--- title: SAP Crystal Reports Reviews meta_title: 'SAP Crystal Reports Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 210 reviews by the users' company size, role or industry to find out how SAP Crystal Reports works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 210 scale: '5' date_modified: '2026-08-07' parent_category: name: Business Intelligence url: https://www.g2.com/categories/business-intelligence --- # SAP Crystal Reports Reviews **Vendor:** SAP **Category:** [Data Visualization Tools](https://www.g2.com/categories/data-visualization-tools) **Average Rating:** 4.2/5.0 **Total Reviews:** 210 ## About SAP Crystal Reports SAP Crystal Reports software is the worldwide de facto standard in desktop reporting. With SAP Crystal Reports, you can create powerful, richly formatted, dynamic reports from virtually any data source – delivered in dozens of formats, in up to 24 languages. A robust production reporting tool, SAP Crystal Reports turns almost any data source into interactive, actionable information that can be accessed offline or online, from applications, portals and mobile devices. SAP Crystal Server enables self-service access to reports, dashboards, and data exploration within a secure infrastructure. ## SAP Crystal Reports Pros & Cons **What users like:** - Users value the **endless data visualization capabilities** of SAP Crystal Reports, appreciating its vast options and integrations. (1 reviews) - Users find SAP Crystal Reports to have **ease of use** for basic reporting, despite challenges with complex report creation. (1 reviews) - Users value the **easy integrations** of SAP Crystal Reports across multiple databases, enhancing their reporting capabilities. (1 reviews) - Users appreciate the **endless capabilities** of SAP Crystal Reports, enjoying numerous options and integrations for reporting. (1 reviews) - Users enjoy the **intuitive reporting process** of SAP Crystal Reports, appreciating its versatility across multiple databases. (1 reviews) - Users value the **friendly GUI** of SAP Crystal Reports, enabling clear and interactive report visualizations effortlessly. (1 reviews) - Visualization (1 reviews) **What users dislike:** - Users face **compatibility issues** with SAP Crystal Reports, especially regarding version requirements and limited OS support. (1 reviews) - Users find the **learning curve steep** , requiring additional training to effectively use SAP Crystal Reports. (1 reviews) - Users find SAP Crystal Reports to have a **learning difficulty** that necessitates additional training for proficiency. (1 reviews) - Users find the **limited customization** in SAP Crystal Reports restricts their ability to modify and enhance reports effectively. (1 reviews) - Users find the **limited options** in SAP Crystal Reports restrict customization, affecting report modification and interactivity. (1 reviews) - Users are frustrated by **performance issues** , finding limited interactivity hampers customization and detailed report editing. (1 reviews) - Users highlight **poor customer support** , with inadequate training and high costs impacting their overall experience with SAP Crystal Reports. (1 reviews) - Users criticize the **poor visualization** capabilities of SAP Crystal Reports, impacting their ability to effectively analyze data. (1 reviews) - Pricing Issues (1 reviews) ## SAP Crystal Reports Reviews ### 1. Very Good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2016 **What do you like best about SAP Crystal Reports?** Ability to create reports fast and easily **What do you dislike about SAP Crystal Reports?** Product is limited to two passes, it would be better to if you would add a third pass **What problems is SAP Crystal Reports solving and how is that benefiting you?** Costing ### 2. Great Data Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2016 **What do you like best about SAP Crystal Reports?** Ability to do precise formatting of user reports. **What do you dislike about SAP Crystal Reports?** Pricing is somewhat high. Would prefer a concurrent licensing model. **Recommendations to others considering SAP Crystal Reports:** Let it work for you. **What problems is SAP Crystal Reports solving and how is that benefiting you?** Management Reporting Needs - very specific content and formatting. ### 3. Crystal Reports for Payroll Reporting **Rating:** 4.0/5.0 stars **Reviewed by:** Gavan P. | CFO & Manager Corporate Services, Construction, Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2016 **What do you like best about SAP Crystal Reports?