
The RemoFirst team has always been friendly, responsive, and pleasant to work with. Unfortunately, good communication alone is not enough when execution and guidance are lacking. Review collected by and hosted on G2.com.
Throughout our experience, we often received inconsistent information across the platform and local legal guidance. In several cases, critical questions remained unresolved for weeks, forcing us to assess risks and verify information independently rather than relying on our EOR provider.
Employees also reported a cumbersome expense reimbursement process, with requests sometimes sitting without updates for extended periods before eventually being approved without explanation.
As a company hiring in countries where we do not have legal entities, we need a provider that reduces complexity and risk. Our experience was the opposite: processes felt slow, and I found myself investing significant time in follow-ups, oversight, and validation.
Ultimately, we decided to discontinue our partnership because we could not rely on RemoFirst to provide the level of operational and legal support we expected from an EOR provider. The service added friction rather than reducing it. Review collected by and hosted on G2.com.