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The platform provides a 360-degree view of clients, which makes it easy to track interactions, manage financial accounts, and personalize engagement. Its integration with other Salesforce tools and third-party applications is seamless, and the dashboards help visualize complex financial data clearly. Review collected by and hosted on G2.com.
The biggest challenge is the complexity of setup and customization—while it’s powerful, the initial implementation often requires significant consulting support, which can be expensive. The learning curve can feel steep for new users, and performance sometimes slows when handling large volumes of data. Licensing costs are also higher compared to some alternatives, making it less accessible for smaller firms. Review collected by and hosted on G2.com.
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