--- title: SchoolAuction.net Reviews meta_title: 'SchoolAuction.net Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 195 reviews by the users' company size, role or industry to find out how SchoolAuction.net works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 195 scale: '5' date_modified: '2026-06-24' parent_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- # SchoolAuction.net Reviews **Vendor:** SchoolAuction.net **Category:** [Auction Software](https://www.g2.com/categories/auction-software) **Average Rating:** 4.6/5.0 **Total Reviews:** 195 ## About SchoolAuction.net SchoolAuction.net is an easy-to-use fundraising event software platform built to help schools and nonprofits plan, manage, and run successful fundraising events—from gala auctions to online campaigns and hybrid fundraisers. Designed by event organizers for event organizers, it offers all the tools you need to simplify ticketing, manage donations, track bidders, and handle check-in and checkout with ease. Whether you’re hosting a live, silent, online, mobile, or hybrid event, SchoolAuction.net provides a secure and customizable solution to fit your organization’s goals. You can create unique event sites, sell tickets and sponsorships, manage item procurement, and process payments in one place—without hidden fees or complicated add-ons. Our intuitive interface and flexible plans make it simple for both new and experienced teams to get started. With over 20 years of experience, we’ve helped thousands of schools, churches, and nonprofits across the U.S. and Canada raise millions of dollars to support their communities. SchoolAuction.net also offers weekly live training webinars, friendly customer support, and a variety of plan options—including the Acorn Plan for smaller events and annual plans for organizations that host multiple fundraisers each year. If you’re looking for reliable, affordable fundraising event software that grows with your organization, SchoolAuction.net is the all-in-one platform to make your next event smooth, efficient, and profitable. Visit www.schoolauction.net to start a free trial or schedule a demo today. ## SchoolAuction.net Pros & Cons **What users like:** - Users love the **user-friendly interface** of SchoolAuction.net, making event management and checkout incredibly simple and efficient. (8 reviews) - Users rave about the **outstanding customer support** of SchoolAuction.net, noting prompt and accurate responses to inquiries. (5 reviews) - Users love the **intuitive design** of SchoolAuction.net, making event management and auctions simple and efficient. (3 reviews) - Users love the **robust reporting functionality** of SchoolAuction.net, making it easy to analyze sales after events. (3 reviews) - Users appreciate the **incredible customer service** from SchoolAuction.net, with responsive and patient support during events. (3 reviews) - User Interface (3 reviews) - Users value the **streamlined yet customizable interface** of SchoolAuction.net, enhancing their auction experience seamlessly. (2 reviews) - Users value the **efficient donation tracking** in SchoolAuction.net, enhancing reconciliation and simplifying financial management. (2 reviews) - Donor Management (2 reviews) - Easy Creation (2 reviews) **What users dislike:** - Users face challenges with **email issues** , especially in communication and sending attachments efficiently for donor outreach. (3 reviews) - Users find **difficult learning** evident in setting up SchoolAuction.net, as it requires navigating through many steps for basic tasks. (2 reviews) - Users experience **editing difficulties** with backend tasks, lacking control and facing time-consuming processes for updates. (2 reviews) - Users find the **email functionality lacking** , wishing for more options and customizations for donor communications. (2 reviews) - Users experience **ticketing issues** with capacity management and confusion over bid numbers, complicating the process for customers. (2 reviews) - Users find the **process time-consuming** , struggling with numerous steps to manage items effectively on SchoolAuction.net. (2 reviews) - Users find the **process overly time-consuming** , requiring too many steps for basic tasks, like adding items. (2 reviews) - Users find the **account confusion** challenging, especially with shared bid numbers and numerous options complicating the process. (1 reviews) - Users express frustration with **donation issues** , particularly around processing fees and message scheduling during events. (1 reviews) - Event Management (1 reviews) ## SchoolAuction.net Reviews ### 1. Fantastic product, delivers everything promised and so much more! **Rating:** 5.0/5.0 stars **Reviewed by:** Amy C. | Director of Public Relations, Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2024 **What do you like best about SchoolAuction.net?** I have been running school silent auctions for over 10 years and have used a variety of tools to do so. This is by far the best product we've ever used. From guest management to ease of checkout to donor item entry, everything is a breeze. The customer service is outstanding....questions and concerns are answered promptly and every "emergency" situation has been well thought out and solutions provided. Thank you, SchoolAuction.net for an amazing product that exceeded our expectations! **What do you dislike about SchoolAuction.net?** Nothing! You're missing out if you don't purchase today. I promise, you won't regret it! This tool is useful in so many ways for so many different kinds of events and initiatives! **What problems is SchoolAuction.net solving and how is that benefiting you?** We have used SchoolAuction.net for two years to run our annual fundraising gala and auction and for one year to run our fundraising golf tournament. Seamless experience. Saves so much time. Fantastic product! **Official Response from Vanessa Beyers:** > Hi Amy, We are thrilled to hear that SchoolAuction.net has been such a valuable tool for your fundraising events! We appreciate your kind words about our product and customer service and we look forward to helping with your next event. ### 2. Gala events done right! **Rating:** 4.5/5.0 stars **Reviewed by:** Rachael B. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2025 **What do you like best about SchoolAuction.net?** What I like best about SchoolAuction.net is their incredible customer service. I’ve used the platform for three years for our biggest fundraising event, and while parts of the system can take some getting used to, their support team is always responsive, patient, and kind — even when I’m peppering them with a million questions. They make me look good, and that’s no small thing during a high-pressure event! **What do you dislike about SchoolAuction.net?** What I dislike about SchoolAuction.net is that there are some backend tasks I can’t do myself — like removing a seat from a ticket order — and I have to reach out to customer service for help. Thankfully, their team is amazing, but it would be nice to have more control over those edits. Also, while it’s great that you can carry over data from previous years, I wish there were a way to easily hide non-returning guests or items — it can get cluttered quickly, and being able to filter out what you don’t need would make a big difference. **What problems is SchoolAuction.net solving and how is that benefiting you?** SchoolAuction.net helps us manage the many moving parts of our annual gala — from ticketing and seating to auctions and check-out — all in one system. It saves time, reduces errors, and keeps things organized. Having everything connected in one platform is a big benefit, especially for our one person team. And it is easy to use - so my volunteers are able to easily help night of the event. **Official Response from Vanessa Beyers:** > We're glad to hear that SchoolAuction.net has been beneficial in managing your annual gala and has made planning and running your event easier for your team. Also, I wanted to point out that we have made it so people can remove unassigned tickets/seats from orders themselves. See https://schoolauction.helpscoutdocs.com/article/1119-editing-a-ticket-video for instructions. And to address your comment about migrations (aka carrying over data from previous years), in our help doc we suggest migrating over donors and items and then deleting what you don't need, which is kind of the same as hiding them but more effective in our opinion. It seems like just as much work to filter them before the migration. We'd also suggest that you merge users after a migration...to reduce clutter that can come from previous events. Thank you for taking the time to leave such a detailed review; we really appreciate your support and look forward to continuing to serve your fundraising needs! ### 3. We love this product! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2022 **What do you like best about SchoolAuction.net?