# Riverbed Aternity Employee Experience Reviews **Vendor:** Riverbed Technology **Category:** [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm) **Average Rating:** 4.5/5.0 **Total Reviews:** 12 ## About Riverbed Aternity Employee Experience Alluvio Aternity for APM (formerly called AppInternals) provides simplified high-definition APM visibility leveraging Real User Monitoring, Synthetic Monitoring, and OpenTelemetry, that is scalable, easy to use and deploy, and unifies insights across end users, applications, networks, and the cloud-native ecosystem. ## Riverbed Aternity Employee Experience Reviews ### 1. Global Visibility and Control with Potential for Improvement in AI **Rating:** 4.0/5.0 stars **Reviewed by:** Pilar S. | Technical Consultant, Consulting, Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2025 **What do you like best about Riverbed Aternity Employee Experience?** I like that with Riverbed Aternity Employee Experience you can change device settings, see the status, see where they are connected from and how, what applications they use and for how long. I also appreciate the global vision the product offers. **What do you dislike about Riverbed Aternity Employee Experience?** You could have an AI to see things directly without having to know where to navigate through its menus. That is, tell the AI 'I want to see this' and it shows it to you directly. **What problems is Riverbed Aternity Employee Experience solving and how is that benefiting you?** I use Riverbed Aternity Employee Experience to monitor devices, obtain information for assessments, and make remote changes to configurations. It allows me to see the status, connections, and application usage on the devices, as well as providing an overall view. ### 2. Good product, worth the money **Rating:** 3.5/5.0 stars **Reviewed by:** Hayley G. | Product Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 23, 2021 **What do you like best about Riverbed Aternity Employee Experience?** AppInternals is a good product for monitoring the health of our applications. It is fairly easy to set up a dashboard. It's a great tool to quickly get a high level view of how well everything is working. **What do you dislike about Riverbed Aternity Employee Experience?** The features aren't always the best. It would be nice to have some setups/templates for common features. For example, we use a fairly basic Azure setup with a redis cache, service bus, a few App Service plans, and so on. It's also got one database. I had to configure all of it separately, but I think that it would have been nice to select from a pre-made template. **What problems is Riverbed Aternity Employee Experience solving and how is that benefiting you?** The main benefit is that AppInternals does a great job of seeing the status of everything we have it monitoring. It's a great look at how everything is working. I can take one quick look and I know that we are in good shape. ### 3. Aternity is pretty good **Rating:** 5.0/5.0 stars **Reviewed by:** Gaurav G. | AI/ML Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 26, 2022 **What do you like best about Riverbed Aternity Employee Experience?** The easy of employee managibility & interaction **What do you dislike about Riverbed Aternity Employee Experience?** CPU Usage could be could be optimized & lesser. **What problems is Riverbed Aternity Employee Experience solving and how is that benefiting you?** More productivity. Faster deliverables. Better interaction with cross teams across different orgs. Faster closure times ### 4. My review on Aternitu **Rating:** 4.0/5.0 stars **Reviewed by:** Abdul Q. | Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 25, 2022 **What do you like best about Riverbed Aternity Employee Experience?** I find the platform most helpful in being user friendly compared to others. Obtaining the analysis has helped us achieve our business goals. **What do you dislike about Riverbed Aternity Employee Experience?** Perhaps the software can be made into being a bit more intuitive. In essence The workflow can be better **Recommendations to others considering Riverbed Aternity Employee Experience:** Definitely use the trial version to see if it fits your needs. **What problems is Riverbed Aternity Employee Experience solving and how is that benefiting you?** Recently I did an analysis on our remote compared to in-person workforce which was really helpful. ### 5. Best took to monitoring, Analytic and integration any tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2022 **What do you like best about Riverbed Aternity Employee Experience?** Providing best Analytics Solutions. Like Visualisation dashboard, reports etc **What do you dislike about Riverbed Aternity Employee Experience?** Response time between data source and fetching report. **Recommendations to others considering Riverbed Aternity Employee Experience:** Best solution provider i have ever used. **What problems is Riverbed Aternity Employee Experience solving and how is that benefiting you?** Visualisaing the data making dashboard. ### 6. Want to map end user experience? **Rating:** 3.5/5.0 stars **Reviewed by:** Amit G. | Sr. Vice President, Enterprise (> 1000 emp.) **Reviewed Date:** January 17, 2022 **What do you like best about Riverbed Aternity Employee Experience?** gives a good view of end-user experience across applications with lots of actionable insights **What do you dislike about Riverbed Aternity Employee Experience?** expensive for enterprise-wide realtime use **What problems is Riverbed Aternity Employee Experience solving and how is that benefiting you?