Sage Intacct Reviews & Product Details

Sage Intacct is the flexible and scalable financial platform that delivers deep accounting capabilities to thousands of businesses across the world. Sage Intacct delivers an array of core accounting applications such as a general ledger, accounts payable, accounts receivable, cash management, and order management to any accounting department or finance team. It also supports functionality for built-in dashboards, real time reporting, time and expense management, project accounting, revenue management, and global consolidations for multiple entities. The software can be used in a wide variety of industries as a horizontal accounting system, but also delivers specialized features for the following industries: Nonprofit, Software and SaaS, Professional Services, Financial Services, Healthcare, Hospitality, Wholesale Distribution, Construction and Real Estate.

Seller

Sage Software

Discussions

Sage Intacct Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Gill Symington

Used by Analytix Solutions and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

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Sage Intacct Integrations

(121)

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Verified User in Accounting

Small-Business (50 or fewer emp.)

9/18/2026

"Simple, No-Frills Reporting That Works Great for Clients"

4/5

What do you like best about Sage Intacct?

I really enjoy all of the reporting options. It works very well for me and my clients needs. It flows well to other platforms I utilize. It is simple and no frills which is nice. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

It looks really old and outdated. A little updating would be nice as long as it didn't stray from the product. It doesn't impact the capabilities, but it would just improve the user experience. I also think the AI is very behind on Sage compared to similar services. Review collected by and hosted on G2.com.

Response from Sammi Zhao of Sage Intacct

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Hi there, thank you so much for sharing such a thorough and honest review! It's genuinely great to hear that the reporting options are delivering for both you and your clients, and that the multi-user access keeps your whole team working in sync — that kind of centralized efficiency is exactly what Sage Intacct is built for. We appreciate your candid feedback on the interface feel; that kind of input is valuable as we continue to evolve the product. On the AI front, we'd love to point you toward what's already available — Sage Intacct actually has a growing set of AI-powered capabilities, including the Finance Intelligence Agent, AP Automation, Close Automation, and GL Outlier Detection, and new tools are being added on an ongoing basis. You can explore the full overview here: https://www.intacct.com/ia/docs/en_US/help_action/Copilot/get-to-know-sage-ai.htm. Thanks again for taking the time to leave such thoughtful feedback — it truly helps us get better.

See how Sage Intacct improved

Verified User in Accounting

Small-Business (50 or fewer emp.)

7/30/2026

"Sage Needs Smarter GL Filtering and More Complete Exports"

3/5

What do you like best about Sage Intacct?

To be honest I am only passive towards Sage - saying what I like best about it would give off the impression I really enjoy a certain aspect of it, which is not the case. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

I think the filtering in Sage needs work. for example if I want to search for a specific GL account, I can only start from the beginning, I cannot type in a word in the GL account name. Additionally when a GL account has no activity for the year even if it started/ended with the same balance, the GL export just doesn't include this account. Why would I want a GL export with accounts missing, even if there is no activity in the year? it doesn't make sense. I also get logged out if I stay away from my computer for a bit of time. The GL filtering I mentioned above is also the same when I want to look up entities - I have to look it up from the beginning otherwise it will not work. Review collected by and hosted on G2.com.

Response from Sammi Zhao of Sage Intacct

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Hi there, your candor here is genuinely appreciated, and this kind of specific feedback is exactly what helps us improve. We're glad to hear that Sage Intacct's multi-entity capabilities are giving you a broader view of your data than you had with QuickBooks — that's exactly the kind of visibility the platform is built to provide. That said, we completely understand your frustration with the GL and entity filtering experience, the export omitting accounts with no activity for the year, and the session interruptions when you step away — these are real pain points, and they're not the experience we want you to have. On the logout front, you can adjust your inactivity duration threshold directly in your personal preferences, which may help take some of the sting out of that specific issue. For the filtering and export concerns, we'd really like to look into things further — please respond here and let us know who's providing your support, whether that's directly from us or through one of our partners, and we'll take the right next step from there. Thanks again for sharing this so thoughtfully.

See how Sage Intacct improved

Gabriel H.

Accounting Controller

Mid-Market (51-1000 emp.)

