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# SAP Crystal Reports Pricing Overview

[Editedit](https://my.g2.com/sap-crystal-reports/pricings)

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## SAP Crystal Reports Pricing Key Insights

Last updated on Apr 09, 2026

* * *

SAP Crystal Reports offers **5 pricing editions** , starting from **$0** to **$8,744**. SAP Crystal Reports pricing tiers are designed to support different usage levels and team sizes. SAP Crystal Reports also offers a **free trial**. Compare the SAP Crystal Reports pricing table below to figure out the best fit for your needs. Some plans may require you to contact **SAP** for **custom pricing**.

* * *

SAP Crystal Reports 2020 - full product — $495 / user

SAP Crystal Reports 2020 - upgrade — $295 / user

SAP Crystal Server 2020 Named User License — $869 / 1 user

SAP Crystal Server 2020 Concurrent Access License — $8,744 / 5 seat

SAP Crystal Reports Viewer 2020 — $0 / User

Rated 4.2 / 5

\*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

SAP Crystal Reports 2020 - full product

$495

user

Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages

- Create highly formatted, pixel-perfect reports quickly using an intuitive design interface and efficient workflows
- Deliver personalized reports to your business users’ preferred destination in their preferred language and format
- Combine and connect directly to a variety of data sources across the organization

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SAP Crystal Reports 2020 - upgrade

$295

user

If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2020 - Upgrade at a discounted, upgrade price

- No need to redesign already functional legacy reports created with Crystal Reports 9 and higher.
- Short learning curve as you continue to use a familiar design interface and take advantage of newer technology and features.
- Keep using your old version to support legacy applications, though Crystal Reports 2011, 2013 and 2016 cannot support side-by-side installation.

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SAP Crystal Server 2020 Named User License

$869

1 user

includes 1 named user license of: SAP Crystal Server 2020 and SAP Crystal Reports 2020.

- Securely deliver interactive information to mobile devices.
- Schedule reports for wide distribution (email, FTP, file server) or available via web-based portal.
- Simplify administrative tasks for your IT team.
- Unlimited tech support with mandatory Standard or Enterprise maintenance 

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SAP Crystal Server 2020 Concurrent Access License

$8,744

5 seat

As an add-on to SAP Crystal Server 2020 1 NUL, SAP Crystal Server 2020 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.

- Automate the publishing and delivery of personalized reports to unlimited unique recipients
- Unlimited user accounts, maximum of five at a time 
- Run multiple, separate and individualized reports and stitch them into one PDF for automated distribution.
- Unlimited tech support with mandatory Standard or Enterprise maintenance 

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SAP Crystal Reports Viewer 2020

Free

User

Allows you to view static data within a SAP Crystal Reports file.

- Open Crystal Reports .rpt files with data saved
- Fully-interactive report viewing: drill-down, sort, filter, search, highlight (no data connection; no refresh)
- Print and export to many file formats such as PDF, Excel, Word, .txt, .csv and many more

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$495 USD. Upgrade for $295 USD

Pricing information for SAP Crystal Reports is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase SAP Crystal Reports must be conducted with the seller.
Pricing information was last updated on October 09, 2024

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## SAP Crystal Reports Pricing FAQs

Generated using AI

### Is SAP Crystal Reports free, or does it offer a free trial?

SAP Crystal Reports does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details.

### Who is SAP Crystal Reports pricing best suited for?

SAP Crystal's pricing structure suits a range of users depending on their reporting role. G2 reviewers from small businesses frequently use the $495 full license for custom report creation tied to accounting, manufacturing, and IT systems. Mid-market organizations in industries like utilities, financial services, and logistics benefit from the flexibility of multi-source reporting at this tier. Enterprise users in oil and energy, banking, and information technology gravitate toward SAP Crystal Server tiers for scheduled distribution and web-based delivery. The free viewer suits team members who only consume reports. Organizations already using SAP ecosystems get the most seamless value across all tiers.

### What are the key differences between the free and paid versions of SAP Crystal Reports?

SAP Crystal offers a free SAP Crystal Reports Viewer 2020 that allows users to open .rpt files, drill down, sort, filter, and export to formats like PDF and Excel, but only with saved static data and no live database connection or report editing. SAP Crystal's paid tiers, starting at $295 for an upgrade license and $495 for the full product, unlock report creation, live data connectivity across multiple sources, and dynamic formatting. G2 reviewers highlight the free viewer as a cost-effective solution for report consumers, while creators and administrators require the paid SAP Crystal Reports or Crystal Server tiers for full functionality.

