# Read AI Reviews
**Vendor:** Read AI  
**Category:** [Meeting Management Software](https://www.g2.com/categories/meeting-management)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 43
## About Read AI
Read AI is an AI copilot for wherever you work, making your meetings, emails, and messages more productive with summaries, content discovery, and recommendations.



## Read AI Pros & Cons
**What users like:**

- Users appreciate the **automated clear notes and insights** from Read AI, enhancing meeting efficiency and accuracy. (10 reviews)
- Users find **Read AI’s action item summaries** invaluable for multitasking, providing clear notes and task lists effortlessly. (8 reviews)
- Users find Read AI to be incredibly **easy to use** and implement, enhancing meeting productivity and efficiency. (8 reviews)
- Users value the **ease of use and automatic note generation** with Read AI, enhancing meeting productivity significantly. (8 reviews)
- Users love the **amazing transcription accuracy** of Read AI, significantly enhancing productivity and saving valuable time. (7 reviews)
- Users appreciate the **accuracy** of Read AI in summarizing meetings and enhancing scheduling efficiency. (6 reviews)
- Users appreciate the **effective meeting summaries** from Read AI, enhancing productivity and clarity in virtual meetings. (6 reviews)
- Recording (4 reviews)
- Time-saving (4 reviews)
- Analytics (3 reviews)

**What users dislike:**

- Users find the **presence of the meeting recorder intrusive** and it occasionally fails to join meetings effectively. (8 reviews)
- Users often face **integration issues** that complicate the setup process and hinder overall usability of Read AI. (4 reviews)
- Users report **poor customer support** with Read AI, making it difficult to resolve issues and manage the product effectively. (4 reviews)
- Users find Read AI **expensive** , especially for teams needing multiple licenses and high-end features like video playback. (3 reviews)
- Users find Read AI&#39;s **inadequate summarization** sometimes misses key details and context, impacting the usefulness of notes. (3 reviews)
- Users are concerned about **account management issues** , particularly regarding unauthorized access and privacy policy shortcomings. (2 reviews)
- Inaccurate Transcription (2 reviews)
- Lack of Customization (2 reviews)
- Pricing Issues (2 reviews)
- Privacy Concerns (2 reviews)

## Read AI Reviews
  ### 1. Super Useful Meeting Transcriptions with Video, Recaps, and Insights

**Rating:** 4.0/5.0 stars

**Reviewed by:** Matthew W. | Sales Administration Support, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2026

**What do you like best about Read AI?**

Very easy to get started.  You can just use your google account or create an account.  I use this to accept recordings from vendors or for sales meetings.  Site functions well and video playback is good and doesn't cause any issues even for longer videos.    
Super useful for video transcriptions as well as saving video for zoom/teams meetings.  Really good that it catches recaps and give you the transcription as well as the video and you can take stills as well as remember what was said in meetings.  I also like that it scores your meetings for reading, engagement and sentiment.  Also that I can just download the video if I need to clip portions for whatever reason is very good too.  The interface is easy to use and I can look for reports as well as utilize the integrated AI functions to help me look through recordings for specific information.  I can also ask it for key takeaways from meetings or things I should be looking to follow up on from meetings etc.

**What do you dislike about Read AI?**

Only the first 60 minutes of a meeting are kept for video format, and that’s the limit for how much gets transcribed or used for your purposes.  Also the sentiment/engagement analysis is sometimes off as the context of the meeting and the social vibe doesn't match what the AI is classifying as poor engagement or sentiment (like humour or people being quiet for too long).

**What problems is Read AI solving and how is that benefiting you?**

It helps me recap meetings and remember who said what, and when. It’s useful as a visual aid and also keeps everything straight, so I know what to do going forward; especially if I’ve forgotten what was said in Friday’s meeting. It’s also good for grabbing screenshots or stills to use as visual aids for a video, or simply to see how engaged people were during the meeting.  Also helpful when I have a lot to think about and can help me pull out the most important parts.

  ### 2. Effortless Meeting Summaries,  Storage/arrangement Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Pamela R. | Project Manager, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2026

**What do you like best about Read AI?**

I like that Read AI is very easy to set up. I also appreciate that I can add it into every meeting at a time. It is easy for me to create meeting minutes and keep track of the meetings that I did not attend. I find it helpful to have a summary of what was worked during the week. The integration with my Google Calendar is also a plus. Additionally, compared to the previous tool we used, Read AI provides us with a more detailed transcription and better captures what was spoken or debated.

**What do you dislike about Read AI?**

I think it could be improved the way you storage and create folders for the reports. Sometimes you need to do it very manually, selecting one by one.  I think that can be improved by selecting multiple files or reports. It is a little bit expensive.

**What problems is Read AI solving and how is that benefiting you?**

I use Read AI to create meeting minutes easily, keep track of unattended meetings, and summarize weekly activities. It provides more detailed transcriptions and better captures discussions compared to Fireflies.

  ### 3. Game-Changer Call Transcripts with Clear Summaries and Key Takeaways

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brooke J. | Customer Success Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** May 20, 2026

**What do you like best about Read AI?**

I love that Read AI creates a complete transcript of my calls with clients. It also provides a clear summary and key takeaways. This has truly been a game changer for me!

**What do you dislike about Read AI?**

I wish there were more free reports available. I rely on Read AI for its thorough note-taking and the different options it offers for reviewing meeting notes.

**What problems is Read AI solving and how is that benefiting you?**

I used to get stressed on calls with my clients because I had to take manual notes and make sure I was clear on my follow-up items. Now I don’t have to worry about that all the time, and I can be more attentive to my clients during the call instead of stressing about missing anything.

