RAYNET CRM Reviews & Product Details

I really like how straightforward, reliable, and team-friendly RAYNET CRM is for B2B sales and account management without the unnecessary bloat of bigger CRMs. It's incredibly easy to learn and adopt, which was a big win for us since our team started using it consistently right away without endless training. I don't have to worry about the complexity that made people avoid other CRMs in the past. I also appreciate how stable and fast RAYNET is day-to-day; it never lags or crashes, ensuring a smooth experience for our team. Additionally, the customization is simple and flexible—I love that we can easily add custom fields and adjust workflows without needing IT support. This adaptability helps us tailor the CRM to fit our B2B sales process perfectly. Review collected by and hosted on G2.com.

It also lacks some B2B-specific features out of the box, like formal quote generation, contract management, or detailed customer segmentation. These are things we either do manually or use other tools to handle. Review collected by and hosted on G2.com.

I like that RAYNET CRM is simple and straightforward while covering everything our small team needs. It's easy to learn and use, with a clean and intuitive interface—no messy menus or confusing navigation. Our team picked it up quickly without needing extensive training, which is a big plus for us. The platform loads quickly and remains stable, with no lag, freezing, or glitches, even with multiple tabs open. This dependability means we can rely on it without interruptions. The simplicity means we can just use the tool without fighting it, leading to higher adoption and consistent updates across the team. As a result, we can easily track our sales pipeline, know the status of deals, who needs follow-up, and what's next, without endless data digging. Review collected by and hosted on G2.com.

We've also noticed that customer support, while friendly, can be slow at times. Responses aren't always instant, and some more complex questions take a few back-and-forths to resolve. For a small team that relies on the tool daily, faster support would be helpful. Review collected by and hosted on G2.com.

The best thing is that their interface is intuitive and clean. Their pipeline and deal management are very strong, combined with their activity tracking. Their sales and workflows are very deeply customizable. Solid reporting for sales performance tracking is also an efficient feature in this platform. Review collected by and hosted on G2.com.

Their automation features are not as advanced as those of other enterprise CRMs. Their marketing automation capabilities are also not very well structured. Their integration ecosystem is very small and limited to a few apps, so the options are very limited. Certain reports also need manual customisation. Review collected by and hosted on G2.com.

I use RAYNET CRM to centralize customer data and streamline sales processes. It helps me track potential sales, visualize deal stages, and forecast revenue. I really appreciate the automation of routine work; it supports workflow automation by automatically creating tasks and sending notifications to reduce manual work. The initial setup of RAYNET CRM was pretty easy. Review collected by and hosted on G2.com.

I think RAYNET CRM could use broader integration and some UI & UX polish. Review collected by and hosted on G2.com.

Raynet CRM does many great things and can offer tools for different situations. For us, an overview of leads, business cases and all the related information is critical. All this information is provided clearly and can be easily worked with. This makes working in a team simple, and data is not lost. One of the things I also find interesting is Raynet's ability to create sub-windows within a single browser window. What I like is the speed of the application itself. I've probably never had a time when I got stuck somewhere in the application, even when performing operations over hundreds of records. As the last point, it is worth mentioning that Raynet is constantly working on the whole application (there are updates to the application multiple times a month). All in all, Raynet gives me a clear overview of where all our business activities are, making us faster and more efficient as a team. We've been using Raynet since 2014 and I think that in itself is a testament to how happy we are with the tool. Review collected by and hosted on G2.com.

Until recently, I missed some of the filtering options, either over business cases or leads. Also, I was not too fond of the old business board UI. However, both of these points were resolved by Raynet in 2021, so this is no longer the case. Review collected by and hosted on G2.com.

What is unique about Raynet is that you don't get just an awesome tool, but you'll become a part of Raynet community. You will get encouraged and inspired to be a better salesman and business developer. Their online lectures and presentations are amazing. Review collected by and hosted on G2.com.

I didn't like the design of the app, but recently the Raynet team redesigned the whole application. It now uses the screen space much more effectively. I don't see any shortcomings now. Review collected by and hosted on G2.com.

I like how easy you can work with the CRM, it is very intuitive for everyone. The way you can manage all your tasks and contacts is very very very helpful. I use Raynet CRM for more than 7 years and I wouldn´t change it! Review collected by and hosted on G2.com.

There is nothing I dislike about Raynet. If there is anything I want to change I just contact the great support. They are very helpful and are here for the clients every day and that´s what we really appreciate in our business. Review collected by and hosted on G2.com.

Even though it is the same system for all the customers, you can modify it a lot through various optional fields and busines types without any programming. Relations and connection between all entities are the best added value for our business. Their customer support is also above standard and always ready to help. Review collected by and hosted on G2.com.

Variety of options and functions can be sometimes confusing and hiding them would be a good idea. Also you have to be ready for low chance of modifying the CRM according to your specific needs because it is a standardized application. Review collected by and hosted on G2.com.

Besides the product on very good level, it is the team behind this app. We have worked together for more than 5 years and I have seen their progress over the years. They have built a successful business where they help other companies and still they are very personal. If you are a client, you feel like a part of the community which is very important. So therefore customer care is on top level. Continous progress in developing the app is must have and Raynet team can nail this. Review collected by and hosted on G2.com.

They are still not that big as HubSpot etc., which is good but also bad because sometimes it is hard to break the market barriers so give them a chance, you will get great value in sales software which is still lighweight yet robust. Review collected by and hosted on G2.com.

RAYNET is very comfortable to use. The customer and deal cards are clear and we can always find everything we need to know about a given deal. Setting up custom fields is very useful, where we could customize RAYNET to our processes. Our salespeople also use the mobile app, which helps them make their work in the field easier. And last but not least, RAYNET has a great support team that is always immediately responsive and helpful. Review collected by and hosted on G2.com.

In the beginning, we had to learn how to use the CRM and make a habit of keeping track of everything there. Sometimes it wasn't easy in RAYNET, but with support we solved everything. It may seem a bit complicated, but it's more about learning it. Sometimes we miss some integrations, but so far we have always solved it somehow and it hasn't limited our use of the CRM. Review collected by and hosted on G2.com.