# SAP Crystal Reports Reviews
**Vendor:** SAP  
**Category:** [Data Visualization Tools](https://www.g2.com/categories/data-visualization-tools)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 210
## About SAP Crystal Reports
SAP Crystal Reports software is the worldwide de facto standard in desktop reporting. With SAP Crystal Reports, you can create powerful, richly formatted, dynamic reports from virtually any data source – delivered in dozens of formats, in up to 24 languages. A robust production reporting tool, SAP Crystal Reports turns almost any data source into interactive, actionable information that can be accessed offline or online, from applications, portals and mobile devices. SAP Crystal Server enables self-service access to reports, dashboards, and data exploration within a secure infrastructure.



## SAP Crystal Reports Pros & Cons
**What users like:**

- Users value the **clear and interactive data visualizations** offered by SAP Crystal Reports, enhancing reporting capabilities significantly. (2 reviews)
- Users value the **ease of use** of SAP Crystal Reports, enjoying its friendly GUI and interactive report views. (2 reviews)
- Users value the **easy integrations** of SAP Crystal Reports across various databases, enhancing their reporting capabilities. (1 reviews)
- Users value the **endless integrations** of SAP Crystal Reports, enhancing their reporting capabilities with numerous options. (1 reviews)
- Users find the **intuitive design** of SAP Crystal Reports helpful for basic reporting tasks across various databases. (1 reviews)
- Users value the **friendly GUI** of SAP Crystal Reports, enabling clear and interactive report visualizations effortlessly. (1 reviews)
- Visualization (1 reviews)

**What users dislike:**

- Users struggle with **compatibility issues** , facing challenges in deployment and integration across different systems. (1 reviews)
- Users find the **learning curve challenging** , requiring additional training to fully utilize SAP Crystal Reports effectively. (1 reviews)
- Users find SAP Crystal Reports to have a **learning difficulty** , requiring additional training to master its features. (1 reviews)
- Users find the **limited customization** of SAP Crystal Reports restrictive, hindering their ability to modify and enhance reports. (1 reviews)
- Users are frustrated with the **limited options** in SAP Crystal Reports, hindering customization and in-depth analysis capabilities. (1 reviews)
- Users are frustrated by **performance issues** , finding limited interactivity hampers customization and detailed report editing. (1 reviews)
- Users highlight **poor customer support** , with inadequate training and high costs impacting their overall experience with SAP Crystal Reports. (1 reviews)
- Users criticize the **poor visualization** capabilities of SAP Crystal Reports, impacting their ability to effectively analyze data. (1 reviews)
- Pricing Issues (1 reviews)

## SAP Crystal Reports Reviews
  ### 1. Design Docs and  Database Links for Effortless Bulk Report & Admit Card Generation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lovepreet S. | Graphic Designer and Software Tester, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 09, 2026

**What do you like best about SAP Crystal Reports?**

BEST THING IS WE CAN DESIGN THE DOC AND CONNECT IT WITH LIVE DATABASE, I USE IT FOR REPORT CARDS AND CONSOLIDATES,
FROM DESIGNING THE REPORT CARD AND THE ADDING DATABASE CONNECTIONS TO FETCH THE REQUIRED FIELDS IN THE FILE, THIS HELPS A LOT.
I ALSO USE IT TO GENERATE BULK ADMIT CARD, SIMPLY CREATE ONE DESIGN, LINK DATABASE, AUTOMATICALLY IT GETS THE DATA AND ONE BEST THING IS ABOUT THE FILTERS, WE HAVE N NUMBER OF FILTERS LIKE CL,SEC,ADNO ETC (ACC TO DB FIELDS), ON THE OTHER HAND MAKING FORMULAS IN BASIC SYNTAX AND CRYSTAL SYNTAK IS VERY EASY, I WRITE FORMULE IN VISUAL BASICS, NO ALTERNATIVE FOR THIS SOFTWARE, ITS LIKE SINGLE SOFTWARE TO GET MULTIPLE NEEDS DONE.