  ### 4. Efficient Meeting Management, But Room for Improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Harsha M. | Marketing Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 03, 2026

**What do you like best about Read AI?**

I really appreciate how Read AI is used for all our meetings, whether internal or external client calls, making it unnecessary to take notes since it provides meeting minutes. I think it's really useful because it lets me focus on the meeting and does the work for me by capturing the minutes of the meeting, highlighting key points, and even analyzing the emotions of the call. I like that it's very precise and captures even different language accents well. Even if I forget what we discussed, it's always a reference I can go back to. It accurately context everything we are talking about, including the ums and silences, providing a transcript that’s reliable. It saves a lot of time and serves as a helpful reference for other AI tools. The setup was pretty straightforward and didn't take a lot of time.

**What do you dislike about Read AI?**

Sometimes it doesn't join meetings even though you invited it, and while adding it to an already ongoing meeting, sometimes I get confused as to whether it is recording or not.

**What problems is Read AI solving and how is that benefiting you?**

I use Read AI for meetings, letting it handle minutes and highlight points. It captures emotions, saves time by allowing me to focus, and serves as a precise reference even with different accents.

  ### 5. Elevates Meeting Productivity with Ease

**Rating:** 5.0/5.0 stars

**Reviewed by:** MARY K. | Agency Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 12, 2026

**What do you like best about Read AI?**

I use Read AI to record our office meetings and webinars I can't attend, and I appreciate the transcription and note summaries it provides. I find it solves the problem of attending multiple meetings at once, and the notes are amazing. I really like how it can identify who's speaking, especially when it's me, and the feature that judges sentiment for responses and engagement. The sentiment analysis is important to me because it helps assess how meetings can be improved. Additionally, the initial setup of Read AI was very easy.

**What do you dislike about Read AI?**

Nothing at this time as I have had only positive experiences using the program so far.

**What problems is Read AI solving and how is that benefiting you?**

I use Read AI to attend multiple meetings simultaneously and transcribe them for detailed summaries and notes. It also helps by identifying speakers and analyzing sentiment, which improves future meetings.

  ### 6. Strong meeting summaries and action items that boost alignment and accountability

**Rating:** 3.0/5.0 stars

**Reviewed by:** Samanta J. | Head of Talent Acquisition, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 15, 2026

**What do you like best about Read AI?**

In the beginning, Read.ai was most useful for improving meeting quality and follow-through. Having automatic summaries, highlights, and action items removed the need for manual note-taking and made it much easier to keep track of decisions and next steps, creating alignment across participants, even when not everyone was present for the full conversation.

From an ops perspective, it also made meetings more accountable. Clear summaries and shared outputs reduced ambiguity and helped turn conversations into concrete actions, rather than just another meeting.

**What do you dislike about Read AI?**

Read.ai can feel intrusive if it’s not clearly introduced or expected by all participants. It requires alignment upfront to avoid discomfort or confusion, especially with external stakeholders or candidates. The quality of summaries can also vary depending on meeting structure and different accents. Sometimes, it requires light review to ensure everything is captured accurately.

**What problems is Read AI solving and how is that benefiting you?**

* information loss
* Cognitive overload in meetings.
* too many meetings with no outcomes and zero productivity

In environments with frequent conversations, decisions, and action items are often scattered across notes, chats, or memory, which leads to misalignment and follow up gaps. By automatically capturing summaries, highlights, and next steps, it creates an almost reliable record of what was discussed and agreed upon. This reduced the need for manual note-taking and made it easier to keep teams aligned, even when not everyone attended the meeting. As a result, meetings became more actionable, and follow ups are clearer.

  ### 7. Easy to use and with good and accurate reports

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sebastian P. | General Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 18, 2026

**What do you like best about Read AI?**

easy to use
good reports
I like the way it presents the information of each meeting and even sends emails with the pending items

**What do you dislike about Read AI?**

High price vs others
I am a Workspace user. I am seriously thinking about not renewing it.

**What problems is Read AI solving and how is that benefiting you?**

My biggest problem is the lack of order and memory. Read is ideal for remembering agreements and commitments in meetings. Write emails to clients with the agreed information quickly and accurately. It is a great tool.

  ### 8. Handy Recording and Minutes with Impressively Accurate Transcripts

**Rating:** 5.0/5.0 stars

**Reviewed by:** Wan K. | Community Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Read AI?**

The recording and minutes taking is pretty handy. The transcripts are very accurate too

**What do you dislike about Read AI?**

The price - this is just me being stingy

**What problems is Read AI solving and how is that benefiting you?**

Minutes taking and recording of the meeting. The clips of the recording to the action items or meeting item is very handy too. Saves a lot of time

  ### 9. A Must-Have Platform for Smarter Decision-Making

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bance B. | Operation &amp; Project Coordinator, Construction, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 19, 2025

**What do you like best about Read AI?**

I like how easy it is to use and implement during meetings. The platform automatically generates clear, well-structured notes and insights, which saves time and ensures nothing important is missed. I also appreciate the real-time transcription accuracy and the ability to quickly review action items afterward. The tool integrates smoothly with other apps, making it convenient for frequent use.

**What do you dislike about Read AI?**

While overall helpful, sometimes the AI summaries can feel too general and miss smaller details from conversations. It would also be great to have more customization in formatting the notes and reports. Occasionally, integration setup takes extra steps, and customer support response times could be faster when questions come up.

