SAP Crystal Reports Pricing Overview

Free Trial

SAP Crystal Reports Pricing Key Insights

Last updated on Apr 09, 2026

SAP Crystal Reports offers 5 pricing editions, starting from $0 to $8,744 . SAP Crystal Reports pricing tiers are designed to support different usage levels and team sizes. SAP Crystal Reports also offers a free trial. Compare the SAP Crystal Reports pricing table below to figure out the best fit for your needs. Some plans may require you to contact SAP for custom pricing.

SAP Crystal Reports 2020 - full product — $495 / user

SAP Crystal Reports 2020 - upgrade — $295 / user

SAP Crystal Server 2020 Named User License — $869 / 1 user

SAP Crystal Server 2020 Concurrent Access License — $8,744 / 5 seat

SAP Crystal Reports Viewer 2020 — $0 / User

Rated 4.2 / 5

*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

SAP Crystal Reports 2020 - full product

$495

user

Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages

SAP Crystal Reports 2020 - upgrade

$295

user

If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2020 - Upgrade at a discounted, upgrade price

SAP Crystal Server 2020 Named User License

$869

1 user

includes 1 named user license of: SAP Crystal Server 2020 and SAP Crystal Reports 2020.

SAP Crystal Server 2020 Concurrent Access License

$8,744

5 seat

As an add-on to SAP Crystal Server 2020 1 NUL, SAP Crystal Server 2020 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.

SAP Crystal Reports Viewer 2020

Free

User

Allows you to view static data within a SAP Crystal Reports file.

SAP Crystal Reports Pricing FAQs

Generated using AI

SAP Crystal's pricing structure suits a range of users depending on their reporting role. G2 reviewers from small businesses frequently use the $495 full license for custom report creation tied to accounting, manufacturing, and IT systems. Mid-market organizations in industries like utilities, financial services, and logistics benefit from the flexibility of multi-source reporting at this tier. Enterprise users in oil and energy, banking, and information technology gravitate toward SAP Crystal Server tiers for scheduled distribution and web-based delivery. The free viewer suits team members who only consume reports. Organizations already using SAP ecosystems get the most seamless value across all tiers.

SAP Crystal offers a free SAP Crystal Reports Viewer 2020 that allows users to open .rpt files, drill down, sort, filter, and export to formats like PDF and Excel, but only with saved static data and no live database connection or report editing. SAP Crystal's paid tiers, starting at $295 for an upgrade license and $495 for the full product, unlock report creation, live data connectivity across multiple sources, and dynamic formatting. G2 reviewers highlight the free viewer as a cost-effective solution for report consumers, while creators and administrators require the paid SAP Crystal Reports or Crystal Server tiers for full functionality.

SAP Crystal's value perception is mixed among G2 reviewers. Many users with high ratings praise its powerful multi-source data connectivity, pixel-perfect formatting, and deep customization for complex reporting needs. However, pricing concerns surface repeatedly, particularly around licensing costs that escalate with add-ons and server deployments. G2 reviewers in small businesses and mid-market segments note the $495 full license is reasonable for dedicated report designers, but the $8,744 concurrent access tier feels steep. One reviewer explicitly called licensing "unaffordable" at scale, while another noted support and training costs compound the investment. Overall, SAP Crystal delivers strong value for organizations with complex reporting demands but may strain tighter budgets.

Top-Rated Alternatives

View All Alternatives

SAP Crystal Reports Alternatives Pricing

The following is a quick overview of editions offered by other Data Visualization Tools

Domo Free	Free Trial	Try out the Domo platform for 30 days. No credit card required. Full Platform Unlimited users Onboarding support Self-service education One training session
Spotfire Analytics Spotfire Free Trial	Free Trial	Try Spotfire for yourself and visualize your data unlike ever before. Spotfire is the most complete visual data science solution in the market. Take advantage of this data visualization free trial offer today, and see how easy it is to discover new insights from your data. https://buy.spotfire.com/try/
Zoho Analytics Free	$0.00Per Month	0.1 million rows, 2 users. 5 Workspaces Unlimited reports and dashboards 3 scheduled imports 3 query tables Ready made connectors for files, feeds, cloud apps

Various alternatives pricing & plans

Free Trial

Pricing information for the above various SAP Crystal Reports alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

SAP Crystal Pricing Reviews

(1)

Lovepreet S.

Graphic Designer and Software Tester

Computer Software

Small-Business (50 or fewer emp.)

4/9/2026

"Design Docs and Database Links for Effortless Bulk Report & Admit Card Generation"

5/5

What do you like best about SAP Crystal Reports?

BEST THING IS WE CAN DESIGN THE DOC AND CONNECT IT WITH LIVE DATABASE, I USE IT FOR REPORT CARDS AND CONSOLIDATES,

FROM DESIGNING THE REPORT CARD AND THE ADDING DATABASE CONNECTIONS TO FETCH THE REQUIRED FIELDS IN THE FILE, THIS HELPS A LOT.

I ALSO USE IT TO GENERATE BULK ADMIT CARD, SIMPLY CREATE ONE DESIGN, LINK DATABASE, AUTOMATICALLY IT GETS THE DATA AND ONE BEST THING IS ABOUT THE FILTERS, WE HAVE N NUMBER OF FILTERS LIKE CL,SEC,ADNO ETC (ACC TO DB FIELDS), ON THE OTHER HAND MAKING FORMULAS IN BASIC SYNTAX AND CRYSTAL SYNTAK IS VERY EASY, I WRITE FORMULE IN VISUAL BASICS, NO ALTERNATIVE FOR THIS SOFTWARE, ITS LIKE SINGLE SOFTWARE TO GET MULTIPLE NEEDS DONE. Review collected by and hosted on G2.com.

What do you dislike about SAP Crystal Reports?

I USE CRYSTAL REPORTS XI RELEASE 2, I FEEL AUTO SAVE OPTION SHOULD BE THERE, IT MIGHT BE THERE IN NEWER VERSION, I M NOT SURE BUT ITS VERY MUCH REQUIRED. MANY TIMES SOFTWARE MAY HANG DUE TO MULTIPLE REASONS LIKE SYSTEM CONFIGUARATION, DATA SHOULD BE SAVED , AUTO SAVE SHOULD BE THERE Review collected by and hosted on G2.com.

What problems is SAP Crystal Reports solving and how is that benefiting you?

SINCE I MAKE REPORT CARDS,CONSOLIDATES & ADMIT CARDS IN THIS SOFTWARE, IT HELPS A LOT TO SAVE TIME, CREATE ONE TIME DESIGN,LINK DB AND THEN PRINT IN BULK.

EVEN IF WE WANT TO ADD ANOTHER DATABASE JUST COPY AND ADD NEW, SUPER EASY AND SAVES TIME. NOT ONLY TIME , THE WORK PREVIOUSLY WHICH WAS REQUIRED 2-3 PEOPLES TO COMPLETE BY MAKING MANUAL RC'S, THIS SOFTWARE MADE IT EASY FOR 1 PERSON ONLY TO USE,THIS HELPS IN SAVING MONEY TOO.

AND FILTERING IS SOO SOO MUCH EASY AND GOOD, YOU CAN FILTER DATA ON ANY OF THE DB FIELD AVAILABLE, THIS HELPS A LOT TO SAVE TIME, FOR FILTERS(SELECT EXPERT) I GIVE 10/10. VERY HELPFULL, TIME SAVING AND COST SAVING Review collected by and hosted on G2.com.