Right Choice Features
Consumer Intelligence (4)
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Customer Feedback
Provides a forum for customers to give feedback and data storage for company analysis.
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Competitive Intelligence
Allows users to get real-time information on competitors performance and reputation.
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Sentiment Analysis
Gives users greater visibility into the how feel and respond to reputation gaining tactics.
Competitive Analysis
Evaluating strengths and weaknesses of companies with the same target audience
Reporting (3)
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Revenue Reporting
Provides tools with enhanced filtering and correlation between revenue and reputation.
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Corporate Reporting
Helps monitor the overall performance of marketing efforts and brand establishment.
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Dashboard
Provides a centralized hub and management tools for all data points related to online reputation.
Media Monitoring (11)
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Social Networks Monitoring
Helps track and monitor social media trends and interactions.
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Social Media Management
Helps manage social messaging and measures the full impact of social campaigns.
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Digital Media Monitoring
Helps manage ad messaging and measures the full impact of digital advertising campaigns.
Review Monitoring
Automatically monitor and receive alerts for any new online reviews
Brand Management
The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience.
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
SEO Management
Optimize and manage the search engine optimization efforts for a website or digital content
Response Management
Planning and managing of resources and procedures to mitigate the impact of events and incidents
Customer Experience Management
Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.
Negative Feedback Management
Identify, track, and respond to negative feedback
Keyword Tracking
Track and monitor a specific set of keywords
In-House Management (1)
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Employee Performance
Gives visibility into employee performance and each individual's impact on reputation initiatives.
Business Tools (7)
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Bulk Uploading
Allows businesses to upload their location information en masse.
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CMS Agnostic
Product can be used on any content management system.
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CMS Specific
Product is intended for specific types of content management systems.
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Traffic Analytics
Provides analytics concerning traffic to each location.
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Customer Analytics
Provides data on customers and customer behavior based on location.
Website Analytics
Track and analyze information regarding website visitors
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Customer Tools (7)
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Location Listing
Allows customers to see a full list of all locations.
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Product and Category Filters
Allows customers to filter locations based on products or other categories.
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Mobile Access
Access software remotely via mobile devices
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Automatic Geolocation
Product can use geolocation to automatically point customers toward the closest location.
Multi-Location
Manage and support multiple locations
Customizable Categories
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Listing Management (4)
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Network Directory
Ability to submit location data to a wide variety of digital services
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Data Aggregators
Ability to submit location data to major aggregators
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Duplicate Monitoring
Consistently monitors search engines and directories and removes duplicate listings
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Optimization
Offers the ability to enhance listings with menus, photos, videos, or other rich data
Performance (2)
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Real-Time Updates
Changes to location data are synced across listings immediately and in real time
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Analytics
Provides data or insights into listing performance and engagement
Local Search Optimization (17)
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Rank Tracking
Monitor and report on ranking in local search results
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Online Listings
Report on local citations and distribute accurate listing data to directories and search engines
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Google My Business
Optimize or automate content for Google My Business
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Reputation Management
Monitor online reviews and brand reputation
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Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
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Dashboards and Reporting
Provide insights and data visualizations from a comprehensive dashboard
Web Traffic Reporting
Collect and analyze traffic data about website visitors
Conversion Tracking
Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads
Click Tracking
Track the amount of clicks on individual products to measure campaign results
Pageview Tracking
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Advertising Management
Manage advertising space and its sales within your network or publication
Campaign Management
Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
Link Management
Monitoring and organizing references from a webpage to external sites and internal pages
Listing Management
Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites)
SEO Management
Optimize and manage the search engine optimization efforts for a website or digital content
Reviews Management
Track and monitor reviews of products or services
SEO Auditing & Monitoring (5)
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SEO Alerting
Delivers instantaneous notifications to alert users to significant issues or changes that could compromise a website's SEO health.
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SEO Auditing
Evaluates a website's overall SEO health and recommends actions to correct potential issues or improve content.
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SEO Change Tracking
Maintains a full record of changes to website content or infrastructure, and provides access to historical snapshots or backups.
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Technical SEO
Provides an SEO web crawler that consistently monitors and identifies technical issues within a website.
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
SEO Content & Rankings (13)
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Link Building
Provides tools for backlink analysis and identifies relevant link building opportunities.
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Keyword Research
Suggests related keywords for a given search term and provides metrics such as keyword volume, difficulty, and competition.
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SERP Rank Tracking
Tracks organic rank for targeted keywords and reports on current and historical metrics for average position, visibility, share of voice, traffic, etc.
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Localization
Provides keyword ranking data based on geographic location and device type.