**What problems is Read AI solving and how is that benefiting you?**

Read AI helps solve the problem of keeping track of meeting discussions and action items without having to take manual notes. It ensures that important details aren’t overlooked and allows me to stay fully engaged in conversations while still having accurate records to reference later. This improves productivity, reduces miscommunication, and saves time by providing clear summaries, follow-ups, and insights that help keep projects moving forward.

  ### 10. My personal assistant for interviews

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniela S. | Coordinator of Human Resources, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 30, 2025

**What do you like best about Read AI?**

It feels like having an extra participant in my meeting, but it actually created a report for me, highlighting the best aspects and offering advice on my tone and the speed of my language. I really love this feature. I paid the pro version, i used like everyday

**What do you dislike about Read AI?**

If I don't create a meeting, Read cannot join, which means that in urgent situations, I am unable to add Read.

**What problems is Read AI solving and how is that benefiting you?**

Before using Read, I had to take notes during every interview, which often made me lose focus on the candidate. Now, with Read, I no longer have to worry about that. I don't need to go back through the interview and try to remember at which point the candidate said something important. With Read, I have the entire report available, making the process much easier. And  really love the app!

  ### 11. Finally, a tool that listens so I don't have to

**Rating:** 5.0/5.0 stars

**Reviewed by:** Toheeb O. | Project Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 05, 2025

**What do you like best about Read AI?**

I love that Read AI captures meeting highlights without me needing to take notes. The summaries are clear, the sentiment analysis is spot on, and I can quickly catch up if I miss anything. It's like having a quiet assistant in every calls.

**What do you dislike about Read AI?**

Sometimes the summaries miss subtle context or don't capture every key point especially in fast paced discussions. It's good but not yet perfect. A bit more control over what gets highlighted would be great.

**What problems is Read AI solving and how is that benefiting you?**

Read AI solves the problem of forgetting details from meetings or scrambling to take notes. It helps me stay focused during calls, revisit key point later, and share quick recaps with teammates, especially useful when juggling multiple meetings in a day

  ### 12. What an absolute game changer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Garth v. | Owner, Hospital & Health Care, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 07, 2025

**What do you like best about Read AI?**

Where do I begin, the integration and features are on a next level, it litterally attends my meetings, takes notes, provides a very accurate analysis of the meeting in a summary, its gives you tips on better communication. The summaries are next level, was blown away by its synopses of the topics, it is easy to use and implementation and integration was a breeze. Once set up, it gives daily summaries. Since I have started using it I have only had to call on customer support once and was very responsive.

**What do you dislike about Read AI?**

Only downside that I could point a finger to was the time it took to go through my emails, but that very well be due to the size of my inbox, once thats completed its plain sailing

**What problems is Read AI solving and how is that benefiting you?**

Sorting out my inbox and attending my meetings freeing up time for me as well as giving me insight into the way I conduct myself and communicate in meetings. Being neuro diverse, this information really helps me improve.

  ### 13. Meeting Recording + Email AI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tara H. | EA, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2025

**What do you like best about Read AI?**

I like that read gives you coaching recommendations for your meetings and analyzes the meetings. It also provides insights into your email as well.

**What do you dislike about Read AI?**

I feel like the meeting recorder's presence is a little too "obvious". I would prefer if it were not its own "individual" in a meeting if that makes sense.

**What problems is Read AI solving and how is that benefiting you?**

It records our meetings and as a remote company that is very beneficial.

  ### 14. Best for online meetings for recaps

**Rating:** 5.0/5.0 stars

**Reviewed by:** T.B.Saravanan R. | Regulatory Specialist, Medical Devices, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2025

**What do you like best about Read AI?**

Super easy to see what happened in the meeting now and then. Flexible and reliable to use on daily basis.

**What do you dislike about Read AI?**

Trail period can be slightly extended and UI can be user friendly.

**What problems is Read AI solving and how is that benefiting you?**

To check the whole video and come back seems to be a pain area here, AI read helps us to resolve in a better way in the form of text and with the time stamp too

  ### 15. Read.ai was the best tool after a lot of research

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 17, 2025

**What do you like best about Read AI?**

Video recordings work great
Good support
AI search is better than I would have expected
Easy to download various files as needed (transcripts, video, highlights, etc.)
Just works; team likes it too

**What do you dislike about Read AI?**

Sometimes searching for a specific meeting doesn't pull up the meeting if I don't remember the exact meeting name so I have to go to Google Calendar to find the name of the meeting by searching the recipients/recipient email domain or similar.

**What problems is Read AI solving and how is that benefiting you?**

I do a ton of proposals and projects and this saves me so much time in knowing what was discussed, what we need to do, comparing the transcript vs my proposal to see what was missed, etc.

  ### 16. Read AI is my workplace savior

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sarah S. | Communicaitons, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 31, 2025

**What do you like best about Read AI?**

I go to several meetings a day and have a hard time finding time to write notes and action items. Read is my superhuman tool -- it gives me the freedom and flexibility to pay attention and still get everything I need without wasting time later. There are some other cool features in beta that I've been excited to try too.

**What do you dislike about Read AI?**

I'm extremely happy with the service and look forward to seeing the new features underway.

**What problems is Read AI solving and how is that benefiting you?**

I love having an AI admin to do the busywork so that I can focus on what matters. It's also great because it shows up in every platform where I meet and work, whether that's Google, Microsoft, Zooms, email etc.