**What do you dislike about SAP Crystal Reports?**

I USE CRYSTAL REPORTS XI RELEASE 2, I FEEL AUTO SAVE OPTION SHOULD BE THERE, IT MIGHT BE THERE IN NEWER VERSION, I M NOT SURE BUT ITS VERY MUCH REQUIRED. MANY TIMES SOFTWARE MAY HANG DUE TO MULTIPLE REASONS LIKE SYSTEM CONFIGUARATION, DATA SHOULD BE SAVED , AUTO SAVE SHOULD BE THERE

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

SINCE I MAKE REPORT CARDS,CONSOLIDATES & ADMIT CARDS IN THIS SOFTWARE, IT HELPS A LOT TO SAVE TIME, CREATE ONE TIME DESIGN,LINK DB AND THEN PRINT IN BULK.
EVEN IF WE WANT TO ADD ANOTHER DATABASE JUST COPY AND ADD NEW, SUPER EASY AND SAVES TIME. NOT ONLY TIME , THE WORK PREVIOUSLY WHICH WAS REQUIRED 2-3 PEOPLES TO COMPLETE BY MAKING MANUAL RC'S, THIS SOFTWARE MADE IT EASY FOR 1 PERSON ONLY TO USE,THIS HELPS IN SAVING MONEY TOO.
AND FILTERING IS SOO SOO MUCH EASY AND GOOD, YOU CAN FILTER DATA ON ANY OF THE DB FIELD AVAILABLE, THIS HELPS A LOT TO SAVE  TIME, FOR FILTERS(SELECT EXPERT) I GIVE 10/10. VERY HELPFULL, TIME SAVING AND COST SAVING

  ### 2. Powerful Reporting & Integrations, But Needs More Training to Master

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 15, 2026

**What do you like best about SAP Crystal Reports?**

Endless capabilities to reporting with so many options and integrations.

**What do you dislike about SAP Crystal Reports?**

Slightly difficult to learn, more training needed.

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

Reporting functions

  ### 3. SAP Crystal Reports still  makes sense?

**Rating:** 2.5/5.0 stars

**Reviewed by:** Yassiem D. | IT consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 01, 2024

**What do you like best about SAP Crystal Reports?**

It's a powerful report tool with a sometimes counterintuitive design process, follows a ribbon region approach
It can report across a multitude of databases like  MS SQL, MySQL, sqlite, Oracle via JDBC, ODBC, ADO etc.
basic reporting is easy but it quickly gets hard once you try more complex reports
was once widely used as an embedded reporting tool with canned reports.

**What do you dislike about SAP Crystal Reports?**

deployment is hard, you can quickly fall foul of  the compatible version requirements
it's mostly Windows based, very poor support for Linux
the licensing is tolerable for small deployments but quickly becomes  unaffordable showing the SAP influence
support/training costs are ridiculous. thus many users are under-trained to make the best use of crystal reports
integration becomes a headache when you upgrade databases
doesn't easily connect to Oracle DB's

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

basic financial and production reporting is fine with  canned reports.

  ### 4. SAP Crystal make an easy edit into Forms

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brian C. | Information Technology Support Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2023

**What do you like best about SAP Crystal Reports?**

You can manage or edit the form to what the value will appear upon printing

**What do you dislike about SAP Crystal Reports?**

Nothing at all; I'm enjoying using it ,it very usefull

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

It can make my forms editable and customizable

  ### 5. SAP Crystal Reports Viewer

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 28, 2024

**What do you like best about SAP Crystal Reports?**

What I like best is its ability to offer a clear and interactive view of reports without needing the full application.  it's gui is friendly and provides good visualizations.

**What do you dislike about SAP Crystal Reports?**

I dislike the limited interactivity compared to the full software. It's nice foe viewing and perform basic analysis, but it lacks customization and editing features to modify reports.

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

It helps a lot because it allows easy access to detailed reports without requiring the full software. In this direction, its a light solution to view and analyze complex data quickly and accurately for team members who only need to consume, rather than create reports.

  ### 6. Ease of assigning tasks through SAP

**Rating:** 4.5/5.0 stars

**Reviewed by:** Pragya J. | Senior Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** December 15, 2023

**What do you like best about SAP Crystal Reports?**

We use SAP to assign contract review requests received from our business stakeholoders and SAP provides that ease of assining and tracking requests. Through SAP, we can easily access the stage of assigned request and do follow ups with business stakeholders.

**What do you dislike about SAP Crystal Reports?**

When any reqeust is assigned, we get access link on the email. However, you cannot directly click on the link to access the request as you have to initially login before clicking on the link.

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

SAP is helping ourorganization in tracking the assigned tasks, the stage where the assigned tasks is and it also helps us in following up with business stakeholders.

