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RepuGen Reviews & Product Details

RepuGen is a HIPAA-compliant healthcare reputation management and patient experience platform for medical groups, urgent care centers, and individual physicians. Our core mission is to help you strengthen patient relationships, improve care experiences, and cultivate 5-star reviews by empowering patients to share authentic feedback across Google, Yelp, HealthGrades, RateMDs, and other key platforms. RepuGen helps you grow your online presence through a fully integrated and automated patient outreach process. Using HIPAA-compliant SMS and email workflows, we collect real-time feedback after each visit and invite patients to share their experience. This helps you build a steady flow of genuine reviews that reflect the true quality of your care. You will receive real-time notifications for all patient feedback & reviews, allowing you to perform immediate service recovery and resolve concerns as they arise. By addressing issues quickly and consistently, you can improve patient satisfaction while strengthening your online reputation and attracting new patients. RepuGen also provides practice managers with tools to manage review activity, patient ratings, outreach, and reporting in one place. With AI-powered insights like CommentWiz for sentiment analysis and ReplyWize to help you respond to reviews, you can easily understand what your patients are saying and respond effectively at scale. In addition, RepuGen helps you increase your marketing visibility through listings management, testimonial widgets, and social media sharing, so your best patient experiences are seen where it matters most. With multi-location dashboards, NPS tracking, and simplified reporting, you’ll be able to step into your patients’ shoes, identify areas for improvement, and turn feedback into better outcomes. RepuGen helps you improve patient experience, build trust, grow your reputation, and consistently attract more patients to your practice.

Seller

GMR Web Team

Discussions

RepuGen Community

Languages Supported

English

Overview by

Ajay Prasad (Angel Investor | Serial Entrepreneur | Healthcare Marketing | Podcaster | Partner, Southern California TiE Angel Fund)

Top-Rated Alternatives

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RepuGen Media

RepuGen Demo - Gather Patient Feedback with RepuGen

Build lasting patient trust by automatically capturing and featuring positive experiences.

RepuGen Demo - Multi-Site Review Control

Effortlessly manage and boost your ratings across Google, Healthgrades, and WebMD from one screen.

RepuGen Demo - Negative Review Protection

Retain unhappy patients by addressing their concerns.

RepuGen Demo - Listing Management - Multi-Platform Review Boost

Ensure your practice information is consistent across all major healthcare review platforms.

RepuGen Demo - Testimonial Widget - Verified Patient Feedback

Build clinical credibility by showcasing authentic, verified reviews from your actual patient base on your website with our testimonial widget.

RepuGen Demo - Easy to Use Centralized Reporting

Access every review metric and insight from one powerful, unified reporting dashboard.

G2 reviews are authentic and verified.

Here's how.

MP

Madhu P.

Small-Business (50 or fewer emp.)

6/29/2023

"Highly Recommend"

5/5

What do you like best about RepuGen?

RepuGen has it all. They've tailored their solution to my needs, have excellent customer service, and always deliver superior results for online reviews and more. Review collected by and hosted on G2.com.

What do you dislike about RepuGen?

Nothing to complain about, I truly like everything about RepuGen. Review collected by and hosted on G2.com.

OG

Omid G.

Small-Business (50 or fewer emp.)

5/21/2018

"Excellent product"

5/5

What do you like best about RepuGen?

Excellent product, user friendly and prompt response from the support guys (Casey) for a fraction of price from competition. Very happy with their service. Omid Ghalambor, MD Review collected by and hosted on G2.com.

What do you dislike about RepuGen?

None sofar.

Excellent product, user friendly and prompt response from the support guys (Casey) for a fraction of price from competition. Very happy with their service. Review collected by and hosted on G2.com.

DK

Dr Lav K.

Executive Director and Consultant

Hospital & Health Care

Mid-Market (51-1000 emp.)

8/25/2017

"Excellent tool to improve patient experience"

5/5

What do you like best about RepuGen?

Its a great product to get honest feedback from my patients and helps to improve my services, based on it. The best are the ones who didn't have a good experience - they can be engaged immediately to understand what went wrong - and corrective measures can be taken. In many of these patients - we were able to bring them back to the fold, and actually started praising us. Also we were able to correct ourselves so that the same thing doesn't happen to any future patient. Its also a tool that keep you on the toes that you don't become complacent in future. As soon as you become complacent, you'll get a negative review! Review collected by and hosted on G2.com.

What do you dislike about RepuGen?

Nothing particular. One thing that can be improved is the ways to convert positive comments to social media reviews Review collected by and hosted on G2.com.

TA

THE WISDOM TREE a.

Teacher

Education Management

Mid-Market (51-1000 emp.)

10/23/2017

"Repugen has been very useful for us to track, reviews, mentions and publications of our school name."

4.5/5

What do you like best about RepuGen?

Every time we get an email notifications with new findings or rating that I wouldn't have seen otherwise. This makes the tracking activity job easier. Review collected by and hosted on G2.com.

What do you dislike about RepuGen?

Some times survey form takes more days to reach or take a feedback from parents. Review collected by and hosted on G2.com.

Recommendations to others considering RepuGen:

Yes Review collected by and hosted on G2.com.

What problems is RepuGen solving and how is that benefiting you?

With RepuGen, we are also able to foster new relationships while nurturing existing ones. It helps us gather feedback from our walkin parents in determining the reason of choosing us or vice-versa. And how to further improve their experience & interest(converting them in our next session) in our school as well as empower them to supply positive commentaries on Google and Facebook. Review collected by and hosted on G2.com.

Response from Ajay Prasad of RepuGen

edit

Hello Wisdom Tree,

Thank you so much for the review! I'm happy to hear that you've found RepuGen useful in tracking customer feedback and getting reviews. Looking forward to continuing to help you with your reputation in the future!

BW

Beth W.

Office Manager

Mid-Market (51-1000 emp.)

7/31/2017

"A Must Have For Businesses"

5/5

What do you like best about RepuGen?

Repugen has help the online image of my business immensely! I am able to get client's to rate and review my services online, which has helped me gain more customers. I love that I am able to filter dissatisfied clients and address their concerns before they write a review. The reporting tools are also very helpful in tracking our customer satisfaction. Review collected by and hosted on G2.com.

What do you dislike about RepuGen?

I cannot think of anything I dislike, the service is great. Review collected by and hosted on G2.com.

AP

Amit P.

Founder, MD and CEO

Facilities Services

Mid-Market (51-1000 emp.)

10/14/2017

"A must have for those wanting to increase their customer base"

5/5

What do you like best about RepuGen?

The ability to get feedback from customer in my industry where Word of Mouth is the primary way of getting admissions in my preschools Review collected by and hosted on G2.com.

What do you dislike about RepuGen?

No such feature, all inputs were taken by the team and acted upon Review collected by and hosted on G2.com.