** We've been using SchoolAuction since 2017 and we love it! SchoolAuction is an online platform that was created to be self-taught and user-friendly. There is a help widget on every page with access to support documents and videos. On the auction side: It's easy to track items, make lots, print bid sheets & signs, send donor thank yous, etc. It has everything you need, including the option of hosting online auctions and mobile bidding. On the ticket sales side: It's easy to set up sponsor packets, create linked accounts (with one bidder number), track unassigned tickets, etc. Guests vault a credit card during the self-check-in process. During the event, all sales are tracked with bidder numbers; at the end of the event, everyone who made a purchase is sent a self-check-out payment link so they can settle their account using their phone. It makes things so easy! I'll be forever grateful to this software for saving us from the nightmare check-out lines we used to have at the end of an event. Since cards are vaulted, processing payments after the event for anyone who didn't do it themselves is also easy. The landing page is simple for our guests to navigate, and the catalog page allows them to get a sneak peek of the auction items. I also appreciate that they have other platform names which are more appropriate if you aren't a school. Our platform is called Tofino, but it's the same product. Another fantastic feature is that they allow access to all your databases of past events. I have found this to be extremely helpful. Every year I find myself looking back at one thing or another. You can also migrate your data from one year to the next, so you don't have to start from scratch when creating a new event. After the event, there are reports which can be generated to see all sales. We use it for our main gala as well as several online fundraisers. Every year they seem to add new things that improve the product. This year they added an AI feature to help write auction item descriptions! That's my favorite new feature. It can be hard to come up with creative ways to describe items over and over. **What do you dislike about SchoolAuction.net?** I don't really have any complaints. Our first year it was a little slow going getting things set up because you have learn as you go and tech support is done strictly via email (unless you pay for one of the premium tiers). Now we've been using it for years so there aren't too many surprises. Every once in a while we have an issue and it can be frustrating trying to get your point across when it's all done via email. However, they respond quickly and stick with it until a resolution is found. The head of the organization is very accessible and makes himself available for training sessions and troubleshooting. The night of your event, they provide a phone number for on-call support. **What problems is SchoolAuction.net solving and how is that benefiting you?** We have one big in-person fundraising event annually, done entirely using this software. It handles sponsorship sales (and the guest tickets associated with that), single or couple ticket sales and assigns bidder numbers. Monetary or auction donations can be made online, and notices are sent to alert us when that happens. Using the software, we track all our auction items, sale items, bag raffle items, etc. Bid sheets, auction signs, labels, paddle numbers, and receipts are generated. During the pandemic, they quickly created an online platform that allowed us to do our fundraiser virtually, ensuring we did not lose a year of vital income. We also do another smaller online fundraiser using the software. We have also used it to create stores to sell merchandise online. **Official Response from Vanessa Beyers:** > Thanks for writing such a detailed review - we really appreciate it and are so glad that our software has saved you and your guests so much time, and that you use it for other fundraising opportunities as well. We look forward to continue working with you! ### 4. Streamlined Online Donations and Automated Receipts **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about SchoolAuction.net?** Donors can submit donation items online and they go straight to the catalog after review. We can quickly email receipts. We can attach gift certificates automatically to email receipts. **What do you dislike about SchoolAuction.net?** It would be helpful to have richer email features for contacting potential donors - more options for adding custom variables, adding different invitation to donate emails for different businesses. The catalog search on the bidder side could be better. Ticketing is tricky when capacity is tight - we need to switch off couples tickets and manually link attendees after ticket purchase. **What problems is SchoolAuction.net solving and how is that benefiting you?** We use it twice a year for our Auction Gala and an online auction. It supports the auctions we run and also manages ticketing reasonably effectively. **Official Response from Vanessa Beyers:** > Thank you so much for taking the time to share this thoughtful review! We’re glad to hear that online item submissions, automated receipts, and gift certificate attachments have helped streamline your donation and auction workflow — that’s exactly what we aim to make easier for busy event teams. In regard to your feedback on ticketing when capacity is tight, we wanted to share a quick clarification in case it’s helpful for future events: the platform automatically adjusts available ticket options as capacity fills. For example, if only 3 seats remain, the system will allow up to three single tickets or one couples ticket — whichever is valid at the time — without requiring manual disabling. This ensures fair, first-come-first-served purchasing and prevents overselling. The "fix" you described on having to switch off couples tickets was how we advised folks to handle attendance limits before we added this cap. We’re grateful that you continue to use SchoolAuction.net for both your gala and online auctions, and we truly appreciate your honest feedback; it helps guide ongoing improvements. Thanks again for being part of our community! -The SchoolAuction.net Team 🦉 ### 5. School Auction is Great and Excited to Use it Again **Rating:** 5.0/5.0 stars **Reviewed by:** BJ L. | Environmental Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2024 **What do you like best about SchoolAuction.net?** Setting up the auction was simple, and the reporting tools were great. It generated presentations and the silent auction cards exactly how we wanted them. It was also easy to close out any outstanding payments needed and also see all financial information from the event. **What do you dislike about SchoolAuction.net?** It was a little confusing for our customers on their accounts, especially when a family wanted to share a bid number or have separate ones. We were able to figure those out case by case, but it was hard to get customers to get it done on their own. **What problems is SchoolAuction.net solving and how is that benefiting you?** We used to run our auction using a bunch of spreadsheets. With this software, we can run our entire event and save our volunteers HOURS of work, plus add an online auction and make things easier for our people. **Official Response from Vanessa Beyers:** > We're thrilled to hear that SchoolAuction.net was easy to use for your school auction! Thank you for highlighting the user-friendly interface and the ease of organizing items and donations. However, we're sorry to hear about the difficulty with selling 'tickets' and the clutter at check-in. Your satisfaction is important to us, and we'd love to help make it go smoother for your next event or fundraiser. Please reach out to our Support team by clicking Contact Support in the Help widget and they should be able to help streamline the RSVP check-in style for you. Again, thank you for leaving a review - It's fantastic to know that SchoolAuction.net has saved your volunteers hours of work and made the event easier for your participants. Looking forward to continuing to work together! ### 6. SchoolAuction.net was the perfect solution for our school **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2022 **What do you like best about SchoolAuction.net?** The price is right and online auction looks great and is user friendly. It's nice that returning users already have an account, so people that have been at the school for years can login and get bidding. I really like the platform and ease of use. I love that I can see historical data and that my event can be migrated over every year, no re-inventing the wheel for the same annual online auction each year. **What do you dislike about SchoolAuction.net?** Customer support varies. Sometimes you get wonderful help, and other times someone sends you a link to look up your answer, when in auction season is not super helpful. One downside of SchoolAuction.net is that you cannot see max high bids. With Greater Giving we were able to see this information, which would help in Development to know the capacity of a donor at that moment in time. It is also very unfortunate that it does not talk to Raisers Edge and we have to manually input our data from School Auction into Raisers Edge, which is time-consuming. **What problems is SchoolAuction.net solving and how is that benefiting you?** SchoolAuctin.net solves the problem of efficiently collecting funds and issuing reminders after our auction. The software makes this process relatively painless for us. **Official Response from Vanessa Beyers:** > Hi there, Thank you for taking the time to write a review. I'm so glad you find our software to be user-friendly and you appreciate all the post-auction reminders as well. As for max high bid visibility, one of our reasons against making them visible was that it could lead to an unethical advantage for chairs to be able to see them, especially if chairs are bidding themselves, so it was done in the consideration of fairness - I can see how that information could be valuable for you to see though. Thank you again for all your feedback, and we look forward to helping your school with their next fundraiser. ### 7. Streamlined User Interface, Helpful Training, Easy Implementation, Good Printables **Rating:** 5.0/5.0 stars **Reviewed by:** Janet P. | Assistant Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about SchoolAuction.net?** The user interface is streamlined while still giving all the needed options for customization. Also, their live and recorded training makes implementation very easy. I especially liked how the system printed paddle numbers with QR code for self-checkout. **What do you dislike about SchoolAuction.net?