The G2 on Right Click Tools

Right Click Tools Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Right Click Tools easy to use, enhancing their efficiency and simplifying everyday tasks with SCCM. (13 mentions)

Users value the advanced features of Right Click Tools that enhance device management and efficiency in their organization. (11 mentions)

Users value the automation capabilities of Right Click Tools, significantly enhancing efficiency and saving time on tasks. (8 mentions)

Users praise the responsive customer support of Right Click Tools, enhancing their remote management capabilities effectively. (7 mentions)

Users find the extra options in Right Click Tools incredibly helpful for simplifying daily SCCM tasks. (6 mentions)

Users commend the efficiency of Right Click Tools, enhancing productivity and simplifying IT management tasks significantly. (4 mentions)

Users find that Right Click Tools significantly enhances productivity in Config Manager, making operations more efficient and user-friendly. (4 mentions)

Users are frustrated by the lack of integration with Intune, affecting control over remote devices on different networks. (4 mentions)

Users find the access restrictions confusing, as unlicensed tools clutter the interface and complicate permissions. (2 mentions)

Users face implementation issues with Right Click Tools, particularly with remote updates and cloud migration challenges. (2 mentions)

Users struggle with access issues, often facing difficulties in permissions that hinder their experience with Right Click Tools. (1 mentions)

Users struggle with authentication issues, often requiring additional support for proper permission management. (1 mentions)

Users express concern over coding difficulties, feeling overly reliant on 3rd party tools instead of using PowerShell. (1 mentions)

Users find configuration issues with Application Manager, as it could simplify deployment processes for better usability. (1 mentions)

Users face customization difficulties in delegating permissions, requiring additional support and guidance for effective use. (1 mentions)

Top Pros or Advantages of Right Click Tools

1. Ease of Use

Users find Right Click Tools easy to use, enhancing their efficiency and simplifying everyday tasks with SCCM.

See 13 mentions

See Related User Reviews

Bill G.

Enterprise (> 1000 emp.)

4.5/5

"Recast Right Click Tools is a GREAT utliity for our environment, WooooHoooo...."

What do you like about Right Click Tools?

All our local OpCo admins and engineers use this daily to perform limited or full functions. Right Click Tools is a nessesary, needed interface that w

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Recast Right Click Tools"

What do you like about Right Click Tools?

The Right Click Tools make Configmgr\SCCM simpler and more efficient to use, manage and administrate. Most of the toolset replaces clunky native funct

2. Features

Users value the advanced features of Right Click Tools that enhance device management and efficiency in their organization.

See 11 mentions

See Related User Reviews

Steve S.

Enterprise (> 1000 emp.)

5.0/5

"Must have tool for all teams who manage via MECM / Intune!"

What do you like about Right Click Tools?

As a Senior System Engineer, I have had the opportunity to work with various tools for managing desktops and servers. However, none have impressed me

Revanth C.

Enterprise (> 1000 emp.)

5.0/5

"RCT"

What do you like about Right Click Tools?

(SCCM) is our primary tool for managing all client computers and servers across the company, Right Click Tools (RCT) serves as the perfect complement.

3. Automation

Users value the automation capabilities of Right Click Tools, significantly enhancing efficiency and saving time on tasks.

See 8 mentions

See Related User Reviews

Steve S.

Enterprise (> 1000 emp.)

5.0/5

"Must have tool for all teams who manage via MECM / Intune!"

What do you like about Right Click Tools?

As a Senior System Engineer, I have had the opportunity to work with various tools for managing desktops and servers. However, none have impressed me

Roger B.

Enterprise (> 1000 emp.)

5.0/5

"Automation is a daily passion"

What do you like about Right Click Tools?

My organization relies ever increasingly on the automation we deliver via several modalities but it is Right Click Tools which allows our admin team t

4. Customer Support

Users praise the responsive customer support of Right Click Tools, enhancing their remote management capabilities effectively.

See 7 mentions

See Related User Reviews

Rick C.

Enterprise (> 1000 emp.)

5.0/5

"I can't imagine ever using MCM/SCCM without Right Click Tools"

What do you like about Right Click Tools?

The functionality built into RCT enable us to perform tasks with just a click or two that would otherwise take substantial amounts of time to write Po

Stephanie J.

Mid-Market (51-1000 emp.)

5.0/5

"Essential for Remote Work Management and Support"

What do you like about Right Click Tools?

Right Click Tools is a necessity in our environment. Our staff uses it every day, to support our end users. RCT allows us to remotely manage and supp

5. Useful

Users find the extra options in Right Click Tools incredibly helpful for simplifying daily SCCM tasks.

