Consulting Services for ServiceNow IT Service Management

Imperium Solutions Pte Ltd is a Singapore-based information technology company specializing in delivering comprehensive IT solutions and services. As a Premier Reseller Partner of ServiceNow, Imperium Solutions offers a range of services, including IT Service Management , IT Operations Management , and Strategic Portfolio Management . The company holds multiple ServiceNow certifications, such as Certified Implementation Specialist in IT Service Management and Strategic Portfolio Management, as well as Certified Application Developer credentials. Key Features and Functionality: - ServiceNow Product Reselling: Imperium Solutions markets and resells ServiceNow products and packaged services, providing clients with access to leading IT service management solutions. - Certified Implementation Services: The company offers implementation services backed by certified specialists in IT Service Management and Strategic Portfolio Management, ensuring effective deployment and integration of ServiceNow solutions. - Application Development: With certified application developers, Imperium Solutions delivers custom applications tailored to meet specific business needs, enhancing operational efficiency. - Accredited Sales and Delivery Teams: The company boasts accredited sales staff and delivery specialists with in-depth knowledge of the Now Platform, ensuring clients receive expert guidance and support throughout their ServiceNow journey. Primary Value and Solutions Provided: Imperium Solutions addresses the complex IT service management needs of organizations by offering certified expertise in ServiceNow products and services. By leveraging their accredited professionals and comprehensive service offerings, the company enables businesses to streamline operations, enhance service delivery, and achieve digital transformation goals effectively. Their partnership with ServiceNow ensures clients receive up-to-date solutions aligned with industry best practices.

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Indra Sistemas, S.A. is a leading global technology and consulting company specializing in aerospace, defense, and mobility sectors. As a principal technology partner, Indra offers proprietary solutions that drive digital transformation and enhance operational efficiency for clients worldwide. With a strong presence in over 140 countries, the company is renowned for its innovative approach and commitment to sustainability. Key Features and Functionality: - Aerospace Solutions: Indra provides advanced air traffic control systems, including automation, communication, navigation, surveillance, and drone management solutions, ensuring safe and efficient airspace operations. - Defense Systems: The company offers comprehensive defense solutions such as radar systems, military training simulators, cyber defense, and space technologies, enhancing national security and defense capabilities. - Mobility Services: Indra delivers integrated transport solutions, including ticketing systems, traffic management, and infrastructure maintenance, facilitating seamless and secure mobility experiences. - Digital Transformation: Through its affiliate Minsait, Indra leads in digital transformation consultancy and information technologies, offering services like IT system integration, business process outsourcing, and cybersecurity. Primary Value and User Solutions: Indra's primary value lies in its ability to deliver end-to-end, high-value solutions that address complex challenges in critical sectors. By leveraging cutting-edge technology and deep industry expertise, Indra enhances operational efficiency, security, and sustainability for its clients. Whether it's modernizing air traffic management, strengthening defense systems, or transforming digital infrastructures, Indra provides tailored solutions that drive progress and innovation.

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Uniquely positioned to help clients deliver long-term ServiceNow digital transformation with speed, agility, and confidence.

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InfoBeans Inc. is a global AI-led software engineering company specializing in digital transformation and product engineering services. With over 1,400 professionals, InfoBeans partners with enterprises to design, build, and manage enterprise-grade software solutions that address complex business challenges. Their expertise spans various domains, including ServiceNow, Salesforce, Microsoft Azure, and more, enabling them to deliver tailored solutions that drive operational efficiency and innovation. Key Features and Functionality: - ServiceNow Expertise: As a strategic Premier ServiceNow partner, InfoBeans offers comprehensive services such as assessment of existing implementations, strategic consulting, module selection, design, cost analysis, implementation, service automation, training, adaptation strategies, and ongoing support. - Digital Transformation Services: InfoBeans provides end-to-end digital transformation solutions, including application development, cloud computing, data analytics, and AI-driven services, ensuring seamless integration and modernization of business processes. - Product Engineering: The company excels in product engineering, offering services like rapid prototyping, experiment-driven design, and custom software development to help clients bring innovative products to market efficiently. - Global Delivery Model: With a presence in the USA, Europe, the Middle East, and Asia, InfoBeans ensures round-the-clock support and delivery, catering to a diverse clientele across various industries. Primary Value and Solutions Provided: InfoBeans empowers enterprises to expedite their digital transformation journeys by delivering customized solutions that enhance operational efficiency, reduce costs, and foster innovation. Their deep expertise in platforms like ServiceNow enables clients to automate workflows, improve service delivery, and achieve strategic business objectives. By focusing on a client-centric approach and continuous improvement, InfoBeans ensures that businesses can navigate the complexities of digital transformation with confidence and agility.

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Consulting and Implementation Practice.