  ### 7. For those that put in the work to learn this tool, not much out there can compare

**Rating:** 4.0/5.0 stars

**Reviewed by:** Melissa O. | HRIS Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** November 10, 2023

**What do you like best about SAP Crystal Reports?**

Very flexible way to creat a presentation layer to your data and rinse and repeat as often as you like. 

In dealing with very complex HR data as well as data from other sources, you can create and store formulas, sorting, grouping, alternate column titles and then simply get new data and get the same formatting applied. 

I have used the tool extensively to combine data for technical analysis as well as parsed data for creating individual PDFs for data presentation with user specific data included. 

Works well for simple data presentation to the very complex way you can manipulate with grouping, SQL queries, etc.

**What do you dislike about SAP Crystal Reports?**

There is a learning curve both to knowing how to use this tool to it's fullest capabilities but I could say that about many of the common tools such as SQL query and even Excel. Fortunately there are many resources to learn this including Linked In Learning or in person courses.

Some of the most useful tools such as creating groups and moving your groups into the group's footers work really well but to go back and know that was what was done later is not very transparent. 

The tool can get behind on some formats it supports - for example once the XLSX format was the preferred format, Crystal took some time before this was available as an export but that was also years ago and they may be better at this currently.

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

Two uses that I use it commonly for are easily combining different data sources with visual joins and then being able to group, create formulas, create page breaks, and easily fresh with new data. 

Creating individual conference itineraries using several data sources. Summarizing data for each person and creating groups with page breaks that allowed me to output a single PDF. Then that PDF could be broken up to individual PDF files that could be distributed to users.

  ### 8. A very good tool to generate reports

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maria R. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 26, 2023

**What do you like best about SAP Crystal Reports?**

This was one of the aps that I used the most of all SAP tools, the interface was very easy to use, you have many options for editing and creating reports, has the ability to join different databases and is very useful because I do not have to use different applications.

**What do you dislike about SAP Crystal Reports?**

Like most SAP applications, you must have a previous training and support to be able to use the application in the best way since there are different tools that at first sight can be a little difficult to use but after having confidence with the app, it is very useful and fast to use.

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

The solution that this software offered me was to have the possibility to create, edit and share different reports and data analysis, I could use different sources of information and organize it in a single application with the advantage that reports could be unified in the same area.

  ### 9. Great Tool For Creating Dynamic Business Reports

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sunaina Y. | Digital Marketer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 16, 2023

**What do you like best about SAP Crystal Reports?**

It is a very helpful and easy-to-use tool to design or create our business reports. It is also helping us to analyze our data so that we can make good stratergy to make the report more good next time.

**What do you dislike about SAP Crystal Reports?**

I'm Using it for my projects. According to me for now, there is nothing to dislike about SAP Crystal. In starting I faced some issues but now I am used to it easily.

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

SAP Crystal mostly helps to create very good business reports with good deisgns. You can create different types of reports in it like Sales Reports, Financial Reports, Preprinted Reports, HR Reports, and Promotional Reports. It is making my work easier.

  ### 10. Fantastic BI Tool for Customizations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ruthvik J. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 27, 2023

**What do you like best about SAP Crystal Reports?**

Our business uses SAP Crystal mainly as a embedded product. The programming language and the customizations are very intuitive. We have used this tool for handlng large data, creating customs reports, sub-totals, and categorize that data into tables and graphs. We found that the data source connectivity was very crucial and it worked really well.

**What do you dislike about SAP Crystal Reports?**

It does take quiet the effort to learn this tool. We ended up facing lot of problems during deployment. The configuration was not easy to setup.

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

We used Crystal Reports to help us embed more robust products for our customers  and give them accurate data and statistics.

  ### 11. Advanced Report creation tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bhupathi R. | Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 20, 2023

**What do you like best about SAP Crystal Reports?**

SAP crystal is the best tool for the report creation and integration for delivery tools to send interactive reports

**What do you dislike about SAP Crystal Reports?**

There is nothing to be disliked about the SAP crystal this is best for small sized businesses

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

This helps to create th graphical reports with easy and simples steps it saves lot of time.

  ### 12. Make Business Reports quick and simple

**Rating:** 4.0/5.0 stars

**Reviewed by:** Vanshika B. | Social media manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 13, 2023

**What do you like best about SAP Crystal Reports?**

The best part about SAP Crystal is how well formatted the output is. There are a number of features that can help with the whole data analysis and report making exercise and the customer support is also prompt. It's easy to integrate the data from other softwares which makes it easy to use even by a beginner.