** Simplifys Payroll Reporting from NGA Web Extractor **What do you dislike about SAP Crystal Reports?** Setup of Databases can be a little painful **Recommendations to others considering SAP Crystal Reports:** Get implementation support **What problems is SAP Crystal Reports solving and how is that benefiting you?** Streamline TImesheets and Weekly Payroll Processing ### 4. Great, go very well and very friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Machinery | Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2016 **What do you like best about SAP Crystal Reports?** The ease of learning. A very simple system that is learned very quickly. Perfect for conducting in-depth analysis on ERPs or other systems. **What do you dislike about SAP Crystal Reports?** unable to make a request directly in SQL, and cannot transform my conditions or group into SQL **What problems is SAP Crystal Reports solving and how is that benefiting you?** data analysis ### 5. Crystal is the best thing ever crossed my way **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2016 **What do you like best about SAP Crystal Reports?** What I like the best id the flexibility that Crystal gives us. **What do you dislike about SAP Crystal Reports?** What I dislike the most is the performance. **What problems is SAP Crystal Reports solving and how is that benefiting you?** Tabular reports exporting and URL reporting ### 6. In my office, Crystal Reports is essential for financial reporting. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2016 **What do you like best about SAP Crystal Reports?** It provides so much more information than the point of sale program we use. **What do you dislike about SAP Crystal Reports?** I have just recently upgraded to 2013. It's nice, but things have changed. It's like I am looking at it for the first time. Not bad, just need to get used to it. **What problems is SAP Crystal Reports solving and how is that benefiting you?** Our POS software will only provide so much information. Crystal Reports gives me so much more and I am able to edit the information how I need it. ### 7. Business User for MRP Reporting **Rating:** 3.0/5.0 stars **Reviewed by:** Geoffrey L. | Reliability Engineer, Railroad Manufacture, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2016 **What do you like best about SAP Crystal Reports?** Our copy is an older version, but it is fairly powerful and has a lot of uses, even if it's not the most up to date version. **What do you dislike about SAP Crystal Reports?** Utilizing the dashboard feature would require updating to the most recent version, effectively doubling the cost. **What problems is SAP Crystal Reports solving and how is that benefiting you?** Easy reporting of MRP conditions and issues. Build the report and just run it when you need it. ### 8. It was a good experience for me to use sap and know that i can have a carreer in that domain **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2016 **What do you like best about SAP Crystal Reports?** reports was great and my company was very satisfy of the content **What do you dislike about SAP Crystal Reports?** nothing acctualy it was a good experience with sap **Recommendations to others considering SAP Crystal Reports:** u won't regret **What problems is SAP Crystal Reports solving and how is that benefiting you?** making reports based on company information ### 9. Over all Crystal is very good for formatted reports **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 01, 2016 **What do you like best about SAP Crystal Reports?** Picture perfect formatting Ability to reuse the stored procedures as a data source Tree like structure for formatting **What do you dislike about SAP Crystal Reports?** Lack of Adhoc analysis and iablity to create a semantic layer **Recommendations to others considering SAP Crystal Reports:** Consider this for your operational reporting. **What problems is SAP Crystal Reports solving and how is that benefiting you?** Long summary of day to transactions ### 10. I like it to track my tests, however have had some technical difficulties with the software updates. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** January 20, 2016 **What do you like best about SAP Crystal Reports?** It tracks all my testing information and keeps me organized. **What do you dislike about SAP Crystal Reports?