7/30/2026

"Customizable and Consolidation-Ready for Multi-Entity Orgs"

4/5

What do you like best about Sage Intacct?

I like how Sage Intacct allows for a certain level of customization from the ground up, particularly with detailed integrated data points such as managing different dimensions and reporting structures. The seamless consolidation of our entities is impressive. It also offers really clear and defined controls within each of our operating cycles, like revenue and expense management, as well as invoicing and purchase orders. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

I think there are certain add-on modules within Sage Intacct that could require improvement, such as the prepaid module and the fixed asset module. Even though they are detailed for entering and processing items, they sometimes can't withstand the volume of accounts, additions, or adjustments. It could use fewer clicks and ways to pull in additions automatically or make the right adjustments. Review collected by and hosted on G2.com.

Response from Sammi Zhao of Sage Intacct

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Hi there, thank you for such a detailed and thoughtful write-up — this kind of feedback really means a lot to us! It's wonderful to hear how Sage Intacct is supporting your multi-entity organization, particularly around seamless entity consolidation and the flexibility of your dimensions and reporting structures. Your comment about having "clear and defined controls within each of your operating cycles" really stood out — that's exactly what we aim to deliver. We hear your feedback on the prepaid and fixed asset modules and appreciate you sharing where you'd like to see improvement; that's valuable input for our teams. Customers with your depth of experience are exactly who our Sage Champions community was built for — a program where finance professionals share insights, contribute to product conversations, and connect with peers. If you're open to it, we'd love to have you involved. Thanks again for being such a thoughtful advocate for what works — and for being candid about what could be better.

See how Sage Intacct improved

Tyrrell F.

Certified Public Accountant - Tax & Forensic Accounting

Small-Business (50 or fewer emp.)

7/28/2026

"Fast, Reliable Cloud Hosting with Seamless Multi-Entity Integration"

4/5

What do you like best about Sage Intacct?

The multi-entity integration, automated elimination entries, and the cloud based hosting that is fast & reliable to have multiple users working in the system at one time. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

Implementation was a bit challenging in terms of the team who provided it. They didn't seem well versed in the program. We had someone on our team guiding the process, which thankfully worked out because she had just been to Sage Future and the system is relatively user friendly. It's more expensive than I would like to see..more transparent pricing would really make it better rather than just offering massive discounts. Review collected by and hosted on G2.com.

Response from Sammi Zhao of Sage Intacct

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It's wonderful to hear that multi-entity integration, automated elimination entries, and the speed and reliability of cloud-based access have made such a tangible difference for your team's intercompany accounting and day-to-day operations. We also appreciate you sharing the candid feedback around the implementation experience and pricing transparency — those are genuinely important areas, and hearing directly from customers like you helps us do better. If you'd like to keep that conversation going and have a hand in shaping where Sage Intacct heads next, we'd love to have you in our Sage Champions community:

See how Sage Intacct improved

Verified User in Education Management

Mid-Market (51-1000 emp.)

7/28/2026

"Effortless Reporting and Smooth Payroll Integration"

4.5/5

What do you like best about Sage Intacct?

After an intense initial setup with a knowledgeable partner (ours was over seven years ago), the system’s core features have been relatively easy to master, and our reporting is now nearly effortless. Of course, we follow the credo of avoiding "garbage in, garbage out", meaning we take great care in entering data the right way! We have integrated payroll well and have taken advantage of linking bank activity to improve bank reconciliation completion time. We want to continue to integratee other automation features and possibly AI, so that we can continue to be more effective and timely with financial reporting. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

Not really a downside per se at all, but it has become so developed that we just don't have the time to master all it offers to fully maximize its potential. We are a relatively small nonprofit with a small staff, so learning time is at a premium!

However, it should be noted that as a small nonprofit on a very tight (and shrinking) budget, the cost of annual membership is quite high, but so far the performance advantages are strong enough to convince our Board to keep this cost in the budget! Review collected by and hosted on G2.com.

