I use Read AI to record our office meetings and webinars I can't attend, and I appreciate the transcription and note summaries it provides. I find it solves the problem of attending multiple meetings at once, and the notes are amazing. I really like how it can identify who's speaking, especially when it's me, and the feature that judges sentiment for responses and engagement. The sentiment analysis is important to me because it helps assess how meetings can be improved. Additionally, the initial setup of Read AI was very easy.

In the beginning, Read.ai was most useful for improving meeting quality and follow-through. Having automatic summaries, highlights, and action items removed the need for manual note-taking and made it much easier to keep track of decisions and next steps, creating alignment across participants, even when not everyone was present for the full conversation. From an ops perspective, it also made meetings more accountable. Clear summaries and shared outputs reduced ambiguity and helped turn conversations into concrete actions, rather than just another meeting.

It feels like having an extra participant in my meeting, but it actually created a report for me, highlighting the best aspects and offering advice on my tone and the speed of my language. I really love this feature. I paid the pro version, i used like everyday