**What do you dislike about SAP Crystal Reports?**

The user interface is a little difficult to navigate through which can be improved upon

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

It helps save time in data analysis and report making stage by easily generating well formatted and pixelated reports

  ### 13. SAP Crystal: A Comprehensive Reporting and Analysis Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mohan Krishna S. | Technology Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2023

**What do you like best about SAP Crystal Reports?**

SAP Crystal is a robust reporting and analysis tool that offers a plethora of benefits for businesses of all sizes. Some of the key advantages of using SAP Crystal are User-friendly interface, comprehensive reporting capabilities,seamless integration with SAP systems etc.

**What do you dislike about SAP Crystal Reports?**

Crystal cannot be recommended to those that need a tool with advanced data visualisation capabilities and the ones that are right on budget. Prior knowledge on SAP solutions.

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

It can help solve lack of visibility into data, inefficient reporting processes, difficulties in identifying data trends and many more. It can also benefit businesses in sales insights, financial analysis, customer satisfaction etc.

  ### 14. Material management was too good

**Rating:** 5.0/5.0 stars

**Reviewed by:** Imran A. | Project Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 13, 2023

**What do you like best about SAP Crystal Reports?**

Wbs creation for ps module can help me alot for the asset capitalisation financially it's good for our organization

**What do you dislike about SAP Crystal Reports?**

SAP id multi user can't use at same time single id users used at one time

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

Data visualization clear the intention of process will easy

  ### 15. Sap crystal super powers

**Rating:** 4.0/5.0 stars

**Reviewed by:** Prashant s. | Accounts Payable Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2023

**What do you like best about SAP Crystal Reports?**

SAP Crystal Solutions in the Benelux and Nordic markets and help resellers of our product to become more successful and ease of use.

**What do you dislike about SAP Crystal Reports?**

Still need improvement in interface and customer support

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

SAP Crystal Reports allows a report designer to include data from various sources to create a document on his/her desktop computer where the data is formatted into a design of their choosing.

  ### 16. Works great for day to day use .

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brittany D. | Store Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 01, 2024

**What do you like best about SAP Crystal Reports?**

It's easier to submit expenses and have them approved . The formatting could use some work .

**What do you dislike about SAP Crystal Reports?**

The ease of use . It's a must have in any business climate .

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

It helps with presenting our thoughts easier .

  ### 17. SAP Crystal Report is a MUST tool for C Level

**Rating:** 4.5/5.0 stars

**Reviewed by:** ANNA LEAH D. | Project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 20, 2023

**What do you like best about SAP Crystal Reports?**

The data sync realtime upon generation of report on or after updating the report. Easily access the data table and pull sql query from different tables too. 

The flexibility of the crystal report is a must for the owners and C levels, regardless of the requirement on the report generation.

**What do you dislike about SAP Crystal Reports?**

Have not fully tested the version for eclipse yet probably in the next coming days.

Though, the only issue i am seeing is the runtime error from the previous versions.

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

Probably, the drag and drop feature on JSP is more intuitive and will make the job much easier for devs. Additionally, we can easily embed this on our ecommerce platform.

  ### 18. A very good tool to generate reports and customisation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kannan V. | Delivery Lead, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 15, 2023

**What do you like best about SAP Crystal Reports?**

Sap crystal is the good tool easy to integrate and easy to use comprehensive reporting and analysis tool and we can have a great data analysis or a visualization.

**What do you dislike about SAP Crystal Reports?**

I have don't have anything about to dislike Sap cyrstal

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

Sap cyrstal is fully featured reporting tool for the report and it is very useful for corporate employees.

  ### 19. Sap crystal review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Disha A. | client service, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 13, 2023

**What do you like best about SAP Crystal Reports?**

Great for Financial and adhoc reporting
Helps with conplex HR data

**What do you dislike about SAP Crystal Reports?**

Theres a learning curve to actually learn the fuller use of this technology

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

Two uses are easily combining different data sources with visual joins and being able to group, create formulas,and easily fresh with new data

  ### 20. SAP CRYSTAL REPORTS REVIEW

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pathan b. | Assistant Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 09, 2023

**What do you like best about SAP Crystal Reports?**

The besr User friendly reporting tool.helps users analyze the data quickly...lay man also can genarete the reports easily.  It helps visualize and analyze the data.it is easy for implementation.helpful for large organization

**What do you dislike about SAP Crystal Reports?**

It is bit costly and SAP Toll and not helpful or not suitable  for middle size organization

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

Easy to access, easy to implement.helpful for large organization. It helps for multiple departments.