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Content Insights
Offers tools to optimize SEO content such as long-tail keywords, audience insights, content intelligence, or an AI writing assistant.
Customer Activity Tracking
A report showing what actions customers perform
Click Tracking
Track the amount of clicks on individual products to measure campaign results
Referral Tracking
Log and store the source of contacts/leads
Visitor Tracking
Track visitors and purpose of visits
Mobile Keywords
Unique word that contains letters or numbers that identifies specific campaigns
Keyword Research Tools
Platforms that assist marketers in identifying relevant keywords for their content, websites, or advertising campaigns
Keyword Tracking
Track and monitor a specific set of keywords
ROI Tracking
Monitor conversion rates and analyze effectiveness and profitability of marketing efforts
SEO Reporting (7)
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Competitor Analysis
Provides competitor data on key metrics such as backlinks, SERP rankings, organic search traffic, domain strength. etc.
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Data Visualization
Displays rankings and key metrics visually, such as through charts or graphs
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Custom Reports
Enables users to build customized SEO reports
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White Label
Enables users to add their own branding to SEO reports
Real-Time Data
Receive data and information in real time
Trend Analysis
Review data from past periods to reveal recurring tendencies and predict future performance
Scheduled/Automated Reports
Set a time to generate routine reports automatically
Generative AI (5)
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AI Text Generation
Allows users to generate text based on a text prompt.
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AI Text Summarization
Condenses long documents or text into a brief summary.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
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AI Text Generation
Allows users to generate text based on a text prompt.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Agentic AI - Revenue Operations & Intelligence (RO&I) (8)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Website Integration
Seamlessly integrates with 3rd party websites
Agentic AI - SEO Tools (11)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
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Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
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Decision Making
Makes informed choices based on available data and objectives
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Multi-Language
Manage and support multiple languages
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Google Analytics Integration
Integration with Google Analytics to track and report website traffic
Agentic AI - Online Reputation Management (10)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
AI/Machine Learning
Software program that continuously adjusts its behavior based on observed data
CRM Integration
Integration with third-party CRM systems
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Additional Functionality (144)
Retargeting
Adding retargeting pixels to track users who click a link and show them targeted ads
API
Application programming interface that allows for integration with other systems/databases
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Website Analytics
Track and analyze information regarding website visitors
Broken Link Discovery
URL Shortener
Online tool that takes a longer URL and condenses the link to optimize sharing through copy and paste techniques
Social Media Monitoring
Track activity on sites such as Facebook, Twitter, Instagram, etc.
Custom Domains
Create branded link campaigns or short links with one or multiple custom domains.
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Backlink Management
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Customizable Branding
Add customized logos and colors to align with company branding
Web Traffic Reporting
Collect and analyze traffic data about website visitors
For Marketing and Advertising
Used by marketers and advertisers
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
SEO Management
Optimize and manage the search engine optimization efforts for a website or digital content
Secure Data Storage
Securely stores data to prevent data loss or breaches
Real-Time Analytics
Analyze and gain insights into data in real-time
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Campaign Management
Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
Geotargeting
Geographic location of visitors determines behavior of the software
Link Editing
Change or redirect the destination URL of a short link
URL Customization
Modifying a website's URL to enhance readability, branding, or campaign alignment
Data Import/Export
Import and export data to and from software applications
Link Analytics
Track, analyze and report on click-through rates from URLs
Multi-Channel Marketing
Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
Campaign Scheduling
Set campaign schedules by selecting start, pause, and end dates
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
WYSIWYG Editor
What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface
Conversion Rate Optimization
Improving user journey to boost the percentage of visitors who take a desired action (sign-ups or purchases)
A/B Testing
Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness
Localization Automation
Adapt content to display differently based on viewer location
Multi-Location
Manage and support multiple locations
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Dashboard
Assembly of graphs and charts for visualizing and tracking statistics/metrics
Landing Pages/Web Forms
Create landing pages or online forms designed to capture new leads and prospects
Link Management
Monitoring and organizing references from a webpage to external sites and internal pages
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Real-Time Updates
Receive system updates as soon as any changes are made
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Workflow Management
Create, design and manage workflows for repetitive tasks
Campaign Analytics
Track and interpret campaign performance metrics
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Multi-Campaign
Manage multiple campaigns in one system
Email Marketing
Create and send email blasts/campaigns
Website Management
Built-in website builder or integration with third-party site
Performance Management
Organize and manage the accomplishments and development of employees or performance of applications or systems
Backlink Monitoring
Discover the total number of backlinks, referring domains, and referring IPs going to a domain
