--- title: SAP Crystal Reports Reviews meta_title: 'SAP Crystal Reports Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 210 reviews by the users' company size, role or industry to find out how SAP Crystal Reports works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 210 scale: '5' date_modified: '2026-08-09' parent_category: name: Business Intelligence url: https://www.g2.com/categories/business-intelligence --- # SAP Crystal Reports Reviews **Vendor:** SAP **Category:** [Data Visualization Tools](https://www.g2.com/categories/data-visualization-tools) **Average Rating:** 4.2/5.0 **Total Reviews:** 210 ## About SAP Crystal Reports SAP Crystal Reports software is the worldwide de facto standard in desktop reporting. With SAP Crystal Reports, you can create powerful, richly formatted, dynamic reports from virtually any data source – delivered in dozens of formats, in up to 24 languages. A robust production reporting tool, SAP Crystal Reports turns almost any data source into interactive, actionable information that can be accessed offline or online, from applications, portals and mobile devices. SAP Crystal Server enables self-service access to reports, dashboards, and data exploration within a secure infrastructure. ## SAP Crystal Reports Pros & Cons **What users like:** - Users value the **endless data visualization capabilities** of SAP Crystal Reports, appreciating its vast options and integrations. (1 reviews) - Users find SAP Crystal Reports to have **ease of use** for basic reporting, despite challenges with complex report creation. (1 reviews) - Users value the **easy integrations** of SAP Crystal Reports across multiple databases, enhancing their reporting capabilities. (1 reviews) - Users appreciate the **endless capabilities** of SAP Crystal Reports, enjoying numerous options and integrations for reporting. (1 reviews) - Users enjoy the **intuitive reporting process** of SAP Crystal Reports, appreciating its versatility across multiple databases. (1 reviews) - Users value the **friendly GUI** of SAP Crystal Reports, enabling clear and interactive report visualizations effortlessly. (1 reviews) - Visualization (1 reviews) **What users dislike:** - Users face **compatibility issues** with SAP Crystal Reports, especially regarding version requirements and limited OS support. (1 reviews) - Users find the **learning curve steep** , requiring additional training to effectively use SAP Crystal Reports. (1 reviews) - Users find SAP Crystal Reports to have a **learning difficulty** that necessitates additional training for proficiency. (1 reviews) - Users find the **limited customization** in SAP Crystal Reports restricts their ability to modify and enhance reports effectively. (1 reviews) - Users find the **limited options** in SAP Crystal Reports restrict customization, affecting report modification and interactivity. (1 reviews) - Users are frustrated by **performance issues** , finding limited interactivity hampers customization and detailed report editing. (1 reviews) - Users highlight **poor customer support** , with inadequate training and high costs impacting their overall experience with SAP Crystal Reports. (1 reviews) - Users criticize the **poor visualization** capabilities of SAP Crystal Reports, impacting their ability to effectively analyze data. (1 reviews) - Pricing Issues (1 reviews) ## SAP Crystal Reports Reviews ### 1. SAP Crystal Reports still makes sense? **Rating:** 2.5/5.0 stars **Reviewed by:** Yassiem D. | IT consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2024 **What do you like best about SAP Crystal Reports?** It's a powerful report tool with a sometimes counterintuitive design process, follows a ribbon region approach It can report across a multitude of databases like MS SQL, MySQL, sqlite, Oracle via JDBC, ODBC, ADO etc. basic reporting is easy but it quickly gets hard once you try more complex reports was once widely used as an embedded reporting tool with canned reports. **What do you dislike about SAP Crystal Reports?** deployment is hard, you can quickly fall foul of the compatible version requirements it's mostly Windows based, very poor support for Linux the licensing is tolerable for small deployments but quickly becomes unaffordable showing the SAP influence support/training costs are ridiculous. thus many users are under-trained to make the best use of crystal reports integration becomes a headache when you upgrade databases doesn't easily connect to Oracle DB's **What problems is SAP Crystal Reports solving and how is that benefiting you?