  ### 17. Very suspicious marketing tactics

**Rating:** 0.0/5.0 stars

**Reviewed by:** Andy P. | Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 02, 2024

**What do you like best about Read AI?**

No upsides. The software's design is designed to get other attendees hooked and to create an account

**What do you dislike about Read AI?**

Read.ai seems to embed intself into people's calendars and meetings. once a user receives a read.ai helpful report from a meeting they have joined, they are guided through a very easy set of signup steps.
it's true, that the fine-print, and terms and conditions, make read.ai's behaviours clear, but who really reads the terms and conditions? Their marketing and product sign-up practice are the worst I have seen.
Steer clear.

**What problems is Read AI solving and how is that benefiting you?**

It could solve the problem of making meeting recordings, but the security and privacy practices are poor.

The GDPR section in their Help docs is instructive to read.

"With regard to GDPR, Read has many customers in the EU who have reviewed our capabilities and are comfortable that the functionality and features we provide meets GDPR's expectations including notification and opt-out features (varies depending on the platform). Users have full control over their account, with the ability to delete or download the data for each report, in addition to deleting the overall account."

What a load of marketing junk. They aren't GDPR compliant, so why not come out and say it?

  ### 18. Personalized secretarial service at another level

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aneurys Nicanor A. | Project Manager, Civil Engineering, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 03, 2024

**What do you like best about Read AI?**

What I like most about Read is its ability to automate Zoom meeting transcriptions. Real-time transcriptions and its smart scheduling features are invaluable in streamlining communication and ensuring meetings are more efficient.

**What do you dislike about Read AI?**

I'm just using this integration recently, so it's totally new to me. Perhaps a possible downside of Read could be its dependence on integration with very specific platforms like Zoom. I haven't used it outside of Zoom.

**What problems is Read AI solving and how is that benefiting you?**

Read rme solves several common problems related to virtual meetings, such as my slow note-taking process, remembering key meeting points, or scheduling a follow-up list. By providing me with a detailed summary, Read ensures that I don’t overlook any important details, allowing me to focus more on the meeting than on taking notes.

  ### 19. It's almost impossible to migrate out of Read.ai

**Rating:** 0.0/5.0 stars

**Reviewed by:** Hridesh J. | Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2025

**What do you like best about Read AI?**

The meeting recording tool is pretty basic.

**What do you dislike about Read AI?**

1. Integration issue
2. NO help in migration
3. Customer support

**What problems is Read AI solving and how is that benefiting you?**

Its a pretty basic meeting recording tool

  ### 20. Improving Meeting Efficiency with Read AI

**Rating:** 4.0/5.0 stars

**Reviewed by:** Vikram K. | Senior manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 06, 2024

**What do you like best about Read AI?**

Features of Read like automatic transcription, summarization, and meeting scheduling optimization seem particularly promising for enhancing efficiency and reducing meeting fatigue.

**What do you dislike about Read AI?**

Read has the potential to significantly improve meeting efficiency. Read has some potential challenges which I dislike such as transcription accuracy or integration issues. Other things which I dislike are limited customization options,  technical issues, high costs, or inadequate support.

**What problems is Read AI solving and how is that benefiting you?**

I use Read to address common meeting challenges by optimizing schedules, providing accurate transcriptions and summaries, simplifying follow-up, and reducing meeting fatigue. These benefits are helping in significantly improving productivity and efficiency for me and my teams involved in frequent meetings.

  ### 21. Helpful but hard to navigate

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 09, 2024

**What do you like best about Read AI?**

The ability to see the notes after the meeting was very helpful. The text and audio made it much easier to go back and review the topics covered.

**What do you dislike about Read AI?**

I had a very difficult time trying to download the files from the website. Additionally, the interface left a lot to be desired. It was nearly impossible it seemed to be able to watch the screen recording while trying to follow along on another application at the same time. The screen was either too small (When viewing in the web browser) or took over the entire screen making you unable to continue to work when in full screen mode, and I was unable to find an inbetween.

**What problems is Read AI solving and how is that benefiting you?**

taking meeting minutes. Now i am able to go back and review the training that it recorded which is very helpful.

  ### 22. Best AI notetaker

**Rating:** 5.0/5.0 stars

**Reviewed by:** Freddy A. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2024

**What do you like best about Read AI?**

Read is really efective on translations on spanish. English translation are perfect. It setup is very easy.

**What do you dislike about Read AI?**

Should have some credits to see some videos without pay the higger plan

**What problems is Read AI solving and how is that benefiting you?**

Taking note for meetings. Now, I can be listening with all my atention.

  ### 23. Am really enjoying it with read.ai. It makes my meeting get more value.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Matthew G. | Senior Sales Account Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 05, 2024

**What do you like best about Read AI?**

read.ai introduced me into new ways of making my online meetings very valuable and productive by using the modernized AI technology to summarize meeting sessions. I love everything about the meeting summaries, how simplified they are and how they capture all the important details that were discussed during the meeting. I find it very magical how read.ai saves the entire meeting session and not just that, i get to easily play back the recordings which allows me to rewatch abd listen to the highlight moments of the meeting. read.ai also offers interesting meeting reports which clearly indicate the performance of the meeting across all aspects from engagements, clarity in communication and so on and i usually use the performance metrics to help improve on the next meetings. read.ai does more to me than just helping me have effective meeting experience. It offers some coaching materials which help me to learn and acquire skills on how to facilitate better meetings as the host as well as the presenter. Getting to use the smart meeting scheduling tool in read.ai has helped me gain an accurate experience in scheduling my meetings. With the scheduler, am able to identify the most productive time and date suitable for having the meetings and this help ensure that i don't have any other engagements other than the meeting.

**What do you dislike about Read AI?**

In read.ai, everything is equally useful and i have not seen any feature that is less useful. I have had a super amazing experience with read.ai with no issues at all. Nothing to dislike about it for me.

