Reason Automation Reviews & Product Details

Reason Automation has made it so easy to collect, organize and present Amazon data in a manner that is so insightful and actionable. We've worked with a number of Amazon 1P and 3P SaaS providers and the API that Reason Auto has with Amazon is best in class. Looking back to pre-Reason Automation, I laugh at how much extra work we were doing to present data to our clients.

Reason Automation has also worked extensively with our agency to create customized data dashboards to meet our individual clients needs. It's not a one size fits all solution, it's molded to fit the needs of the client, which is not always commonplace for Amazon software providers.

Highly recommend RA for your data needs! Review collected by and hosted on G2.com.

No complaints, just a huge fan of what they do! Review collected by and hosted on G2.com.

They are former Amazonians who understand Amazon data opportunities and limitations and are able to explain in a clear manner. They are responsive and "get" what we are trying to do and able to run effectively with both loose and very specific instructions. I have a very limited IT team with zero Amazon & very little API experience who absolulely could not figure out the Amazon SAPI so enter Reason who provided an incredibly perfect OOTB report and was able to custom build different views that are vital to our business. The team is wicked smart and is great to work with - Andrew is an incredible talent. I cannot say enough how easy they have made working with this data and how they have been able to create custom reporting. And cost effective - every single business that works with Amazon should be using this service. Review collected by and hosted on G2.com.

There are no downsides whatsoever to using Reason. I'd like to see user management at little easier - add users & enable access, Review collected by and hosted on G2.com.

Reason Automation is extremely easy to use and comes built-in with numerous Amazon reports that are ready to be ingested into your data warehouse. They continue to develop new products that we've found useful.

Moreover, the team at Reason is very helpful and prompt with any requests. Whenever there is an issue, which is not often, they are quick to dedicate resources to find us a solution. Review collected by and hosted on G2.com.

There are not particular downsides of using Reason Automation; they do exactly what they advertise. Review collected by and hosted on G2.com.

In my role as VP of Client Services at Media.Monks, I had the pleasure of partnering with Andrew, Joe and the rest of the fabulous team at Reason Automation for my organization's client facing data and insights platform for over two years. I have nothing but positive things to say about this company, but I will distill my experience down to three key points that make Reason Automation stand out a best in class solutions provider:

1. Ownership; Being that both Andrew and Joe are veterans of Amazon, they embrace the Ownership mentality to never say "that's not my problem". To be specific, we encountered an issue with an eRetailer API which caused discrepancies in our platform data. Joe and Andrew worked tirelessly going through the ranks of this eRetailer API and central teams to push for a long term fix, while in the meantime working closely with us to bring forward a proactive short-term solution as a stop-gap. The data issue was *not* Reason Automation's and they still found it imperative to help us above and beyond the contractual obligations to fix the problem.

2. Forward-Looking; Having worked with Reason for 2+ years, I was continually impressed at the team's ability to solve for issues we didn't even have on our roadmap, that when rolled out provided a compelling solution for clients. The example here is the Seller Profit Toolkit, which David Ingram at Reason built. This had been a huge pain point for our Seller Central clients, but among a crowded list of feature rollouts not one that we had prioritized. From my experience, it is invaluable in a data partner to have this level of proactivity and forward-looking culture that can only stand to benefit your organization's ability to stay ahead of the competition via insights like this.

3. Partnership-Oriented; This shouldn't be the third item, but this list is not ranked. Reason Automation brings incredible value by truly being a partner for our business. They were never scared to take on blue sky problem statements and go through iterations of feedback, as partners, to arrive at the solution. In addition, they earn trust through their transparency and candor in not just building for the sake of a client request, but helping to refine and clarify the desired output to ensure the correct product is built to actually solve a problem. Review collected by and hosted on G2.com.

There is nothing that stands out in particular. In fact the only challenges we had were quickly remedied. With a particularly challenging project with tons of client feedback and requests, we initially struggled to stay organized. However, Andrew rose to the occassion and implemented a sharp development feedback mechanism via utilization of third party software that completely solved this issue and allowed us to be faster and stay on target with dev sprints in order to deliver on time. Review collected by and hosted on G2.com.

When it comes to Amazon data, you want to buy data infrastructure - not canned reports. Reason Automation is one of the few companies that identified this and offers truly valuable tools without getting in the way.

I've reveiewed many SaaS reporting tools for Amazon data and they never tell me exactly what I want to know. With a few tweaks, they could, but I invariably end up exporting data to work in a spreadsheet or I have to import and maintain data to the SaaS tool to organize things the way I need.

RA strikes the right balance by moving whatever valuable data I need from Amazon into a SQL database. That frees me up to focus on data modeling, visualization, and exploration via Excel or Power BI. I can also mix in my other data sources to segment and augment the data without needing to duplicate efforts.

Lastly, because RA doesn't transform the data, the entire pipeline remains transparent and auditable which helps inspire confidence in the full reporting and analytics stack. Review collected by and hosted on G2.com.

This is not off-the-shelf software. You need to have skills in data modeling, transformation, visualization, etc. to fully leverage their system. With the opportunity of building the perfect reporting and analytics comes the responsibility of understanding the data you're working with and developing the skills to use it.

For my organization, that's perfect, but it's not for everyone. Review collected by and hosted on G2.com.