Top 10 Alternatives to Scout Recently Reviewed By G2 Community
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Guru is the AI Source of Truth that connects your company’s knowledge, delivers cited answers everywhere you work, and keeps information accurate automatically.
Hiver in Gmail transforms Gmail into a full-fledged helpdesk. Support teams can manage shared inboxes, collaborate on conversations, automate workflows, and use AI to handle requests faster, all without leaving their inbox.
Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model.
AI Voice Generator and research lab. Convert text to speech in any voice, style and language with the most powerful AI speech tool ever.
ServiceNow AI Agents act autonomously on your behalf. They solve challenges in IT, customer service, HR, and beyond, driving exponential productivity.
Glean is the work assistant with intuition. It brings all your company’s knowledge together, so you can search for exactly what you need and discover the things you should know. Glean searches across all your company’s apps, understanding context, language, behavior, and relationships with others, to find personalized answers to your questions. It surfaces knowledge and makes connections with the people who can help—making it easier for you and your team to get big things done. Glean is easy to use and ready to go, right out of the box. Glean connects with all the apps you already use, takes <2 hours for initial setup, and doesn’t require any engineering talent or manual fine-tuning for implementation. And Glean has seamless workflow integration, whether you’re using Glean in the web app, new tab page, sidebar search, native search, or Slack commands.
Stop waiting, start resolving. Unify, simplify, and amplify employee experience with Agentforce IT Service — built on the #1 AI service platform. With humans and AI agents working together, you can instantly resolve issues conversationally, cut service request volumes, and automate incident resolution — everywhere employees work.
Customer experience management matters. Drive conversions and customer loyalty with LivePerson's online real-time engagement solutions.
Agentic AI-powered unified agent, built for the enterprise that reduces IT, HR, and Finance tickets. The solutions come with a 70% self-service guarantee.
Aisera’s products are AiseraGPT, AI Copilot, AI Search and AiseraLLMs which are built on the AI Experience (AIX) platform that serves as an enterprise Generative AI stack for organizations to buy or build solutions. Aisera solutions deliver human-like interactions while providing contextually rich conversations that boost workforce productivity. Aisera’s AIX platform with pre-trained domain-specific LLMs is customizable to customer data, such that enterprises can get better accuracy, lower hallucinations and increased resolution rates. Aisera offers these domain-specific LLMs across a wide range, including IT, HR, Finance, Sales, Marketing, Customer Service, Life Sciences, Healthcare, Financial Services, and Retail. Aisera compliments these offers with action bots that are built-in and customized AI workflows through a Visual studio to take actions and improve business process automation.