** There is nothing I dislike about the system. **What problems is SchoolAuction.net solving and how is that benefiting you?** Managing the registration and auction at a fundraising gala **Official Response from Vanessa Beyers:** > Hi Janet, Thank you so much for the wonderful feedback! We’re delighted to hear that you found the user interface intuitive and the training sessions helpful. It’s great to know the printable paddle numbers with QR codes made your event check-out process smooth and efficient. We appreciate you taking the time to share your experience and are thrilled that SchoolAuction.net helped make your fundraising gala a success! – The SchoolAuction.net Team 🦉 ### 8. Fantastic site, wonderful customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education **Reviewed Date:** October 21, 2025 **What do you like best about SchoolAuction.net?** The usefulness of the website, the seamless function the night of, and the customer service **What do you dislike about SchoolAuction.net?** The only thing we would as is the ability to drag and drop photos straight into each item in the catalogue (adding photos one by one to 200 items takes a long time,) I would also love if there was an option to type in from the catalogue screen as if it were an excel sheet - being able to update the descriptions and other information without having to go into each individual item **What problems is SchoolAuction.net solving and how is that benefiting you?** It makes our annual fundraiser so much better! **Official Response from Vanessa Beyers:** > Thank you so much for your thoughtful review! We’re thrilled to hear that SchoolAuction.net helped make your annual fundraiser run smoothly and that our customer service team made a great impression. We also really appreciate your suggestions about drag and drop photo uploads and in-line catalog editing — both are excellent ideas that our product team has been discussing. Feedback like yours helps us keep improving and making setup even faster for future events. Thanks again for choosing SchoolAuction.net and for taking the time to share your experience! – The SchoolAuction.net Team 🦉 ### 9. It's an easy program to use and love the ability to have multiple events launched at the same time. **Rating:** 5.0/5.0 stars **Reviewed by:** Christy G. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2022 **What do you like best about SchoolAuction.net?** the program is flexible with paper and online auctions. The texting feature has made it more accessible to guests. **What do you dislike about SchoolAuction.net?** We used the online auction feature at a recent event. some users had difficulty bidding in the online auction and gave up. **What problems is SchoolAuction.net solving and how is that benefiting you?** Provides a platform to keep everything related to the event in one location. Able to select what the guests see and how they see it. **Official Response from Vanessa Beyers:** > Hi Christy, Thanks so much for taking the time to update your review! We’re glad to hear you’re enjoying the flexibility of running both in-person and online auctions—and that the texting feature has helped make things more accessible for your guests. We're sorry to hear that some bidders ran into issues during your recent online auction. We know how important it is for the experience to be smooth from start to finish. If you haven’t already, our support team would love to hear more about what those users experienced so we can help troubleshoot and improve for next time. You can reach them via the Help widget or by emailing support@schoolauction.net Thanks again for using SchoolAuction.net—we’re honored to support your events and fundraising goals! ### 10. The software was hard to use. I requested a refund before the auction, but only got 60% back. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2025 **What do you like best about SchoolAuction.net?** The training webinars they offered 3 times/week **What do you dislike about SchoolAuction.net?** Not near as intuitive as it could be. Too many steps to accomplish basic tasks. **What problems is SchoolAuction.net solving and how is that benefiting you?** I decided to cancel it because it made completing tasks more complicated than necessary. **Official Response from Vanessa Beyers:** > Hi, Thank you for taking the time to share your thoughts. We’re sorry the software didn’t end up being the right fit. SchoolAuction.net is designed to handle many event types and features, which can take a little time to get comfortable with—especially for first-time event organizers. Your refund was pro-rated based on the several hours of personalized Zoom and email support our team provided before cancellation. While many customers are able to set up their events independently, we’re always happy to provide one-on-one assistance when extra support is needed. We’re glad you enjoyed our live training webinars and appreciate your feedback as we continue improving the experience for new users. – The SchoolAuction.net Team 🦉 ### 11. Roger made setting up the software easy. We had a short turn around time and he made it happen. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management **Reviewed Date:** August 14, 2025 **What do you like best about SchoolAuction.net?** Ease of use and staff at SchoolAuction.net was willing to train us or give us clear homework to get it going. **What do you dislike about SchoolAuction.net?** We do not have anything we do not dislike. **What problems is SchoolAuction.net solving and how is that benefiting you?** It provided us a way to do a Silent Auction and include those who could not attend in person. **Official Response from Vanessa Beyers:** > Hi there, Thank you so much for the wonderful review! We’re thrilled to hear that Roger helped make setup quick and easy—especially on a tight timeline. It’s great to know you found the platform simple to use and that it helped you include supporters who couldn’t attend in person. We appreciate you taking the time to share your experience and are so glad SchoolAuction.net could help make your silent auction a success! – The SchoolAuction.net Team 🦉 ### 12. Director of Development **Rating:** 4.5/5.0 stars **Reviewed by:** Tiffany S. | Director of Development, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2025 **What do you like best about SchoolAuction.net?** The service was excellent. I felt like my questions were answered accurately and in a timely matter. I also loved all of the exports and built in reports. **What do you dislike about SchoolAuction.net?** It would be helpful to have the ability to easily email the attached certificates to winning bidders. Sometimes, uploading the photos for some of the header pages needed some revisions. **What problems is SchoolAuction.net solving and how is that benefiting you?** It's helping me to actually focus on building community and raising money while having the confidence to know my software will do its job while I do mine. **Official Response from Vanessa Beyers:** > Hi Tiffany, Thanks so much for your thoughtful review! We're glad to hear you enjoyed our timely replies from the Support team and found the reports helpful. Good news—our software does support directly emailing gift certificates to auction winners. I've included the link for more info on how to do that below (G2 won't let me change the link name from what they've assigned it - "See how SchoolAuction.net improved" - but it contains the right info). You're right that header images sometimes require tweaking, since they automatically resize based on device screens. For best results, we recommend images that are at least twice as wide as they are tall. This helps ensure the banner displays well across a range of devices and minimizes resizing issues. More tips on images can be found by searching our Help library for the article titled "Uploading a Banner Image" (I'd include the link here for you but unfortunately I'm limited to 1 link on this platform). Or you can always reach out to our Support team for more help with image sizes. Thanks again for your feedback, Tiffany—it helps us continually improve! ### 13. Great, easy to use product! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2024 **What do you like best about SchoolAuction.net?** Easy to use, great help guides, great polished website/user experience for bidders, great reporting functionality **What do you dislike about SchoolAuction.net?** -Wish we could've pre-scheduled custom text messages to be sent during the live event. -Wish we could guarantee all processing fees would be covered via extra donation (although the help guide clearly explains The Offset Fees feature is not electronically connected to the actual credit card fees charged by your merchant account and are set by you as a means of reimbursement for MOST of the fees banks charge so do not expect an exact accounting match.) **What problems is SchoolAuction.net solving and how is that benefiting you?** Raising money for our non-profit that provides independent financial support for a public school. The platform is great for tracking all aspects of our gala + auction fundraiser- donors, guests, sponsors, purchases, etc. **Official Response from Vanessa Beyers:** > We're glad to hear that you find SchoolAuction.net easy to use with great help guides. We also appreciate your feedback on the pre-scheduled custom text messages and processing fees. For the text messages, we will take this into consideration for future updates. And for the processing fees, we now have two options for asking your supporters to cover fees/costs associated with your event: Offset Processing Fees (only) and the Last Ask (configurable for donations to cover cc fees, as well as other fees/expenses). You can learn more about it here: https://www.schoolauction.net/last-ask/ or you can reach out to our Support team via the Help widget in your event site. Thank you again for your feedback and we look forward to working with you again! ### 14. Efficient and Effective Platform and Staff **Rating:** 3.5/5.0 stars **Reviewed by:** Brandon P. