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RepuGen Reviews & Product Details

RepuGen is a healthcare reputation management and patient satisfaction software for medical groups, urgent care centers, hospitals and individual physicians. Our core mission is to help you nurture your patient relationships and drive happy patients to post positive reviews on Yelp, HealthGrades, RateMDs, Google, and more. RepuGen effortlessly increases your online reviews through a fully integrated and automated patient outreach process. You will be notified the moment a patient has a negative experience, so you can reach out to perform service recovery before they post a negative review. With more positive reviews, your practice will be ranked higher than the competition, ultimately attracting new patients. RepuGen also provides practice managers with tools to manage new review notifications, negative ratings, patient outreach documentation, and reports. You’ll be able to understand every piece of your patients’ feedback through our simplified reporting and machine learning driven analytics. RepuGen helps you to step into your patients’ shoes to better their patient experience while growing your practice’s outreach and creating a great, online reputation.

Seller

GMR Web Team

Discussions

RepuGen Community

Languages Supported

English

Overview by

Ajay Prasad (Angel Investor | Serial Entrepreneur | Healthcare Marketing | Podcaster | Partner, Southern California TiE Angel Fund)

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RepuGen Media

RepuGen Demo - Gather Patient Feedback with RepuGen

Customer+Feedback+-+RepuGen.png

Acknowledge positive reviews and collect reviews for your business

Intercept Unhappy Patients Before they post reviews online

Perform patient Service recovery and retain them as patient

Real time patient sentiment analysis report

Access patient satisfaction reports and more from one intuitive dashboard

G2 reviews are authentic and verified.

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MP

Madhu P.

Small-Business (50 or fewer emp.)

6/29/2023

"Highly Recommend"

5/5

What do you like best about RepuGen?

RepuGen has it all. They've tailored their solution to my needs, have excellent customer service, and always deliver superior results for online reviews and more. Review collected by and hosted on G2.com.

What do you dislike about RepuGen?

Nothing to complain about, I truly like everything about RepuGen. Review collected by and hosted on G2.com.

OG

Omid G.

Small-Business (50 or fewer emp.)

5/21/2018

"Excellent product"

5/5

What do you like best about RepuGen?

Excellent product, user friendly and prompt response from the support guys (Casey) for a fraction of price from competition. Very happy with their service. Omid Ghalambor, MD Review collected by and hosted on G2.com.

What do you dislike about RepuGen?

None sofar.

Excellent product, user friendly and prompt response from the support guys (Casey) for a fraction of price from competition. Very happy with their service. Review collected by and hosted on G2.com.

DK

Dr Lav K.

Executive Director and Consultant

Hospital & Health Care

Mid-Market (51-1000 emp.)

8/25/2017

"Excellent tool to improve patient experience"

5/5

What do you like best about RepuGen?

Its a great product to get honest feedback from my patients and helps to improve my services, based on it. The best are the ones who didn't have a good experience - they can be engaged immediately to understand what went wrong - and corrective measures can be taken. In many of these patients - we were able to bring them back to the fold, and actually started praising us. Also we were able to correct ourselves so that the same thing doesn't happen to any future patient. Its also a tool that keep you on the toes that you don't become complacent in future. As soon as you become complacent, you'll get a negative review! Review collected by and hosted on G2.com.

What do you dislike about RepuGen?

Nothing particular. One thing that can be improved is the ways to convert positive comments to social media reviews Review collected by and hosted on G2.com.

TA

THE WISDOM TREE a.

Teacher

Education Management

Mid-Market (51-1000 emp.)

10/23/2017

"Repugen has been very useful for us to track, reviews, mentions and publications of our school name."

4.5/5

What do you like best about RepuGen?

Every time we get an email notifications with new findings or rating that I wouldn't have seen otherwise. This makes the tracking activity job easier. Review collected by and hosted on G2.com.

What do you dislike about RepuGen?

Some times survey form takes more days to reach or take a feedback from parents. Review collected by and hosted on G2.com.

Recommendations to others considering RepuGen:

Yes Review collected by and hosted on G2.com.

What problems is RepuGen solving and how is that benefiting you?

With RepuGen, we are also able to foster new relationships while nurturing existing ones. It helps us gather feedback from our walkin parents in determining the reason of choosing us or vice-versa. And how to further improve their experience & interest(converting them in our next session) in our school as well as empower them to supply positive commentaries on Google and Facebook. Review collected by and hosted on G2.com.

Response from Ajay Prasad of RepuGen

edit

Hello Wisdom Tree,

Thank you so much for the review! I'm happy to hear that you've found RepuGen useful in tracking customer feedback and getting reviews. Looking forward to continuing to help you with your reputation in the future!

BW

Beth W.

Office Manager

Mid-Market (51-1000 emp.)

7/31/2017

"A Must Have For Businesses"

5/5

What do you like best about RepuGen?

Repugen has help the online image of my business immensely! I am able to get client's to rate and review my services online, which has helped me gain more customers. I love that I am able to filter dissatisfied clients and address their concerns before they write a review. The reporting tools are also very helpful in tracking our customer satisfaction. Review collected by and hosted on G2.com.

What do you dislike about RepuGen?

I cannot think of anything I dislike, the service is great. Review collected by and hosted on G2.com.

AP

Amit P.

Founder, MD and CEO

Facilities Services

Mid-Market (51-1000 emp.)

10/14/2017

"A must have for those wanting to increase their customer base"

5/5

What do you like best about RepuGen?

The ability to get feedback from customer in my industry where Word of Mouth is the primary way of getting admissions in my preschools Review collected by and hosted on G2.com.

What do you dislike about RepuGen?

No such feature, all inputs were taken by the team and acted upon Review collected by and hosted on G2.com.