[ Recurly Reviews ](https://www.g2.com/products/recurly/reviews) [ Recurly Reviews ](https://www.g2.com/products/recurly/reviews) # Recurly Features ##### ## Revenue Optimization (4) At-Risk Customers Identify customers that are more likely to cancel their subscriptions Offer Optimization Optimize product offerings and packages to increase customer loyalty Customer Churn Address customer churn by identifying the causes of cancellations Revenue Forecasting Estimate future changes in revenues per product type or customer category Show More ##### ## Revenue Recognition (8) Usage Tracking Track usage per company, custom time period, or contract Deferred Revenue Track payments received for products that haven't be delivered yet Revenue Accrual Recognition rules to accrue revenue on a daily or monthly basis Revenue Types Support multiple types of revenues, such as recurring and transaction based Revenue Allocation Allows users to allocate revenues to various business entities or departments Reclassification Revenue can be reclassified from one category to another, such as from deferred to earned Compliance Provide compliance with accounting standards for revenue recognition such as ASC 605, 606 and IFRS 15 Scheduling Automatic scheduling to ensure that revenue is recognized at the proper time Show More ##### ## Billing and Payments (3) Payment Terms Provide multiple payment terms per customer or contract Personalized Billing Different types of billing such as: recurring, one time changes, based on number of seats or usage Custom Pricing Manage customer specific pricing as well as coupons, discounts, and gift plans Show More ##### ## Billing (4) Automation Ability to create and send invoices automatically at predefined or custom frequencies. Consolidation Consolidate invoices so customers can make one payment for multiple bills. Adjustments Adjust invoices to handle exceptions and correct errors. Blacklisting Allows users to temporarily or permanently block potential fraudsters. Show More ##### ## Dunning (3) Collections Assists users in collecting payments for unpaid invoices. Dispute Management Manages disputes regarding billing and payments. Escalation Define escalation processes to suspend service for unpaid invoices. Show More ##### ## Performance (3) Packages Track the financial performance of various types of packages. Discounts Identify the impact of special pricing and discounts on revenue. Plan Changes Monitor plan changes such as upgrades and downgrades, or cancellations. Show More ##### ## Revenue Performance (5) Customer Performance Track revenue performance by customer, customer groups, or demographics Contract Performance Monitor revenues per contract, contract types, or groups of contracts Revenue KPIs Provide revenue KPIs such as Customer Lifetime Value or Net Customer Worth Pricing & Discounting Analyse the impact of special pricing and discounts on revenue Offering Track the performance of bundles, special offers, and other sales incentives Show More ##### ## Revenue Optimization (4) Forecasting Create forecasts to estimate future revenues Promotion Programs Ability to define promotions to increase revenues Pricing Optimization Adjust prices to attract more customers and to improve revenues Re-evaluation Revenue optimization activities can be evaluated on a regular basis Show More ##### ## Integration (7) ERP and Accounting Standard integration with accounting and ERP software Sales and Marketing Standard integration with sales and marketing software Quote-to-Cash Standard integration with Quote-to-Cash systems APIs Out of the box APIs to integrate with any type of software Payments Integrate with payment processing software and payment gateways. Accounting Integrate with financial management systems such as accounting and ERP. CRM & Sales Integrate with software that manages customers, sales, and marekting. Show More ##### ## Reporting (3) Dimensions Reports revenue based on various dimensions, such as subscription segments, geographies, or discounts Deferred Revenue Tracks revenue for goods or services that have yet to be collected Revenue Recognition Accurately determines and reports the accounting period when revenues are recognized Show More ##### ## Order Management (4) Opportunities Manage open opportunities for new or existing customers. Order History Track all open and closed orders by customer, or by product and plan. Upsell & Cross-sell Identify opportunities to upsell and cross sell based on product usage. Renewals Plans can be renewed automatically or manually, when changes are required. Show More ##### ## Products & Plans (4) Packages Track the financial performance of various types of packages. Multi-part Deals Create deals that combine multiple products and plans, with differrent pricing Plan Changes Monitor plan changes such as upgrades and downgrades, or cancellations. Bundles Ability to group standard plans and products to create bundles Show More ##### ## Pricing (3) Standard Price Assign standard monthly and yearly prices to products, plans, and packages Discounts Define standard and custom discounts that can be applied to one or more products and plans Optimization Analyze pricing data to identify opportunities to improve prices. Show More ##### ## Revenue Management (4) Automation Ability to create and send invoices automatically at predefined or custom frequencies. Consolidation Consolidate invoices so customers can make one payment for multiple bills. Adjustments Adjust invoices to handle exceptions and correct errors. Billing Types Provide the option to combine recurring, one-time, and usage based billing Show More ##### ## Architecture (3) Unified API Deliver application programming interfaces (APIs) to integrate payment solutions easily POL Suppoprt payment orchestration layers (POL) to unify multiple types of payments from different providers Integrations Provide built-in integrations with payment gateways and payment processing solutions Show More ##### ## Processing (5) Validation Validate payments before processing to determine the best routing options Automation Define and manage automated payment processing, from authorization to settlement Cross Border Support cross border and international payments for B2C and B2B Routing Include multiple routing options for payments that can be customized by users Reconciliation Compare payment transactions with bank statements and financial records Show More ##### ## Risk & Compliance (3) Failed payments Re-route failed payments to alternative payment processing options Tokenization Use tokens to protect payments data by replacing it with data generated by algorithms Compliance Comply with privacy and security regulations such as PCI and PSD2 