  ### 21. SAP Crystal

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** December 14, 2023

**What do you like best about SAP Crystal Reports?**

One can generate easy to understand reports and works well for multi source data integration. 

The enhancements are easy to make and supports basic charts and tables. Also, formating for document view is easier.

**What do you dislike about SAP Crystal Reports?**

The reports are pretty basic and the choices of color seems very outdated. Not sure if similar tools are available in the market but the charts are very basic.

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

It is used to view and print multiple documents such as gate pass, loading slips and multiple reports.

  ### 22. Great for data analysis/visualization

**Rating:** 5.0/5.0 stars

**Reviewed by:** natefaught F. | SIMVANA, LLC | Business Development, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2023

**What do you like best about SAP Crystal Reports?**

SAP Crystal makes visualizing data easy.  Connecting to data sources is a snap and adding fields couldn't be easier.

**What do you dislike about SAP Crystal Reports?**

VS studio plugins are kind of hard to configure at times.

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

SAP Crystal gives us the ability to provide analysis for internal and external use cases.

  ### 23. Crystal Reports is fully featured reporting tool!

**Rating:** 4.5/5.0 stars

**Reviewed by:** John D. | Senior Data Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 11, 2020

**What do you like best about SAP Crystal Reports?**

Lots of data connections options.  Very powerful.  Allows endless amount of customization for report creation.

**What do you dislike about SAP Crystal Reports?**

Steep learning curve.  Can be slow to report on large datasets.

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

We imbed prewritten Crystal Reports in our software to deliver day to day and analytical reports against our client data.

  ### 24. Easy to Use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Arun C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 12, 2023

**What do you like best about SAP Crystal Reports?**

It is very easy to use and user friendly business intelligence tool

**What do you dislike about SAP Crystal Reports?**

Sometimes, it gets hang when we retrieve the multiple files together

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

It is helpful in generating the business reports and very useful and less consuming tool to get the data.

  ### 25. SAP consultant

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jyotsna P. | Technology Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** December 13, 2023

**What do you like best about SAP Crystal Reports?**

Admin tool to use all kind of data in one place

**What do you dislike about SAP Crystal Reports?**

Nothing as of now. Functionality of the application is wonderful

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

By analysing data ot will give more clarity on administration and other module specifications

  ### 26. Beneficial tool for data management and report making.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 14, 2023

**What do you like best about SAP Crystal Reports?**

Sap crystal is very convenion tool for data management and report analysis.this tool help for better decision making in business.

**What do you dislike about SAP Crystal Reports?**

Some times it tools more time duration of using this tool. For new person it is dificult to use this software. Otherwise it is best tool.

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

This tool beneficial for data visualization, report creation.  Also with the help of this tool save the a lot of time of user.

  ### 27. very easy to understand and use the software for the user.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ghansham S. | Invoice capture, Enterprise (> 1000 emp.)

**Reviewed Date:** December 12, 2023

**What do you like best about SAP Crystal Reports?**

Each and every detailed designed and easy to use specially user interface.

**What do you dislike about SAP Crystal Reports?**

Not that much but improve more to understand any age groups

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

Some bugs not much but it's ok to use

  ### 28. Easily to understand this language

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tomicsek T. | SALES SYSTEMS PROJECT MANAGER•COMMERCIAL SUPPORT, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 14, 2023

**What do you like best about SAP Crystal Reports?**

Easy to understand and play with the figures

**What do you dislike about SAP Crystal Reports?**

Maybe... to improve some automatisation or some proposal, templates...

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

Get some reports that in real life on SAP  basic do not have it.

  ### 29. All of SAP Crystal

**Rating:** 3.0/5.0 stars

**Reviewed by:** Md A. | Software Support Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 16, 2023

**What do you like best about SAP Crystal Reports?**

User access is very smoot and analysis of data

**What do you dislike about SAP Crystal Reports?**

I think it's too simple and boring UI. Rest is all good.

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

Graphs and charts to analyse unorganised data

  ### 30. SAP Crystel for corporate employees

**Rating:** 4.5/5.0 stars

**Reviewed by:** Pranav T. | Data Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** November 15, 2023

**What do you like best about SAP Crystal Reports?**

It helps to analyze data with effective format for robust report.