** The print option and updates sometimes are not compatible with my enterprise IT. **What problems is SAP Crystal Reports solving and how is that benefiting you?** I submit work orders and tests through this and it keeps me organized. ## SAP Crystal Reports Discussions - [Why complex reports takes a bit more time to develop?](https://www.g2.com/discussions/why-complex-reports-takes-a-bit-more-time-to-develop) - 1 comment, 1 upvote - [What is SAP Crystal Reports?](https://www.g2.com/discussions/what-is-sap-crystal-reports) - 2 comments, 1 upvote - [What is SAP Crystal used for?](https://www.g2.com/discussions/what-is-sap-crystal-used-for) - 1 comment - [View SAP Crystal Reports pricing details and edition comparison](https://www.g2.com/products/sap-crystal-reports/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+11%3A28%3A39+-0500&secure%5Bsession_id%5D=d85c6d79-6e06-44f6-9ff6-7787c2458a9a&secure%5Btoken%5D=5da3820c45d8844f0da39ed22836dbff96f54328d97d5b6e83a7109d6b8119ab&format=llm_user) ## SAP Crystal Reports Integrations - [Microsoft SQL Server](https://www.g2.com/products/microsoft-sql-server/reviews) ## SAP Crystal Reports Features **Reports** - Reports Interface - Steps to Answer - Graphs and Charts - Score Cards - Dashboards - Customizable Reports - Marketing Reports - Sales Reports - Activity Dashboard - Interactive Reports - Customizable Reports - Customizable Reports **Reports** - Reports Interface - Share Reports - Steps to Answer **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Visualization** - Graphs and Charts - Score Cards - Dashboards - Formats - Mobile Dashboards - Public Dashboards - Private Dashboards **Data Updates** - Historical Snapshots - Real-Time Updating **Collaboration** - Sharing - Co-Editing - Devices **Self Service ** - Calculated Fields - Data Column Filtering - Data Discovery - Search - Collaboration / Workflow - Natural Language Search - Visual Discovery - Data Blending - Data Blending **Advanced Analytics** - Data Visualization - Big Data Services - Real-Time Analytics - Reporting/Analytics - Real-Time Analytics - Reporting/Analytics - Visual Analytics **Building Reports** - Data Transformation - Data Modeling - WYSIWYG Report Design - Integration APIs - Real-Time Data - Real-Time Data - Third-Party Integrations **Platform** - Mobile User Support - Customization - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Breadth of Partner Applications - Mobile Access - Metadata Management **Data Updates** - Historical Snapshots - Real-Time Updating - Scheduled/Automated Reports - Customizable Reports - Predictive Analytics - Data Management **Additional Functionality** - Customizable Branding - Natural Language Processing - Data Extraction - AI Copilot - Ad hoc Reporting - Real-Time Reporting - Publishing/Sharing - Collaboration Tools - Strategic Planning - Self Service Data Preparation - Trend Analysis - Text Analysis - Real-Time Monitoring - Data Synchronization - Widgets - Benchmarking - Performance Metrics - Data Mapping - Generative AI - Trend/Problem Indicators - Customizable Templates - Access Controls/Permissions - Data Import/Export - Profitability Analysis - OLAP - Alerts/Notifications - Search/Filter - Drag & Drop - Data Connectors - Multiple Data Sources - Key Performance Indicators - Dashboard Creation - Role-Based Permissions - Data Mining - Forecasting - Ad hoc Query **Additional Functionality** - KPI Monitoring - Secure Data Storage - Multiple Data Sources - Data Visualization - Single Sign On - Natural Language Search - Search/Filter - Alerts/Notifications - AI Copilot - Real-Time Notifications - Collaboration Tools - Widgets - Performance Metrics - Ad hoc Reporting - Activity Tracking - Reporting/Analytics - Customizable Branding - Data Aggregation - Dashboard Creation - Data Connectors - Customizable Templates - Data Synchronization - API - Forecasting - Interactive Elements - Single Page View - Data Import/Export - Drag & Drop - Access Controls/Permissions - Trend Analysis - Workflow Management - Third-Party Integrations - Functions/Calculations - Historical Reporting - Data Capture and Transfer - Visual Discovery - Real-Time Updates - Real-Time Reporting - Data Mapping - Relational Display - Visual Analytics - OLAP - Ad hoc Query - Reporting & Statistics ## Top SAP Crystal Reports Alternatives - [Looker](https://www.g2.com/products/looker/reviews) - 4.4/5.0 (1,592 reviews) - [Domo](https://www.g2.com/products/domo/reviews) - 4.3/5.0 (1,043 reviews) - [Spotfire Analytics](https://www.g2.com/products/spotfire-analytics/reviews) - 4.2/5.0 (328 reviews)