Consulting Services for ServiceNow IT Operations Management

IN-IT is a specialized consulting firm dedicated to Enterprise Service Management , offering comprehensive digital transformation solutions to organizations of all sizes. As a ServiceNow Elite Partner, IN-IT has successfully delivered over 150 projects since its partnership inception in 2018, demonstrating a strong commitment to excellence and customer satisfaction. Key Features and Functionality: - Enterprise Service Management : IN-IT provides end-to-end ESM solutions, streamlining and automating business processes to enhance operational efficiency. - ServiceNow Platform Expertise: Leveraging deep knowledge of the ServiceNow platform, IN-IT offers tailored implementations across various modules, including IT Service Management , Customer Service Management , and IT Operations Management . - Agile Project Delivery: With a focus on agility, IN-IT adapts to the unique needs of each client, ensuring timely and effective project execution. Primary Value and User Solutions: IN-IT empowers organizations to navigate their digital transformation journeys by automating manual tasks, improving service delivery, and enhancing customer experiences. By integrating and optimizing the ServiceNow platform, IN-IT helps clients achieve increased productivity, reduced operational costs, and improved end-user satisfaction. Their expertise in ESM enables businesses to align IT services with broader organizational goals, fostering innovation and growth.

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Injazat Data Systems LLC is a leading information technology and business process managed services provider based in Abu Dhabi, UAE. Established in 2005, Injazat offers a comprehensive suite of services, including IT infrastructure management, application management, and business process outsourcing. The company serves diverse sectors such as oil and gas, utilities, financial services, government, transportation, telecommunications, and healthcare. Injazat is renowned for operating the Middle East's first Tier IV data center, ensuring the highest levels of security, quality, and operational reliability. Key Features and Functionality: - IT Infrastructure Management: Comprehensive management of IT systems, ensuring optimal performance and security. - Application Management: Development, deployment, and maintenance of business applications tailored to client needs. - Business Process Outsourcing: Streamlining and managing business processes to enhance efficiency and reduce costs. - Data Center Services: Provision of secure and reliable data storage solutions through a state-of-the-art Tier IV data center. - Consulting and Project Management: Expert guidance and management of IT projects to align with business objectives. Primary Value and Solutions Provided: Injazat empowers organizations by delivering secure, efficient, and scalable IT solutions that drive business transformation. By managing complex IT infrastructures and business processes, Injazat enables clients to focus on their core operations, thereby enhancing productivity and competitiveness. The company's commitment to innovation and excellence ensures that clients receive tailored solutions that meet their unique requirements, fostering growth and success in an increasingly digital world.

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inMorphis Services Private Limited is a global IT consulting and services organization specializing in delivering outcome-focused technology solutions that enhance business performance and organizational value. As a ServiceNow Elite Partner and the largest ServiceNow partner in India, inMorphis has been recognized as the APJ Partner of the Year by ServiceNow in both 2022 and 2023. With a team of over 400 certified professionals, the company serves more than 60 enterprise customers across various industries, including financial services, telecommunications, healthcare, manufacturing, and public sector organizations. Key Features and Functionality: - Enterprise Service Management : inMorphis organizes business processes and enables digitalization for internal IT systems, employees, and customers using the ServiceNow platform. - IT Operations Management : The company prevents service outages by providing visibility into IT infrastructure and applications, event correlation, and actionable operational intelligence. - Governance, Risk, and Compliance : inMorphis streamlines the integration of IT and organizational processes with real-time insights into compliance and risk, utilizing ServiceNow GRC. - IT Asset Management Solutions: The company tracks and manages hardware assets and software licenses throughout their lifecycle on a single platform. - DevOps and Infrastructure Automation: inMorphis integrates development and operations activities to improve productivity through infrastructure and workflow automation. Primary Value and Solutions for Users: inMorphis empowers organizations to navigate their digital transformation journeys by providing innovative solutions that enhance operational efficiency, reduce costs, and mitigate risks. By leveraging the ServiceNow platform, inMorphis helps clients build unified user experiences, automate IT project management, and proactively respond to IT security threats. Their expertise spans across various industries, enabling businesses to modernize, digitalize, and automate enterprise services for both external and internal customers.