**What problems is Read AI solving and how is that benefiting you?**

I first learnt about read.ai through a friend and i have been using it in all my online meetings since then. It allows me to have more valuable and productive online meeting sessions by providing me with AI generated meeting summaries which contain all the important details that has been discussed in the meeting. I usually have a lot of online meetings to discuss sales deals and using read.ai allows me to always capture all the important details that i discuss with clients during the meetings. This way, it helps me to never miss a point that we have discussed with the client and this allows me to close deals easily.

  ### 24. Excellent AI tool that transcribes and summarizes meetings

**Rating:** 4.5/5.0 stars

**Reviewed by:** Patricio I. | Consultor TI - Ciberseguridad e Infraestructura, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2024

**What do you like best about Read AI?**

- Despite being relatively new, it has a surprising result, and although it has much to improve, the level of automatic transcription it has gives many positive surprises.
- It must be approved for each meeting, so you decide whether to approve it or not (this is configurable).
- The summaries it presents automatically are exceptionally good and well done despite being made by AI.

**What do you dislike about Read AI?**

- It still has a lot to improve, but it's on a very good path. Let's remember that it's an AI that performs the work automatically.
- The cost of the full version is somewhat high for its beginnings, but it would be worth the trial.

**What problems is Read AI solving and how is that benefiting you?**

- Automatic transcription of all meetings in which it is accepted.
- Automatic summary of each meeting.
- With the reports, historical records and traceability of the meetings are saved, which are always useful.

  ### 25. Extremely useful tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Flame R. | Performance Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 22, 2024

**What do you like best about Read AI?**

It summaries well, takes notes, and makes list of action points

**What do you dislike about Read AI?**

It may not work as well in face to face meeting, because it won't know who is talking.

**What problems is Read AI solving and how is that benefiting you?**

Making it easier to stay on top of project management and multiple meetings per day and their outcomes.

  ### 26. One of the most useful tools in my toolbox!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashley A. | Account Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 28, 2023

**What do you like best about Read AI?**

I have a tough time taking notes in meetings that I am super engaged in, so this is an absolute lifesaver for me. I love that I can easily look back in meetings and that it automatically adds to my zoom calls

**What do you dislike about Read AI?**

Wish the free version allowed basic reports for more than five meetings per month because I need this badly but bosses won't pay - also shouldn't this be included in our zoom package as an essential app?

**What problems is Read AI solving and how is that benefiting you?**

Totally saved me in details from meetings I really needed to be able to go back on. I have a tough time taking notes. I've never been a great note taker as my brain doesn't work that way

  ### 27. We found a secret to optimize our online meetings. read.ai helps get things done in online meetings.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michelle A. | Crowdfunding Strategist, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2024

**What do you like best about Read AI?**

We never knew virtual meetings summarization was a possible thing up until we started using read.ai. The main reason we have been having very successful meetings with read.ai is because of the meeting summaries that it offers as they allows us to focus on the main meetings agenda and get to understand the major points that were raised during the meeting. read.ai helps us to get things done in online meetings by helping us take charge of our meetings through highlighting and focusing on the most important parts of the meeting. This way we get to meet the needs that prompted us to schedule and attend the meetings and achieve the goals we had for the meetings. It provides us with very intelligent analytical tools that allows us to understand the performance of the meeting based on the reactions of the audience. 
read.ai improves the security of our virtual meetings allowing us to communicate safely and privately. It also assist us in gaining precision and accuracy when scheduling our meetings by use of artificial intelligence and this helps eliminate any human errors that might arise when scheduling like double scheduling. We also benefit alot from the meeting recordings that read.ai offers as they allow us to playback and revisit our meeting sessions in future for referencing.

**What do you dislike about Read AI?**

It was so easy to learn and understand how to make the best use of read.ai without any problems. read.ai has a user-friendly interface with a simple design making it easy to use. We are yet to experience any negative experience with read.ai and so there has been nothing to dislike about it.

**What problems is Read AI solving and how is that benefiting you?**

Online meetings are largely used as mode of information delivery and communication and this calls for us to have a very effective meeting platform that would see us have the most successful meetings. read.ai has been that platform for us and we really acknowledge it for the massive work it has done on our virtual meetings experience. It helps us to give more focus abd attention on the real agenda discussed during the meeting by using AI tools to  provide summaries and highlights about the meeting. This allows us to achieve our goals and target that we have when planning for our meetings and to get things done in the meetings.

  ### 28. Helps to understand the call with auto-summary

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rahul S. | M, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 05, 2023

**What do you like best about Read AI?**

The best part is it's very user friendly. You can toggle between users. Connect read.ai zoom/ google meet by giving permission just once.

It's also very insightful compared to other tools.. gives us a lot of details about the call.

The transcript is right there, they have search button to search any words from the call transcript. They also now record calls

**What do you dislike about Read AI?**

I think it gets a bit expensive if uou have a lot of users.. especially that now we have to upgrade to their top end plan to get the video playback

**What problems is Read AI solving and how is that benefiting you?**

It's helping me as a sales lead keep a tab of of my teammates calls.

