Recurly Features

Identify customers that are more likely to cancel their subscriptions

Optimize product offerings and packages to increase customer loyalty

Address customer churn by identifying the causes of cancellations

Estimate future changes in revenues per product type or customer category

Track usage per company, custom time period, or contract

Track payments received for products that haven't be delivered yet

Recognition rules to accrue revenue on a daily or monthly basis

Support multiple types of revenues, such as recurring and transaction based

Allows users to allocate revenues to various business entities or departments

Revenue can be reclassified from one category to another, such as from deferred to earned

Provide compliance with accounting standards for revenue recognition such as ASC 605, 606 and IFRS 15

Automatic scheduling to ensure that revenue is recognized at the proper time

An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it.

Provide multiple payment terms per customer or contract

Different types of billing such as: recurring, one time changes, based on number of seats or usage

Manage customer specific pricing as well as coupons, discounts, and gift plans

Ability to create and send invoices automatically at predefined or custom frequencies.

Consolidate invoices so customers can make one payment for multiple bills.

Adjust invoices to handle exceptions and correct errors.

Allows users to temporarily or permanently block potential fraudsters.

Assists users in collecting payments for unpaid invoices.

Manages disputes regarding billing and payments.

Define escalation processes to suspend service for unpaid invoices.

Track the financial performance of various types of packages.

Identify the impact of special pricing and discounts on revenue.

Monitor plan changes such as upgrades and downgrades, or cancellations.

Track revenue performance by customer, customer groups, or demographics

Monitor revenues per contract, contract types, or groups of contracts

Provide revenue KPIs such as Customer Lifetime Value or Net Customer Worth

Analyse the impact of special pricing and discounts on revenue

Track the performance of bundles, special offers, and other sales incentives

Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.

Create forecasts to estimate future revenues

Ability to define promotions to increase revenues

Adjust prices to attract more customers and to improve revenues

Revenue optimization activities can be evaluated on a regular basis

Forecast customer demand using historical insights and simulations

Standard integration with accounting and ERP software

Standard integration with sales and marketing software

Standard integration with Quote-to-Cash systems

Out of the box APIs to integrate with any type of software

Recognizing income when earned and expenses when incurred regardless of when cash is received or disbursed.

Integrate with payment processing software and payment gateways.

Integrate with financial management systems such as accounting and ERP.

Integrate with software that manages customers, sales, and marekting.

Reports revenue based on various dimensions, such as subscription segments, geographies, or discounts

Tracks revenue for goods or services that have yet to be collected

Accurately determines and reports the accounting period when revenues are recognized

Manage open opportunities for new or existing customers.

Track all open and closed orders by customer, or by product and plan.

Identify opportunities to upsell and cross sell based on product usage.

Plans can be renewed automatically or manually, when changes are required.

Track the financial performance of various types of packages.

Create deals that combine multiple products and plans, with differrent pricing

Monitor plan changes such as upgrades and downgrades, or cancellations.

Ability to group standard plans and products to create bundles

Calculation of consumption tax imposed on the sale of goods/services

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Alter the layout and content of reports

Assign standard monthly and yearly prices to products, plans, and packages

Define standard and custom discounts that can be applied to one or more products and plans

Analyze pricing data to identify opportunities to improve prices.

Ability to create and send invoices automatically at predefined or custom frequencies.

Consolidate invoices so customers can make one payment for multiple bills.

Adjust invoices to handle exceptions and correct errors.

Provide the option to combine recurring, one-time, and usage based billing

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Deliver application programming interfaces (APIs) to integrate payment solutions easily

Suppoprt payment orchestration layers (POL) to unify multiple types of payments from different providers

Provide built-in integrations with payment gateways and payment processing solutions

Validate payments before processing to determine the best routing options

Define and manage automated payment processing, from authorization to settlement

Support cross border and international payments for B2C and B2B

Include multiple routing options for payments that can be customized by users

Compare payment transactions with bank statements and financial records

Re-route failed payments to alternative payment processing options

Use tokens to protect payments data by replacing it with data generated by algorithms

Comply with privacy and security regulations such as PCI and PSD2

Centralize payments data from multiple sources such as gateways or payment service providers

Use payments data to improve processing and success rates, as well as reduce costs

Identify suspicious payers and analyze fraudulent transactions

Updates subscription data automatically at predefined time periods that can be customized by users

Processes and cleans subscription data from multiple sources, automatically or on demand

Provides integration with subscription billing, subscription management, and other solutions to capture subscription data

Includes standard KPIs such as monthly recurring revenue (MRR) or customer lifetime value (CLTV)

Dlivers standard dashboards for subscription analysis that can be customized by users

Allows users to analyze subscription data by product, time period, type of contract, etc.