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Inok Systems Pte Ltd, established in 2000 and headquartered in Singapore, specializes in providing comprehensive IT Service Management , IT Operations Management , and Cyber Security solutions. As an authorized partner of industry leaders such as BMC Software, ServiceNow, and Bitsight, Inok Systems delivers tailored software solutions that enhance operational efficiency and security for businesses. Their services encompass sales, marketing, deployment, training, and technical support, catering to a diverse clientele including multinational corporations and government agencies. In 2022, Inok Systems became part of the Activeo Group, further strengthening its capabilities in delivering innovative IT solutions. Key Features and Functionality: - IT Service Management : Deployment and support of BMC's ITSM products, including Remedy, RemedyForce, and FootPrints Service Core, to streamline service delivery and improve customer satisfaction. - IT Operations Management : Implementation of solutions that monitor and manage IT infrastructure, ensuring optimal performance and minimizing downtime. - Cyber Security Solutions: Provision of advanced security measures to protect organizational data and systems from cyber threats. - Comprehensive Support Services: Offering end-to-end services from sales and marketing to deployment, training, and technical support, ensuring seamless integration and operation of IT solutions. Primary Value and User Solutions: Inok Systems addresses the critical need for efficient IT service and operations management by providing robust solutions that enhance system reliability and security. Their expertise enables organizations to optimize IT processes, reduce operational risks, and achieve compliance with industry standards. By partnering with leading technology providers, Inok Systems ensures that clients receive cutting-edge solutions tailored to their specific requirements, ultimately driving business growth and resilience.

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InputZero is a boutique firm specialising in Enterprise Service Management function.

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Intact empowers IT leaders to deliver meaningful business outcomes through IT software consulting and managed services that are 100% risk-free, adoption-focused, and surprisingly simple.

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IntegrityPro Consulting, LLC is a professional services and technology consulting firm specializing in delivering innovative, results-driven solutions that address critical business and data challenges. Leveraging platforms like ServiceNow and Snowflake, IPC empowers organizations to enhance efficiency, agility, and value. With a people-first approach, IPC focuses on strategy, governance, generative AI, and cloud services to drive sustainable growth and maintain a competitive edge in an ever-evolving landscape. Key Features and Functionality: - ServiceNow Expertise: As an Elite ServiceNow Partner, IPC offers comprehensive services across various domains, including IT Service Management , IT Operations Management , Customer Service Management , Security Operations , and Human Resources Service Delivery. - Snowflake Solutions: IPC provides robust data analytics and cloud data platform services through its partnership with Snowflake, enabling organizations to harness the power of data for informed decision-making. - Custom Application Development: IPC specializes in developing tailored applications that align with clients' unique business requirements, ensuring seamless integration and optimal performance. - Comprehensive Training and Support: IPC offers extensive training programs and ongoing support to ensure clients maximize the value of their technology investments. Primary Value and Solutions Provided: IPC addresses the complex challenges organizations face in digital transformation by offering strategic guidance and technical expertise. By implementing and optimizing platforms like ServiceNow and Snowflake, IPC helps clients streamline operations, enhance data management, and improve service delivery. This results in increased operational efficiency, reduced costs, and the ability to adapt swiftly to market changes, ultimately driving sustainable growth and a competitive advantage.

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Intelibliss Ltd is a premier ServiceNow partner specializing in enterprise service management and cloud solutions. With extensive technical and process expertise across multiple industries, Intelibliss assists organizations in building advanced applications on the ServiceNow platform, integrating third-party tools, and automating processes to enhance service delivery. Their comprehensive approach ensures businesses can fully leverage ServiceNow's capabilities, simplifying operations and driving digital transformation. Key Features and Functionality: - ServiceNow Implementation and Development: Expert deployment of ServiceNow products, including IT Service Management (ITSM, IT Operations Management (ITOM, IT Business Management (ITBM, Customer Service Management (CSM, Governance, Risk, and Compliance (GRC, Security Operations (SecOps, and Human Resources Service Delivery (HRSD. - Custom Application Development and Integration: Tailored solutions to meet unique business requirements, integrating ServiceNow with various third-party tools and processes. - Cloud Management Integrations: Specialized in managing and orchestrating cloud resources across platforms like AWS, Azure, Google Cloud Platform (GCP, VMware, OpenStack, Alibaba Cloud, Oracle, and SAP. - Enterprise Service Portal: Pre-built, configurable service portals with responsive design, enabling seamless access across devices and enhancing user experience. - Strategic Consultancy: Providing expert assessments, best practices, and governance to align ServiceNow implementations with organizational goals, ensuring optimal performance and scalability. Primary Value and Solutions Provided: Intelibliss empowers businesses to realize the full potential of the ServiceNow platform by simplifying service delivery, integrating disparate systems, and automating processes. Their services address critical challenges such as inefficient IT operations, fragmented service management, and complex cloud environments. By offering tailored solutions and strategic consultancy, Intelibliss enhances user experience, increases productivity, and accelerates digital transformation, enabling organizations to achieve their strategic objectives effectively.

