Consulting Services for Salesforce Field Service

Logicfold is a registered Salesforce implementation partner specializing in transforming the Salesforce platform into custom-tailored solutions that align with unique business needs. Since 2018, they have partnered with over 150 clients, offering expertise in business process automation and software development. Their approach emphasizes phased projects with well-defined scopes, ensuring solutions go live quickly and are refined based on real user feedback. This method minimizes costs, saves time, and keeps clients in control throughout the process. Key Features and Functionality: - Complete Transparency and Accountability: Clients receive regular progress reports, ensuring clarity on project developments and associated costs. - Personalized Service: Each client is paired with a dedicated consultant who serves as the primary point of contact, facilitating seamless communication and project execution. - Results-Driven Approach: By implementing solutions in phases and gathering real-world user feedback, Logicfold ensures continuous improvement and maximized value for clients. Primary Value and Solutions Provided: Logicfold empowers businesses to leverage Salesforce's capabilities without the need to reinvent the wheel. By aligning with clients' goals and values, they become an extension of the team, helping to automate processes, streamline operations, and drive success with Salesforce. Their commitment to transparency, personalized service, and a results-driven approach addresses common challenges in IT consulting, such as overpromising, overspending, and underdelivering.

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Magnet 360 helps forward-thinking companies engage their most important audiences to drive the growth, retention, and efficiencies that ensure meaningful business outcomes.

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MalamTeam is Israel's leading IT products and services group, offering end-to-end computing solutions that adhere to international standards of quality, service, and professionalism. With a team of approximately 3,400 IT specialists, MalamTeam combines technological innovation with decades of proven experience in implementing and integrating information systems. Their expertise spans various Salesforce solutions, including Sales Cloud, Service Cloud, and Commerce Cloud, tailored to meet the unique needs of organizations. Key Features and Functionality: - Sales Cloud: Empowers sales teams by managing sales data in a centralized repository, providing alerts and insights, and facilitating the complete sales cycle to enhance revenue and maintain a solid pipeline. - Service Cloud: Enhances customer retention and satisfaction by offering a unified console for support staff. Customers can engage through their preferred communication channels, such as email, phone, social media, or real-time chat, ensuring a professional support experience. - Commerce Cloud: Delivers a seamless customer experience across various platforms, including the internet, social applications, mobile devices, and physical stores. This end-to-end platform enhances the entire purchasing cycle, from advanced shopping experiences to service fulfillment. Primary Value and Solutions Provided: MalamTeam's primary value lies in its ability to deliver comprehensive Salesforce solutions that drive business growth and operational efficiency. By leveraging their extensive experience and a team of certified experts, they assist organizations in evaluating their current operating environments, configuring and implementing tailored technological solutions, and providing premium support with options for service level agreements or managed services. This holistic approach ensures that clients can effectively meet and exceed their Salesforce objectives and aspirations.

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Manao Consulting is a specialized Salesforce integrator dedicated to enhancing sales effectiveness and customer experience for businesses of all sizes. Founded in 2018 by former Salesforce employees, Manao has rapidly grown into a team of 55 consultants holding over 180 certifications. The company offers comprehensive services, including strategic planning, tailored implementations, and ongoing support, ensuring that clients fully leverage the Salesforce platform to meet their unique business needs. Key Features and Functionality: - Salesforce Expertise: Proficient in Sales Cloud, Service Cloud, Heroku, Pardot, Community Cloud, Einstein Analytics, Revenue Cloud, CPQ, and Manufacturing Cloud. - Comprehensive Service Offerings: Provides advisory services, starter packs, tailored solutions, and ongoing support to ensure optimal Salesforce utilization. - Certified Professionals: Employs a team of 55 consultants with over 180 Salesforce certifications, ensuring high-quality service delivery. - Industry Experience: Serves a diverse range of industries, including energy, real estate, and education, offering customized solutions that address sector-specific challenges. Primary Value and Solutions Provided: Manao Consulting empowers organizations to optimize their customer relationship management by implementing and customizing Salesforce solutions that align with their strategic goals. By leveraging Manao's expertise, businesses can enhance sales processes, improve customer service, and drive growth through data-driven insights. The company's commitment to agility, transparency, and technical excellence ensures that clients receive solutions that are both innovative and effective, enabling them to navigate the complexities of digital transformation successfully.