Provides insights that can be used to improve sales and revenue

Track customer's usage data based on the services they have subscribe to

Connect to data sources to pull/push usage based data via data-source-specific connectors or APIs

Create and send usgae based reports such as product usage, free units, etc to clients

The calculation of a price/premium based on specific variables.

Provide standard document templates for Invoice, payment, refund and contracts

Ability to convert invoices to digital formats such as PDF

Automatically generates invoices based on the service usage

CABS (Carrier Access Billing System) is used to bill communication service providers for their customers' access to the network.

Create bills and invoices that can be customized in various ways, including customizable billing intervals, reusable rules & templates

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Allow users to consolidate multiple invoices into one

Ability to create multiple types of invoices

Manage invoicing for different types of products or services

Create, manage, and send invoices or bills to customers

Track and manage adherence to policies for any service, product, process, or supplier

Track products that are for sale at a reduced price or part of coupon promotions

Track and manage the profit margin between the cost of a product and its selling price.

Calculation of consumption tax imposed on the sale of goods/services

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Manage and track customer orders for goods, investments, or any other purchases

Process of managing customer subscription lifecycle for a recurring service or a product

Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more

Track, store, and access client contracts or licenses

Setting up the amount/charge for per hour of work by a company or professional

Provide integration with accounting and financial management software

Integrate with payments software to facilitate payments

Deliver integrations with accounting modules of ERP systems

Electronically collect payments for goods or services

Validate payment details before processing to reduce failures.

Detects failed payments immediately upon transaction decline.

Sends alerts to merchants or finance teams on payment failure detection.

Automatically retries failed payments based on on customizable rules or by analyzing previous failures.

Categorize payment failure into different reasons (e.g., insufficient funds, expired cards, payment gateway issues).

Send automated and personalized communication to customers about failed payment.

Provide customizable templates for emails or text messages.

Integrate with in-app notifications, push notifications, or customer service channels for recovery.

Alert customer's card expiration dates before a failure occurs.

Offer account update services for customers to automatically update expired card with new card details.

Ensures compliance with PCI-DSS standards for secure payment processing.

Identify reasons behind payment failures, trends over time and unique pattern.

Provide AI-driven failure detection, analysis, recovery predictions and actions.

Provide dashboard for monitoring payment success, failure and recovery rate.

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Makes informed choices based on available data and objectives

Integrate with a third-party accounting system

Set up connections to third-party platforms to improve business processes

Manage and support multiple languages

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Set up connections to third-party platforms to improve business processes

Integrate with a third-party accounting system

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Specifically for telecommunications industry

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Access previous interactions or concerns to maintain customer relationships

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Allocate necessary resources such as equipment, wiring, and transmission available in a carrier's network.

Manage and handle various international currencies

Online portal through which end users can access the system, manage tasks, or obtain information

Services paid in advance before the end of the monthly billing cycle.

Present a catalog of inventory that customers can view

Use AI to generate content in the form of text, images, videos, etc.

Configure existing workflows to meet your organization's needs

Accept, record, and reconcile financial transactions

Records or detailed document of call data produced by a telephone exchange over telecommunications equipment.

Application programming interface that allows for integration with other systems/databases

Control and set flexible rates that depend on multiple variables and enable rate automation and calculation

A record of all activities within the system, including user access, changes made, etc.

Record customer information, purchase history, and other notes

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Companies that provide access to the internet and its related services.

Services paid in real-time or end of the monthly billing cycle.

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Import and export data to and from software applications

Analyze and gain insights into data in real-time

Private online space that lets businesses securely share documents and provide information access to clients

Reminders sent via email

Add customized logos and colors to align with company branding

Access software remotely via mobile devices

Calculate tax and make deductions on gross income from sources like wages, investments or self-employment

Compare and match accounting/financial records with corresponding bank statements

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Accept and process credit card transactions

Customize data fields to support various needs and use cases

Receive data and information in real time

Creation, processing, verification, and execution of invoices till the payment is made

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

Process payments via multiple modes directly through the application

Tools to facilitate the production of information and promote efficiency

Accept and process customer payments for products or services using hardware and software

Monitor sales and make necessary adjustment in order to increase demand and revenue

Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period

Allows users to manage data from a number of sources

Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Setting up the amount/charge for per hour of work by a company or professional

Tracking the status of previously identified performance measurements

Monitor product stock levels

Create, manage, and send invoices or bills to customers

Track and manage inventory levels to maintain proper supply

Online portal through which end users can access the system, manage tasks, or obtain information

Track visitors'/audience's responses across web pages and other optimized content

Track the status over time for a request, process, asset, or transaction

Use AI to generate content in the form of text, images, videos, etc.