  ### 29. We are getting the most outstanding meeting experience all thanks to read.ai

**Rating:** 4.5/5.0 stars

**Reviewed by:** Peter O A. | Life Business Division Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 24, 2024

**What do you like best about Read AI?**

As an organization we have strong dedication in ensuring smooth and seamless flow of information amongst ourselves as well as with our customers, clients and stakeholders. We knew we needed to read.ai the very moment a client introduced us into it and told us it capabilities. We implemented it right away  and we are very proud that we did. We had a really smooth implementation journey thanks to the very supportive customer support team whom held our hands, listened to us and offered us with the best support services that we could ask for. read.ai is a very capable AI enabled meeting tool and comes loaded with variety of features which helps us have the best and most productive virtual meetings experience. It has a really simple to understand design and all its features are easy to engage with so we never struggle to use it for our meetings. It's flexibility allows it to integrate and work well with other products that we were already using for meeting and also for scheduling. 
Read.ai offers very powerful meeting analytical tools which helps us to analyze our meetings so as to understand their performances like audience reactions and trends. Also, it helps record meetings for playbacks where we get to summarize meetings and discover the most crucial points that were being discussed. It uses AI to help pinpoint the most critical parts of the meeting easily and fast. read.ai also makes it easy for us to share meetings recaps directly via email with others especially those might have missed the meeting for one reason or the other. It is very secure and its high end security and data protection features like encryptions keeps our data secure and private. By using read.ai for our meetings, we were able to eliminate the long lasting issues that we were facing when scheduling meetings. read ai also has an amazing and one of a kind speaker coaching tool that gets to send recommendations and coaching metrics to help one get better at presenting during meetings.

**What do you dislike about Read AI?**

I have had the best experience with read.ai. There has been no issues or setbacks and i cannot find anything to dislike about it.

**What problems is Read AI solving and how is that benefiting you?**

read.ai is helping us fine tune and improve our meetings to make them more productive. It gives us all the tools that we need to ensure we have top performing and efficient meetings. By use of AI technology, read.ai allows us to have smarter meetings which allows us to streamline our communications both externally among teammates and across departments as well as with our customers and clients. It has allows us to gain convenience and accuracy in scheduling meetings. With read.ai, it gets easy for us to summarize our meetings by automatically discovering and extracting notes from the most important topics that have been discussed. With its coaching metrics, read.ai helps us to improve individually on how we speak and give our presentations during meetings.

  ### 30. Ubiquitous in my industry but free plan too limited

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2024

**What do you like best about Read AI?**

Seeing an "Read.ai" listener as a participant is easily recognized and doesn't cause confusion as with other lesser known brands.

**What do you dislike about Read AI?**

The free plan is too limited, would wish to have a company level free plan to actually test out for a company wide business case for implementation.

**What problems is Read AI solving and how is that benefiting you?**

Recording, transcribing and referencing meetings.

  ### 31. Makes meeting notetaking a breeze

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gracelyne  F. | Marketing Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2024

**What do you like best about Read AI?**

That i dont have to take notes. The transcription accuracy is amazing. 
The summaries, highlights, trailers are all perfect. INtegrates with all major meeting platforms, and it helps us be our productive best.

**What do you dislike about Read AI?**

The effort taken to remove it from our Google accoutn afterwards

**What problems is Read AI solving and how is that benefiting you?**

The AI-powered transcription capabilities ensure that even the fastest-paced discussions are transcribed with precision, leaving no room for error. This has significantly reduced the time and effort spent on reviewing and editing notes after the meeting, allowing me to focus my energy on more strategic tasks.I appreciate the ability to easily search, edit, and organize my notes according to specific topics or keywords. This level of organization has greatly improved my ability to retrieve and reference information, ultimately enhancing my productivity and decision-making process.

  ### 32. Useful but there is a bug in the fact that even after deactivating account it keeps on barging

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 04, 2024

**What do you like best about Read AI?**

Very useful when you cannot pay full attention and have to do things in the background. For MOM it's perfect because it makes summaries of what has happened, action items who has said what etc..

**What do you dislike about Read AI?**

It keeps on barging into meetings even after deactivating my account, after I removed it from getting into meetings automatically.

**What problems is Read AI solving and how is that benefiting you?**

It helps me with multitasking

  ### 33. Helped Summarize meetings and highlight action points arising from my meetings

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mona J. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 29, 2024

**What do you like best about Read AI?**

I like the meeting summaries and action points post the meeting. I like that it also automaticaaly 'joins' the meeting - but that can also be a problem sometimes. Read.ai is generally easy to use after you install it. After download, it easily integrated and automatically joined my meetings.

I used it frequently on my meetings but had to disuse it for meetings where folks were uncomfortable having AI attend.

**What do you dislike about Read AI?**

What I dislike most about it is that it automatically joins meetings. Depending on what kind of meeting and what is being discussed, some folks might be uncomfortable having AI on the meeting especailly if they are unfamiliar with read.ai.

Sometimes, read.ai failed to join some meetings, I couldn't explain why.

**What problems is Read AI solving and how is that benefiting you?**

Read.ai is enabling me solve the problem o taking long meeting notes. However, while i still take notes on highlights, Read.ai helps with taking notes on points that are not so important while I also confirm and compare my notes with Read.ai. I previously worked in energy policy and had to attend multiple trade association meetings and take a lot of notes so Read.ai was very helpful.

  ### 34. Ok product but worst customer service and disinterested owner

**Rating:** 1.0/5.0 stars

**Reviewed by:** Rahul K. | Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 21, 2023

**What do you like best about Read AI?**

It has an OK call note taker and call summary is decent. Nothing much to add as their customer service is not ready to listen to their customers. They dont have the motivation to improve their platform.

**What do you dislike about Read AI?**

1. The support team is the worst. We asked them to get on a call with us so we can address our challenges and they asked us to quite their platform as they cant meet out requirements. They did not even listen to our requirement. 
2. They dont respond to my support messages. We had to send repeated support requests in order to get response from them. 
3. I reached out to the company CEO over a week ago over Linkedin to tell him about our expreince and he didnt even care to respond.
4. Their APIs break all the time.
5. It admits into your meetings without asking for acceptance. When we remove it, there is no way to bring it back.