See 6 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Great Configuration Manager add in tools"

What do you like about Right Click Tools?

This tool assists with doing day to day SCCM tasks much easier. From adding devices to a collection, running client actions, remote software center, r

Johan N.

Mid-Market (51-1000 emp.)

5.0/5

"Would not last a day without Right-Click Tools"

What do you like about Right Click Tools?

The extra options you get when working in Config Manager is extremely helpful. I use this everyday.

6. Efficiency

Users commend the efficiency of Right Click Tools, enhancing productivity and simplifying IT management tasks significantly.

See 4 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Gamechanger"

What do you like about Right Click Tools?

The ability to streamline MECM functions and undertake actions across multiple endpoints in a single transaction. That and the ability to "shift left"

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Recast Right Click Tools"

What do you like about Right Click Tools?

The Right Click Tools make Configmgr\SCCM simpler and more efficient to use, manage and administrate. Most of the toolset replaces clunky native funct

7. Productivity Improvement

Users find that Right Click Tools significantly enhances productivity in Config Manager, making operations more efficient and user-friendly.

See 4 mentions

See Related User Reviews

Steve S.

Enterprise (> 1000 emp.)

5.0/5

"Must have tool for all teams who manage via MECM / Intune!"

What do you like about Right Click Tools?

As a Senior System Engineer, I have had the opportunity to work with various tools for managing desktops and servers. However, none have impressed me

Revanth C.

Enterprise (> 1000 emp.)

5.0/5

"RCT"

What do you like about Right Click Tools?

(SCCM) is our primary tool for managing all client computers and servers across the company, Right Click Tools (RCT) serves as the perfect complement.

Top Cons or Disadvantages of Right Click Tools

1. Integration Issues

Users are frustrated by the lack of integration with Intune, affecting control over remote devices on different networks.

See 4 mentions

See Related User Reviews

Steve S.

Enterprise (> 1000 emp.)

5.0/5

"Must have tool for all teams who manage via MECM / Intune!"

What do you dislike about Right Click Tools?

I have a lot of remote devices that I lose the ability to control / manage when they are not on our network. This was my only dislike of the tool, bu

David T.

Enterprise (> 1000 emp.)

5.0/5

"Great enhancement for Microsoft Configuration Manager"

What do you dislike about Right Click Tools?

No integration with Intune yet. Hopefully this will come soon.

2. Access Restrictions

Users find the access restrictions confusing, as unlicensed tools clutter the interface and complicate permissions.

See 2 mentions

See Related User Reviews

Chris F.

Enterprise (> 1000 emp.)

4.5/5

"Our Configuration Manager Admins. can't live without these tools!"

What do you dislike about Right Click Tools?

I wish that the tools would only show the products you are licensed for. Ex; I do not own (Privilege Manager) our (Endpoint Insights) but they both a

Erik V.

Enterprise (> 1000 emp.)

5.0/5

"Men user"

What do you dislike about Right Click Tools?

Hard with permission some times. Give the support right permission

3. Implementation Issues

Users face implementation issues with Right Click Tools, particularly with remote updates and cloud migration challenges.

See 2 mentions

See Related User Reviews

Rick C.

Enterprise (> 1000 emp.)

5.0/5

"I can't imagine ever using MCM/SCCM without Right Click Tools"

What do you dislike about Right Click Tools?

Performing a remote group policy update from the console causes popups for the user when the CMD window opens. We had to have a few calls to implemen

Nicholas O.

Enterprise (> 1000 emp.)

4.5/5

"Always the best tool for the job"

What do you dislike about Right Click Tools?

While Right Click Tools excels in many areas, the migration to the cloud is progressing at a slower pace than anticipated. Currently, integration with

4. Access Issues

Users struggle with access issues, often facing difficulties in permissions that hinder their experience with Right Click Tools.

See 1 mentions

See Related User Reviews

Erik V.

Enterprise (> 1000 emp.)

5.0/5

"Men user"

What do you dislike about Right Click Tools?

Hard with permission some times. Give the support right permission

5. Authentication Issues

Users struggle with authentication issues, often requiring additional support for proper permission management.

See 1 mentions

See Related User Reviews

Erik V.

Enterprise (> 1000 emp.)

5.0/5

"Men user"

What do you dislike about Right Click Tools?

Hard with permission some times. Give the support right permission

6. Coding Difficulties

Users express concern over coding difficulties, feeling overly reliant on 3rd party tools instead of using PowerShell.