Response from Sammi Zhao of Sage Intacct

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What a journey — seven-plus years in and reporting that once felt like a transformation now just feels like Tuesday. It's genuinely great to hear that the payroll integration and bank reconciliation improvements have made such a tangible difference for your team, and that your Board continues to see the value. We hear you on the challenge of keeping pace with everything Sage Intacct has to offer, especially with a small but clearly dedicated staff. If you ever want to explore the growing automation and AI capabilities on your own timeline, we'd love to keep that conversation going. In the meantime, we'd love to have you share your experience as a Sage Champion — your perspective as a long-tenured nonprofit user is exactly the kind of story that helps others make confident decisions.

See how Sage Intacct improved

Muhammad O.

Accounting Manager

Information Technology and Services

Enterprise (> 1000 emp.)

5/13/2026

"Sage Intacct: Scalable Financial Control with Powerful Dimensional Reporting"

4/5

What do you like best about Sage Intacct?

What I like most about Sage Intacct is how effectively it brings together financial control and scalability with perfect UI for teams across the world without being feeling overly rigid with reasonable pricing and return on investment, while the support team is also tremendous and readily available.

A few standout areas:

Dimensional accounting

This is probably the biggest differentiator. Instead of creating endless GL accounts, you can analyze transactions by dimensions like entity, department, project, customer, location, or employee. Reporting becomes dramatically cleaner and more flexible.

Strong multi-entity and consolidation capabilities

Intercompany accounting, currency handling, and entity-level reporting are much smoother compared to many mid-market ERPs. For growing international businesses, this is a huge unlock.

Reporting flexibility

Custom dashboards and real-time financial visibility are excellent. Finance teams can move closer to decision support rather than just transaction processing.

Open ecosystem and integrations

It integrates well with tools like Salesforce, payroll systems, expense platforms, and BI tools including Power BI and other FP&A tools. That makes it powerful for building finance automation stacks.

Cloud-native architecture

No heavy on-prem maintenance drama. Updates are smoother, accessibility is better, and remote finance operations become easier.

Audit trail and controls

The system maintains strong auditability and role-based controls, which is valuable from both governance and compliance perspectives. All the way, it is now going towards building AI landscape within Sage's existing capabilities for which I am really excited to look into. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

What I dislike most about Sage Intacct is that sometimes it feels like an incredibly powerful finance engine wrapped inside workflows that still require too many clicks, workarounds, and consulting hours.

The biggest pain points I’ve seen repeatedly from finance teams and user reviews:

Heavy reliance on add-ons and consultants

Many advanced workflows, custom reporting needs, or operational capabilities require additional modules, partner support, or paid consulting. Costs can snowball faster than expected.

Some workflows feel unnecessarily rigid

Editing transactions, handling approvals, bank reconciliations, and intercompany processes can sometimes involve too many steps or reversals. Users frequently mention friction in day-to-day operational accounting.

Permissions and controls can become cumbersome

Strong controls are good for governance, but users sometimes feel basic tasks become overly permission-dependent. Review collected by and hosted on G2.com.

What problems is Sage Intacct solving and how is that benefiting you?

It's best suited for our business as we are operating in consulting services company spread across multiple countries in Asia and Americas. It enables us managing thousands of timesheets smoothly where we invoice them to customers while keeping in line all the existing operational accounting procedures with real time performance across all regions. Review collected by and hosted on G2.com.

Joshua D.

Senior Accountant / System Administrator

Mid-Market (51-1000 emp.)

4/29/2026

"Robust Multi-Entity Capabilities, But Reporting Could Improve"

4/5

What do you like best about Sage Intacct?

I like Sage Intacct's strong advance consolidations, which are probably one of the highest value areas. I enjoy the cloud-based administration and prefer configuration over customization. The integration capabilities and reporting flexibility are also great, along with a solid audit trail and controls. I appreciate the customer advisory board relationship we have. If I had to summarize my top favorite things about Sage Intacct, they would be multi-entity consolidation, dimensional financial reporting, and cloud-based administration. The multi-entity consolidation really cuts down on time since without Intacct, consolidating would require exporting trial balances from multiple entities and a lot more manual work. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

But drilling down in our intercompany balances is not as what we had hoped. The drilling down of our consolidation can be complex and hard to navigate. Just the native reporting has limitations. Intacct reporting is good, but leadership and operational teams often want more advanced analytics. Custom dashboards, which is why Aqua continues to leverage Snowflake, SSRS, and Excel, are needed. Troubleshooting integrations can still be challenging, with examples like API failures and import errors being laborious to resolve. Workflow flexibility is an issue as Intacct workflows handle common finance needs well, but highly customized business processes sometimes require external automation, middleware solutions, or manual review steps. It isn't the operational system of record, and with large data volumes from our business, a lot of things have to be imported on a summary basis, which means work with Snowflake to get a more detailed outlook. Occasionally, users may find navigation isn't always intuitive, and some configurations require specialized knowledge. Review collected by and hosted on G2.com.