Assemble applications and processes by dragging over and arranging pre-built components

Create, update, and manage bookings, itineraries, and reservations

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Plan, manage, and track the financial activities of an individual or organization

Electronically collect payments for goods or services

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Design, communicate, and distribute incentives to perform a specific action

Track and manage the profit margin between the cost of a product and its selling price.

Receive system updates as soon as any changes are made

Review data from past periods to reveal recurring tendencies and predict future performance

Created for use in the aviation and air transportation industry

Interact with data visualization elements, such as charts and graphs, to drill down into data

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

View and track pertinent metrics to find patterns and gain insights from data

Manage and handle various international currencies

Manage and track customer orders for goods, investments, or any other purchases

Reports specific to sales analysis for trends and strategies

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

Generate quotes or estimates for customers

Addition of necessary external data, applications, tools, or features

To be used by the hospitality industry

Evaluating strengths and weaknesses of companies with the same target audience

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Review data from past periods to reveal recurring tendencies

Track products that are for sale at a reduced price or part of coupon promotions

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Store and organize information about customers and previous interactions

Track and manage adherence to policies for any service, product, process, or supplier

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Calculate rule-based prices for a product/service

Generate reports to assess the financial performance of an organization

Track, store, and access client contracts or licenses

Rules followed by the software/AI can be configured by users to suit their specific needs

Monitor or audit historical and current transactions to analyze customer account activities

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Create, design and manage workflows for repetitive tasks

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Monitor and record expenses such as purchases or charges incurred

Create, manage, and send invoices or bills to customers

Graphical representation of data

Customize data fields to support various needs and use cases

An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it.

Allow customers to cancel their subscription remotely.

Receive data and information in real time

Search and filter data across systems to locate required information by entering keywords or certain criteria

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

Use AI to generate content in the form of text, images, videos, etc.

Private online space that lets businesses securely share documents and provide information access to clients

Application programming interface that allows for integration with other systems/databases

A collection of customer information such as contact details, demographics, previous interactions, etc.

Define levels of authorization for access to specific files or systems

Implementation of various strategies to manage tax obligations via planning and maintaining compliance

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Track and interpret metrics on the usage of company resources

Import and export data to and from software applications

Present a catalog of inventory that customers can view

Track products that are for sale at a reduced price or part of coupon promotions

Monitor sales and make necessary adjustment in order to increase demand and revenue

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Add customized logos and colors to align with company branding

Setting up the amount/charge for per hour of work by a company or professional

Pre-designed layouts that can be customized to match preferences and requirements

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Analyze and gain insights into data in real-time

Manage and handle various international currencies

Creation, processing, verification, and execution of invoices till the payment is made

Online portal through which end users can access the system, manage tasks, or obtain information

Manage the subscription plans of all active members

Manage and track customer orders for goods, investments, or any other purchases

Record customer information, purchase history, and other notes

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Active reporting of data and metrics

Accept and process credit card transactions

Timed notification for any upcoming task, deadline, appointment, or activity

Process of automatically notifying clients when payments fail to ensure invoices are paid

Process of managing customer subscription lifecycle for a recurring service or a product

Manage the enrollment and onboarding of all new members and accepted applications

Specifically for telecommunications industry

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Access previous interactions or concerns to maintain customer relationships

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Allocate necessary resources such as equipment, wiring, and transmission available in a carrier's network.

Manage and handle various international currencies

Online portal through which end users can access the system, manage tasks, or obtain information

Services paid in advance before the end of the monthly billing cycle.

Present a catalog of inventory that customers can view

Use AI to generate content in the form of text, images, videos, etc.

Configure existing workflows to meet your organization's needs

Accept, record, and reconcile financial transactions

Records or detailed document of call data produced by a telephone exchange over telecommunications equipment.

Application programming interface that allows for integration with other systems/databases

Control and set flexible rates that depend on multiple variables and enable rate automation and calculation

A record of all activities within the system, including user access, changes made, etc.

Record customer information, purchase history, and other notes

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Companies that provide access to the internet and its related services.

Services paid in real-time or end of the monthly billing cycle.

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)