
I use Sentry for visibility, traceability, and error detection in my web app. It helps me detect errors before my customers report them, which is useful because there are errors that don't create enough friction for customers to report them. I appreciate that it helps me document my errors thanks to its traces and its connection via MCP, which allows me to analyze bugs with the help of AI agents. I like the replays, as they have helped us gain visibility into errors we didn't know existed and that were never reported by customers. Additionally, I find that the initial setup of Sentry was very easy. Review collected by and hosted on G2.com.
I would like it to have a more user-friendly interface for my customer support staff, as they find it very technical. They have said: 'I can't or don't know how to search for a replay related to a bug reported by a user.' I feel it would be useful for them to group replays by user with their logs and traces, or if this is already done, to make it easier for the user. Review collected by and hosted on G2.com.


