SailPoint Reviews & Product Details

SailPoint is the leader in identity security for the modern enterprise. Harnessing the power of AI and machine learning, SailPoint automates the management and control of access, delivering only the required access to the right identities and technology resources at the right time. Our sophisticated identity platform seamlessly integrates with existing systems and workflows, providing the singular view into all identities and their access. We meet customers where they are with an intelligent identity solution that matches the scale, velocity and environmental needs of the modern enterprise. SailPoint empowers the most complex enterprises worldwide to build a security foundation grounded in identity security.

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SailPoint

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SailPoint Community

Product Description

With IdentityNow, SailPoint delivers integrated IAM services from the cloud that automate compliance, provisioning, password management, and access management.

Overview by

Katherine Cola

Value at a Glance

Averages based on real user reviews.

Time to Implement

7 months

View More Pricing Information

SailPoint Media

Extend identity governance to sensitive data stored in cloud and on-premises files.

Real-time access visibility across cloud platforms.

Shine a light on Shadow IT and SaaS Access Risk.

Make better access decisions and spend less time figuring out who should and shouldn’t have access.

Make intelligent, automated identity decisions.

Extend access controls across ERPs and other applications for continuous real-time access risk analysis.

The future of your enterprise relies on how secure it it is today. Learn how SailPoint's Identity Security Cloud can secure all your identities, data and cloud resources using a unified, intelligent and scalable solution.

Driving speed and accuracy at PACCAR “As SailPoint has continued to evolve their capabilities, it's gone from best of breed to best platform."

Reducing risk and operational cost at Legal & General through automations

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Verified User in Chemicals

Enterprise (> 1000 emp.)

9/9/2022

"Analytical manager"

2.5/5

What do you like best about SailPoint?

Manage all software access in one place for all employees Review collected by and hosted on G2.com.

What do you dislike about SailPoint?

The user interface is not friendly. It is hard to find what we need to do next to manage access to the software. Review collected by and hosted on G2.com.

Jay H.

Solutions Architect

Enterprise (> 1000 emp.)

11/4/2021

"SailPoint IIQ Review"

4/5

What do you like best about SailPoint?

I enjoy the extensibility of the IdentityIQ platform. The sky really feels like the limit for what you can do with SailPoint IIQ. If you want to create a UI interface, customize a workflow, support a unique business process, or integrate with a disparate system all you have to do is write the code and plug it into the IIQ framework. Review collected by and hosted on G2.com.

What do you dislike about SailPoint?

Since SailPoint has essentially handed the keys to its customer's developers to build and develop within their own IIQ environments, there are inherent challenges to overcome from vendor support perspective. Often for good reasons, and sometimes for not, IIQ customers are pushed to engage professional services to troubleshoot and address problems in their implementations. This leads to expensive and lengthy engagements which often do not coincide well with the customer's needs. Review collected by and hosted on G2.com.

What problems is SailPoint solving and how is that benefiting you?

We are supporting self-service group provisioning and maintenance from an entitlement perspective. We leverage certifications for quarterly and yearly reviews. We are using IIQ for end-user account and identity lifecycle management.

We use the entitlement catalog for access requests fulfillment. We are using IIQ's role management to build out RBAC and ABAC controls to facilitate lifecycle transitions. This year we will be releasing password sync functionality with IIQ's password interceptor. Review collected by and hosted on G2.com.

Stephen N.

Senior Enterprise Architect

Enterprise (> 1000 emp.)

10/31/2021

"Bell Canada and SailPoint IIQ"

5/5

What do you like best about SailPoint?

The product works very well, and the Expert Services team are top-notch. The customer success managers ensure we are well looked after. The personal experience is what we value above the software experience. Review collected by and hosted on G2.com.

What do you dislike about SailPoint?

The end-of-life lifecycle and support for connectors from vendors means we are upgrading yearly in some areas. By moving most services behind a web services or a JDBC interface insulates IIQ from the connector but forces the target application to create such a service when a direct connector is available. Review collected by and hosted on G2.com.

Recommendations to others considering SailPoint:

Governance is tricky in most aspects. SailPoint will not tell you how to do it, each organization is different, but if you approach them with a plan, they will guide you in a good direction. The product out of the box work very well - do not customize it. Their plug-ins need a lot of senior developer attention to get them working correctly in a large or enterprise installation due to the complexities of the IIQ implementation.

Engage the CSMs for any issues, and you will get attention right away.

The company is customer focused. Review collected by and hosted on G2.com.

What problems is SailPoint solving and how is that benefiting you?

The list is large in terms of benefits, but the largest benefits are birthright assignments, joining the company account setup, terminations, and certification of accounts/accesses. Review collected by and hosted on G2.com.

Shoba S.

PLM Executive

Enterprise (> 1000 emp.)

4/28/2022

"Sailpoin t application review"

5/5

What do you like best about SailPoint?

Sailpoin t is a good application. We use it for our IAM activities. Wehave automated most of the tasks in the sailpoint application which helps us with our daily tasks Review collected by and hosted on G2.com.

What do you dislike about SailPoint?

The tool serves the purpose for which it was developed. The sailpoint application is very easy to work with and takes less system memory. Overall this is a good application so less issues to point out Review collected by and hosted on G2.com.