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2024 **What do you like best about SchoolAuction.net?** I really like that SchoolAuction.net allows our existing merchant gateway processor, Authorize.Net, to integrate into their platform opposed to other platforms that may be limited and require you to use their preferred partner, e.g., Stripe. For us, this simplifies the process and reconcilation versus adding an additional payment platform to learn and manage. I say this from experience when we had switched for a brief time to a different competitor of SchoolAuction.net for handling our events. The payment and transaction reports focused on various aspects, i.e., by payment type, by donor, by item, etc., was most helpful for my reconcilation needs each month, whereas the other platform couldn't offer this level of reporting, which caused a lot of manipulation within an Excel spreadsheet. **What do you dislike about SchoolAuction.net?** We have two main fundraising events a year that we use SchoolAuction.net for. Being involved in the event setup/implementation process for the first time this year, I did feel a bit overwhelmed with the different areas that needed to be completed, not knowing what was pertinent info and fields to complete or how things would or wouldn't appear on the end-user web interface for our event. However, it was encouraging to know that a rep with SchoolAuction.net was there to review our event setup to review for completeness and/or troubleshooting all along the way. The reps were most helpful anytime we reached out. **What problems is SchoolAuction.net solving and how is that benefiting you?** SchoolAuction.net helped solve our problem with live & silent auctions at our annual gala. This was a primary reason why last year we had moved to another platform that was more comprehensive to cover both our fundraising and auction needs, but after seeing that SchoolAuction.net was able to incorporate the auction feature into their platform, we made the switch back to them this year. **Official Response from Vanessa Beyers:** > Thank you for sharing your experience with SchoolAuction.net! We are thrilled to hear that you appreciate the flexibility of integrating with your existing gateway processor and the detailed payment and transaction reports we provide. We understand your concerns about feeling overwhelmed during the event setup process. Next time there are new auction chairs, or if you'd like a refresher for yourself, I'd recommend joining our Getting Started webinars. We hold them every Wednesday and Thursday afternoon. If you have any further questions or need assistance, please don't hesitate to reach out. We are here to help and ensure your fundraising events run smoothly. Thank you for choosing SchoolAuction.net! ### 15. Easy, complete, and accurate **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle D. | Business Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2024 **What do you like best about SchoolAuction.net?** Schoolauction.net keeps accurate records of everything I could possibly need. Anything I want to do, they have a way to enter and track it. I can use the product for simple events and for huge events, and it's fairly easy to teach others to help. They are also very quick to answer my questions when I send them. **What do you dislike about SchoolAuction.net?** There are so many options that sometimes I get confused on what I really need. Sometimes I would prefer to talk to someone on the phone. **What problems is SchoolAuction.net solving and how is that benefiting you?** It handles every aspect of our annual fundraisers **Official Response from Vanessa Beyers:** > We're pleased to hear that SchoolAuction.net is helping you completely manage and track your fundraisers. We understand that the array of options can be daunting, and we're dedicated to providing clear guidance and support. We offer weekly Getting Started webinars that can be really helpful - if you're not sure how to sign up for those, send us an email at support@schoolauction.net and we'll point you in the right direction. Thanks again for taking the time to leave a review; your input is valuable, and helps us make the platform even more user-friendly. ### 16. A Robust Website That Needs a Little Help **Rating:** 4.5/5.0 stars **Reviewed by:** Dawn K. | Paraprofessional, Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2024 **What do you like best about SchoolAuction.net?** There are a lot of options for auctions, raffles, and selling items for a fundraiser. It's basic in places that make it easy to use for people that need a good website that works. **What do you dislike about SchoolAuction.net?** The help is not always helpful. They need to go through and make the helpsite easier to use and have more links to they parts of the site the help refers to. Also, they need to make it easier to make changes to the look of the website and be very clear about what you can and cannot change. Keep all the customization abilities in one place or access from one place to make it easier. **What problems is SchoolAuction.net solving and how is that benefiting you?** We wanted a website to handle a silent auction. It works and allows us to raise most of our funds for the year. **Official Response from Vanessa Beyers:** > Hi Dawn, It's great to hear that SchoolAuction.net has been beneficial for your fundraising efforts. We value your input on the help resources and customization features, as we always strive to make improvements for a more user-friendly experience. I did want to touch on a couple things in that regard - unfortunately we can't include direct links for every item in our support articles that take you right where you need to go in your event site because every customer has a unique URL, so there's no "one link fits all" solution. However, we understand that not everyone processes information the same way, so we do our best to offer support through a combination of live links to setting/data pages, images, linked articles and videos, webinars, and detailed descriptions of how to best work with the software to achieve your desired outcome. Thanks again for your feedback and we hope to help with your next event! ### 17. All in one solution for auctions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2024 **What do you like best about SchoolAuction.net?** It is a very thoughtful and comprehensive solution for a school auction. It has a very broad spectrum of functions and various models to make any auction successful. **What do you dislike about SchoolAuction.net?** The site could use a bit more "a-la carte" services in places and less in others. Its top off class though so I really have no big complaints. **What problems is SchoolAuction.net solving and how is that benefiting you?** Moving an outdated school auction forward to be more digital. **Official Response from Vanessa Beyers:** > We're thrilled to hear that SchoolAuction.net is helping to move your school auction forward into the digital age. We appreciate your feedback and will consider your suggestion for more customizable services to further improve our platform. Thanks again and we look forward to working with you on your next event! ### 18. Fine Arts Parent Committee Chair **Rating:** 5.0/5.0 stars **Reviewed by:** Molly S. | Higher Education Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2023 **What do you like best about SchoolAuction.net?** While there were many great features, the customer service provided by SchoolAuction.net was exceptional! Each question I had was responded to quickly by helpful staff who made sure to find me answers, direct me to the many features available and find solutions to any concerns. I would recommend this site (and this support team) to anyone running a fundraising campaign. **What do you dislike about SchoolAuction.net?** I honestly can't think of any clear dislikes. **What problems is SchoolAuction.net solving and how is that benefiting you?** We had trouble finding a system that allowed for both an online store and a donation platform. SchoolAuction.net provided a system that could do both easily. I called five other companies first who all told me they knew of no such platform. What a relief it was when I found SchoolAuction.net and they assured me that they could facilitate our fundraiser. **Official Response from Vanessa Beyers:** > Molly, thank you so much for taking the time to leave a review. We are thrilled to hear that you had such a positive experience with our support team. Providing quick and helpful support is a top priority for us, and we're glad we could assist you with your fundraising campaign. We look forward to working with you on the next one! ### 19. Easy event management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2024 **What do you like best about SchoolAuction.net?** The format can be used by multiple users for multiple events throughout the year. **What do you dislike about SchoolAuction.net?** The graphics and format for emails are not very attractive. **What problems is SchoolAuction.net solving and how is that benefiting you?** SchoolAuction allows us to connect with prospects and process tickets as well as sponsor gifts all in one space with recognition and event details included. **Official Response from Vanessa Beyers:** > Thank you for your feedback! We're glad to hear that you find SchoolAuction.net versatile for multiple events. We appreciate your input on the email graphics and format, and we'll take that into consideration for future improvements. ### 20. Helped our analog school auction enter the digital age and made processing payments/items a breeze. **Rating:** 3.5/5.0 stars **Reviewed by:** Amy W. | Global Head of Customer and Portfolio Marketing - Personal Systems, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2023 **What do you like best about SchoolAuction.net?