--- title: SAP Crystal Reports Reviews meta\_title: 'SAP Crystal Reports Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 210 reviews by the users' company size, role or industry to find out how SAP Crystal Reports works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 210 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Business Intelligence url: https://www.g2.com/categories/business-intelligence --- # SAP Crystal Reports Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by SAP Crystal Reports but has limited features. Are you part of the SAP Crystal Reports team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! SAP Crystal Reports software is the worldwide de facto standard in desktop reporting. With SAP Crystal Reports, you can create powerful, richly formatted, dynamic reports from virtually any data source – delivered in dozens of formats, in up to 24 languages. A robust production reporting tool, SAP Crystal Reports turns almost any data source into interactive, actionable information that can be accessed offline or online, from applications, portals and mobile devices. SAP Crystal Server enables self-service access to reports, dashboards, and data exploration within a secure infrastructure. * * * Seller [SAP](https://www.g2.com/sellers/sap) Discussions [SAP Crystal Reports Community](https://www.g2.com/products/sap-crystal-reports/discuss) Languages Supported Arabic, Czech, Danish, German, English, French, Hebrew, Hungarian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Chinese (Simplified) Solution Type Best-of-Breed Overview by Dominik Hertzog Show More ## Pricing Pricing provided by SAP Crystal. ### SAP Crystal Reports 2020 - full product $495 user ### SAP Crystal Reports 2020 - upgrade $295 user [ View More Pricing Information ](https://www.g2.com/products/sap-crystal-reports/pricing) ## Top-Rated Alternatives [ ![Looker](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Looker") Looker 4.4/5(1,656) ](https://www.g2.com/products/looker/reviews) [ ![Domo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Domo") Domo 4.3/5(1,074) ](https://www.g2.com/products/domo/reviews) [ ![Spotfire Analytics](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Spotfire Analytics") Spotfire Analytics 4.2/5(362) ](https://www.g2.com/products/spotfire-analytics/reviews) [ View All Alternatives ](https://www.g2.com/products/sap-crystal-reports/competitors/alternatives) ## User Insights Average based on 210 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## SAP Crystal Reports Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft SQL Server ](https://www.g2.com/products/microsoft-sql-server/reviews) Show More DB Danielle B. Small-Business (50 or fewer emp.) 6/14/2018 "Crystal Reporting in metrology" 4/5 What do you like best about SAP Crystal Reports? This is a very customizable reporting software. Can create any report tied to almost any database Review collected by and hosted on G2.com. What do you dislike about SAP Crystal Reports? Need to have a decent knowledge of coding to get reports to work correctly, not for the average computer user Review collected by and hosted on G2.com. What problems is SAP Crystal Reports solving and how is that benefiting you? Metrology lab reports, metrics reporting, recall reports to customers, all reports for our business apart from finances Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Greg G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Greg G.") GG Greg G. SQL Database and Business Intelligence Manager Enterprise (\> 1000 emp.) 11/17/2017 "Crystal Reports: A Love/Hate Relationship " 4.5/5 What do you like best about SAP Crystal Reports? I have used more than a few reporting tools as the BI Manager for my company. Of all tools, Crystal Reports was the one I went to when I needed reports that were very specific and highly formatted. Crystal has an almost intense amount of formatting options and ways to present data. Review collected by and hosted on G2.com. What do you dislike about SAP Crystal Reports? With great power, comes great responsibility. While Crystal lets me do what I need to do, it takes a great degree of skill, experience, and possibly a degree in anger management to use it. This is never going to be something you can give to your average user and expect them to be able to do anything. This is an expert's tool. Review collected by and hosted on G2.com. Recommendations to others considering SAP Crystal Reports: Seriously...don't get this if you can't handle the learning curve. Very powerful. Very competent. Very complex. Review collected by and hosted on G2.com. What problems is SAP Crystal Reports solving and how is that benefiting you? We use Crystal to do reporting out of our ERP system. It allows us to create exactly what is needed to support our operations. There are times we need reports to fit a very specific template. Crystal allows us to do that where more user-friendly options fail. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 7/23/2018 "Creating reports is a joy " 3.5/5 What do you like best about SAP Crystal Reports? The tools required to create reports and analyse my data are excellent and it is hard to find anything else that would compare Review collected by and hosted on G2.com. What do you dislike about SAP Crystal Reports? Upgrading seems to be an issue with constant conflicts with all anti virus programs Review collected by and hosted on G2.com. Recommendations to others considering SAP Crystal Reports: If you need to connect to multiple data sources to create detailed and useful reports then this product is the one to choose Review collected by and hosted on G2.com. What problems is SAP Crystal Reports solving and how is that benefiting you? Connecting to different data sources like oracle and SQL to be able to write and produce reports for 1000 of users Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Landon