I use Crossfire for integrations with customers and carriers, and I really value the variety of integration types it supports and the standardization to our endpoints. Its expertise and technical knowledge on integration standards, especially in transport, is something I like a lot. Crossfire typically offers a good mix of capability to enhance and enrich files and data we receive. It allows us to integrate where it would either require significant development in-house or would be rejected, giving us the opportunity to work with more customers and grow quicker. The initial setup of Crossfire was very easy and quick. Review collected by and hosted on G2.com.
Three areas come to mind; 1. lead time is terrible often 6+ weeks, 2. Up time and disruptions, observationally they seem a little too common and notification is not fantastic, 3. support could use some work as they don't respond particularly well. Review collected by and hosted on G2.com.