** Very good customer support. The staff were extremely available and helpful in guiding us every step of the way. The functionality in general was good with the right features, even if they weren't always super intuitive. Was able to have several people trained and capable of running checkout, etc. fairly easily. **What do you dislike about SchoolAuction.net?** The user interface could be easier/more intuitive. Having to use a specific payment system (vs. being able to link to school payment systems) was also a little bit painful. The app could also be prettier/more modern in design. Not sure what's behind the program but feels like moving away from a coded experience to a non-coded/AI driven one could help. **What problems is SchoolAuction.net solving and how is that benefiting you?** Prior to school auction.net everything was analog - paper sheets/chaotic end of auction check out etc. This program took us much further in the future in terms of simplifying the process and making things easier to track and report. **Official Response from Carolyn Dasher:** > Thank you so much for reviewing our software, Amy. We're thrilled that it helped your organization transition from analog/paper fundraising to an online process. We've recently added a fresh, more modern homepage design option and color customization options to event sites, so we hope you'll find those useful for your next event. ### 21. We love this software! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2024 **What do you like best about SchoolAuction.net?** We're able to use it for our annual auction as well as ongoing donations and smaller sales and its really easy for our event night volunteers use - 15 minutes of training and they're up and running! **What do you dislike about SchoolAuction.net?** The setup can feel a little overwhelming at first because there are so many options to customize it so it matches the way we like to run our auction. That was mostly an issue our first event - because now we just copy our settings for new events. The support was exceptional though - we always received an immediate response - even on evenings and weekends - who even does that anymore? **What problems is SchoolAuction.net solving and how is that benefiting you?** We rely on volunteers - this software allows everyone to work on their own time, from home to prepare for our events - and we can all see what the rest of the team is working on - in real time. It makes communication and tracking so much easier. **Official Response from Vanessa Beyers:** > Thank you for your review! We're thrilled that you use our software for multiple things and your event night volunteers find it easy to use. We acknowledge the initial setup can be overwhelming due to the customizable options, but we're glad migrating settings has eased this for your team. We also now offer 4 free weekly webinars and every Tuesday's is called Getting Started - many people find it helpful. It's great to hear our support team has been there for you and that you appreciate our late hours - we know most people working on these events are doing so after their day job or on weekends, so we aim to be available exactly when you need us most. Thanks again for choosing us and for your recommendation! ### 22. Intuitive, easy to use software with excellent customer support. **Rating:** 5.0/5.0 stars **Reviewed by:** Kate L. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2024 **What do you like best about SchoolAuction.net?** Very easy to add items, donors, and print materials. **What do you dislike about SchoolAuction.net?** Sadly, not being able to access the old site once membership is expired. **What problems is SchoolAuction.net solving and how is that benefiting you?** All in one auction management solution. **Official Response from Vanessa Beyers:** > Thank you for your feedback! We're pleased to hear that you find it easy to add items and donors. We understand the frustration of not being able to fully access the old site after account expiration, but as an auction chair you should still be able to download and export donor info, user info, sales info, and more. Please email support@schoolauction.net if you're not seeing that option. I hope we get to work with you again in the future! ### 23. Great experience using schoolauction.net for mid-size nonprofit annual gala! **Rating:** 4.5/5.0 stars **Reviewed by:** Nicole W. | Development Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2023 **What do you like best about SchoolAuction.net?** We've loved the way schoolauction.net streamlines our check-in process, allows us to group guests according to table, and works efficiently with both a silent auction and live auction at our annual gala. The support team is incredibly responsive and helpful via email. It also includes excellent templates for guest commmunications pre-event, during the event, and post-event. **What do you dislike about SchoolAuction.net?** The most difficult part for us was that the tool doesn't automatically sync with Kindful, our organization's CRM. We also wished we had more ownership over editing our invoices/receipts. **What problems is SchoolAuction.net solving and how is that benefiting you?** Schoolauction.net solved our problem of a cost-effective event management tool. This allowed us to easily communicate with guests, check in guests, facilitate a silent and live auction, and process payments. **Official Response from Carolyn Dasher:** > Thank you for taking the time to review our software, Nicole! We're delighted that you found it helpful for communicating with and checking in your guests. Good news! We've recently added more ability for your team to edit unpaid invoices. As for integrating with your CRM, there are so many great CRM options out there, we simply don't have the resources to integrate with all of them. But please reach out to our support team before your next event and ask them to explain how you can use supporter tracking numbers to export and import data from your CRM to your event site and back. They'll be happy to help! ### 24. A solid platform without over engineering **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2023 **What do you like best about SchoolAuction.net?** Setting up an auction website can feel daunting if you are a volunteer and part of a duct-tape-chewing gum organization that is trying to do some good. We were happily surprised that as a non-tech, non-millenials, we were able to get setup in just a couple of hours. And with the support of help videos and email support, schoolauction.net was able to do everything we needed at a reasonable cost. **What do you dislike about SchoolAuction.net?** We were not a fan of the name (SchoolAuction.net) as we are not a PTA or a school affliated organization. However, tha's how we know about the platform (gateway?) from our elementary-volunteer days. Thankfully they has the solution for this - Tofino, so win-win. We would like to see more look/feel customization options in the future. **What problems is SchoolAuction.net solving and how is that benefiting you?** Ticket sales and online bidding at a reasonable cost. If moblie access hadn't been smooth, we would have been sunk. For small non-profits, every $ counts! **Official Response from Carolyn Dasher:** > Thanks so much for your review! We're glad you found the software easy to use, and that using it under the Tofino brand name (exact same software, but branded for nonprofits rather than schools) worked well for your organization. We're always building out new look/feel customization options. In fact, we recently released some new looks for the homepage and additional color customization for various site elements. We hope you'll check it out for your next event. ### 25. Love SchoolAuction.net! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2024 **What do you like best about SchoolAuction.net?** I have loved our experience using SchoolAuction.net and would 10/10 recommend to others! The initial training, how to videos and tutorials are spot on and if I'm ever unable to figure something out their customer service is fast and friendly. The software itself is very intuitive and easy to train volunteers to use. **What do you dislike about SchoolAuction.net?** None! Still figuring out what "level" is perfect for our school, but have had great experiences with both over the last two years. **What problems is SchoolAuction.net solving and how is that benefiting you?** Easy to use and integrate. Love that it's web based with no downloads! **Official Response from Vanessa Beyers:** > We're thrilled to hear that you've had a great experience with SchoolAuction.net! Our goal is to provide intuitive software and excellent customer service, so we're glad to hear that's been your experience. We look forward to working with you on your next fundraiser! ### 26. A very easy to use UI and support as needed anytime! **Rating:** 5.0/5.0 stars **Reviewed by:** Alicia L. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2024 **What do you like best about SchoolAuction.net?** I have been able to get answers even when I'm not sure how I should be wording my question! Support has been excellent. **What do you dislike about SchoolAuction.net?** Interaction with support isn't instantaneous, but still speedy enough to be effective. **What problems is SchoolAuction.net solving and how is that benefiting you?** All in one place to run our auction and our raffle! **Official Response from Vanessa Beyers:** > Alicia, thank you for your feedback! We're glad to hear that you've found our support to be excellent and that our platform has been beneficial for running your auction and raffle. We look forward to helping you with your next event! ### 27. One stop shop for Auctions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2024 **What do you like best about SchoolAuction.net?