Scaleway Reviews & Product Details

Their dashboard is quite nice and clean; the servers work (most of the time), and the price-to-computation-power ratio is great. Review collected by and hosted on G2.com.

I have never experienced worse customer support in my life. The server went off, I contacted support, and even paid for the extra support plan. They didn't respond within the guaranteed response time because the ticket was created before the payment. But they didn't respond within the guaranteed time, even for tickets created after I purchased the plan.

They were not listening to me, still asking if I wanted to replace the server (I needed to tell them NO five times), and they refused to acknowledge their mistake.

In the end, the support didn't help me with anything; they did basically nothing to fix the situation, they just took my money and happily breached their SLA.

I'm really considering whether we should stay with Scaleway or migrate away. Review collected by and hosted on G2.com.

It's a scam, and they have a predatory pricing model, they won't let you shutdown or remove any of your existing services and will keep billing you, even at the account owner's request, scaleway doesn't stop services and will keep billing you, even if you don't want any of their services, and then threaten you with legal notices of unpaid bills for services that they won't let you shutdown Review collected by and hosted on G2.com.

Predatory billing practices and false billing Review collected by and hosted on G2.com.

Simple yet effective Cloud service provider. Review collected by and hosted on G2.com.

Object storage is slow at times. Documentations could have been better. Review collected by and hosted on G2.com.

I like above all the responsiveness of the support, which is essential when offering this kind of service. In addition, the management console is straightforward to use and all tools are easy to deploy. Review collected by and hosted on G2.com.

There's nothing I honestly don't like. Everything is explained clearly and there is no low blow in billing. Review collected by and hosted on G2.com.

- Simple and crystal clear web console (and Magic Link !)

- Free control plane on Kubernetes product (Kapsule)

- Terraform support

- Helpful support, availability of staff and community via Slack

- Regular new products (and betas)

- Sustainable data centers

- Some low-cost options for developers

- Managed database and Redis Review collected by and hosted on G2.com.

- s3 (Object storage) and Docker Image management are sometimes under heavy load

- serverless services are not always working properly

- missing private subnets for Kubernetes nodes Review collected by and hosted on G2.com.

We manage several cloud architectures via several providers. Scaleway is our preferred provider, the rates are correct, the availability is exemplary and the management back-office is very easy to use. We recommend Scaleway for the implementation of Cloud architectures. Review collected by and hosted on G2.com.

We observed some bugs when using the back office, but nothing significant. Another disadvantage is that upgrading a Compute Instance machine is not very easy compared to other cloud providers. Review collected by and hosted on G2.com.

I needed a macOS desktop system. Scaleways provided it perfectly smooth, with extremely user/customer friendly conditions despite Apple's complex constraints on its products. Review collected by and hosted on G2.com.

A minor part, with no effect on the overall top experience, is the somehow complex user interface of the web page/dashboard of Scaleways. The user interface could be improved to give a better service overview. Review collected by and hosted on G2.com.

1} It is cost-effective.

2} It provides free archive and restore capabilities.

3} It is compatible with S3 tools and come with an unlimited data storage capacity that is the same as the object storage.

4} It is best to store large media files that are not accessed frequently.

5} It is also a great place to store data that needs to be retained by law enforcement to comply with regulatory requirements such as GDPR. Review collected by and hosted on G2.com.

1} You have to change the files' Storage Class from Glacier to Standard, before you can get the files.

2} Sometimes A lot of files fail to restore.

3} There is no proper customer support. Review collected by and hosted on G2.com.

Scaleway is a alternative cloud provider to the obvious ones. Review collected by and hosted on G2.com.

Does not integrate well with most tool which need to integrate with a cloud provider Review collected by and hosted on G2.com.

It's all European.

You get what you need in a simple but efficient manner. You don't need to go through weird setups with all kinds of options you don't need, but the options you need are there. Review collected by and hosted on G2.com.

There are a few more exotic features that I have missed, but they are being implemented piece by piece. Review collected by and hosted on G2.com.