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Metacube is a certified Salesforce Product Development Outsourcer (PDO with over 15 years of experience in delivering high-quality product development services. Specializing in assisting Independent Software Vendors (ISVs, Metacube offers comprehensive solutions that encompass the entire software lifecycle—from design and development to quality assurance and support. Their product-focused approach, combined with technical expertise and hands-on leadership, enables clients to accelerate product delivery, reduce costs, and achieve sustainable business growth. Key Features and Functionality: - Full Software Lifecycle Support: Metacube provides end-to-end services, including design, development, quality assurance, automation, and support, ensuring seamless product development and maintenance. - Web and Mobile Application Development: They specialize in creating engaging digital experiences through the design and development of web and mobile applications tailored to client needs. - Re-platforming Services: Metacube assists in migrating products or applications across platforms, extending to multiple platforms, or moving specific components to different platforms, such as transitioning e-commerce elements from Force.com to Heroku. - Integrations, Migrations, and AI Automation: With expertise in machine learning, natural language processing, and chatbots, Metacube integrates and migrates data sources (e.g., using Mulesoft and applies AI to enhance data analysis and user experience. - Quality Assurance and Testing: They embed quality assurance at the core of their development process, implementing automated testing and continuous integration to maintain high standards. - Implementation and Team Augmentation: Metacube offers team augmentation services to accelerate product delivery by integrating with existing teams or developing expertise to implement products for clients. - Support, Training, and Skill Development: They provide reactive support, proactive maintenance, and small change management, along with staff development and training services. - Strategy, Architecture, and Design: Metacube delivers strategic guidance, architectural planning, and design services to align product development with business objectives. Primary Value and Solutions Provided: Metacube's primary value lies in its ability to reduce the time and cost associated with product development, allowing clients to focus on prioritizing their roadmap, marketing, and sales efforts. By offering flexible resources through an onshore-offshore model, they enable businesses to scale delivery capabilities as needed. Their extensive experience and product-focused expertise provide clients with the necessary tools to grow their business effectively. Metacube's services address challenges such as managing product development overhead, ensuring quality and security compliance, and integrating advanced technologies like AI to enhance product functionality and user experience.

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Mindsquare AG is a German-based IT consultancy specializing in Salesforce and SAP solutions. With over a decade of experience, they assist businesses in optimizing sales and service processes through comprehensive consulting, development, and support services. Their expertise spans various industries, including chemicals, food, retail, energy, and mechanical engineering, serving clients such as Nordzucker, Gelita, Vaillant, BASF, Budenheim, Hella, and Samsung. Key Features and Functionality: - Salesforce Solutions: Implementation and enhancement of Sales Cloud, Service Cloud, Field Service Lightning, Marketing Cloud Account Engagement, and Nonprofit Cloud. - Consulting Services: Strategic and process consulting for sales, service, and marketing. - Technical Expertise: System architecture design, development, and implementation. - Integration Capabilities: Specialized in SAP-Salesforce integration, with or without middleware. - Training and Support: Comprehensive training programs and ongoing support, including managed services. Primary Value and Solutions Provided: Mindsquare AG delivers tailored IT solutions that streamline business processes, enhance customer engagement, and drive digital transformation. By leveraging their deep industry knowledge and technical proficiency, they enable organizations to achieve seamless integration between Salesforce and SAP systems, ensuring efficient operations and improved customer experiences. Their commitment to flexible service delivery, both on-site and remote, fosters effective collaboration and long-term partnerships with clients.