** getting insights into user personas and application benchmarking ### 7. Amazing desktop monitoring tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Relations | Enterprise (> 1000 emp.) **Reviewed Date:** September 28, 2021 **What do you like best about Riverbed Aternity Employee Experience?** The Reporting component is by far the biggest feature. The canned reports plus the ability to create your own reports easily **What do you dislike about Riverbed Aternity Employee Experience?** The licensing cost for large organizations. They have enhanced their license offering recently to give more granulated options **What problems is Riverbed Aternity Employee Experience solving and how is that benefiting you?** We had zero insight into the performance of our desktops before implementing Aternity. This gives us pro-active information to resolve issues before end users ever have to call the service desk ### 8. The ultimate tool for monitoring SaaS performance and end-user experience **Rating:** 5.0/5.0 stars **Reviewed by:** Jon D. | Director Information Technology Support, Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2020 **What do you like best about Riverbed Aternity Employee Experience?** First, Aternity provides our organization the ability to see how web applications that we purchase and consume but do control are functioning without having code on the web application servers. To the best of my research, this is the only application that does this. Most (98%+) of my employers' line-of-business applications are web applications for which we have master service agreements with the hosts. Prior to purchasing Aternity, the only way I knew if we were having issues with those applications was 1) if our users complained or 2) if our vendor admitted a problem. With Aternity, I can see in near real-time and get alerted if activities on any of the SasS services that we consume are below the baseline. Beyond that, I know how many users, which activities, where they are, and I can relatively easily provide this log data to the vendor to assist them in their analysis. I would have bought Aternity just for that capability alone. However, Aternity also provides me a wealth of individual system performance data, so now when a user complains about performance issues I can more easily validate their concerns and pinpoint the issue. It's not a silver bullet, but it is very helpful. Additionally, in the work from home world, I was able to run a report showing the wireless signal strength of all my WFH employees and determine who needed to move their system, get an antenna, or wire up. It was a long road for me to convince upper management to invest in Aternity. We initially looked at it in June 2017 and we didn't purchase until March 2020. During that interval, I kept looking at "competing" products, but almost all of them were designed for web application hosts and required code on the web application servers, which was impossible for us. Since implementation, it has only taken a few SaaS outages or degradation episodes during which I was able to provide hard data and color graphs on the nature of the outage for our leadership to see that it was money well spent. If your organization uses SaaS to any significant degree, you need to get Aternity. **What do you dislike about Riverbed Aternity Employee Experience?** I'm not sure that there's anything that I dislike about the product, except that it doesn't make coffee for me in the morning. The data you're looking for can be elusive at times, and there are aspects of the interface that make this more difficult, for example, where most apps would have you right-click, you have to left-click, not a deal-breaker but a mental adjustment. I wish it could provide more detailed network performance analysis from the endpoint, for example, connection speed from a user's home network to our corporate network, but that's a nice to have for us, not a requirement. **Recommendations to others considering Riverbed Aternity Employee Experience:** This is a deep product that has a tremendous range of capabilities, but as with anything you get out what you put in. It requires a fair bit of fine-tuning at the outset to work well, so working with your sales and professional services teams during implementation is critical. Both my sales team and my PS team have been amazing. There's simply a lot to the product and you have to invest the time to understand it to get the most from it. **What problems is Riverbed Aternity Employee Experience solving and how is that benefiting you?** Service level monitoring: We know within minutes if any of our SaaS vendors is below SLA or performing poorly regardless of SLA. End-user experience monitoring: We can see if our users are having issues with their individual system or a monitored application. ### 9. Aternity is the most versatile monitoring tool in our toolbox **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2020 **What do you like best about Riverbed Aternity Employee Experience?** Actionable insights across hardware, software and application performance and very easy to deploy. Early warning alerts for Monitored Applications which have breeched automatically learned performance baselines have given IT Ops teams visibility of Users and Locations impacted and have sometimes alerted before infrastructure alerting has detected a problem. Analysis of remote workforce (VPN vs On Site) and Executive dashboards have been a lifesaver through COVID response. Really helpful team that aren't just interested in selling you the latest and greatest, but want to help you drive improvements through the capabilities of Aternity. **What do you dislike about Riverbed Aternity Employee Experience?