D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Landon D.") LD Landon D. Senior Consultant, Application Developer Information Technology and Services Small-Business (50 or fewer emp.) 3/29/2018 "Can be incredibly powerful, but not without frustration" 4/5 What do you like best about SAP Crystal Reports? Being able to generate forms automatically based on data in a database is a godsend. The form being able to dynamically grow based on the number of rows in report, makes it incredibly flexible. Review collected by and hosted on G2.com. What do you dislike about SAP Crystal Reports? Interface can be extremely finicky. The slightest touch of an object can push it out of alignment. Can't copy and paste different types of objects at the same time. Review collected by and hosted on G2.com. What problems is SAP Crystal Reports solving and how is that benefiting you? The ability to give end users a nice looking pdf document based on data in a database. Saves a lot of time for users, to have the forms dynamically generated. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Biotechnology](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Biotechnology") UB Verified User in Biotechnology Enterprise (\> 1000 emp.) 12/8/2017 "Make your reports stand out" 4/5 What do you like best about SAP Crystal Reports? It is easy to deploy and to customise, and also has high-user approval, meaning that a lot of people have spoken about Crystal Reports and suggested to me that it works great. After finding that out, I had a lot of good help from the community who improved my understanding of the complex tool. Review collected by and hosted on G2.com. What do you dislike about SAP Crystal Reports? The licensing model is quite confusing because even though the base price is not very high, you tend to need to add extra add-ons, which all accumulate to an expensive outlook. Review collected by and hosted on G2.com. Recommendations to others considering SAP Crystal Reports: With SAP Crystal Reports, I was able to make great, complete and simple reports that have really boosted our productivity in meetings. Review collected by and hosted on G2.com. What problems is SAP Crystal Reports solving and how is that benefiting you? SAP Crystal Reports allows users to create well formatted and interactive reports that can collect data from multiple sources. We use it on a regular basis to create financial reports mainly, and make them look good for our Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Drew A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Drew A.") DA Drew A. Margin Manager Enterprise (\> 1000 emp.) 11/3/2017 "Solid, Time-Saving Reporting Software" 4/5 What do you like best about SAP Crystal Reports? Once you are trained it's pretty easy to use. One-click data refresh is amazing. Significantly cuts down on report generation time. Supports Oracle, MS SQL, Access, & Excel. Supports more, but those are the ones I use regularly. It even allows me to link data from separate sources together. Formatting is easier than you'd think looking at a report. The filters are robust and easy to set up. Ability to export to pdf for management submission or to Excel for non-Crystal users to slice the data is really helpful. Review collected by and hosted on G2.com. What do you dislike about SAP Crystal Reports? It's a heavy piece of software. It takes a minute or so to open, and another minute or so to log into the SQL server I'm hitting. Part of that is because of the server login, but the software is big. Don't expect to have a lot of other programs running at the same time. You'd need to take a class to really get to know the software. It's pretty confusing otherwise. Review collected by and hosted on G2.com. Recommendations to others considering SAP Crystal Reports: Take a training class. I attended a 4-day session with long manuals to bring back for reference. You could do some things with classes, but little things like formatting tips you'd just have to figure out on your own. Review collected by and hosted on G2.com. What problems is SAP Crystal Reports solving and how is that benefiting you? I use Crystal Reports monthly to generate a report of all of our organization's contracts for use by management, and a report of contracts expiring soon for PMs and contract specialists. It has significantly helped us to utilize our existing contracts and to make sure no expiration gets missed. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Small-Business (50 or fewer emp.) 4/25/2018 "Using Crystal Reports in conjuction with Acctivate" 5/5 What do you like best about SAP Crystal Reports? Crystal reports can do almost anything with the database from Acctivate. It is way more complex then I can handle, but that means we can get it to create whatever report we need with expert help. Review collected by and hosted on G2.com. What do you dislike about SAP Crystal Reports? How complex it can be, so I can't personally create everything I want. In some scenarios, I need to hire someone to write a complex report. Review collected by and hosted on G2.com. Recommendations to others considering SAP Crystal Reports: It really is complex, but great, you should know if you would have a use for it. Review collected by and hosted on G2.com. What problems is SAP Crystal Reports solving and how is that benefiting you? Allows us to use reports in conjunction with Acctivate and Excel to analyze data to make informed decisions about purchasing and products. