[ Reputat... Reviews ](https://www.g2.com/products/reputationstacker/reviews) [ Reputat... Reviews ](https://www.g2.com/products/reputationstacker/reviews) # ReputationStacker Features ##### ## Survey Management (4) Brand Design Consistency Creates feedback forms that are consistent with the design of the site. Survey Deployment Supports the creation and deployment of different survey types on different channels or devices. Feedback Collection Solicits, captures, and centralizes feedback from both structured and unstructured sources. Device Responsiveness Allows designs to adapt automatically to the device that users access the survey or software. Show More ##### ## Process Management (4) Feedback Aggregation Aggregates feedback and transforms feedback into actionable insights. Trigger Alerts Triggers creation of a new case after customer leaves feedback. Real-Time Analysis Analyze collected feedback near or in real-time. Real-Time Action Trigger strategic workflows to quickly resolve issues and increase customer satisfaction. Show More ##### ## System Management (2) Security Provides a secure and compliant system. System Monitoring Continually inspects, audits, and monitors system to keep it up to date. Show More ##### ## Consumer Intelligence (3) Customer Feedback Provides a forum for customers to give feedback and data storage for company analysis. Competitive Intelligence Allows users to get real-time information on competitors performance and reputation. Sentiment Analysis Gives users greater visibility into the how feel and respond to reputation gaining tactics. Show More ##### ## Reporting (2) Corporate Reporting Helps monitor the overall performance of marketing efforts and brand establishment. Dashboard Provides a centralized hub and management tools for all data points related to online reputation. Show More ##### ## Media Monitoring (1) Social Networks Monitoring Helps track and monitor social media trends and interactions. Show More ##### ## In-House Management (2) Employee Performance Gives visibility into employee performance and each individual's impact on reputation initiatives. Team Workflow Helps establish a workflow that allows team members to communicate effectively and collaboratively. Show More ##### ## Analytics (4) Net Promoter Score (NPS) Calculates net promoter score (NPS) using customer feedback data. Customer Satisfaction (CSAT) Score Calculates customer satisfaction (CSAT) score using customer feedback data. Customer Effort Score (CES) Calculates customer effort score (CES) using customer feedback data. Gamification Provides gamification tools to incentivize employees to leverage customer feedback insights. Show More ##### ## Customization (4) Stakeholder Management Provides insight concerning engagement with various stakeholders in regards to customer feedback and experience. Multilanguage Support Allow users to create surveys and repond to customer feedback in a variety of languages. Multiple Branding Support Allows users to deploy surveys and intake feedback data for multiple brands. Vertical-specific Solutions Vendor provides industry- or role-specific experience management solutions. Show More ##### ## Collection (5) Authentification Provide multiple methods of user authentication such as social media accounts. Review Forms Generate review forms and questionnaires to gather feedback from users. Personalization Ability to personalize review forms and questionnaires based on user type. Engagement Allow users to share, like/dislike, and comment on reviews. Community Q&A Consumers can ask questions about products and request feedback from peers. Show More ##### ## Moderation (3) Reviewer Validation Checks to ensure the reviewers are real people who used the products. Response Types Evaluate consumer feedback to ensure that it's authentic and relevant. Legal Agreements Define and implement terms and conditions for privacy, copyright, or intellectual property. Show More ##### ## Use Cases (3) E-commerce Reviews can be collected directly from e-commerce platforms or online stores. Retail Reviews can be distributed across multiple channels (online, in store, etc.). Customer Service Allow consumers to provide feedback while interacting with customer service representatives. Show More ##### ## Administration (5) Incentives Provide incentives for reviewers, such as coupons and gift cards. Syndication Manage syndication to distribute reviews across multiple channels. Insights