# Top 10 SBN Alternatives & Competitors Looking for alternatives or competitors to SBN? IT Service Management Tools is a widely used technology, and many people are seeking easily administered, productive software solutions with performance logging and policy dictation. Other important factors to consider when researching alternatives to SBN include ease of use and reliability. The best overall SBN alternative is ClickUp. Other similar apps like SBN are Automation Anywhere Agentic Process Automation, NinjaOne, ServiceNow IT Service Management, and Freshservice. SBN alternatives can be found in [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools) but may also be in [Service Desk Software](https://www.g2.com/categories/service-desk) or [Work Management Software](https://www.g2.com/categories/work-management). ## Best Paid & Free Alternatives to SBN - [ClickUp](https://www.g2.com/products/clickup/reviews) - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) - [Atera](https://www.g2.com/products/atera/reviews) - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) - [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) - [SysAid](https://www.g2.com/products/sysaid/reviews) - [Autotask](https://www.g2.com/products/autotask/reviews) ## Top 10 Alternatives to SBN Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how SBN stacks up to the competition and find the best product for your business. ### 1. [ClickUp](https://www.g2.com/products/clickup/reviews) By ClickUp **Average Rating:** 4.6/5 **Total Reviews:** 13,734 ClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate. Categories in common with SBN: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [SBN vs ClickUp](https://www.g2.com/compare/clickup-vs-sbn) **Compare ClickUp with other alternatives:** - [ClickUp vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-clickup) - [ClickUp vs NinjaOne](https://www.g2.com/compare/clickup-vs-ninjaone) - [ClickUp vs ServiceNow IT Service Management](https://www.g2.com/compare/clickup-vs-servicenow-it-service-management) - [ClickUp vs Freshservice](https://www.g2.com/compare/clickup-vs-freshservice) - [ClickUp vs Atera](https://www.g2.com/compare/atera-vs-clickup) - [ClickUp vs Jira Service Management](https://www.g2.com/compare/clickup-vs-jira-service-management) - [ClickUp vs SolarWinds Service Desk](https://www.g2.com/compare/clickup-vs-solarwinds-service-desk) - [ClickUp vs SysAid](https://www.g2.com/compare/clickup-vs-sysaid) - [ClickUp vs Autotask](https://www.g2.com/compare/autotask-vs-clickup) ### 2. [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) By Automation Anywhere **Average Rating:** 4.5/5 **Total Reviews:** 5,626 Automation Anywhere Enterprise is an RPA platform architected for the digital enterprise. Categories in common with SBN: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [SBN vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-sbn) **Compare Automation Anywhere Agentic Process Automation with other alternatives:** - [Automation Anywhere Agentic Process Automation vs ClickUp](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-clickup) - [Automation Anywhere Agentic Process Automation vs NinjaOne](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-ninjaone) - [Automation Anywhere Agentic Process Automation vs ServiceNow IT Service Management](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-servicenow-it-service-management) - [Automation Anywhere Agentic Process Automation vs Freshservice](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-freshservice) - [Automation Anywhere Agentic Process Automation vs Atera](https://www.g2.com/compare/atera-vs-automation-anywhere-agentic-process-automation) - [Automation Anywhere Agentic Process Automation vs Jira Service Management](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-jira-service-management) - [Automation Anywhere Agentic Process Automation vs SolarWinds Service Desk](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-solarwinds-service-desk) - [Automation Anywhere Agentic Process Automation vs SysAid](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-sysaid) - [Automation Anywhere Agentic Process Automation vs Autotask](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-autotask) ### 3. [NinjaOne](https://www.g2.com/products/ninjaone/reviews) By NinjaOne **Average Rating:** 4.7/5 **Total Reviews:** 5,027 NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. Intelligent automation and human-centered AI gives employees a great technology experience. Categories in common with SBN: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [SBN vs NinjaOne](https://www.g2.com/compare/ninjaone-vs-sbn) **Compare NinjaOne with other alternatives:** - [NinjaOne vs ClickUp](https://www.g2.com/compare/clickup-vs-ninjaone) - [NinjaOne vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-ninjaone) - [NinjaOne vs ServiceNow IT Service Management](https://www.g2.com/compare/ninjaone-vs-servicenow-it-service-management) - [NinjaOne vs Freshservice](https://www.g2.com/compare/freshservice-vs-ninjaone) - [NinjaOne vs Atera](https://www.g2.com/compare/atera-vs-ninjaone) - [NinjaOne vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-ninjaone) - [NinjaOne