**What problems is Read AI solving and how is that benefiting you?**

They did not solve any problem for us. We explored this platform as it is cheaper that most. However, we found out that more expensive platforms really deserve more money as they want to listen to their customers.

  ### 35. Best for Meeting Recaps & Follow Up Lists

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nancy Y. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 14, 2024

**What do you like best about Read AI?**

Flexibility to review highlights or full recap of meetings.  Good transcriptions. Nice AI generated follow up and task lists.

**What do you dislike about Read AI?**

Sometimes does not join meetings.  Inviting in bot is a little frustrating.

**What problems is Read AI solving and how is that benefiting you?**

Creating meeting notes and sunsets as well identifying attendee participation.

  ### 36. One of the best meeting recorder out there!!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shekhar L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 23, 2024

**What do you like best about Read AI?**

It is very user friendly, accurate and efficient when it comes to recording meetings and generating transcripts. I have used it quite a few time and its really good.

**What do you dislike about Read AI?**

Spelling mistakes in transcripts but that is how AI works.

**What problems is Read AI solving and how is that benefiting you?**

Making MOMs (moments of meetings)  - I can make MOMs faster using transcripts and listen to some points if I forget any.

  ### 37. Meeting Notes - AI

**Rating:** 2.0/5.0 stars

**Reviewed by:** Puneet S. | Senior IT manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 23, 2024

**What do you like best about Read AI?**

We have noticed a huge increase in usage of AI based meeting notes tools across organization. Good part is that it will keep meeting notes and do the transcpting from voice to text. A tool for a public forum or meetings with non-confidential data.

**What do you dislike about Read AI?**

Note that privacy policies of read.ai are NOT favorable for confidentials calls. Furthermore, if the config of meeting tool is as default then read.ai is spreading through the organization with little or no permissions from users.

**What problems is Read AI solving and how is that benefiting you?**

Keeping notes of public meeting which has public informaton like motivation talk and no personal information

  ### 38. Great use for meetings, taking notes and summarizing key points in the discussion

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chasseur P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 20, 2024

**What do you like best about Read AI?**

Great use for meetings, taking notes and summarizing key points in the discussion

**What do you dislike about Read AI?**

The least thing about read.ai is it's lac of empathy

**What problems is Read AI solving and how is that benefiting you?**

attending successive meetings in a day and didnt have all the time to organize my notes

  ### 39. Sneaky growth tactics - be aware of using this tool

**Rating:** 0.0/5.0 stars

**Reviewed by:** Yigit I. | General Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 26, 2024

**What do you like best about Read AI?**

Summary of the meetings and action items, but this is pretty much commoditized anyways. Nothing specific to read.ai.

**What do you dislike about Read AI?**

Once installed, they never leave you. 

We stopped the trial. It continues coming to our meetings.

When we remove it, it still continues coming.

We had get in touch with support. And, still, they don't remove it easily. 

Whatever you do, don't use this product.

**What problems is Read AI solving and how is that benefiting you?**

Helping us keep meeting notes from the meetings.

  ### 40. Great notetaker tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Keegan  F. | Sales Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2024

**What do you like best about Read AI?**

Really easy to setup and configure, accuracy of summaries

**What do you dislike about Read AI?**

Costing is slightly higher compared to other competitors

**What problems is Read AI solving and how is that benefiting you?**

Easy to summarize online meetings using this tool

  ### 41. Helps us get zoom call analytics

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rahul C. | Sales And Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 06, 2023

**What do you like best about Read AI?**

This one of the first AI tools that I have seen empowering out business in terms of getting transparency across the board. It helps us to track and analyse all our teammates call recording along with call summary and video playback.

**What do you dislike about Read AI?**

I think it can be more specific about the kind of details it shows on the recording manager page. We would like to see more of what really matters and less of jargon that won't really be that useful

**What problems is Read AI solving and how is that benefiting you?**

It's helping us track the meeting with ai based summary of oir demo and onboarding calls for all reps across all teams. This also means the team is more aware about what they say in meeting as everything is getting recorded - no one talks about this but it's very important that employees feel they are being monitored and Read.ai does a perfect jo lb doing that.

  ### 42. great program

**Rating:** 4.5/5.0 stars

**Reviewed by:** ken j. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 05, 2023

**What do you like best about Read AI?**

acurate transcription & summary easy to use & easy to set up

**What do you dislike about Read AI?**

nothing yet so far it works great and no complaints

**What problems is Read AI solving and how is that benefiting you?**

easy t get summaries to share with clients & leadership & training & legal

  ### 43. Save Me HOURS!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alex G. | Managing Principal and Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 30, 2023

**What do you like best about Read AI?**

I use Read for my podcasts to get a quality transcript and to write AI-generated show notes. It saves me literally hours every month!

**What do you dislike about Read AI?**

No downsides to Read thus far. It may need a little tweaking, but overall it's great.

**What problems is Read AI solving and how is that benefiting you?**

Read helps me be more accurate with my podcast show notes and promotion, thus making my life a lot easier.