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Intellivate Technologies is a global IT Service Management and Digital Transformation company headquartered in Noida, India, serving clients worldwide. Specializing in ServiceNow consulting, deployment, and sustenance services, Intellivate leverages extensive industry experience to help organizations harness the full potential of the ServiceNow platform, driving digital transformation and enhancing IT service management capabilities. Key Features and Functionality: - ServiceNow Deployment Services: Intellivate offers end-to-end deployment services, including configuration, customization, data migration, and integrations, ensuring seamless implementation aligned with business processes. - ServiceNow Sustenance Services: Provides ongoing support and maintenance, encompassing incident management, problem resolution, change management, and system enhancements to ensure smooth platform operation. - Digital Transformation Consulting: Assists organizations in developing digital transformation roadmaps, identifying technology solutions, and implementing strategies to optimize business processes and enhance customer experiences. - IT Automation: Offers frameworks and solution accelerators to automate IT processes, reducing time, effort, and costs while minimizing manual errors and improving operational efficiency. Primary Value and Solutions: Intellivate Technologies empowers organizations to achieve digital transformation by optimizing IT service management and automating business processes. By leveraging their expertise in ServiceNow and IT automation, Intellivate helps clients enhance operational efficiency, improve customer satisfaction, and drive innovation. Their tailored solutions address unique business challenges, ensuring that technology deployments align with organizational goals and deliver tangible returns on investment.

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ServiceNow's IT Asset Management (ITAM is a comprehensive solution designed to streamline the management of an organization's IT assets, encompassing hardware, software, and cloud resources. By providing a unified platform, ITAM enables businesses to gain real-time insights into asset costs, usage, and compliance, while automating processes throughout the asset lifecycle. This approach not only optimizes asset utilization but also reduces costs and mitigates risks associated with IT asset management. Key Features and Functionality: - Unified Asset Management: Manage hardware, software, and cloud assets from a single platform, ensuring centralized visibility and control. - Software Asset Management (SAM: Track software licenses, monitor compliance, and optimize usage to reduce expenditures and mitigate risks. - Hardware Asset Management (HAM: Oversee the entire lifecycle of hardware assets, from procurement to disposal, to minimize costs and enhance operational efficiency. - Cloud Cost Management: Gain insights into cloud resource usage and expenses, enabling better resource allocation and cost control. - Automated Workflows: Implement automated processes for asset discovery, inventory management, and lifecycle tracking to reduce manual efforts and improve accuracy. Primary Value and Solutions Provided: ServiceNow ITAM addresses several critical challenges faced by organizations: - Cost Optimization: By providing detailed insights into asset utilization and automating management processes, ITAM helps organizations identify underutilized resources, eliminate redundancies, and reduce overall technology costs. - Risk Mitigation: Ensuring compliance with licensing agreements and regulatory standards minimizes legal and financial risks. Additionally, comprehensive tracking of hardware and software assets enhances security and reduces vulnerabilities. - Operational Efficiency: The automation of asset management tasks streamlines operations, allowing IT teams to focus on strategic initiatives. Real-time data and analytics support informed decision-making, improving service delivery and aligning IT assets with business objectives. In summary, ServiceNow's ITAM solution empowers organizations to effectively manage their IT assets, leading to cost savings, reduced risks, and enhanced operational performance.

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