** The ability to sell tickets, list silent and live auction items as well as allow donors to enter the donation information directly. **What do you dislike about SchoolAuction.net?** The limited options for design of item description sheets **What problems is SchoolAuction.net solving and how is that benefiting you?** Online donations direct for the the donor as well as the ability to easily generate gift certificates, bid sheets, bid numbers etc. Ability to take payments and have non contact closing out of orders **Official Response from Vanessa Beyers:** > Thank you for taking the time to share your positive experience with SchoolAuction.net. We understand your concern about the limited options for design of item description sheets and will take that into account for future updates to improve the user experience. We look forward to working with you for your next event! ### 28. Easiest and effective solution! **Rating:** 5.0/5.0 stars **Reviewed by:** Crystal F. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2024 **What do you like best about SchoolAuction.net?** This system was extremely user friendly, easy to configure, and great for our contrinuters. Excellent customer service. This made our school auction so much better and we earned 50% more than the year before! **What do you dislike about SchoolAuction.net?** Wish the sponsor site was not connected to seats. **What problems is SchoolAuction.net solving and how is that benefiting you?** We were able to reach more people! **Official Response from Vanessa Beyers:** > Thank you for your positive review! We're delighted that SchoolAuction.net helped make your school auction a success and increased your earnings. Also, you'll be pleased to know that we recently rolled out an update that allows you to sell sponsorships independently of online ticket sales. You can find instructions on how to do this at https://support.tofinoauctions.com/hc/en-us/articles/22684057963803-New-Offering-Sponsorships-via-Campaign-Page or reach out to our Support team and they can assist you. ### 29. Kudos to SchoolAuction **Rating:** 5.0/5.0 stars **Reviewed by:** Julie V. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2023 **What do you like best about SchoolAuction.net?** User friendly, affordable, ability to customize as we need. Customer support has a quick turn-around in answering questions, making suggestions. **What do you dislike about SchoolAuction.net?** Since this is a program we use only once a year and will use again in Jan/Feb, I cannot remember any dislikes at the moment. **What problems is SchoolAuction.net solving and how is that benefiting you?** To have a reliable and accurate system that is web-based has been huge for us. **Official Response from Vanessa Beyers:** > Hi Julie, Thanks for taking the time to leave a review. We're happy that you find our software to be user-friendly and that you get assistance quickly from our support team when needed. If you'd like any suggestions on how to get the most out of your annual software plan with us (which allows for unlimited event sites during the year), reach out to info@schoolauction.net - we'd be happy to show you how to use our software for an online store, jog-a-thon, fundraising campaign or more. We look forward to helping with your next event! ### 30. Perfect for first time fundraisers!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Steph A. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2023 **What do you like best about SchoolAuction.net?** User friendly. The fact that information can transfer to the next event. Customer service is amazing. **What do you dislike about SchoolAuction.net?** Pictures in emails would be nice. But I really can't think of much else. **What problems is SchoolAuction.net solving and how is that benefiting you?** Having to mail out tax receipts etc. the automations are amazing. Not hanjng to have an in person auction that takes so much time and recourses. **Official Response from Vanessa Beyers:** > Hi Steph, I really appreciate you taking the time to leave a review. In terms of adding pictures to your outgoing emails, our software does allow you to add banner images or logos to the email header and footer, but we don't currently support adding images to the body of the email templates. I've passed your suggestion on to the team for consideration though. I'm elated you find our software to be user-friendly and that you had a great experience with our customer service team. We all look forward to helping with your next event! ### 31. School Auction software review **Rating:** 5.0/5.0 stars **Reviewed by:** Jackie A. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2023 **What do you like best about SchoolAuction.net?** This software covers every aspect of in person or on line auctions for both the live and silent portion of any event. I love its flexibility and cust support. **What do you dislike about SchoolAuction.net?** It used to be a separate step to enter a donor prior to entering the item they donated. **What problems is SchoolAuction.net solving and how is that benefiting you?** The customer support on this product is stellar. The software evolved through COVID and really came through for us in all aspects of our annual benefit auction. ### 32. Well designed and adaptive **Rating:** 4.5/5.0 stars **Reviewed by:** Karl V. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2023 **What do you like best about SchoolAuction.net?** There seems to be functionality for just about any use case or combination of use cases between live, virtual, and hybrid auction and event-based fundraising initiatives. **What do you dislike about SchoolAuction.net?** The initial load times in the Chrome browser for some devices are too long, I worry about visitor's attrition before they even land on the site. **What problems is SchoolAuction.net solving and how is that benefiting you?** Our auction is organized with support from community volunteers and so software that can keep disparate people coordinated and organized is paramount. This software is intuitive to use but also has a deep well of easy-to-access features and analytics that make it a good fit for a small team leaning on volunteer support to orchestrate a complex hybrid fundraising event. **Official Response from Vanessa Beyers:** > Hi Karl, We appreciate you taking the time to leave a review. We're happy you find the software easy to use and we hope to work with you on your next event or fundraiser! ### 33. Superior platform support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2023 **What do you like best about SchoolAuction.net?** They continue to upgrade to meet customer needs. It seems to be user friendly enough that people with only moderate computer savvy are able to learn. Their support services are speedy and spot on helpful. **What do you dislike about SchoolAuction.net?** Some of their menu option are still somewhat plain, but their ease of learning and use outweigh that simplicity. **What problems is SchoolAuction.net solving and how is that benefiting you?** running all facits of an online and live auction. **Official Response from Vanessa Beyers:** > Hi there, Thanks for setting aside time to leave a review, we really appreciate it. We're continually trying to update our features based on customer needs and feedback, and we're so glad you see that as well. We can't wait to help with your next auction or fundraiser! ### 34. Very efficient and easy to use online auction solution **Rating:** 4.5/5.0 stars **Reviewed by:** Sarah C. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2023 **What do you like best about SchoolAuction.net?** The system is very intuitive and it is easy to put together a professional looking online auction. The system is also a great system for inperson events. When I have experienced issues or had questions, support staff is quick with responses and assistance. **What do you dislike about SchoolAuction.net?** There are a few areas where I would like to be able to customize a little more. How the items appear on the screen and the item description/title is one area that could use improvement. **What problems is SchoolAuction.net solving and how is that benefiting you?** It has allowed us to transition to an online silent auction with little effort or concerns. We continue to have our silent auction online while hosting an in-person event. **Official Response from Vanessa Beyers:** > Hi Sarah, Thanks for taking the time to share your experience with our software. I've passed your recommendations on to the rest of the team. Most of the features we update or add come straight from customer feedback, so thanks! We're so happy you find the software easy to use and we look forward to helping with your next auction. ### 35. First time experience with SchoolAuction.net was 10/10..!! **Rating:** 4.5/5.0 stars **Reviewed by:** Travis. K. | Utilities Maintenance, Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2023 **What do you like best about SchoolAuction.net?** We use SchoolAuction.net for our gala auction to facilitate an online silent auction and to make out virtual auction easier. Easy event set up. It's auction format is easy to understand. Great customer support to it's users. **What do you dislike about SchoolAuction.net?** Has really helped us to streamline our events nothing that i dislike towards it..! **What problems is SchoolAuction.net solving and how is that benefiting you?