RepuGen Reviews & Product Details

RepuGen is a HIPAA-compliant healthcare reputation management and patient experience platform for medical groups, urgent care centers, and individual physicians. Our core mission is to help you strengthen patient relationships, improve care experiences, and cultivate 5-star reviews by empowering patients to share authentic feedback across Google, Yelp, HealthGrades, RateMDs, and other key platforms. RepuGen helps you grow your online presence through a fully integrated and automated patient outreach process. Using HIPAA-compliant SMS and email workflows, we collect real-time feedback after each visit and invite patients to share their experience. This helps you build a steady flow of genuine reviews that reflect the true quality of your care. You will receive real-time notifications for all patient feedback & reviews, allowing you to perform immediate service recovery and resolve concerns as they arise. By addressing issues quickly and consistently, you can improve patient satisfaction while strengthening your online reputation and attracting new patients. RepuGen also provides practice managers with tools to manage review activity, patient ratings, outreach, and reporting in one place. With AI-powered insights like CommentWiz for sentiment analysis and ReplyWize to help you respond to reviews, you can easily understand what your patients are saying and respond effectively at scale. In addition, RepuGen helps you increase your marketing visibility through listings management, testimonial widgets, and social media sharing, so your best patient experiences are seen where it matters most. With multi-location dashboards, NPS tracking, and simplified reporting, you’ll be able to step into your patients’ shoes, identify areas for improvement, and turn feedback into better outcomes. RepuGen helps you improve patient experience, build trust, grow your reputation, and consistently attract more patients to your practice.

Seller

GMR Web Team

Discussions

RepuGen Community

Languages Supported

English

Overview by

Ajay Prasad (Angel Investor | Serial Entrepreneur | Healthcare Marketing | Podcaster | Partner, Southern California TiE Angel Fund)

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User Insights

Average based on 6 real user reviews.

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RepuGen Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is RepuGen, and what problem is it built to solve?

RepuGen is a patient feedback and online reputation management platform for healthcare providers and organizations. It helps them gather and use patient feedback to strengthen their online reputation, improve patient experiences, and attract and retain patients.

What languages does RepuGen support?

RepuGen supports 1 language: English.

What company sizes is RepuGen designed for?

RepuGen is designed for teams of all sizes.

Which industries is RepuGen built to serve?

RepuGen is built to serve several healthcare and related sectors:

Medical Practice
Hospital & Health Care
Non-Profit Organization Management

Does RepuGen offer an open API, and what does it integrate with?

RepuGen does not offer an open API.

What support options are available, and is live/human support included?

Support options include FAQs and forums, phone support, and email or help desk support.

What training resources are available to help teams get started?

RepuGen offers several training resources to help teams get started:

In Person
Documentation
Live Online
Webinars

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MP

Madhu P.

Small-Business (50 or fewer emp.)

6/29/2023

"Highly Recommend"

5/5

What do you like best about RepuGen?

RepuGen has it all. They've tailored their solution to my needs, have excellent customer service, and always deliver superior results for online reviews and more. Review collected by and hosted on G2.com.

What do you dislike about RepuGen?

Nothing to complain about, I truly like everything about RepuGen. Review collected by and hosted on G2.com.

OG

Omid G.

MD

Small-Business (50 or fewer emp.)

5/21/2018

"Excellent product"

5/5

What do you like best about RepuGen?

Excellent product, user friendly and prompt response from the support guys (Casey) for a fraction of price from competition. Very happy with their service. Omid Ghalambor, MD Review collected by and hosted on G2.com.

What do you dislike about RepuGen?

None sofar.

Excellent product, user friendly and prompt response from the support guys (Casey) for a fraction of price from competition. Very happy with their service. Review collected by and hosted on G2.com.

DK

Dr Lav K.

Executive Director and Consultant

Hospital & Health Care

Mid-Market (51-1000 emp.)

8/25/2017

"Excellent tool to improve patient experience"

5/5

What do you like best about RepuGen?

It's a great product to get honest feedback from my patients and helps to improve my services, based on it. The best are the ones who didn't have a good experience - they can be engaged immediately to understand what went wrong - and corrective measures can be taken. In many of these patients - we were able to bring them back to the fold, and actually started praising us. Also we were able to correct ourselves so that the same thing doesn't happen to any future patient. It's also a tool that keeps you on your toes so that you don't become complacent in the future. As soon as you become complacent, you'll get a negative review! Review collected by and hosted on G2.com.

What do you dislike about RepuGen?

Nothing particular. One thing that can be improved is the ways to convert positive comments to social media reviews Review collected by and hosted on G2.com.

TA

THE WISDOM TREE a.

Teacher

Education Management

Mid-Market (51-1000 emp.)

10/23/2017

"Repugen has been very useful for us to track, reviews, mentions and publications of our school name."

4.5/5

What do you like best about RepuGen?

Every time we get an email notification with new findings or ratings that I wouldn't have seen otherwise. This makes the tracking activity job easier. Review collected by and hosted on G2.com.

What do you dislike about RepuGen?

Sometimes survey forms take more days to reach or take feedback from parents. Review collected by and hosted on G2.com.

Recommendations to others considering RepuGen:

Yes Review collected by and hosted on G2.com.

What problems is RepuGen solving and how is that benefiting you?

With RepuGen, we are also able to foster new relationships while nurturing existing ones. It helps us gather feedback from our walk-in parents in determining the reason for choosing us or vice-versa. And how to further improve their experience & interest (converting them in our next session) in our school as well as empower them to supply positive commentaries on Google and Facebook. Review collected by and hosted on G2.com.

Response from Ajay Prasad of RepuGen

Hello Wisdom Tree,

Thank you so much for the review! I'm happy to hear that you've found RepuGen useful in tracking customer feedback and getting reviews. Looking forward to continuing to help you with your reputation in the future!

BW

Beth W.

Office Manager

Mid-Market (51-1000 emp.)

7/31/2017

"A Must Have For Businesses"

5/5

What do you like best about RepuGen?

Repugen has helped the online image of my business immensely! I am able to get clients to rate and review my services online, which has helped me gain more customers. I love that I am able to filter dissatisfied clients and address their concerns before they write a review. The reporting tools are also very helpful in tracking our customer satisfaction. Review collected by and hosted on G2.com.

What do you dislike about RepuGen?

I cannot think of anything I dislike, the service is great. Review collected by and hosted on G2.com.

AP

Amit P.

Founder, MD and CEO

Facilities Services

Mid-Market (51-1000 emp.)

Originally submitted 10/14/2017

"A must have for those wanting to increase their customer base"

5/5

What do you like best about RepuGen?

The ability to get feedback from customer in my industry where Word of Mouth is the primary way of getting admissions in my preschools Review collected by and hosted on G2.com.

What do you dislike about RepuGen?

No such feature, all inputs were taken by the team and acted upon Review collected by and hosted on G2.com.