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Advertising Management
Manage advertising space and its sales within your network or publication
Content Personalization
Personalize delivered content based on characteristics, preferences, behavior or other data across the network
Issue Management
Identify and respond to unexpected problems or failures (ie. "negative events")
Heatmaps
A visual display that uses a color spectrum to show how visitors interact with areas of a web page
Problem Area Alerts
Highlighting or otherwise flagging areas that require review or change
Widgets
An extended application or connector that enables users to perform additional services with their current set of tools
Multivariate Testing
Create many versions of emails, forms, or actions and gauge which is most effective
Behavior Analytics
Track and analyze user behavior within a system or network
Audience Targeting
Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention
Real-Time Reporting
Active reporting of data and metrics
Customer Segmentation
Process of dividing customers into groups based on common characteristics
Product Recommendations
Product suggestions provided to users based on past behavior and relevant data, such as browsing and purchasing history
Session Recording
Record active support and chat sessions for auditing and training
Mobile Friendly Test
Measures how easily users can access, read, and navigate the site on mobile devices
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Geo Rankings
Discover the ranking of business based on location-specific keywords at the zip level
Landing Pages/Web Forms
Create landing pages or online forms designed to capture new leads and prospects
Localization Automation
Adapt content to display differently based on viewer location
Bounce Rate Analysis
Report on email bounce rate statistics
Keyword Research Tools
Platforms that assist marketers in identifying relevant keywords for their content, websites, or advertising campaigns
SEO Audit
Identifying problems across various website data points that can prevent the site from ranking on Google and other search engines
Campaign Analytics
Track and interpret campaign performance metrics
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Backlink Monitoring
Discover the total number of backlinks, referring domains, and referring IPs going to a domain
Trend Analysis
Review data from past periods to reveal recurring tendencies and predict future performance
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Multi-Language
Manage and support multiple languages
Third-Party Integration
Addition of necessary external data, applications, tools, or features
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Competitive Analysis
Evaluating strengths and weaknesses of companies with the same target audience
Multi-Location
Manage and support multiple locations
White Label
Ability that lets users rebrand the software to make it look like their own
Hashtag Tracking
Track the usage of certain hashtags
Review Sharing
Share internal and external reviews on social media platforms
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Predictive Analytics
Predict future data based on historical data sets
Customer Advocacy
Encourage your customers to promote your company by providing materials, tools, and reward programs
Automated Responses
Automatic reply functionality for incoming messages
Multi-Channel Distribution
Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Employee Advocacy
Enables employees to promote their company by supplying them with materials, tools, and reward programs
Widgets
An extended application or connector that enables users to perform additional services with their current set of tools
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Scoring
Automatically calculate score after the assessment
API
Application programming interface that allows for integration with other systems/databases
Customizable Reports
Alter the layout and content of reports
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Customizable Fields
Customize data fields to support various needs and use cases
Review Request
Allows businesses to request reviews from their customers
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Multi-Language
Manage and support multiple languages
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Geocoding
Converting human-readable addresses into geographic coordinates
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Lead Capture
Automatically identify and save contact information of potential customers
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Widgets
An extended application or connector that enables users to perform additional services with their current set of tools
Automatic Location Detection
Determining the physical location of a device in real-time
API
Application programming interface that allows for integration with other systems/databases
Duplicate Detection
Compare new data with existing records to detect duplicate entries
SEO Management
Optimize and manage the search engine optimization efforts for a website or digital content
Product Catalog
Present a catalog of inventory that customers can view
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Categorization/Grouping
Organize and group data or items based on various criteria
Directions
Instructions for reaching a destination
Product Search
The ability to discover a specific item the customer is looking to purchase
Route Optimization
Finding the most optimal routes for drivers based on various factors and constraints
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Data Synchronization
Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
Preview Functionality
Preview materials before finalizing projects
Geotargeting
Geographic location of visitors determines behavior of the software
Ratings/Reviews
Ratings/Reviews
Data Import/Export
Import and export data to and from software applications
Mapping
View, create, and interact with maps and other geographic data
Drag & Drop Editor
Editing tool that allows users to drag and drop images, icons, widgets, or other components
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Email Alerts
Receive and/or send email notifications for urgent updates, requests, or other information
Event Promotions
Behavior Tracking
Track visitors'/audience's responses across web pages and other optimized content
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Multiple User Accounts
Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service
Autocomplete
Autocompletion of a word or phrase that the user is typing
Distance Calculation
Calculate distance between different locations and coordinates
Customizable Fields
Customize data fields to support various needs and use cases
White Label
Ability that lets users rebrand the software to make it look like their own
Geographic Maps
Visualize locations on a map


