---
title: SAP Conversational AI Reviews
meta_title: 'SAP Conversational AI Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 29 reviews by the users' company size, role or industry to
  find out how SAP Conversational AI works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 29
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: Conversational Intelligence
  url: https://www.g2.com/categories/conversational-intelligence
---

# SAP Conversational AI Reviews
**Vendor:** SAP  
**Category:** [Bot Platforms](https://www.g2.com/categories/bot-platforms)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 29
## About SAP Conversational AI
Transform your customer and employee experience with SAP Conversational AI, which combines a powerful bot building platform and a digital assistant. Bot Building Platform SAP Conversational AI provides a powerful building platform that allows the building of end-to-end chatbots as well as the customization of your digital assistant. Through our platform, you can build or adapt chatbots easily, in days and in full SAP integration. You can also use the platform to create AI chatbots from scratch to automate your customer support, IT service or buying journey! Digital Assistant SAP Conversational AI, under the leadership of all major SAP products, participates in the building of a simple, unified and efficient conversational interface for the entire SAP portfolio: the digital assistant. Any SAP product user can chat with this digital assistant to create a leave request, see the location of a far-away colleague or update the status of an employee after a promotion – all through one unified interface.





## SAP Conversational AI Discussions
  - [What is SAP chatbot?](https://www.g2.com/discussions/what-is-sap-chatbot)
  - [What are the features of chatbot?](https://www.g2.com/discussions/sap-conversational-ai-what-are-the-features-of-chatbot)
  - [What are the four main capabilities of SAP conversational AI?](https://www.g2.com/discussions/what-are-the-four-main-capabilities-of-sap-conversational-ai)

- [View SAP Conversational AI pricing details and edition comparison](https://www.g2.com/products/sap-conversational-ai/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-06+23%3A41%3A12+-0500&secure%5Bsession_id%5D=57406050-9878-4340-bd8d-c9ade8edc7a0&secure%5Btoken%5D=5575d33d0dd867b5dbf9793c262dde6cb4ac2536ed428c43ddb771ee4b7b6288&format=llm_user)

## SAP Conversational AI Features
**Additional Functionality**
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot
- Workflow Automation

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Bot Platforms**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top SAP Conversational AI Alternatives
  - [Botpress](https://www.g2.com/products/botpress/reviews) - 4.5/5.0 (420 reviews)
  - [Qualified](https://www.g2.com/products/qualified/reviews) - 4.9/5.0 (1,531 reviews)
  - [Insider One](https://www.g2.com/products/insider-one/reviews) - 4.8/5.0 (1,398 reviews)