See 1 mentions

See Related User Reviews

Joshua D.

Enterprise (> 1000 emp.)

5.0/5

"Most used tool"

What do you dislike about Right Click Tools?

I dont know, I guess becoming too dependent on 3rd party, to do something that can be accomplished with powershell.

7. Configuration Issues

Users find configuration issues with Application Manager, as it could simplify deployment processes for better usability.

See 1 mentions

See Related User Reviews

Bryan A.

Mid-Market (51-1000 emp.)

5.0/5

"Great Way to Update Third-Party Apps"

What do you dislike about Right Click Tools?

Application Manager could make deployments a little easier to configure, but once you're rolling there isn't much attention needed.

8. Customization Difficulty

Users face customization difficulties in delegating permissions, requiring additional support and guidance for effective use.

See 1 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

5.0/5

"The Best add-in available for Microsoft Endpoint Configuration Manager"

What do you dislike about Right Click Tools?

For the enterprise version, initially we had difficulties with delegating permissions to our various IT analysts. It was pointed out what we need to l

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Mickael H.

Ou engeeneering III

Enterprise (> 1000 emp.)

9/22/2025

"The SCCM missing tools"

5/5

What do you like best about Right Click Tools?

Nice shortcut to work better with SCCM… Review collected by and hosted on G2.com.

What do you dislike about Right Click Tools?

Word needs to be included in SCCM and needs to be installed on each console. Review collected by and hosted on G2.com.

Nicholas O.

Deployment Administrator

Enterprise (> 1000 emp.)

7/1/2024

"Always the best tool for the job"

4.5/5

What do you like best about Right Click Tools?

Right Click Tools by Recast Software is an indispensable asset for every Config Manager admin. Their unwavering commitment to the IT community is evident through their provision of both a paid and community (free) edition. This demonstrates not only their dedication but also their generosity and support for all IT professionals. The continuous enhancement and expansion of their tools fill the gaps left by Config Manager, making our tasks significantly easier and more efficient. Right Click Tools is truly a game-changer in the realm of IT management. Review collected by and hosted on G2.com.

What do you dislike about Right Click Tools?

While Right Click Tools excels in many areas, the migration to the cloud is progressing at a slower pace than anticipated. Currently, integration with Microsoft Intune is not available, which presents a challenge for admins managing hybrid or full cloud environments. Review collected by and hosted on G2.com.

What problems is Right Click Tools solving and how is that benefiting you?

Right Click Tools provides my team with invaluable access to data and features, saving us hours of work each day. From effortlessly checking log files with a single click to quickly looking up security settings, these tools have significantly reduced our workload, allowing us to dedicate more time to assisting our end-users. The ease of use is exceptional, making it simple to train our team and enabling them to adapt to new features swiftly. This ensures our support team looks professional and efficient from day one. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

5/15/2025

"Gamechanger"

5/5

What do you like best about Right Click Tools?

The ability to streamline MECM functions and undertake actions across multiple endpoints in a single transaction. That and the ability to "shift left" from third line support to second and first line for repeat but consistent transactions. Review collected by and hosted on G2.com.

What do you dislike about Right Click Tools?

We've not found anything to dislike as yet! Review collected by and hosted on G2.com.

Ivan P.

Senior Professional Service Delivery Coordinator

Enterprise (> 1000 emp.)

11/28/2024

"Thank You for the brilliant tool, Recast Software!"

5/5

What do you like best about Right Click Tools?

It's make my daily work routine easer. I use just a few RCT features, but they are very useful for me, so I don't want to think how I will do my work without them. Review collected by and hosted on G2.com.

What do you dislike about Right Click Tools?

Intune integration has missed for now. I hope this gap will be closed soon. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

6/17/2024

"Clarity in the SCCM space"

5/5

What do you like best about Right Click Tools?

Seniors will find RCT very intuitive and easy to install and get up and running from ground up. Seemless integration with SCCM.

All engineers will find many reasons to use RCT making it a daily tool for engineers of all experience levels.

Being able to remotely access client actions allows us our support teams to resolve issues much faster with RCT.

Great small company vibes. Sales and Support are fun and easy to work with.

As far as we are concerned company culture, Remote console tools and Remote Software Center are just a few examples putting RCT severals steps ahead of the competition. Review collected by and hosted on G2.com.

What do you dislike about Right Click Tools?

We couldn't think of a single dislike. We think RCT is close to perfect! Review collected by and hosted on G2.com.

What problems is Right Click Tools solving and how is that benefiting you?