**What do you dislike about SAP Crystal Reports?**

As per the vast work I didn't find any problem.

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

It helps me to analyze the industry data in well manner to identify threats and opportunity.

  ### 31. Best Reporting Tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2023

**What do you like best about SAP Crystal Reports?**

When I used SAP Crystal I feels like it's very easy to use tools and it will be easily intregrate with other. We can get lots of feature in SAP Crystal. We have also community and customer support.

**What do you dislike about SAP Crystal Reports?**

I dislike about SAP Crystalsometimes system lags very much.

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

I used SAP Crystal for data analysis and create the report for client on-premise software.

  ### 32. Excellent Tool for report generate

**Rating:** 4.5/5.0 stars

**Reviewed by:** ram k. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2023

**What do you like best about SAP Crystal Reports?**

One of the best tools for reporting, You can generate from multiple types of data sources quickly, Generates reports with attractive charts and tables  and is very flexible and easily customizable

**What do you dislike about SAP Crystal Reports?**

You cannot add a structures table object to the page layout, and you can only use lines and boxes

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

We use this platform our creators are able to develop crystal clear reports using multiple format options that range from precise zoom options to color combinations

  ### 33. SAP Crystal Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** NAVEENKUMAR S. | Senior Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 27, 2023

**What do you like best about SAP Crystal Reports?**

SAP Crystal is one of the best tools for developing reports for our business. it's straightforward to design and manipulate reports with many inbuilt tools. Just by dragging and dropping elements, we can create a report and preview our design without running our application.

**What do you dislike about SAP Crystal Reports?**

It's not much complicated to design, but we need some deep understanding to create a report with a subreport. other than this, all are fine. And mapping for data sources is a bit difficult for beginners.

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

We used to create many reports for our customers based on their requirements and business need. It has been integrated with our visual studio. And they provide a lot of options for download formats

  ### 34. Crystal Reports - A reliable tool to create output documents

**Rating:** 3.5/5.0 stars

**Reviewed by:** Nadeem P. | Software Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** February 01, 2023

**What do you like best about SAP Crystal Reports?**

It is an interactive tool to create various types of documents based on the crystal data supplied to it. The best feature is its formula fields creation which helps to incorporate multiple conditions based on requirements and produce a required output.

It is easy to add param and database fields using ttx file.

It helps in the grouping and summation of fields.

It also helps suppress the block.

Headers and details can be easily created with pagination.

**What do you dislike about SAP Crystal Reports?**

Sometimes it is tough to manage data within a small space, and data doesn't come up correctly. Hence, creating documents in pixel-by-pixel measuring is always recommended, which becomes a tedious job.

In the case of Sub reports inclusion, sending data from the main page to sub report page is problematic.

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

I use 'Sap Crystal Reports, Version for Eclipse' to create invoice documents in rpt format, which can be exported to PDFs. We send data from eclipse java code to SAP report.

All types of internal documents specific to business are created from SAP Crystal Reports.

  ### 35. Great Tool For Report Generation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lovish J. | Manager | SAP Analytics, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2023

**What do you like best about SAP Crystal Reports?**

The best part about using SAP Crystal for someone ( our company/client) who heavily uses SAP is the seamless integration between the tools.
 The built-in capabilities make report generation very easy.

**What do you dislike about SAP Crystal Reports?**

We never faced any major issues with the tool. But for a newbie, it takes some time to get used to the tool. 
Once that phase is passed, it is comparatively easier to operate.

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

Coming from SAP background, it definitely saves a lot of time when creating reports. The integration with different sources is hassle-free for us and our clients.

  ### 36. Crystal report efficient to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Srivalli  M. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 03, 2023

**What do you like best about SAP Crystal Reports?**

Ease of using and developing reports with Sap Crystal reports is very good.

**What do you dislike about SAP Crystal Reports?**

While using summarised functions it's little difficult

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

Generating reports connecting to multiple sources of data

  ### 37. Great experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Himanshu N. | Engineer Service Operations , Enterprise (> 1000 emp.)

**Reviewed Date:** October 10, 2023

**What do you like best about SAP Crystal Reports?**

Simple and easy user interface which is easily understood.

**What do you dislike about SAP Crystal Reports?**

Time  taken  or sometime  slows  down while using.