** Has made it easy to create unique online campaigns for our fundraising. **Official Response from Carolyn Dasher:** > Thank you for reviewing our software! We're delighted that you found it easy to use for your online fundraiser. And we look forward to assisting you with your future fundraising efforts! ### 36. Easy User Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Mary Beth H. | VP, Community Development, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about SchoolAuction.net?** Customer support and ease of use are great! **What do you dislike about SchoolAuction.net?** This is quite expensive for our nonprofit who does not currently offer a lot of events. I wish they had some a la carte services for smaller groups like ours. **What problems is SchoolAuction.net solving and how is that benefiting you?** The online event functions are excellent. This allowed us to host two events virtually that we were never able to offer before. ### 37. Amazing tool for fundraising! **Rating:** 5.0/5.0 stars **Reviewed by:** amy h. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about SchoolAuction.net?** I like the wide range of options for support as well as the ease of use! **What do you dislike about SchoolAuction.net?** It was a little clunky to figure out in the beginning and took some time to work through it. **What problems is SchoolAuction.net solving and how is that benefiting you?** We needed a way to track all of our auction items and sales. **Official Response from Vanessa Beyers:** > Hi Amy, Thanks for taking time to leave a review, we really appreciate the feedback. We also offer Getting Started webinars, so you or anyone else on your auction team can sign up for one of those if you'd like some extra help with your next event or fundraiser. Cheers! ### 38. Easy to learn **Rating:** 5.0/5.0 stars **Reviewed by:** Julie T. | Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2023 **What do you like best about SchoolAuction.net?** It was very easy to add items and then make them into packages (lots). The reports were thorough and were exactly what we needed. **What do you dislike about SchoolAuction.net?** We had to go from screen screen to get to different people. It would be nice to have tickets and donors on the same page. **What problems is SchoolAuction.net solving and how is that benefiting you?** It saved me sooooo much time when entering items and making packages for our silent auction. Also the reports that are already set up are great! I did not have to copy and paste!! **Official Response from Vanessa Beyers:** > Hi Julie, Thanks so much for taking the time to leave a review. I've passed on your feedback about having an easier way to view tickets and donors at the same time. We're so glad that our software has helped you save a lot of time entering items and creating packages, and we hope to help with your next fundraiser! ### 39. SchoolAuction.net offers a plug and play vehicle schools that want to hold an auction fundraiser. **Rating:** 4.0/5.0 stars **Reviewed by:** Justin B. | Director of Development, Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about SchoolAuction.net?** It is user-friendly for both event coordinators and donors. **What do you dislike about SchoolAuction.net?** I wish their platform offered more customization and design options for the auction websites. **What problems is SchoolAuction.net solving and how is that benefiting you?** They make auction fundraisers easier and more organized for the event coordinators and donors. ### 40. Our organization had a great experience using SchoolAuction for our annual Gala. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2023 **What do you like best about SchoolAuction.net?** One upside is the customer support - I felt like I could call Roger at any point in our planning process with questions and he'd help me figure things out. It's also very user-friendly **What do you dislike about SchoolAuction.net?** I think that it would be nice if the entire customer support system was available for phone calls, even if they had to be scheduled. Roger was the only person that could call besides the support team on the night of the event **What problems is SchoolAuction.net solving and how is that benefiting you?** It's nice to have one system from which we can run all of our fundraising events. Before getting SchoolAuction, it seems like everything was scattered across different subscriptions to different systems. **Official Response from Vanessa Beyers:** > Hi there, We appreciate you taking the time to leave a review. If you're interested in a plan that offers daily phone support (opposed to daily email support, except on your event day/night when you do get phone support), that is a feature of our Professional plan. If you have any questions on upgrading, you can email us at info@schoolauction.net. Otherwise, we're so glad our software has helped you consolidate from using many systems into now just one, and we hope to help with your next fundraising event! ### 41. Positive Experience from Initiation to Finalization of Our Auction **Rating:** 5.0/5.0 stars **Reviewed by:** Shani W. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about SchoolAuction.net?** Schoolauction.net provided support for our auction committee, from initiating our site to finalizing our auction. We were impressed with their quick responses when we had questions. I appreciate the ease of use. **What do you dislike about SchoolAuction.net?** The one challenge I found was that when searching for something, I had to click search twice in order to get to the searched item. It would be helpful to be able to type in the search item, click on the selected item, and then move to that location. **What problems is SchoolAuction.net solving and how is that benefiting you?** Schoolauction.net helped us have a combined virtual, silent, and live auction for our event. It provided the resources needed to ensure that all three areas were well managed. **Official Response from Vanessa Beyers:** > Hi Shani, Thank you for sharing your experience with using our software. We're so glad you found our support team prompt and helpful, and that you got the most out of your plan with a successful combined virtual, silent and live auction. We reviewed the search process you found cumbersome - and think we’ve identified a possible solution. We are looking into triggering a record-specific search once the record has been selected, which will save you that second keystroke. Thanks again for letting us know how we can improve our product for everyone, and we look forward to helping with your next event! ### 42. CreArte Latino used SchoolAuction.net for an online auction with no in-person events. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2023 **What do you like best about SchoolAuction.net?** We used email to ask questions of support and typically received answers within hours, even on weekends. Our users found the system easy to use. Loading pictures and keeping track of item status was easy. Setting up the link with WePay was problem free. **What do you dislike about SchoolAuction.net?** We purchased the Acorn system for an online auction only. There was no master checklist for online auctions, so we had to adapt features for a live auction (like sign-in and registration) to online. Now that we know the process setting up the system next time would be straightforward. **What problems is SchoolAuction.net solving and how is that benefiting you?** Engaging sponsors and small donors is essential for us. **Official Response from Vanessa Beyers:** > Hi there, Thanks for taking the time to share your experience using our software for the first time for your online auction. I believe I found the checklist you're referring to and I agree that it's a little confusing as it combines both mobile (smartphone bidding at in-person events) and online auctions (with no in-person component), so we're going to split it into separate docs for mobile vs. online. We appreciate you pointing that out to us and we're glad you found our system otherwise easy to use. We hope to help you with your next auction or fundraiser! ### 43. Dependable, user and budget friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca R. | Event and Campaign Coordinator, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2022 **What do you like best about SchoolAuction.net?** I find School Auction very user-friendly, especially when I need to train volunteers. Using it annually (for the most part), I like how I don't have to relearn the system year after year. I also appreciate being able to use the platform for other non-auction related events. **What do you dislike about SchoolAuction.net?** The one thing I find challenging at times is using the site settings to find certain aspects of my event. I feel like the way to make those changes (turning options on and off, etc) move or I can't find them easily. I don't always find my answers to my questions by using the help option. **What problems is SchoolAuction.net solving and how is that benefiting you?** School Auction has helped so much with payment platforms for not just our auction, but for other events as well as they come up. We often have unexpected events where we need a payment platform and the system almost always works for us. The only time it didn't was when we needed to process international payments. **Official Response from Vanessa Beyers:** > Hi Rebecca, We appreciate you taking the time to leave a review. We're glad you use our platform for non-auction related events as well to help your school raise even more money. Next time, if you need any help with site settings and can't find an appropriate help tutorial, you can reach us directly by clicking the Help widget on the right edge of your screen, and then clicking Contact Support - we're always happy to help and we look forward to assisting with your next event or fundraiser! ### 44. Used platform for 2 use cases **Rating:** 4.5/5.0 stars **Reviewed by:** Barry P. | Principal, Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2023 **What do you like best about SchoolAuction.net?