## Read AI Discussions
  - [Is read better than zoom?](https://www.g2.com/discussions/is-read-better-than-zoom) - 1 upvote

- [View Read AI pricing details and edition comparison](https://www.g2.com/products/read-ai-read-ai/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-11+23%3A24%3A57+-0500&secure%5Bsession_id%5D=35d76840-e77f-4e37-904d-8d874d1949a9&secure%5Btoken%5D=a4f4329342aef11c8dfc7fa138a08db0ba37b321e673e59816202ef782768724&format=llm_user)
## Read AI Integrations
  - [Google Meet](https://www.g2.com/products/google-meet/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [SugarCRM Google Calendar](https://www.g2.com/products/sugarcrm-sugarcrm-google-calendar/reviews)

## Read AI Features
**Lead Facilitation**
- Customer-facing Chatbot
- Lead Qualification
- Lead Follow-up
- Meeting Scheduling 

**Call Analytics**
- Call Recording
- Machine Learning
- Call Analysis
- Lead Qualification

**Compatibility**
- Federated Search
- File Types
- Global Language Support

**Voice**
- Dictation
- Accuracy

**Meeting Prep - AI Meeting Assistants**
- Agenda Management
- Virtual Meeting Hosting
- Automated Scheduling

**Deployment & Integration - Voice Recognition**
- Installation & setup Ease
- Developer API & SDK
- Software Integration
- Multi-Device Support

**Agentic AI - Enterprise Search Software**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Agentic AI - Sales Coaching**
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Decision Making

**Action Item Detection - AI Note-taking Software**
- Action Item extraction
- Summary Generation

**Training**
- Knowledge Base
- Coaching Materials
- Playbook Creation
- Video Record

**Pre-Meeting Tools**
- Templates
- Scheduling
- Agenda

**Organization**
- Opportunity and Pipeline Management 
- Data Entry
- Integrations / APIs

**Artificial Intelligence - Conversation Intelligence**
- Customer Scoring
- Speech-to-Text
- Sentiment Analysis

**Search Queries**
- Typo Tolerance
- Faceted Search
- Synonyms
- Highlighting
- Natural Language

**Transcription**
- Speaker Identification
- Timecode Management
- Closed Captioning
- Custom Dictionary

**Meeting Automation - AI Meeting Assistants**
- Automated Note-Taking
- Voice Recognition
- Action Item Tracking

**Performance Optimization - Voice Recognition**
- Accuracy in Noisy Settings
- High-Volume Scalability
- Environmental Noise Adaptation
- Multilingual Voice Recognition
- Low-Latency Processing

**Automatic Transcription - AI Note-taking Software**
- Speech-to-text Transcription

**AI powered search - Enterprise Search Software**
- Generative RAG (Retrieval augmented generation)
- Relevance Tuning
- NLP & Semantic search

**Feedback**
- Review
- Scorecard
- Coaching Card
- Leaderboard
- Real-Time Updates
- Notifications
- Competition

**Meeting Tools**
- Minutes
- Notes
- Digital Workspace
- File Sharing

**Performance Analysis**
- Coaching 
- Peformance Tracking

**Functionality**
- Personalization
- Search Analytics
- Integrations

**Editing**
- Collaboration
- Spell Check and Punctuation
- Text Editing
- Translation

**Generative AI**
- AI Text Summarization

**Meeting Insights - AI Meeting Assistants**
- Sentiment Analysis
- Personalization
- Smart Summaries

**Security & Compliance - Voice Recognition**
- Liveness Detection
- Regulatory Compliance
- Secure Communication Channels

**Collaboration & Sharing - AI Note-taking Software**
- Team-based Access

**Compatibility - Enterprise Search Software**
- File Types
- Federated Search
- Global Language Support

**Post-Meeting Tools**
- Task Delegation
- Participant Email
- Meeting Analytics

**Sales Analysis**
- ROI Forecasting 
- Sales Forecasting 

**Integration**
- Data Security
- API
- Voice Files
- Live Captioning
- Integrates With Existing Applications

**Generative AI**
- AI Text Summarization

**Accessibility - AI Meeting Assistants**
- Language Translation
- Real-Time Transcription
- Accessibility Guidelines Compliance

**Advanced AI & Biometric Features - Voice Recognition**
- Voice-Based Authentication
- Machine Learning & Adaptive Speech Recognition
- Speaker Differentiation
- Sentiment & Tone Analysis

**Agentic AI - Conversation Intelligence**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Language & Accent Support - AI Note-taking Software**
- Multi-Language and Accent Support

**Functionality - Enterprise Search Software**
- Personalization
- Search Analytics
- Integrations

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Voice Recognition**
- Natural Language Interaction

**Agentic AI - Meeting Management**
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance

**Agentic AI - Transcription**
- Autonomous Task Execution
- Cross-system Integration
- Decision Making

**Agentic AI - AI Meeting Assistants**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Decision Making

**Multi-Platform Integration - AI Note-taking Software**
- Integrations

**Search Queries - Enterprise Search Software**
- Highlighting
- Faceted Search
- Typo Tolerance
- Synonyms

**Agentic AI - AI Sales Assistant**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Privacy & Security Controls - AI Note-taking Software**
- Access Control

**Meeting Capture & Retention - AI Meeting Assistants**
- Bot Presence
- Meeting Moments Management
- Audio or Video Recording

**Searchable Note Archives - AI Note-taking Software**
- Semantic Search

**Speaker Identification - AI Note-taking Software**
- Speaker Recognition

## Top Read AI Alternatives
  - [Fathom](https://www.g2.com/products/fathom-video/reviews) - 5.0/5.0 (6,847 reviews)
  - [Otter.ai](https://www.g2.com/products/otter-ai/reviews) - 4.4/5.0 (493 reviews)
  - [MeetGeek](https://www.g2.com/products/meetgeek/reviews) - 4.6/5.0 (484 reviews)

