# SalesNexus Reviews **Vendor:** SalesNexus **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.4/5.0 **Total Reviews:** 14 ## About SalesNexus SalesNexus is built for sales teams that want to build relationships with customers. SalesNexus' Nexi AI automates the busy work so more time can be focused on customers. SalesNexus is easy to setup and customize to your unique business. That's why customers stay with SalesNexus 4 times as long as the big guys! Automate your pipeline and turn every sales person into a top producer! ## SalesNexus Pros & Cons **What users like:** - Users value the **automation efficiency** of SalesNexus, enhancing productivity with streamlined email campaigns and lead nurturing. (2 reviews) - Users appreciate the **great automation features** of SalesNexus, enhancing efficiency for tasks like email campaigns and lead nurturing. (2 reviews) - Users commend the **responsive customer support** and effective onboarding that enhance their overall experience with SalesNexus. (2 reviews) - Users appreciate the **great automation features** of SalesNexus, enhancing their email marketing efficiency and effectiveness. (2 reviews) - Users appreciate the **fast customer service** and **customization options** that enhance their overall experience with SalesNexus. (1 reviews) - Customizability (1 reviews) - Users appreciate the **ease of use** of SalesNexus, valuing its straightforward approach and helpful onboarding process. (1 reviews) - Easy Customization (1 reviews) - Users value the **easy implementation** of SalesNexus, enhancing their experience through effective onboarding and support. (1 reviews) - Easy Setup (1 reviews) **What users dislike:** - Users face a **steep learning curve** with SalesNexus, making it challenging for new users to adapt quickly. (2 reviews) - Users find a **learning curve and limited search functionality** in SalesNexus, impacting ease of use and efficiency. (1 reviews) - Users find the **search functionality limited** , as it doesn't return all relevant contacts under a customer. (1 reviews) - Users find the **default view limitations** inconvenient, preferring an option to see all customers easily. (1 reviews) ## SalesNexus Reviews ### 1. Fast Support, Weekly Training, and Powerful Automation for Email Campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Rob P. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2026 **What do you like best about SalesNexus?** Customer service responds quickly. I also like that they offer weekly user training for my team. There are many options to customize the user interface, and I can group customers easily. The sales drip can be almost fully automated, which makes it great for email campaigns. **What do you dislike about SalesNexus?** There’s a bit of a learning curve for new users. I’d also like the search function to return all contacts under a customer, including second and third contacts, not just the first one. **What problems is SalesNexus solving and how is that benefiting you?** SalesNexus helps me keep my customers organized and makes it clear where we left off in our conversations, so I can move the sales process forward. ### 2. Transparent CRM with Exceptional Support **Rating:** 4.5/5.0 stars **Reviewed by:** Kenley L. | Founder / CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2025 **What do you like best about SalesNexus?** I find SalesNexus to be a very capable CRM platform. It's the central place where leads come in and offers powerful features to track client interactions like logging calls. I appreciate the straightforward and transparent approach of SalesNexus, avoiding excessive charges. The support provided is great, and the onboarding process was really good with informative calls to learn how to use the product effectively. **What do you dislike about SalesNexus?** Setting a default view to see all customers would be useful. By default, it creates focused views of customer interactions, however, I'd like the default to be everyone. **What problems is SalesNexus solving and how is that benefiting you?** I use SalesNexus to track leads and client interactions effectively. It serves as the central place where leads come in and offers powerful features to log calls and track client interactions. ### 3. Salesnexus Professional Grade Sales CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew J. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2025 **What do you like best about SalesNexus?** SalesNexus offers great automation features for repetitive tasks, the email services and lead nurture were good and in genral the system was enterprise grade. **What do you dislike about SalesNexus?** Its a steep learning curve for some users with all the features it has to offer. **What problems is SalesNexus solving and how is that benefiting you?** SalesNexus gives us a professional crm that we can use to nurture capture and communicate with leads to close deals. Its established and seems to be rock solid with lots of sales features our team can use to gain an advantage. ### 4. The best tool that has given my business a plus. **Rating:** 4.5/5.0 stars **Reviewed by:** Nicole W. G. | Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2019 **What do you like best about SalesNexus?** I like to use this system for its versatility and friendly interface, which allows orderly management and automate some marketing functions that usually take up a lot of time, with Sales Nexus CRM allowed us to improve sales management and optimize campaigns of marketing. I also like the attention provided by the technical support team, which is a very professional, attentive and patient team that has managed to resolve all the errors that have arisen from the problem and the mistakes made by my work team. **What do you dislike about SalesNexus?