### Is SAP Crystal Reports considered good value for its pricing?

SAP Crystal's value perception is mixed among G2 reviewers. Many users with high ratings praise its powerful multi-source data connectivity, pixel-perfect formatting, and deep customization for complex reporting needs. However, pricing concerns surface repeatedly, particularly around licensing costs that escalate with add-ons and server deployments. G2 reviewers in small businesses and mid-market segments note the $495 full license is reasonable for dedicated report designers, but the $8,744 concurrent access tier feels steep. One reviewer explicitly called licensing "unaffordable" at scale, while another noted support and training costs compound the investment. Overall, SAP Crystal delivers strong value for organizations with complex reporting demands but may strain tighter budgets.

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## SAP Crystal Reports Alternatives Pricing

The following is a quick overview of editions offered by other [Data Visualization Tools](https://www.g2.com/categories/data-visualization-tools)

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##### Free

 | Free Trial | 
Try out the Domo platform for 30 days. No credit card required.

- Full Platform
- Unlimited users
- Onboarding support
- Self-service education
- One training session

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##### Spotfire Free Trial

 | Free Trial | 
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- https://buy.spotfire.com/try/

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##### Free

 | $0.00Per Month | 
0.1 million rows, 2 users.

- 5 Workspaces
- Unlimited reports and dashboards
- 3 scheduled imports
- 3 query tables
- Ready made connectors for files, feeds, cloud apps

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Various alternatives pricing & plans

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Pricing information for the above various SAP Crystal Reports alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

## SAP Crystal Pricing Reviews
(1)

 ![Lovepreet S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lovepreet S.")
LS

Lovepreet S.

Graphic Designer and Software Tester

Computer Software

Small-Business (50 or fewer emp.)

4/9/2026

More Options
- 

"Design Docs and Database Links for Effortless Bulk Report & Admit Card Generation"

5/5

What do you like best about SAP Crystal Reports?

BEST THING IS WE CAN DESIGN THE DOC AND CONNECT IT WITH LIVE DATABASE, I USE IT FOR REPORT CARDS AND CONSOLIDATES,

FROM DESIGNING THE REPORT CARD AND THE ADDING DATABASE CONNECTIONS TO FETCH THE REQUIRED FIELDS IN THE FILE, THIS HELPS A LOT.

I ALSO USE IT TO GENERATE BULK ADMIT CARD, SIMPLY CREATE ONE DESIGN, LINK DATABASE, AUTOMATICALLY IT GETS THE DATA AND ONE BEST THING IS ABOUT THE FILTERS, WE HAVE N NUMBER OF FILTERS LIKE CL,SEC,ADNO ETC (ACC TO DB FIELDS), ON THE OTHER HAND MAKING FORMULAS IN BASIC SYNTAX AND CRYSTAL SYNTAK IS VERY EASY, I WRITE FORMULE IN VISUAL BASICS, NO ALTERNATIVE FOR THIS SOFTWARE, ITS LIKE SINGLE SOFTWARE TO GET MULTIPLE NEEDS DONE. Review collected by and hosted on G2.com.

What do you dislike about SAP Crystal Reports?

I USE CRYSTAL REPORTS XI RELEASE 2, I FEEL AUTO SAVE OPTION SHOULD BE THERE, IT MIGHT BE THERE IN NEWER VERSION, I M NOT SURE BUT ITS VERY MUCH REQUIRED. MANY TIMES SOFTWARE MAY HANG DUE TO MULTIPLE REASONS LIKE SYSTEM CONFIGUARATION, DATA SHOULD BE SAVED , AUTO SAVE SHOULD BE THERE Review collected by and hosted on G2.com.

What problems is SAP Crystal Reports solving and how is that benefiting you?

SINCE I MAKE REPORT CARDS,CONSOLIDATES & ADMIT CARDS IN THIS SOFTWARE, IT HELPS A LOT TO SAVE TIME, CREATE ONE TIME DESIGN,LINK DB AND THEN PRINT IN BULK.

EVEN IF WE WANT TO ADD ANOTHER DATABASE JUST COPY AND ADD NEW, SUPER EASY AND SAVES TIME. NOT ONLY TIME , THE WORK PREVIOUSLY WHICH WAS REQUIRED 2-3 PEOPLES TO COMPLETE BY MAKING MANUAL RC'S, THIS SOFTWARE MADE IT EASY FOR 1 PERSON ONLY TO USE,THIS HELPS IN SAVING MONEY TOO.

AND FILTERING IS SOO SOO MUCH EASY AND GOOD, YOU CAN FILTER DATA ON ANY OF THE DB FIELD AVAILABLE, THIS HELPS A LOT TO SAVE TIME, FOR FILTERS(SELECT EXPERT) I GIVE 10/10. VERY HELPFULL, TIME SAVING AND COST SAVING Review collected by and hosted on G2.com.

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Rating Updated (4/11/2026)
Current UserValidated ReviewerIncentivizedSource: Organic

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