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") UT Verified User in Telecommunications Enterprise (\> 1000 emp.) 11/30/2017 "Beautiful finish" 4.5/5 What do you like best about SAP Crystal Reports? It's truly a wonderful programme in that it can make any old report look stunning and ready for meetings and presentations, simply by a solid functionality. We can make highly formatted and complex query reports easily, once you get to grips with the software. Review collected by and hosted on G2.com. What do you dislike about SAP Crystal Reports? Even though this is a complex query, it does mean we need to do a lot of training before anyone is comfortable to create reports on their own. There needs to be more training resources involved. Review collected by and hosted on G2.com. Recommendations to others considering SAP Crystal Reports: SAP Crystal Reports is an extremely professional-looking software that really helps take your reports to the next level. However, be warned, you do need to know your stuff to use the software to its full extent. Review collected by and hosted on G2.com. What problems is SAP Crystal Reports solving and how is that benefiting you? We are using SAP Crystal Reports regularly, and it always seems to function really well, generating reports quickly. We generate a lot of reports, with accurate information and help drive business meetings. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Peter P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Peter P.") PP Peter P. Technology Comms - Specialist Enterprise (\> 1000 emp.) 2/21/2018 "Crystal Reports 2008" 4/5 What do you like best about SAP Crystal Reports? The ability to merge data sources and then slice and dice. Review collected by and hosted on G2.com. What do you dislike about SAP Crystal Reports? Using a separate application to schedule the reports can be cumbersome. Review collected by and hosted on G2.com. What problems is SAP Crystal Reports solving and how is that benefiting you? The insight Crystal allows us is very valuable. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite GM Gary M. Enterprise (\> 1000 emp.) 4/17/2018 "Crystal review" 4.5/5 What do you like best about SAP Crystal Reports? The ability to create reports with minimal effort. It has a template for quick report building. Review collected by and hosted on G2.com. What do you dislike about SAP Crystal Reports? Price point for a server is a little higher than expected. Review collected by and hosted on G2.com. What problems is SAP Crystal Reports solving and how is that benefiting you? Template reports for multiple end users that limited involvement of it. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about SAP Crystal Reports? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about SAP Crystal Reports ](https://www.g2.com/products/sap-crystal-reports/discussions/new) ![Shubham P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shubham P.") SP Shubham Pandit • Last activity over 6 years ago Why complex reports takes a bit more time to develop? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/why-complex-reports-takes-a-bit-more-time-to-develop) GU Guest User What is SAP Crystal Reports, version for Eclipse used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-sap-crystal-reports-version-for-eclipse-used-for) [ View all Discussions ](https://www.g2.com/products/sap-crystal-reports/discuss) ## Pricing Options Pricing provided by SAP Crystal. ### SAP Crystal Reports 2020 - full product $495 user ### SAP Crystal Reports 2020 - upgrade $295 user ### SAP Crystal Server 2020 Named User License $869 1 user [ View More Pricing Information ](https://www.g2.com/products/sap-crystal-reports/pricing) SAP Crystal Reports Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_13aba37ae908d9cf29a2452925257ccc/visual-studio-code.jpeg "Product Avatar Image") Visual Studio Code 4.7/5(2,731) [ Compare Now ](https://www.g2.com/compare/sap-crystal-reports-vs-visual-studio-code) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0864c27fe20b07ec3ed3d780e010ea02/laravel.jpg "Product Avatar Image") Laravel 4.7/5(159) [ Compare Now ](https://www.g2.com/compare/laravel-vs-sap-crystal-reports) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_98d4e0320aa8550aeeda473f45903fd3/angular.jpg "Product Avatar Image") Angular 4.5/5(168) [ Compare Now ](https://www.g2.com/compare/angular-vs-sap-crystal-reports) ##### ##### SAP Crystal Reports Features Reports Reports Interface Steps to Answer Graphs and Charts Data Updates Historical Snapshots Real-Time Updating Scheduled/Automated Reports Visualization Graphs and Charts Dashboards Formats Collaboration Sharing Co-Editing [ View More Features ](https://www.g2.com/products/sap-crystal-reports/features) ##### Categories on G2 [Data Visualization](https://www.g2.com/categories/data-visualization-tools) ##### Explore More [Which field service platforms are actually reducing manual work and helping teams get more done without adding headcount?](https://www.g2.com/discussions/which-field-service-platforms-are-actually-reducing-manual-work-and-helping-teams-get-more-done-without-adding-headcount)[Which analytics platform is best for in-app purchase tracking?](https://www.g2.com/discussions/which-analytics-platform-is-best-for-in-app-purchase-tracking)[Is AutoCAD MEP worth it for an experienced engineering team after recent interface updates, or does AutoDesk Fabrication ESTmep serve the same MEP software workflows with less disruption?](https://www.g2.com/discussions/is-autocad-mep-worth-it-for-an-experienced-engineering-team-after-recent-interface-updates-or-does-autodesk-fabrication-estmep-serve-the-same-mep-software-workflows-with-less-disruption) [What social listening platforms are worth adopting for a team that needs real-time brand monitoring without paying for expensive setup or onboarding?](https://www.g2.com/discussions/what-social-listening-platforms-are-worth-adopting-for-a-team-that-needs-real-time-brand-monitoring-without-paying-for-expensive-setup-or-onboarding)[Is a dedicated yard management system worth the investment for a mid-size warehouse?](https://www.g2.com/discussions/is-a-dedicated-yard-management-system-worth-the-investment-for-a-mid-size-warehouse)[Pros and Cons Details](https://www.g2.com/products/sap-crystal-reports/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)