# What is the most trusted endpoint management software among IT managers and system administrators based on user reviews?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Which endpoint management software do IT managers and system administrators trust most? I pulled ratings and themes to see where trust actually lands, not just marketing. From the<a class="a a--md" elv="true" href="https://www.g2.com/categories/endpoint-management"> </a><a class="a a--md" elv="true" href="https://www.g2.com/categories/endpoint-management">endpoint management</a> category, with ratings:</p><ul>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/action1/reviews"><strong>Action1</strong></a> (4.9, 1,191 reviews): reviewers trust its patching and near-real-time visibility, with support they call genuinely caring.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/ninjaone/reviews"><strong>NinjaOne</strong></a> (4.7, 5,032 reviews): the most-reviewed here, trusted for reliable automation, patching, and fast support.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/acronis-cyber-protect-cloud/reviews"><strong>Acronis Cyber Protect Cloud</strong></a> (4.7, 1,446 reviews): trusted by MSPs for backup and protection from one dashboard.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/threatdown/reviews"><strong>ThreatDown</strong></a> (4.6, 1,089 reviews): reviewers trust its single-pane visibility and MDR for lean security teams.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/teamviewer/reviews"><strong>TeamViewer</strong></a> (4.5, 4,163 reviews): long trusted for stable remote access, with cost the main gripe at scale.</li>
</ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">For the admins here, which of these earned your long-term trust? And what built it, uptime, support, or just years without a nasty surprise?</p>

##### Post Metadata
- Posted at: 9 days ago
- Author title: Marketer
- Net upvotes: 1


## Comments
### Comment 1

Looking at the same Endpoint Management category from the trust angle, Action1 is a useful anchor here since its review base is large enough to actually support a pattern claim: reviewers consistently describe fast, simple setup and real-time patch visibility, with MSPs specifically crediting the free-tier structure for making enterprise-grade patch management viable for smaller clients. 

The trust the post is asking about seems to build less from a single dramatic save and more from an accumulation of unglamorous things going right over time, patches landing, dashboards staying accurate, and support being responsive when something does need attention. 

Where the reviews are a little thinner is advanced reporting customization and handling non-Windows or mobile endpoints, which is worth flagging since trust built on day-to-day reliability can still get tested the first time a team needs something the tool wasn&#39;t originally built to do well. For the admins actually running these day-to-day, trust probably tracks uptime and the absence of surprises more than any single standout feature, which is consistent with what&#39;s showing up across this review base.


##### Comment Metadata
- Posted at: 6 days ago
- Author title: Marketing





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