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IN-IT is a specialized consulting firm dedicated to Enterprise Service Management , offering comprehensive digital transformation solutions to organizations of all sizes. As a ServiceNow Elite Partner, IN-IT has successfully delivered over 150 projects since its partnership inception in 2018, demonstrating a strong commitment to excellence and customer satisfaction. Key Features and Functionality: - Enterprise Service Management : IN-IT provides end-to-end ESM solutions, streamlining and automating business processes to enhance operational efficiency. - ServiceNow Platform Expertise: Leveraging deep knowledge of the ServiceNow platform, IN-IT offers tailored implementations across various modules, including IT Service Management , Customer Service Management , and IT Operations Management . - Agile Project Delivery: With a focus on agility, IN-IT adapts to the unique needs of each client, ensuring timely and effective project execution. Primary Value and User Solutions: IN-IT empowers organizations to navigate their digital transformation journeys by automating manual tasks, improving service delivery, and enhancing customer experiences. By integrating and optimizing the ServiceNow platform, IN-IT helps clients achieve increased productivity, reduced operational costs, and improved end-user satisfaction. Their expertise in ESM enables businesses to align IT services with broader organizational goals, fostering innovation and growth.

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Injazat Data Systems LLC is a leading information technology and business process managed services provider based in Abu Dhabi, UAE. Established in 2005, Injazat offers a comprehensive suite of services, including IT infrastructure management, application management, and business process outsourcing. The company serves diverse sectors such as oil and gas, utilities, financial services, government, transportation, telecommunications, and healthcare. Injazat is renowned for operating the Middle East's first Tier IV data center, ensuring the highest levels of security, quality, and operational reliability. Key Features and Functionality: - IT Infrastructure Management: Comprehensive management of IT systems, ensuring optimal performance and security. - Application Management: Development, deployment, and maintenance of business applications tailored to client needs. - Business Process Outsourcing: Streamlining and managing business processes to enhance efficiency and reduce costs. - Data Center Services: Provision of secure and reliable data storage solutions through a state-of-the-art Tier IV data center. - Consulting and Project Management: Expert guidance and management of IT projects to align with business objectives. Primary Value and Solutions Provided: Injazat empowers organizations by delivering secure, efficient, and scalable IT solutions that drive business transformation. By managing complex IT infrastructures and business processes, Injazat enables clients to focus on their core operations, thereby enhancing productivity and competitiveness. The company's commitment to innovation and excellence ensures that clients receive tailored solutions that meet their unique requirements, fostering growth and success in an increasingly digital world.

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inMorphis Services Private Limited is a global IT consulting and services organization specializing in delivering outcome-focused technology solutions that enhance business performance and organizational value. As a ServiceNow Elite Partner and the largest ServiceNow partner in India, inMorphis has been recognized as the APJ Partner of the Year by ServiceNow in both 2022 and 2023. With a team of over 400 certified professionals, the company serves more than 60 enterprise customers across various industries, including financial services, telecommunications, healthcare, manufacturing, and public sector organizations. Key Features and Functionality: - Enterprise Service Management : inMorphis organizes business processes and enables digitalization for internal IT systems, employees, and customers using the ServiceNow platform. - IT Operations Management : The company prevents service outages by providing visibility into IT infrastructure and applications, event correlation, and actionable operational intelligence. - Governance, Risk, and Compliance : inMorphis streamlines the integration of IT and organizational processes with real-time insights into compliance and risk, utilizing ServiceNow GRC. - IT Asset Management Solutions: The company tracks and manages hardware assets and software licenses throughout their lifecycle on a single platform. - DevOps and Infrastructure Automation: inMorphis integrates development and operations activities to improve productivity through infrastructure and workflow automation. Primary Value and Solutions for Users: inMorphis empowers organizations to navigate their digital transformation journeys by providing innovative solutions that enhance operational efficiency, reduce costs, and mitigate risks. By leveraging the ServiceNow platform, inMorphis helps clients build unified user experiences, automate IT project management, and proactively respond to IT security threats. Their expertise spans across various industries, enabling businesses to modernize, digitalize, and automate enterprise services for both external and internal customers.

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Inok Systems Pte Ltd, established in 2000 and headquartered in Singapore, specializes in providing comprehensive IT Service Management , IT Operations Management , and Cyber Security solutions. As an authorized partner of industry leaders such as BMC Software, ServiceNow, and Bitsight, Inok Systems delivers tailored software solutions that enhance operational efficiency and security for businesses. Their services encompass sales, marketing, deployment, training, and technical support, catering to a diverse clientele including multinational corporations and government agencies. In 2022, Inok Systems became part of the Activeo Group, further strengthening its capabilities in delivering innovative IT solutions. Key Features and Functionality: - IT Service Management : Deployment and support of BMC's ITSM products, including Remedy, RemedyForce, and FootPrints Service Core, to streamline service delivery and improve customer satisfaction. - IT Operations Management : Implementation of solutions that monitor and manage IT infrastructure, ensuring optimal performance and minimizing downtime. - Cyber Security Solutions: Provision of advanced security measures to protect organizational data and systems from cyber threats. - Comprehensive Support Services: Offering end-to-end services from sales and marketing to deployment, training, and technical support, ensuring seamless integration and operation of IT solutions. Primary Value and User Solutions: Inok Systems addresses the critical need for efficient IT service and operations management by providing robust solutions that enhance system reliability and security. Their expertise enables organizations to optimize IT processes, reduce operational risks, and achieve compliance with industry standards. By partnering with leading technology providers, Inok Systems ensures that clients receive cutting-edge solutions tailored to their specific requirements, ultimately driving business growth and resilience.

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InputZero is a boutique firm specialising in Enterprise Service Management function.

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