Jennifer G.

Accounting Technician

Mid-Market (51-1000 emp.)

5/13/2026

"Great Automations and Custom Reporting—AI AP Invoice Uploads Shine"

5/5

What do you like best about Sage Intacct?

The automations are great. Reporting is a breeze and customizable. I'm enjoying AI AP invoice uploads and email functions. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

When working with AP drafts that I've uploaded using AI upload or email, it would be nice to go directly to the next draft invoice. Once I submit an invoice, it brings me back to the list of drafts. It would be more seamless, similar to bank matching in the Cash Management module, if I can submit and go to the next one. Review collected by and hosted on G2.com.

What problems is Sage Intacct solving and how is that benefiting you?

I am able upload invoices automatically and submit them to the approvers. Before, I would print, hand the invoice to the mangers, they sign them, then hand back to me, I would key in all invoice details, post, and then go back and scan in the electronic copy of the invoice. With Sage Intacct, it zips right through all that workflow and keeps me moving efficiently. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

9/17/2026

"Fast, User-Friendly, and Highly Customizable Reporting"

5/5

What do you like best about Sage Intacct?

It’s fairly user-friendly and offers a lot of capabilities, with many ways to drill down into details and switch between different modules and journals. The reports are highly customizable, which is a big plus. We’ve integrated BILL to Sage, and so far it’s working mostly well. The application loads quickly and transitions between different views just as fast. The AI help tool is very helpful for answering most application questions, and Sage University provides plenty of in-depth information on the various modules. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

Many modules that I'd consider to be basic accounting modules (FA, Prepaids) are not included by default. AP Bills view doesn't show all "relevant" invoices quickly (same Vendor, same GL) similar to other AP processing tools. Review collected by and hosted on G2.com.

Response from Sammi Zhao of Sage Intacct

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Hi there, thank you for sharing such a detailed and thoughtful review! It's great to hear that Sage Intacct's customizable reporting, fast navigation, drill-down capabilities, and resources like the AI help tool and Sage University have all been making a real difference for your team — and it's wonderful to know the BILL integration has been working well. We also appreciate your honest feedback about Fixed Assets and Prepaids not being included by default, and the AP Bills view not surfacing same-vendor, same-GL invoices as quickly as you'd like. This isn't the experience we want for you. To help us look into it, please respond to this message and let us know who's providing your support — whether directly from us or through one of our partners — and we'll make sure the right team follows up.

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

7/23/2026

"Time-Saving Drill-Downs, but Support and Implementation Gaps Are Costly"

3.5/5

What do you like best about Sage Intacct?

Sage Intacct makes corrections to entries easy. Also, the ability to drill into invoice detail on expense line items saves time and effort. The drill capability on financial statement line items also saves time related to variances, etc. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

If your implementation team is not top-notch, you will not receive a second chance. We recently switched to our third support team in two years. The new teams struggle to figure out what the implementation team did during the first go around. We may be stuck reimplementing the software, and Sage does not have any recourse for us. It has been frustrating and will end up costing us a pretty penny just to get the software to work the way it was intended. Review collected by and hosted on G2.com.

Response from Sammi Zhao of Sage Intacct

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Hi there, thank you for taking the time to share such detailed feedback — it really does help us understand where we're falling short. We're genuinely glad to hear that features like drilling into invoice detail on expense line items and financial statement line items are saving you time, and that making corrections to entries has been a smoother experience. At the same time, we're really sorry to hear about the challenges you've faced with your implementation and the transitions between support teams — that's not the experience we want for you, and we completely understand how frustrating and costly that situation has been. Please respond to this message and let us know who's currently providing your support, whether that's directly from us or through one of our partners, so we can make sure the right people are working to help get things on track for you.