Analyze data points such as page views, average rating, or consumer sentiment. Content Support multiple types of user generated content such as text, video, or photos. Sampling Manage product samples used for promotional purposes. Show More ##### ## Display Options (4) Badges Generate multiple types of badges based on user ratings. Widgets Create reviews widgets that can be embedded on websites and online stores. Integration & APIs Provide APIs or direct integration with e-commerce software and website builders. Marketing Manage marketing campaigns, as well as SEO, SERP, and A/B testing. Show More ##### ## Generative AI (6) AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. AI Text Generation Allows users to generate text based on a text prompt. AI Text Generation Allows users to generate text based on a text prompt. Show More ##### ## Agentic AI - Online Reputation Management (6) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - Review Management (2) Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Show More ##### ## Agentic AI - Experience Management (4) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Show More [ ![Alchemer Feedback Platform](https://images.g2crowd.com/uploads/product/hd_favicon/6d9c235ecd85b33ed1fd60b11a54ad56/alchemer-feedback-platform.svg "Alchemer Feedback Platform") Sponsored Alchemer Feedback Platform 4.5/5 (197) Visit Website ](javascript:void(0)) ## Top-Rated Alternatives [ ![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye") Birdeye 4.7/5 (3,972) ](https://www.g2.com/products/birdeye/reviews) [ ![Reputation](https://images.g2crowd.com/uploads/product/hd_favicon/e42e14e54e8cc8a09b1c962154fce161/reputation.svg "Reputation") Reputation 4.5/5 (2,405) ](https://www.g2.com/products/reputation/reviews) [ ![Podium](https://images.g2crowd.com/uploads/product/hd_favicon/7ad51b1556a385a48c1ebe601ccfab27/podium.svg "Podium") Podium 4.6/5 (2,026) ](https://www.g2.com/products/podium/reviews) [ View All Alternatives ](https://www.g2.com/products/reputationstacker/competitors/alternatives) ReputationStacker Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0fb8a8049f2928461a8a7f3d7b881f77/birdeye.jpg "Product Avatar Image") Birdeye 4.7/5 (4,096) [ Compare Now ](https://www.g2.com/compare/birdeye-vs-reputationstacker) ##### Categories on G2 [ Online Reputation Management ](https://www.g2.com/categories/online-reputation-management)[ Experience Management ](https://www.g2.com/categories/experience-management)[ Enterprise Feedback Management ](https://www.g2.com/categories/enterprise-feedback-management) [ Review Management ](https://www.g2.com/categories/review-management-software) Show More ##### Explore More [ Top network monitoring software recommended for tech companies ](https://www.g2.com/discussions/top-network-monitoring-software-recommended-for-tech-companies)[ Which AI content creation software has the best templates? ](https://www.g2.com/discussions/which-ai-content-creation-software-has-the-best-templates)[ Which outbound call tracking tool is the top choice for startups ](https://www.g2.com/discussions/which-outbound-call-tracking-tool-is-the-top-choice-for-startups-in-2025) [ SaaS data backup services comparison for businesses ](https://www.g2.com/discussions/best-saas-data-backup-services-comparison-for-businesses)[ Best platforms for automating data privacy workflows ](https://www.g2.com/discussions/what-are-the-leading-platforms-for-automating-data-privacy-workflows)[ Pros and Cons Details ](https://www.g2.com/products/reputationstacker/reviews?qs=pros-and-cons) Show More [ Top network monitoring software recommended for tech companies ](https://www.g2.com/discussions/top-network-monitoring-software-recommended-for-tech-companies)[ Which AI content creation software has the best templates? ](https://www.g2.com/discussions/which-ai-content-creation-software-has-the-best-templates)[ Which outbound call tracking tool is the top choice for startups ](https://www.g2.com/discussions/which-outbound-call-tracking-tool-is-the-top-choice-for-startups-in-2025) [ SaaS data backup services comparison for businesses ](https://www.g2.com/discussions/best-saas-data-backup-services-comparison-for-businesses)[ Best platforms for automating data privacy workflows ](https://www.g2.com/discussions/what-are-the-leading-platforms-for-automating-data-privacy-workflows)[ Pros and Cons Details ](https://www.g2.com/products/reputationstacker/reviews?qs=pros-and-cons)