Michael B.

Identity Access Management Specalist

Enterprise (> 1000 emp.)

10/28/2021

"i enjoy using and managing this platform"

4.5/5

What do you like best about SailPoint?

ease of use, working with support is not terrible, automation is a lifesaver Review collected by and hosted on G2.com.

What do you dislike about SailPoint?

use of expert services, lack of granularity Review collected by and hosted on G2.com.

Recommendations to others considering SailPoint:

Make sure you have a roadmap of where you are at and where you plan on getting to the long term. This will help you understand what needs to be purchased and implemented. Also, consider what you may already have available with other applications to avoid duplicating efforts/costs. Ensure you have cleaned up everything as best you can before implementing this solution to have a solid foundation for future upgrades. Lots of useful features but requires some specific circumstances to work as intended. Review collected by and hosted on G2.com.

What problems is SailPoint solving and how is that benefiting you?

Auto user provisioning, group assignment for roles, and email creation are fantastic. Setting up some of these things was a challenge, and modifying some of them is also troublesome. I realized that it's all based on a solid foundation but not always possible to start at that point. Review collected by and hosted on G2.com.

Ryan C.

Supervisor of Digital Identity Management Engineering

Enterprise (> 1000 emp.)

10/25/2021

"Sailpoint IdentityIQ provides a solid, consistent experience with good extensibility."

4/5

What do you like best about SailPoint?

For end-users, the UI is simple, clean, and intuitive. The out-of-the-box workflows provide a nice experience for users requesting access or entitlements, and custom workflows leverage the same UI elements for a consistent look and feel.

From an extension and integration perspective, IdentityIQ's application model makes it easy to consume and manipulate identity data end-to-end. By using an XML model and BeanShell, access to data elements is handled consistently throughout the environment. Review collected by and hosted on G2.com.

What do you dislike about SailPoint?

The major drawback that we encounter is due to the task-based nature of IdentityIQ's operations. This architecture builds in delays in processing updates from authoritative sources that would be better to avoid. In a larger environment requiring updates from multiple sources each day, it is challenging to achieve real-time operations across the board. Review collected by and hosted on G2.com.

What problems is SailPoint solving and how is that benefiting you?

Using Sailpoint IdentityIQ, we have reduced the effort and elapsed time needed to create and set up new users in our environment and improved the accuracy and timing of access removal for departing and moving users. We have provided additional workflows to support teams allowing them to troubleshoot and resolve access issues quickly. We have improved our audit results by implementing more timely and thorough access reviews. Review collected by and hosted on G2.com.

Prakash Gupta K.

Manager

Enterprise (> 1000 emp.)

7/3/2022

"Literally wonderful"

4/5

What do you like best about SailPoint?

Identity Governance, Identity Life Cycle and Reporting Review collected by and hosted on G2.com.

What do you dislike about SailPoint?

Role-Based Access management(RBAC) is an area in Sailpoint to be improved. Review collected by and hosted on G2.com.

Dane P.

IT Manager

Enterprise (> 1000 emp.)

11/24/2021

"Highly recommend SailPoint"

4.5/5

What do you like best about SailPoint?

SailPoint puts out forward-thinking products and has a great team of people driving the organization forward. Review collected by and hosted on G2.com.

What do you dislike about SailPoint?

I dislike how much it has exposed challenges in our environment. It has required a shift in thinking (for the better) in how we make decisions about software investments. Review collected by and hosted on G2.com.

Recommendations to others considering SailPoint:

They are the best in the business. Trust your partnerships with your implementation. Review collected by and hosted on G2.com.

What problems is SailPoint solving and how is that benefiting you?

Centralized access reviews have created excellent standardization. We have automation in place for new hires and terminations that saves much manual work. We are embarking on a Role initiative this year and the insights provided by SailPoint's suite of tools have been incredibly valuable. Review collected by and hosted on G2.com.

Sheetal C.

IAM Engineer

Enterprise (> 1000 emp.)

5/20/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Sailpoint Identity IQ"

4/5

What do you like best about SailPoint?

You can do hell lot of Customisation.

Get the requirements and code it Review collected by and hosted on G2.com.

What do you dislike about SailPoint?

Its little complicated .

If you are new comer, you will require to get 2 months least to cover end to end Review collected by and hosted on G2.com.

Verified User in Consumer Goods

Enterprise (> 1000 emp.)

10/27/2021

"Highly Flexible And Well Positioned SaaS Solution To Solve Identity Challenges"

5/5

What do you like best about SailPoint?

A strong set of REST APIs to administer and configure system; consistent reliability and frequent updates, unlocking additional functionality that can be leveraged in your organization. New Developer portal is a complete overhaul with well-presented documentation and examples and a broad set of connectors that allow SailPoint to interact with on-prem systems including legacy components. Review collected by and hosted on G2.com.

What do you dislike about SailPoint?

The company is in a significant growth mode as they transition to cloud - for us, this has meant longer than expected delays in answering support inquiries and getting expert services assigned to an analyst. Hopeful, however that they are taking the appropriate measures to improve n these areas overtime. Review collected by and hosted on G2.com.