** Out of the box product is great, but some more customisation on the "Monitor Application" pages would be nice, for example, being able to customise what metrics by default you want to see. It would also be good to be able to chose a smaller timeframe on this page. **Recommendations to others considering Riverbed Aternity Employee Experience:** Start off with a PoC to demonstrate value to Executive sponsors - it's really easy to deploy and try out before purchasing. **What problems is Riverbed Aternity Employee Experience solving and how is that benefiting you?** Some recent examples: - Compare the performance of key applications between VPN users and On Site users - Dashboard of trend over time of increase in VPN users and decrease of on site during COVID response - Detected and alerted on decrease (to 0) of application use which was an early indication of an internet connectivity issue - Detecting BSOD issues with Win10 rollout - Identifying all devices with a specific SSD model (with active user and location) for recall/replacement ### 10. Performance Tuning of a Java based Enterprise application **Rating:** 5.0/5.0 stars **Reviewed by:** Sandeep D. | Enterprise (> 1000 emp.) **Reviewed Date:** June 02, 2020 **What do you like best about Riverbed Aternity Employee Experience?** The statistics shown and ability to sneak into method level runtime details. Great tool to convince management for performance changes. **What do you dislike about Riverbed Aternity Employee Experience?** Nothing as such but could be enhanced to support java memory leak assistance like a view inside kind of residue accumulated. **What problems is Riverbed Aternity Employee Experience solving and how is that benefiting you?** We need to support Donation centers scheduling and management system for high load during COVID situation , Aternity turned out to be Biggest Single helping factor to understand and improve system. ### 11. Aternity insights Delivering a Wide view of end user Challenges **Rating:** 5.0/5.0 stars **Reviewed by:** Paul J. | Performance & Reliability Technical Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** May 18, 2020 **What do you like best about Riverbed Aternity Employee Experience?** Wide range of data that is available and the flexibility that Tableau brings to creating dashboards **What do you dislike about Riverbed Aternity Employee Experience?** New Feature releases tend to be Beta as opposed to actually being generally available **Recommendations to others considering Riverbed Aternity Employee Experience:** Trial the product as I think it will open up other avenues of thought around EUE **What problems is Riverbed Aternity Employee Experience solving and how is that benefiting you?** Comparing general user experience for critical applications and the impact that hardware specification has ### 12. Very good tools, and easy to work **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2020 **What do you like best about Riverbed Aternity Employee Experience?** readable dashboard, and PC/device metric are very helpfull **What do you dislike about Riverbed Aternity Employee Experience?** troubleshooting an drilldwon is not at level expect (compare to other Riverbed product) **Recommendations to others considering Riverbed Aternity Employee Experience:** best tools to monitor UXI and do a incident dispatch not enought to Troubleshoot performance on PC Network or applications. **What problems is Riverbed Aternity Employee Experience solving and how is that benefiting you?** Resource consumption of PC with Gsuite and global Webapp deployment compare to MSoffice ## Riverbed Aternity Employee Experience Discussions - [What is aternity agent software?](https://www.g2.com/discussions/what-is-aternity-agent-software) - 1 comment - [View Riverbed Aternity Employee Experience pricing details and edition comparison](https://www.g2.com/products/riverbed-aternity-employee-experience/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-05+03%3A30%3A05+-0500&secure%5Bsession_id%5D=df1fedcb-89cc-4040-a655-bbd0836921ec&secure%5Btoken%5D=3855cbeda0864224822ed22cd2ff346f0b1d2c812bf8baa386fcb499ff4198ab&format=llm_user) ## Riverbed Aternity Employee Experience Features **Monitoring** - Performance Baselines - Performance Analysis - Performance Monitoring - AI/ML Assistance - Multi-System Monitoring **Experience** - Telemetry Collection - Feedback **Response** - Dashboards and Visualization - Incident Alerting - Root Cause Analysis (RCA) **Management** - Digital Experience Score - Alerts - Budget Analysis - Remediation - Optimization **Performance** - Troubleshooting - Uptime Monitoring - Performance Monitoring - Issue Tracking - Resource Monitoring **Agentic AI - Application Performance Monitoring (APM)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Performance** - Real User Monitoring (RUM) - Second by Second Metrics **Functionality** - Synthetic Monitoring - Dynamic Transaction Mapping - Load Balancing - Cloud Observability ## Top Riverbed Aternity Employee Experience Alternatives - [Nexthink](https://www.g2.com/products/nexthink/reviews) - 4.6/5.0 (343 reviews) - [Dynatrace](https://www.g2.com/products/dynatrace/reviews) - 4.5/5.0 (1,231 reviews) - [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews) - 4.3/5.0 (335 reviews)