** It's very intuitive to use and the whole online customer service works very well. I've used it for a high school reunion ticket sale and do art auction with silent betting. Both work flawlessly. **What do you dislike about SchoolAuction.net?** Onboarding offerings weee confusing. I made it use case one, and tried to apply them to use case 2. Not sure why this is counting characters. Suffice it to say the positives for outweigh the negatives. **What problems is SchoolAuction.net solving and how is that benefiting you?** Track ticket sales, bidding and so forth. Also it measures individual user activity very well. I also can easily segment my user population for purposes of follow-up. **Official Response from Vanessa Beyers:** > Hi Barry, We really appreciate you taking the time to leave a review and share your experience using our software. We're glad you were able to use it for two very different types of events and had success with both! We look forward to working with you on your next fundraiser. ### 45. Good software, been using for years **Rating:** 4.0/5.0 stars **Reviewed by:** Whitney G. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2023 **What do you like best about SchoolAuction.net?** Easy to personalize for themed events. Orders, bids, donations, sponsorships are simple to track. **What do you dislike about SchoolAuction.net?** Unable to upload more than one item photo at a time. Changing silent auction from sellable (buy it now) to silent auction is not easily possible. **What problems is SchoolAuction.net solving and how is that benefiting you?** The biggest benefit of using schoolauction.net is having our auction information, tickets, items, and donations all in one place! **Official Response from Vanessa Beyers:** > Hi Whitney, Thanks so much for leaving a review of your experience using our software -- we really appreciate it. In terms of the item photo upload, our software developers do have an open ticket regarding updating that feature to allow for multiple photo uploads at once, so hopefully you see that update in our software soon. We're glad you've been able to simplify your auction with our software, and we look forward to working with your school on the next one! ### 46. ONLINE FUNDRAISING CAMPAIGN THAT NEVER DISAPPOINTS **Rating:** 4.5/5.0 stars **Reviewed by:** Yassine_ e. | Senior Software Engineer , Health, Wellness and Fitness, Enterprise (> 1000 emp.) **Reviewed Date:** August 04, 2023 **What do you like best about SchoolAuction.net?** It is easy to create unique online campaigns for all our ancillary fundraisers. Great customer support. **What do you dislike about SchoolAuction.net?** Honestly there is nothing that i dislike towards this software. **What problems is SchoolAuction.net solving and how is that benefiting you?** It has streamlined our agency's events and auctions management. **Official Response from Carolyn Dasher:** > Hi Yassine, thank you so much for this review! We're delighted that you've found our software helpful in running and managing your various fundraisers. We look forward to working with you on your next event! ### 47. Perfect for our small non-profit **Rating:** 5.0/5.0 stars **Reviewed by:** Laura Y. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2022 **What do you like best about SchoolAuction.net?** Super helpful & prompt tech support. I love that they are a local company (Portland, OR). Very professional and all the tools cover all our needs. **What do you dislike about SchoolAuction.net?** The only obstacle is the time commitment to understanding how the software works and to execute it correctly. This is not actually a bad thing, but making sure someone on your team can take the time needed to utilize all the tools will be VERY important to your success. **What problems is SchoolAuction.net solving and how is that benefiting you?** SchoolAuction.net makes it possible to manage various kinds of fundraising events with one software system. We hold a spring Fun Run and fall Auction & Banquet each year, and SchoolAuction.net works excellently for both. We also use them for general online giving throughout the year. **Official Response from Vanessa Beyers:** > Hi Laura, Thanks for taking the time to leave a detailed review. We're thrilled that you use our software for so many different types of fundraisers, as well as a year-round give page -- that's exactly why we've added those features over the years, to help organizations raise as much money as possible throughout the year. We look forward to working with you again soon. ### 48. Log in problems across the board **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2023 **What do you like best about SchoolAuction.net?** The input of auction items was easy. I was able to make corrections promptly. I also liked the ability to post photos of the items. **What do you dislike about SchoolAuction.net?** The login process for volunteers was horrible. If the login was set up on one computer they could not log in on any other computer without changing the password. **What problems is SchoolAuction.net solving and how is that benefiting you?** SchoolAuction.net is used to solve the need for an automated auction software. **Official Response from Roger Devine:** > Thanks for the review! I'm sorry about your group's login issues - and would love to learn more about your experience, since that's not how things are supposed to work. We're always working on ways to improve the software, and your feedback is appreciated. ### 49. Love This Auction Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** September 03, 2020 **What do you like best about SchoolAuction.net?** I loved the checkout feature where I could send everyone a text or email with a link to pay their invoice at the end of the event. It makes the end of the night so much easier! **What do you dislike about SchoolAuction.net?** No software is perfect but Auction software has lots of tutorials and the response time to emails is great. Sometimes it seems like you have to make changes in multiple locations which can be challenging. **Recommendations to others considering SchoolAuction.net:** The sandbox site is a great tool for figuring things out. **What problems is SchoolAuction.net solving and how is that benefiting you?** The mobile bidding and online features help us reach a larger audience. **Official Response from Vanessa Beyers:** > Hi - Thanks so much for taking the time to leave us a review, and for the high rating! We're elated that you appreciate all our features and our support team, and that we're able to help you close out your event night with ease. Looking forward to working with you on the next one! ### 50. Great Software **Rating:** 4.5/5.0 stars **Reviewed by:** Itsai C. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2023 **What do you like best about SchoolAuction.net?** School auctions isreally customizable. It has been really helpful for our gala auction **What do you dislike about SchoolAuction.net?** I do not like that when i set up a new event i have to set up a whole new wepay. **What problems is SchoolAuction.net solving and how is that benefiting you?** School auction helps with vaulting cards and charging after which is hard to find. **Official Response from Vanessa Beyers:** > Hi Itsai, Thanks for taking the time to leave a review. I'm glad you appreciate our software's customization for your gala auction site. In reference to the WePay accounts, you don't have to set up a new account each time you create a new event - you can simply migrate the settings from a previous event site to your new one. If you need any help with this, please use the Help widget to contact support - they'd be happy to walk you through that. I appreciate your organization being long-time customers, and I look forward to helping with your next auction! ## SchoolAuction.net Discussions - [I would like to find other ways to use SchoolAuction for fundraising.](https://www.g2.com/discussions/i-would-like-to-find-other-ways-to-use-schoolauction-for-fundraising) - 2 comments, 1 upvote - [What percentage of what we raise does SchoolAuction.net charge?](https://www.g2.com/discussions/performance-fees) - 2 comments, 1 upvote - [Credit-Card Processing](https://www.g2.com/discussions/credit-card-processing) - 1 comment, 1 upvote - [Requirements](https://www.g2.com/discussions/requirements-c5c1c5ec-f2ee-4b64-80ab-4d48bb191e66) - 1 comment, 1 upvote - [What kinds of fundraising events can I run with SchoolAuction.net?](https://www.g2.com/discussions/fundraisers-you-can-run-with-schoolauction-net) - 2 comments, 1 upvote - [View SchoolAuction.net pricing details and edition comparison](https://www.g2.com/products/schoolauction-net/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-25+09%3A35%3A27+-0500&secure%5Bsession_id%5D=0a9d4050-1cf3-4285-8f99-dc8dea3df1a9&secure%5Btoken%5D=f4c392d7ca74071db072d0597239ffc45696969c67088c7cbab5cfe580d110ab&format=llm_user) ## SchoolAuction.net Features **Administration** - Reporting - Interaction Tracking - Automation - Donor Profiles **Auctioneering** - Auction Listings - Bidding Window - Auction Type - Ticketing - Mobile Bidding - Fundraising **Fundraising** - Campaign Management - Online Donation Portal - Event Planning - Recurring Donations - Peer-to-peer Fundraising - Mobile Capabilities **User Interface** - Bidder Profiles - Sorting - Bid Alerts **Marketing** - Email Marketing - Direct Mail Tools **Administration** - Bid Confirmation - Payment Processing - Reporting ## Top SchoolAuction.net Alternatives - [Bonterra OneCause](https://www.g2.com/products/bonterra-onecause/reviews) - 4.7/5.0 (509 reviews) - [Silent Auction Pro](https://www.g2.com/products/silent-auction-pro/reviews) - 4.9/5.0 (110 reviews) - [Givebutter](https://www.g2.com/products/givebutter/reviews) - 4.7/5.0 (2,120 reviews)