** basic financial and production reporting is fine with canned reports. ## SAP Crystal Reports Discussions - [Why complex reports takes a bit more time to develop?](https://www.g2.com/discussions/why-complex-reports-takes-a-bit-more-time-to-develop) - 1 comment, 1 upvote - [What is SAP Crystal Reports?](https://www.g2.com/discussions/what-is-sap-crystal-reports) - 2 comments, 1 upvote - [What is SAP Crystal used for?](https://www.g2.com/discussions/what-is-sap-crystal-used-for) - 1 comment - [View SAP Crystal Reports pricing details and edition comparison](https://www.g2.com/products/sap-crystal-reports/reviews?filters%5Bsentiment_snippet%5D=1288095&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+20%3A40%3A42+-0500&secure%5Bsession_id%5D=83dd1a73-e83d-44b4-8254-901fc17e4329&secure%5Btoken%5D=650c723efa7225af284df1f1eb0774ff545217cd65573439c1a13c45932f08dc&format=llm_user) ## SAP Crystal Reports Integrations - [Microsoft SQL Server](https://www.g2.com/products/microsoft-sql-server/reviews) ## SAP Crystal Reports Features **Reports** - Reports Interface - Steps to Answer - Graphs and Charts - Score Cards - Dashboards - Customizable Reports - Marketing Reports - Sales Reports - Activity Dashboard - Interactive Reports - Customizable Reports - Customizable Reports - Activity Dashboard - Customizable Dashboard **Reports** - Reports Interface - Share Reports - Steps to Answer **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Visualization** - Graphs and Charts - Score Cards - Dashboards - Formats - Mobile Dashboards - Public Dashboards - Private Dashboards **Data Updates** - Historical Snapshots - Real-Time Updating **Collaboration** - Sharing - Co-Editing - Devices **Self Service ** - Calculated Fields - Data Column Filtering - Data Discovery - Search - Collaboration / Workflow - Natural Language Search - Visual Discovery - Data Blending - Data Blending **Advanced Analytics** - Data Visualization - Big Data Services - Real-Time Analytics - Reporting/Analytics - Real-Time Analytics - Reporting/Analytics - Visual Analytics **Building Reports** - Data Transformation - Data Modeling - WYSIWYG Report Design - Integration APIs - Real-Time Data - Real-Time Data - Third-Party Integrations - Third-Party Integrations **Platform** - Mobile User Support - Customization - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Breadth of Partner Applications - Mobile Access - Metadata Management **Data Updates** - Historical Snapshots - Real-Time Updating - Scheduled/Automated Reports - Customizable Reports - Predictive Analytics - Data Management - Real-Time Data **Additional Functionality** - Customizable Branding - Natural Language Processing - Data Extraction - AI Copilot - Ad hoc Reporting - Real-Time Reporting - Publishing/Sharing - Collaboration Tools - Strategic Planning - Self Service Data Preparation - Trend Analysis - Text Analysis - Real-Time Monitoring - Data Synchronization - Widgets - Benchmarking - Performance Metrics - Data Mapping - Generative AI - Trend/Problem Indicators - Customizable Templates - Access Controls/Permissions - Data Import/Export - Profitability Analysis - OLAP - Alerts/Notifications - Search/Filter - Drag & Drop - Data Connectors - Multiple Data Sources - Key Performance Indicators - Dashboard Creation - Role-Based Permissions - Data Mining - Forecasting - Ad hoc Query **Additional Functionality** - KPI Monitoring - Secure Data Storage - Multiple Data Sources - Data Visualization - Single Sign On - Natural Language Search - Search/Filter - Alerts/Notifications - AI Copilot - Real-Time Notifications - Collaboration Tools - Widgets - Performance Metrics - Ad hoc Reporting - Activity Tracking - Reporting/Analytics - Customizable Branding - Data Aggregation - Dashboard Creation - Data Connectors - Customizable Templates - Data Synchronization - API - Forecasting - Interactive Elements - Single Page View - Data Import/Export - Drag & Drop - Access Controls/Permissions - Trend Analysis - Workflow Management - Third-Party Integrations - Functions/Calculations - Historical Reporting - Data Capture and Transfer - Visual Discovery - Real-Time Updates - Real-Time Reporting - Data Mapping - Relational Display - Visual Analytics - OLAP - Ad hoc Query - Reporting & Statistics ## Top SAP Crystal Reports Alternatives - [Looker](https://www.g2.com/products/looker/reviews) - 4.4/5.0 (1,592 reviews) - [Domo](https://www.g2.com/products/domo/reviews) - 4.3/5.0 (1,065 reviews) - [Spotfire Analytics](https://www.g2.com/products/spotfire-analytics/reviews) - 4.2/5.0 (328 reviews)