vs SolarWinds Service Desk](https://www.g2.com/compare/ninjaone-vs-solarwinds-service-desk) - [NinjaOne vs SysAid](https://www.g2.com/compare/ninjaone-vs-sysaid) - [NinjaOne vs Autotask](https://www.g2.com/compare/autotask-vs-ninjaone) ### 4. [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) By ServiceNow **Average Rating:** 4.5/5 **Total Reviews:** 1,953 ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever. Categories in common with SBN: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [SBN vs ServiceNow IT Service Management](https://www.g2.com/compare/sbn-vs-servicenow-it-service-management) **Compare ServiceNow IT Service Management with other alternatives:** - [ServiceNow IT Service Management vs ClickUp](https://www.g2.com/compare/clickup-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs NinjaOne](https://www.g2.com/compare/ninjaone-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs Freshservice](https://www.g2.com/compare/freshservice-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs Atera](https://www.g2.com/compare/atera-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-servicenow-it-service-management) - [ServiceNow IT Service Management vs SolarWinds Service Desk](https://www.g2.com/compare/servicenow-it-service-management-vs-solarwinds-service-desk) - [ServiceNow IT Service Management vs SysAid](https://www.g2.com/compare/servicenow-it-service-management-vs-sysaid) - [ServiceNow IT Service Management vs Autotask](https://www.g2.com/compare/autotask-vs-servicenow-it-service-management) ### 5. [Freshservice](https://www.g2.com/products/freshservice/reviews) By Freshworks **Average Rating:** 4.6/5 **Total Reviews:** 1,351 Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery. Categories in common with SBN: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [SBN vs Freshservice](https://www.g2.com/compare/freshservice-vs-sbn) **Compare Freshservice with other alternatives:** - [Freshservice vs ClickUp](https://www.g2.com/compare/clickup-vs-freshservice) - [Freshservice vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-freshservice) - [Freshservice vs NinjaOne](https://www.g2.com/compare/freshservice-vs-ninjaone) - [Freshservice vs ServiceNow IT Service Management](https://www.g2.com/compare/freshservice-vs-servicenow-it-service-management) - [Freshservice vs Atera](https://www.g2.com/compare/atera-vs-freshservice) - [Freshservice vs Jira Service Management](https://www.g2.com/compare/freshservice-vs-jira-service-management) - [Freshservice vs SolarWinds Service Desk](https://www.g2.com/compare/freshservice-vs-solarwinds-service-desk) - [Freshservice vs SysAid](https://www.g2.com/compare/freshservice-vs-sysaid) - [Freshservice vs Autotask](https://www.g2.com/compare/autotask-vs-freshservice) ### 6. [Atera](https://www.g2.com/products/atera/reviews) By Atera **Average Rating:** 4.6/5 **Total Reviews:** 1,247 Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model. Categories in common with SBN: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [SBN vs Atera](https://www.g2.com/compare/atera-vs-sbn) **Compare Atera with other alternatives:** - [Atera vs ClickUp](https://www.g2.com/compare/atera-vs-clickup) - [Atera vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/atera-vs-automation-anywhere-agentic-process-automation) - [Atera vs NinjaOne](https://www.g2.com/compare/atera-vs-ninjaone) - [Atera vs ServiceNow IT Service Management](https://www.g2.com/compare/atera-vs-servicenow-it-service-management) - [Atera vs Freshservice](https://www.g2.com/compare/atera-vs-freshservice) - [Atera vs Jira Service Management](https://www.g2.com/compare/atera-vs-jira-service-management) - [Atera vs SolarWinds Service Desk](https://www.g2.com/compare/atera-vs-solarwinds-service-desk) - [Atera vs SysAid](https://www.g2.com/compare/atera-vs-sysaid) - [Atera vs Autotask](https://www.g2.com/compare/atera-vs-autotask) ### 7. [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) By Atlassian **Average Rating:** 4.3/5 **Total Reviews:** 991 Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors. Categories in common with SBN: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [SBN vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-sbn) **Compare Jira Service Management with other alternatives:** - [Jira Service Management vs ClickUp](https://www.g2.com/compare/clickup-vs-jira-service-management) - [Jira Service Management vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-jira-service-management) - [Jira Service Management vs NinjaOne](https://www.g2.com/compare/jira-service-management-vs-ninjaone) - [Jira Service Management vs ServiceNow IT Service Management](https://www.g2.com/compare/jira-service-management-vs-servicenow-it-service-management) - [Jira Service Management vs Freshservice](https://www.g2.com/compare/freshservice-vs-jira-service-management) - [Jira Service Management vs Atera](https://www.g2.com/compare/atera-vs-jira-service-management) - [Jira Service Management vs SolarWinds Service Desk](https://www.g2.com/compare/jira-service-management-vs-solarwinds-service-desk) - [Jira Service Management vs SysAid](https://www.g2.com/compare/jira-service-management-vs-sysaid) - [Jira Service