Show More ##### ## Analytics (3) Consolidation Centralize payments data from multiple sources such as gateways or payment service providers Optimization Use payments data to improve processing and success rates, as well as reduce costs Fraud Identify suspicious payers and analyze fraudulent transactions Show More ##### ## Data Management (3) Updating Updates subscription data automatically at predefined time periods that can be customized by users Data cleansing Processes and cleans subscription data from multiple sources, automatically or on demand Integration Provides integration with subscription billing, subscription management, and other solutions to capture subscription data Show More ##### ## Analysis (4) KPIs Includes standard KPIs such as monthly recurring revenue (MRR) or customer lifetime value (CLTV) Dashboards Dlivers standard dashboards for subscription analysis that can be customized by users Segmentation Allows users to analyze subscription data by product, time period, type of contract, etc. Revenue Optimization Provides insights that can be used to improve sales and revenue Show More ##### ## Usage Metering - Usage-based billing Software (3) Metering engine Track customer's usage data based on the services they have subscribe to Data extraction/ingestion Connect to data sources to pull/push usage based data via data-source-specific connectors or APIs Analytics/reporting Create and send usgae based reports such as product usage, free units, etc to clients Show More ##### ## Bill Generation - Usage-based billing Software (3) Templates Provide standard document templates for Invoice, payment, refund and contracts Digital Billing Ability to convert invoices to digital formats such as PDF Usage Billing Automatically generates invoices based on the service usage Show More ##### ## Bill Processing - Usage-based billing Software (3) Consolidation Allow users to consolidate multiple invoices into one Batch Invoicing Ability to create multiple types of invoices Management Manage invoicing for different types of products or services Show More ##### ## Integration - Usage-based billing Software (3) Accounting Provide integration with accounting and financial management software Payments Integrate with payments software to facilitate payments ERP Deliver integrations with accounting modules of ERP systems Show More ##### ## Payment failure - Failed Payment Recovery (5) Failed payment prevention Validate payment details before processing to reduce failures. Failure Detection Detects failed payments immediately upon transaction decline. Instant Notifications Sends alerts to merchants or finance teams on payment failure detection. Automated Retry Automatically retries failed payments based on on customizable rules or by analyzing previous failures. Failure Categorization Categorize payment failure into different reasons (e.g., insufficient funds, expired cards, payment gateway issues). Show More ##### ## Customer Communication - Failed Payment Recovery (3) Email/SMS Alerts Send automated and personalized communication to customers about failed payment. Customizable Messaging Provide customizable templates for emails or text messages. In-app Support Integrate with in-app notifications, push notifications, or customer service channels for recovery. Show More ##### ## Advance payment method update - Failed Payment Recovery (3) Card Expiry Alert customer's card expiration dates before a failure occurs. Card Account Updater Offer account update services for customers to automatically update expired card with new card details. Secure Payment Gateway Ensures compliance with PCI-DSS standards for secure payment processing. Show More ##### ## Failed payment analytics - Failed Payment Recovery (3) Insight and trends Identify reasons behind payment failures, trends over time and unique pattern. AI-driven reporting Provide AI-driven failure detection, analysis, recovery predictions and actions. Real-Time Tracking Provide dashboard for monitoring payment success, failure and recovery rate. Show More ##### ## Agentic AI - Subscription Management (5) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - Subscription Analytics (5) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - Subscription Billing (4) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Show More ##### ## Agentic AI - Payments Orchestration (2) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Show More ## Top-Rated Alternatives [ ![Chargebee](https://images.g2crowd.com/uploads/product/hd_favicon/0a8b20f6346c3def7cb0be7c2fbd8a50/chargebee.svg "Chargebee") Chargebee 4.4/5 (956) ](https://www.g2.com/products/chargebee/reviews) [ ![Paddle](https://images.g2crowd.com/uploads/product/hd_favicon/bc7de037a56760bfa914d6ef36932536/paddle.svg "Paddle") Paddle 4.5/5 (232) ](https://www.g2.com/products/paddle/reviews) [ ![Maxio](https://images.g2crowd.com/uploads/product/hd_favicon/7d231a521fdd0126041e39688f126c4c/maxio.svg "Maxio") Maxio 4.3/5 (816) ](https://www.g2.com/products/maxio/reviews) [ View All Alternatives ](https://www.g2.com/products/recurly/competitors/alternatives) Recurly Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a7a56e684dc598f6db412d26903dc66a/chargebee.png "Product Avatar Image") Chargebee 4.4/5 (978) [ Compare Now ](https://www.g2.com/compare/chargebee-vs-recurly) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_bfa7f0da8c9fda0248f5f0a3d8a4122e/stripe-billing.png "Product Avatar Image") Stripe Billing 4.4/5 (141) [ Compare Now ](https://www.g2.com/compare/recurly-vs-stripe-billing) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8ab72cff7dccba4e6e3820ffcf4b536e/maxio.png "Product Avatar Image") Maxio 4.3/5 (829) [ Compare Now ](https://www.g2.com/compare/maxio-vs-recurly) ##### Categories on G2 [ Subscription Billing ](https://www.g2.com/categories/subscription-billing)[ Revenue Management ](https://www.g2.com/categories/revenue-management)[ Subscription Management ](https://www.g2.com/categories/subscription-management) [ Subscription Revenue Management ](https://www.g2.com/categories/subscription-revenue-management)[ Subscription Analytics ](https://www.g2.com/categories/subscription-analytics)[ Payments Orchestration ](https://www.g2.com/categories/payments-orchestration)[ Usage-based billing software ](https://www.g2.com/categories/usage-based-billing-software)[ Failed Payment Recovery ](https://www.g2.com/categories/failed-payment-recovery) Show More ##### Explore More [ What's the best EDI platform for mid-sized enterprises ](https://www.g2.com/discussions/what-s-the-best-edi-platform-for-mid-sized-enterprises)[ What is the top-rated meeting room booking system for large enterprises? 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