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

Helps in updating and keeping record

  ### 38. Outstanding tool for streamlining data analysis and reporting procedures.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ankit  G. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 01, 2023

**What do you like best about SAP Crystal Reports?**

Its user-friendly interface, which makes it easy for non-technical users as well to create and customize the reports.
SAP Crystal Reports offers advanced reporting capabilities, including ad-hoc reporting and data visualization, which make it easy to identify trends and patterns in data. Also have ability to integrate with other software applications, such as Microsoft Excel and Salesforce.

**What do you dislike about SAP Crystal Reports?**

Slow performance while working with heavy and large volume of data,Also its expensive.

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

Solving a problems related to data analysis and reporting. By providing real time insights into our data, streamlining reporting processes, and enabling us to make data-driven decisions.

  ### 39. Amazing experinece

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 12, 2023

**What do you like best about SAP Crystal Reports?**

User Friendly, easy to use and generate reports

**What do you dislike about SAP Crystal Reports?**

Bit slow and rectification is tough. Also slow sometimes

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

Report genration and data entry

  ### 40. Great Crystal reports

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mohit Kumar Chhibber M. | Innovator, Enterprise (> 1000 emp.)

**Reviewed Date:** May 12, 2023

**What do you like best about SAP Crystal Reports?**

The best thing about SAP Crystal is the speed. As compared to any other softwares to generate reports SAP has a USP in it. It is much faster than its competitors.

**What do you dislike about SAP Crystal Reports?**

There isn't anything that I think I would say I dislike about it. It works good and solves the purpose for the amount that is pre-approved by my finance team.

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

Warehouse and inventory reports. Sales orders and execution reports. Quicker, faster reports without crashing up the entire window systems. It is easy to use as well.

  ### 41. Ideal Data Visualisation tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gyanu A. | Reporting Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2021

**What do you like best about SAP Crystal Reports?**

I have been using it since 1996 and still find it the best reporting tool. I like that it can work with different data sources., is easy to use and has relevant features.

**What do you dislike about SAP Crystal Reports?**

Pricing when upgrading. Some versions the command option makes the application crash but there is nothing out in the knowledge base on how to fix it

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

Helping my clients retrieve data from multiple sources in one report. 
Creating complex sql queries and copying them into the command.
Displaying data visually.  Effective decision making tool.

  ### 42. Best and secure place to store all your data

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lalit Kumar S. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 09, 2023

**What do you like best about SAP Crystal Reports?**

The security is the best part, all your data at one place.

**What do you dislike about SAP Crystal Reports?**

There are a lot of T-codes which you have to remember.

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

It is very secure which is the most important thing and visualising the data in a representable format is very easy through this.
It helps me in Market analysis .

  ### 43. User Experience Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.)

**Reviewed Date:** June 16, 2023

**What do you like best about SAP Crystal Reports?**

It is very useful to  create and design business reports.
Very much helpful in analyzing the repots across any data sources.
Hazzle free dsta sharing and accessing.

**What do you dislike about SAP Crystal Reports?**

It is useful in making the reports but sometimes it might not be giving effective results but after using the latest update this issue has been resolved and advanced functions are accesable.

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

It is very usefull in creating dashboards as well as made it very easy to communicate with the team and to create, analyse, and share the data both to the internal team as well as the stakeholders.

  ### 44. Retail Warehouse

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.)

**Reviewed Date:** February 19, 2019

**What do you like best about SAP Crystal Reports?**

I like the system allows us to compile every piece of information we need to run our managers meeting. 

**What do you dislike about SAP Crystal Reports?**

I dislike the fact the system isn’t very user friendly as it lags very much during our peak seasons. 

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

We use crystal to solve inventory issues and reconcile returns. 

  ### 45. Blanco y Prieto LLC

**Rating:** 5.0/5.0 stars

**Reviewed by:** Diana Díaz B. | Ventas, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 27, 2023

**What do you like best about SAP Crystal Reports?**

Help me design and execute reports to be discussed with my coworkers. Store records of real and potential clients for future reference.

**What do you dislike about SAP Crystal Reports?**

Sometimes navigation becomes difficult when I finish the report or the attached information gets distorted.

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

It benefits me to have greater control over customer data and helps the company achieve an organized management for sales and know the managed metrics.