Management vs Autotask](https://www.g2.com/compare/autotask-vs-jira-service-management) ### 8. [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) By SolarWinds Worldwide LLC **Average Rating:** 4.3/5 **Total Reviews:** 786 SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways. Categories in common with SBN: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [SBN vs SolarWinds Service Desk](https://www.g2.com/compare/sbn-vs-solarwinds-service-desk) **Compare SolarWinds Service Desk with other alternatives:** - [SolarWinds Service Desk vs ClickUp](https://www.g2.com/compare/clickup-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs NinjaOne](https://www.g2.com/compare/ninjaone-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs Freshservice](https://www.g2.com/compare/freshservice-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs Atera](https://www.g2.com/compare/atera-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-solarwinds-service-desk) - [SolarWinds Service Desk vs SysAid](https://www.g2.com/compare/solarwinds-service-desk-vs-sysaid) - [SolarWinds Service Desk vs Autotask](https://www.g2.com/compare/autotask-vs-solarwinds-service-desk) ### 9. [SysAid](https://www.g2.com/products/sysaid/reviews) By SysAid **Average Rating:** 4.5/5 **Total Reviews:** 753 SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform. Categories in common with SBN: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [SBN vs SysAid](https://www.g2.com/compare/sbn-vs-sysaid) **Compare SysAid with other alternatives:** - [SysAid vs ClickUp](https://www.g2.com/compare/clickup-vs-sysaid) - [SysAid vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-sysaid) - [SysAid vs NinjaOne](https://www.g2.com/compare/ninjaone-vs-sysaid) - [SysAid vs ServiceNow IT Service Management](https://www.g2.com/compare/servicenow-it-service-management-vs-sysaid) - [SysAid vs Freshservice](https://www.g2.com/compare/freshservice-vs-sysaid) - [SysAid vs Atera](https://www.g2.com/compare/atera-vs-sysaid) - [SysAid vs Jira Service Management](https://www.g2.com/compare/jira-service-management-vs-sysaid) - [SysAid vs SolarWinds Service Desk](https://www.g2.com/compare/solarwinds-service-desk-vs-sysaid) - [SysAid vs Autotask](https://www.g2.com/compare/autotask-vs-sysaid) ### 10. [Autotask](https://www.g2.com/products/autotask/reviews) By Datto Inc. **Average Rating:** 4.3/5 **Total Reviews:** 632 Autotask Pro integrates all of the features and functionality you need - and the flexibility to adapt them to meet your specific business requirements Categories in common with SBN: [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Compare:** [SBN vs Autotask](https://www.g2.com/compare/autotask-vs-sbn) **Compare Autotask with other alternatives:** - [Autotask vs ClickUp](https://www.g2.com/compare/autotask-vs-clickup) - [Autotask vs Automation Anywhere Agentic Process Automation](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-autotask) - [Autotask vs NinjaOne](https://www.g2.com/compare/autotask-vs-ninjaone) - [Autotask vs ServiceNow IT Service Management](https://www.g2.com/compare/autotask-vs-servicenow-it-service-management) - [Autotask vs Freshservice](https://www.g2.com/compare/autotask-vs-freshservice) - [Autotask vs Atera](https://www.g2.com/compare/atera-vs-autotask) - [Autotask vs Jira Service Management](https://www.g2.com/compare/autotask-vs-jira-service-management) - [Autotask vs SolarWinds Service Desk](https://www.g2.com/compare/autotask-vs-solarwinds-service-desk) - [Autotask vs SysAid](https://www.g2.com/compare/autotask-vs-sysaid) ## Explore Articles - [What is the most reliable file recovery software for getting back deleted photos on a Windows PC from a folder that was accidentally wiped rather than just moved to the recycle bin?](https://www.g2.com/discussions/what-is-the-most-reliable-file-recovery-software-for-getting-back-deleted-photos-on-a-windows-pc-from-a-folder-that-was-accidentally-wiped-rather-than-just-moved-to-the-recycle-bin) - [What is the best network management tool for hybrid networks?](https://www.g2.com/discussions/what-is-the-best-network-management-tool-for-hybrid-networks) - [Best biometric security tools for financial institutions](https://www.g2.com/discussions/best-biometric-security-tools-for-financial-institutions) - [What PR CRM platforms have the best media database coverage for niche industries and international markets where mainstream media lists fall short?](https://www.g2.com/discussions/what-pr-crm-platforms-have-the-best-media-database-coverage-for-niche-industries-and-international-markets-where-mainstream-media-lists-fall-short) - [Top-rated app for SMS marketing campaigns](https://www.g2.com/discussions/top-rated-app-for-sms-marketing-campaigns-which-tools-are-worth-it) - [What secure data room solutions have the best reporting features for document access?](https://www.g2.com/discussions/what-secure-data-room-solutions-have-the-best-reporting-features-for-document-access) ## Spotlight Categories - [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking) - [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management) - [Inbound Call Tracking Software](https://www.g2.com/categories/inbound-call-tracking)