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Founded in 2012, MST Solutions is an independent, Salesforce consulting partner that helps clients achieve their business outcomes with enterprise-level digital solutions. Our CEO, Thiru Thangarathinam, envisioned a company that held service as its beating heart and invested in employees and the outside community. Our services center around Salesforce customization, integration across disparate systems, and marketing automation. Our hard work and dedication to customer satisfaction has earned us a spot as a Salesforce Crest partner. We’re also a certified MuleSoft partner. And as we grew over the years, our client base expanded to include the public sector, finance, manufacturing, nonprofit, higher education, and healthcare industries. Nine years later, we are still growing with 300+ employees, and nearly 40% of that count being women counterparts. Our in-depth expertise has earned us a 4.9 out of 5 customer satisfaction score within the Salesforce ecosystem. MST is also committed to philanthropic efforts through the Pledge 1% movement. In addition, we actively engage in establishing equal pay among genders and celebrate the women who lead in technologies with our in-house initiative “Women in Tech.” We’ve maintained a growth mindset winning awards in the Best Places to Work and fast growth categories from our bootstrapped beginnings, including making the Inc. 5000 list for three years.

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MTX Group Inc. is a global technology consulting firm specializing in digital transformation and strategy. Leveraging advanced cloud technologies and their proprietary Maverick.io Artificial Intelligence platform, MTX empowers organizations to enhance decision-making processes with agility and precision. With a strong presence in the public sector, MTX offers innovative solutions in areas such as permits and licenses, inspections, grants and proposals, case management, and learning management. As a strategic partner with Salesforce, MTX possesses specialized expertise in Einstein Analytics, Mulesoft, Customer Community, Commerce Cloud, and Marketing Cloud. Key Features and Functionality: - Digital Transformation Services: MTX provides comprehensive digital transformation services, enabling organizations to modernize their operations and strategies effectively. - Maverick.io AI Platform: The proprietary AI platform enhances decision-making capabilities, offering intelligent analytics and data visualization to drive informed business decisions. - Public Sector Solutions: MTX delivers tailored solutions for the public sector, including systems for permits and licenses, inspections, grants and proposals, case management, and learning management. - Salesforce Partnership: As a strategic partner, MTX offers specialized expertise in various Salesforce products, ensuring seamless integration and optimization of Salesforce solutions. Primary Value and User Solutions: MTX Group Inc. addresses the critical need for organizations to adapt to the rapidly evolving digital landscape. By providing cutting-edge digital transformation services and leveraging advanced AI technologies, MTX enables clients to enhance operational efficiency, improve decision-making processes, and achieve strategic objectives. Their specialized solutions for the public sector help streamline complex processes, ensuring compliance and improving service delivery. Through their partnership with Salesforce, MTX ensures that clients can fully leverage the capabilities of Salesforce products, driving growth and innovation.

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MYCOM GmbH is a seasoned Salesforce consulting firm specializing in customer service and customer experience solutions. With over two decades of industry expertise, MYCOM assists businesses of all sizes in implementing and optimizing Salesforce platforms to enhance operational efficiency and customer satisfaction. Their comprehensive services encompass consulting, implementation, development, customization, and training, ensuring tailored CRM solutions that align with each client's unique needs. Key Features and Functionality: - Salesforce Expertise: Proficient in Service Cloud, Community Cloud, Field Service, Knowledge, Sales Cloud, and third-party integrations, MYCOM delivers end-to-end Salesforce solutions. - Comprehensive Services: From initial analysis and planning to development, implementation, and maintenance, MYCOM offers a full spectrum of services to support clients throughout their digital transformation journey. - Industry Experience: With 20 years in the customer service industry, MYCOM brings a wealth of knowledge and best practices to every project. Primary Value and Solutions: MYCOM GmbH empowers organizations to achieve lasting reductions in customer service workload through increased process efficiency while enhancing customer satisfaction. By leveraging their deep Salesforce expertise and comprehensive service offerings, MYCOM enables clients to build robust digital architectures that drive long-term success in the digital era.

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Navayuga Infotech is a full-service IT and Spatial technology company. Its goal is to ensure that our clients receive the multiple benefits of world-class infrastructure, deep domain knowledge and streamlined processes combined with speed of design and implementation at the best cost.

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