** At the moment I have no problems with the system, however, I think you can improve the interface a bit and add several functions. This was recommended to the technical support team and they were left to study the proposal and give me an answer as soon as possible. **Recommendations to others considering SalesNexus:** Without a doubt, I recommend this system since it has been able to adapt to the rhythms that this type of business demands, acquiring it will represent your most important investment that will be able to return your capital in a short time. **What problems is SalesNexus solving and how is that benefiting you?** Thanks to this system we have been able to make decisions in a timely manner that have benefited my company in productivity and in turn in profitability. Likewise, it has allowed us to know the acceptability of our products and services with our clients, thus achieving the conquest of potential customers. There are many programs that promise a lot but Sales Nexus CRM has been the one that has fulfilled all its functions to the letter. ### 5. A complete CRM for the lead geenration activities. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2019 **What do you like best about SalesNexus?** It's great tool in this marketing operations space. The features like automated email on the schedule created by an user, as well as the reminder notifications to the users about the actions pending make it more interactive. Dashboards are very easy to create and it actually give visibility to everyone in the hierarchy. Apart from this, I think the sync with calendar also work well. **What do you dislike about SalesNexus?** Not specific dislike to any function, but yes we need to connect more often with the support team for any changes that we desire to make. A great documentation can eliminate this. **Recommendations to others considering SalesNexus:** I would recommend 100% to other prospect buyers, since this is a complete solution for sales and marleting need and if the company domain is in marketing/advertising this does help in internal operations. **What problems is SalesNexus solving and how is that benefiting you?** We often go into the market looking for the best tool which can help us increase productivity for our lead gen team. SalesNexus has helped us a lot in achieving the result. We implemented initially to improve our marketing campaigns but eventually we ended up using as the primary CRM for all the users ### 6. SalesNexus - Great tool helps in building more relationship also helps maintain ongoing engagement. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2019 **What do you like best about SalesNexus?** We were using SaleNexus, and I should appreciate how it really help the entire sales and marketing department. It helps us in generating more business by identifying right opportunities, tracking leads, narrowing down our target market based on our marketing programs helps us a lot in closing business in a timely manner. Integration with our communication platform Ringcentral was easy. Contact management and lead scoring help the sales representative a lot. **What do you dislike about SalesNexus?** Improvement could be on the user interface making it more ease for the users and also can improve on building an inbuilt library for dashboard templates. **Recommendations to others considering SalesNexus:** Very user friendly plus their support team who definitely are one always approachable. It is value for money and yes it helps you in automation and maintaining the existing engagement well. **What problems is SalesNexus solving and how is that benefiting you?** It's robust, helps in making prompt decisions. We face challenges with our previous vendor in getting right suppport, but with SalesNexus they have the best support team and a very quick turnaround for any issues. Capability wise, it has help manage our lead management & campaign management very effectively and improve the overall results. ### 7. awesome sales **Rating:** 4.0/5.0 stars **Reviewed by:** Terry D. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2018 **What do you like best about SalesNexus?** It has a fully automated customer relationship manager and marketing features. It can also email prospect salespeople to call leads. Its good for email campaigns. **What do you dislike about SalesNexus?** An upgrade should be done the campaigns to enable opening of all clicks. **What problems is SalesNexus solving and how is that benefiting you?** It has helped us to avoid fluffy services to our customers and also helped us to get more customers through email campaigns. ### 8. My multiple years of sales nexus experience **Rating:** 3.5/5.0 stars **Reviewed by:** Rus B. | Speaker on Cybersecurity for Business and Personal Internet Safety and Privacy, Computer Networking, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2017 **What do you like best about SalesNexus?** For those that cannot afford the InfusionSoft type products, this fits in fine. It has always been a great CRM and the email marketing is good enough to automate things well. I use campaigns on a weekly basis, as I send out security bulletins to my list. **What do you dislike about SalesNexus?