ScalePad Lifecycle Manager

191 reviews

ScalePad is a simple yet powerful application that automates asset lifecycle management for hardware, software and warranty services. By automating time-consuming processes, we make it easy for MSPs to get vital insights while maximizing their profitability, improving productivity and strengthening their client relationships. These innovations have allowed us to see incredible growth with more than 8,000 Partners in 76 countries and 60% of the MSP 501 using ScalePad today but we’re just getting started.

ScalePad Backup Radar

171 reviews

Backup Radar is a centralized backup monitoring portal.

ScalePad ControlMap

45 reviews

The refreshing new way of handling IT Audits, Risks and Controls with a powerful SaaS platform built to empower compliance teams.

ScalePad Quoter

44 reviews

Quoter is a modern, cloud-based quoting platform that helps MSPs, VARs, and ISVs save time, eliminate mistakes, and get paid faster. Our simple template-based system automates the Configure, Price, Quote (CPQ) process so your reps can fire off beautiful quotes in seconds. Seamlessly integrates with PSAs (ConnectWise, Autotask, and Kaseya), CRMs (e.g. Salesforce, Hubspot, etc.), Distributors (e.g. Ingram Micro, Tech Data, and others), and Accounting Tools (e.g. Xero, Quickbooks Online, and more).

ScalePad Cognition360

1 review

ScalePad Cognition360 is an advanced business intelligence and analytics platform tailored for Managed Service Providers . By transforming data from ConnectWise PSA into actionable insights, Cognition360 empowers MSPs to enhance operational efficiency and profitability. The platform offers over 130 interactive reports and benchmarks, enabling users to delve deep into their business metrics and make informed decisions. Key Features and Functionality: - Comprehensive Reporting: Access to a vast library of interactive reports covering key operational and financial metrics, including profitability, technician efficiency, ticket dynamics, project performance, and agreement renewals. - Drill-Down Capabilities: Users can explore data at granular levels to uncover root causes of trends and challenges, facilitating precise problem-solving. - Predictive Analytics: Leveraging machine learning and artificial intelligence, Cognition360 provides predictive insights, allowing MSPs to anticipate capacity constraints, hidden cost drivers, and operational bottlenecks. - Benchmarking: Compare performance against industry standards developed from extensive historical data, helping identify areas for improvement. - Data Warehousing: Offloads reporting to a dedicated data warehouse, minimizing the impact on production systems while enabling historical trend analysis and "what-if" forecasting. Primary Value and Problem Solved: Cognition360 addresses the challenge MSPs face in extracting meaningful insights from vast amounts of data. By providing a centralized platform for comprehensive analysis, it enables MSPs to: - Enhance Profitability: Identify and act on opportunities to increase profitability by at least 10-15% through detailed financial reporting and analysis. - Improve Operational Efficiency: Monitor and optimize technician performance, project management, and service delivery processes. - Data-Driven Decision Making: Transition from intuition-based to data-driven strategies, ensuring decisions are backed by accurate and timely information. By integrating seamlessly with ConnectWise PSA, Cognition360 empowers MSPs to unlock the full potential of their data, driving growth and success in a competitive landscape.

ScalePad Lifecycle Insights

0 reviews

ScalePad helps MSPs scale with The Best Apps in Your Stack™ ScalePad Lifecycle Insights helps MSPs deliver better QBRs to their Partners. It consolidates data to allow for insightful reporting that presents risk & exposure, and allows for collaboration on TCO budgeting and remediation planning while highlighting how technology can support the client's business goals. Why become a Lifecycle Insights user? You'll get access to: Client Risk Assessments - Assess and prepare reports for any client based on their current risks or needs. Templated reports help identify clients that have the most risk, what risks need to be prioritized and addressed, and progress tracking of your initiatives. QBR Reporting - Create reports for QBR meetings complete with asset, user, contracts, project data, and more in minutes. Share detailed assessments and communicate areas of risk with easy-to-understand reporting. Projects & Recommendations - Create, get approval, and dynamically manage IT projects complete with budget forecasting for clients to remove risks from their environments. TCO Budget Forecasting - Create, view, and manage budgets across all projects for a client, now and in the future. Provide forecasts for budgeting now and in the future to ensure your clients are prepared to upgrade their IT. Contract Management - Easily track expiry dates for key IT-related services contracts. Enable your clients to keep tabs on their contracts and identify the best providers for key IT functions based on your contracted services recommendations. Customer Success Module - Evaluate your clients' satisfaction, health, and alignment with your tech stack. Gain visibility into problematic clients, and those at risk of churn, and be able to address client satisfaction in a timely manner. Lifecycle Insights helps you deliver the QBR and elevated experience your clients deserve. Learn more - https://www.scalepad.com/lifecycle-insights/ Book a demo - https://www.scalepad.com/lifecycle-insights/book-demo/