Overall single pane of glass with the most important tools in Configuration Managenement extending remotely down to the endpoint empowering engineers and technicians at better end user management. Too many specific tools to name but highlights include better Kiosk management and control, Bitlocker security tools, etc. Review collected by and hosted on G2.com.

Lepadatu F.

System engineer

Enterprise (> 1000 emp.)

6/12/2024

"Excellent"

5/5

What do you like best about Right Click Tools?

Although I do not use all the features of the product, working with sccm without RCT is like walking in the woods blind folded with a hand tied behind your back. Great tool, great support, great community, opened to new ideeas overall excelent experience. Review collected by and hosted on G2.com.

What do you dislike about Right Click Tools?

Nothing to dislike, is just it takes a little time to get used with it, however once you do, feels like a second nature Review collected by and hosted on G2.com.

Stephanie J.

Mid-Market (51-1000 emp.)

5/7/2024

"Essential for Remote Work Management and Support"

5/5

What do you like best about Right Click Tools?

Right Click Tools is a necessity in our environment. Our staff uses it every day, to support our end users. RCT allows us to remotely manage and support our end users quickly and effectively. Running client actions itn the most commonly used tool, as it is more effective in our environment than the Client Notifications native to the Configuration Manager Console. Client information for cache management, when troubleshooting installation issues is a must. System Information for managing and monitoring existing installations boosts our IT support staff's effectiveness greatly. Gone are the days of scheduling time with the user, remoting in and uninstalling manually.

Our IT staff went from 100% onsite support to effective 100% remote support overnight and we would not have been able to do that without the use of Right Click Tools. Recast's customer support made it easy to setup, easy to get working in our environment with our other tools. Review collected by and hosted on G2.com.

What do you dislike about Right Click Tools?

There are very few things to dislike about Right Click Tools. Since RCT is an extension to the MCM console, most issues in our environment go back to the functionality of MCM. Review collected by and hosted on G2.com.

What problems is Right Click Tools solving and how is that benefiting you?

RTC console extension allows us to effect and monitor our remote devices in real time. RCT is a critical tool that our IT support staff utilize everyday to support remote and onsite staff in a way that has minimal impact on the end user. An abiltiy which is invaluable in our hybrid environment. Additionaly it provides us with reporting that we utilize to provide information to our administration team for the upgrade of out of warranty devices and for our management teams for monitoring our software licenses and to our ISO staff for the vulnerbility remediation status for critical software updates. Review collected by and hosted on G2.com.

Bill G.

Enterprise (> 1000 emp.)

5/20/2024

"Recast Right Click Tools is a GREAT utliity for our environment, WooooHoooo...."

4.5/5

What do you like best about Right Click Tools?

All our local OpCo admins and engineers use this daily to perform limited or full functions. Right Click Tools is a nessesary, needed interface that we use every single day. Review collected by and hosted on G2.com.

What do you dislike about Right Click Tools?

I have NO dislikes when it comes to RCT, I can think of nothing that would make me dislike the software. Only issue i have would be no integration with Intune yet, PLEASE MAKE THIS HAPPEN.... Review collected by and hosted on G2.com.

Rick C.

Enterprise (> 1000 emp.)

4/5/2024

"I can't imagine ever using MCM/SCCM without Right Click Tools"

5/5

What do you like best about Right Click Tools?

The functionality built into RCT enable us to perform tasks with just a click or two that would otherwise take substantial amounts of time to write PowerShell scripts to achieve.

The built in kiosk functions help us manage our kiosk logins.

Support is great and always available.

All our admins, engineers and site support use RCT daily to perform limited or full functions. Review collected by and hosted on G2.com.

What do you dislike about Right Click Tools?

Performing a remote group policy update from the console causes popups for the user when the CMD window opens.

We had to have a few calls to implement as we'd not had a Recast Server previously. Review collected by and hosted on G2.com.

Chris F.

Enterprise (> 1000 emp.)

5/17/2024

"Our Configuration Manager Admins. can't live without these tools!"

4.5/5

What do you like best about Right Click Tools?

They make the day-to-day Configuration Manager administrative tasks much more simplified. Review collected by and hosted on G2.com.

What do you dislike about Right Click Tools?

I wish that the tools would only show the products you are licensed for. Ex; I do not own (Privilege Manager) our (Endpoint Insights) but they both appear in RCT. It doesn't hurt anything, since I will probably purchase those options on the next budget cycle but it does clutter things up if you plan not to use these products in the future. Review collected by and hosted on G2.com.