** I currently have a one for one relationship with workflows and campaigns. I do not see where you would ever have a separate campaign using the same workflow. If it were to do that then you could have used the original campaign. I believe having workflows and campaigns complicate matters. There have been many other things I have found over the year but I did not document them. **Recommendations to others considering SalesNexus:** If you can't afford a top of the line Email Marketing System then this is an awesome product. It is much better than average and it will do what you need it to do, except do certain automated things like if someone clicks on this then we should remove them from X campaign. In other words if you are marketing to someone and then they become your client, it will not automatically remove all of the marketing campaigns the client is connected to. That is what I high end product does. So you will need to add that to your own internal processes. I'm renewing my subscription if that helps! **What problems is SalesNexus solving and how is that benefiting you?** Automated email marketing, and activities that should be performed daily from a CRM perspective. ### 9. SalesNexus User Of Over A Decade- Highly Recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Kurtis S. | President, Real Estate, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2017 **What do you like best about SalesNexus?** Usability, search and sorting capabilities, unlimited customization. **What do you dislike about SalesNexus?** I wish there was an inbox for email. It has some great email functionality, but to see all of your incoming emails in an "inbox" format, you must "marry" it to your currently used email platform. **Recommendations to others considering SalesNexus:** Get a free trial and give it a try...it has been perfect for our small company's needs. **What problems is SalesNexus solving and how is that benefiting you?** We manage thousands of leads with a very small number of people. Nothing slips through the cracks! The scheduling of following up, combined with their highly customizable campaigns, you can keep many thousands of prospects in the loop effortlessly. ### 10. Very customizable database and amazing customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Sammy L. | Account and Data Manager, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2017 **What do you like best about SalesNexus?** How many things we are able to do with our CRM. **What do you dislike about SalesNexus?** It is a bit hard to understand at first, but once you do its amazing the amount of possibilities. **What problems is SalesNexus solving and how is that benefiting you?** Easily organizing our patients and updating their status is a breeze. We can run weekly reports to see how good our approval rating is. ### 11. They always have quick answers to my questions. **Rating:** 5.0/5.0 stars **Reviewed by:** Peter A. | Owner, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2017 **What do you like best about SalesNexus?** The ease of using the fully featured Sales Nexus program. **What do you dislike about SalesNexus?** I can't point to anything that I really dislike. **What problems is SalesNexus solving and how is that benefiting you?** It allows us to do very specific e-mail marketing. ### 12. Great CRM and email marketing combo product **Rating:** 5.0/5.0 stars **Reviewed by:** Rick F. | President, Wholesale, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2017 **What do you like best about SalesNexus?** It is really easy to learn and use. It is effective in sending email campaigns and monitoring the results. It is very easy to download new leads from Lead Ferret. Easy to stay on top of call backs and the results from those. **What do you dislike about SalesNexus?** Wish it had nice graphic pre-made email templates **What problems is SalesNexus solving and how is that benefiting you?** I have been able to reach many decision makers thru frequent sustained email campaigns. ### 13. Our SalesNexus experience has been positive **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Publishing | Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2017 **What do you like best about SalesNexus?** Email integration/campaigns. Ease of use in making mass changes to the database on our own **What do you dislike about SalesNexus?** Downtime has been a bit more problematic with SN as of recently **What problems is SalesNexus solving and how is that benefiting you?** It's important that we are able to document all communications phone/email/meetings with a CRM system and SN's ease of use allows us to do that at an affordable price. ### 14. Sales Nexus **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2016 **What do you like best about SalesNexus?** ease of use and the way that you can create templates plus 200 free leads each month **What do you dislike about SalesNexus?** issues downtime, seems to be bugs all the time **Recommendations to others considering SalesNexus:** Yes it a great product for the cost **What problems is SalesNexus solving and how is that benefiting you?** CRM and lead Management ## SalesNexus Discussions - [What is SalesNexus used for?](https://www.g2.com/discussions/what-is-salesnexus-used-for) - [View SalesNexus pricing details and edition comparison](https://www.g2.com/products/salesnexus/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-30+04%3A03%3A54+-0500&secure%5Bsession_id%5D=4c4083c4-f604-4518-a92b-842926198c29&secure%5Btoken%5D=00c7d96814f2cd7fc050acb028fca5c877a84feb5511e9af0632d37471cd2c90&format=llm_user) ## SalesNexus Integrations - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) ## SalesNexus Features **Sales Force Automation** - Contact & Account Management - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Generative AI** - AI Text Generation **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications ## Top SalesNexus Alternatives - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,153 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,206 reviews) - [Agile CRM](https://www.g2.com/products/agile-crm/reviews) - 4.0/5.0 (361 reviews)