  ### 46. Make new reports for organisation which help for organisation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ali Z. | Project Manager SAP B1 HANA, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 16, 2023

**What do you like best about SAP Crystal Reports?**

This version is amazing its more helpful to create new reports in sap and make new graph which user understand easily its also help for mobile applications its best

**What do you dislike about SAP Crystal Reports?**

Nothing is wrong its fast as compere to perivious one

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

Its is very helpful for organisation and upper management

  ### 47. Technical giant

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 29, 2023

**What do you like best about SAP Crystal Reports?**

Sap crystal reports software makes the data into very interactive and actionable information that is useful to online and offline projects in our daily usage of works

**What do you dislike about SAP Crystal Reports?**

Some times I will not get the desired results as per the requirement but always it will give the appropriate results regarding the data and all information correctly

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

It's very useful in getting the projects desirable and make the best use of it in creating the data gathering and using it as per the requirements once we use it

  ### 48. Crystal Report G2

**Rating:** 4.0/5.0 stars

**Reviewed by:** Vineet Kumar S. | SAP ABAP Technical Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** February 16, 2023

**What do you like best about SAP Crystal Reports?**

Assigning database, we can print reports or forms in crystal reports through various data sources like ODBC and OLEDB. It is integrated with technologies other than SAP, like Microsoft technology, Java-based development

**What do you dislike about SAP Crystal Reports?**

It needs a skill of CR development which incurs a cost, weak data security, and higher cost for license and product of reports. When we need to show report for different user group it is required to change security settings

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

Coupon Scan reports are developed for the MSD module of SAP, RNI Certificate for the publishing magazine, Displyed Customer balances, Reporting purposes , printed labels

  ### 49. Robust and Easy to Use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 11, 2023

**What do you like best about SAP Crystal Reports?**

The interface is intuitive and easy to navigate

**What do you dislike about SAP Crystal Reports?**

There are few downsides to crystal reporting. My biggest issues seem to be once I plug my reports into my ERP.

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

SAP Crystal is a robust reporting tool that allows for great visualization and dissemination of complex data.

  ### 50. Best tools for business intelligence reportings

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Electronics | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 04, 2023

**What do you like best about SAP Crystal Reports?**

Best feature is that it helps analyze data by creating richly formatted picles and multi page reports via data source alot of formats available

**What do you dislike about SAP Crystal Reports?**

There is still limatations of some format but it keeps on improving so i guess those will be available soon too

**What problems is SAP Crystal Reports solving and how is that benefiting you?**

It was very tough to create business analysis reports and this makes life easy


## SAP Crystal Reports Discussions
  - [Why complex reports takes a bit more time to develop?](https://www.g2.com/discussions/why-complex-reports-takes-a-bit-more-time-to-develop) - 1 comment, 1 upvote
  - [What is SAP Crystal Reports?](https://www.g2.com/discussions/what-is-sap-crystal-reports) - 2 comments, 1 upvote
  - [What is SAP Crystal used for?](https://www.g2.com/discussions/what-is-sap-crystal-used-for) - 1 comment

- [View SAP Crystal Reports pricing details and edition comparison](https://www.g2.com/products/sap-crystal-reports/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+08%3A41%3A18+-0500&secure%5Bsession_id%5D=7ff02f85-097d-41d0-8ddf-442240cd6d54&secure%5Btoken%5D=2ce2e820ddf200ff7415766f2957f6184bd8266ea8b199faa419e28a5bf9753d&format=llm_user)
## SAP Crystal Reports Integrations
  - [Microsoft SQL Server](https://www.g2.com/products/microsoft-sql-server/reviews)

## SAP Crystal Reports Features
**Reports**
- Reports Interface
- Steps to Answer
- Graphs and Charts
- Score Cards
- Dashboards

**Reports**
- Reports Interface
- Share Reports
- Steps to Answer

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Visualization**
- Graphs and Charts
- Score Cards
- Dashboards
- Formats

**Data Updates**
- Historical Snapshots
- Real-Time Updating

**Collaboration**
- Sharing
- Co-Editing
- Devices

**Self Service **
- Calculated Fields
- Data Column Filtering
- Data Discovery
- Search
- Collaboration / Workflow

**Advanced Analytics**
- Data Visualization
- Big Data Services

**Building Reports**
- Data Transformation
- Data Modeling
- WYSIWYG Report Design
- Integration APIs

**Platform**
- Mobile User Support
- Customization 
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Performance and Reliability
- Breadth of Partner Applications

**Data Updates**
- Historical Snapshots
- Real-Time Updating
- Email Reports

## Top SAP Crystal Reports Alternatives
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