# RapidStart CRM Reviews **Vendor:** RapidStart Global **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 5.0/5.0 **Total Reviews:** 2 ## About RapidStart CRM Powerful Business Applications shouldn't be HARD! RapidStart CRM, the #1 ranked app in Microsoft's AppSource, is an excellent Simple-to-use Sales and Service application for essential business processes. Over 100,000 users are successfully using our apps and add-ons right now! RapidStart CRM shines even brighter when utilized as an accelerator. Behind our Simple-to-use UI lies a tremendous amount of Power and Flexibility. Any additional business requirement can be built on our solid RapidStart CRM foundation atop Microsoft's Dataverse. In addition to building more capabilities yourself or engaging our expert team, we also offer pre-built free add-ons for CSAT and Web Forms and low-cost add-ons for Project Management, Field Service, and Time Tracking. All of our Apps run on $5 Microsoft Power Apps licenses. ## RapidStart CRM Reviews ### 1. RapidStart CRM is a great shortcut **Rating:** 5.0/5.0 stars **Reviewed by:** Suzanne H. | Power Apps Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2023 **What do you like best about RapidStart CRM?** RapidStart CRM gave us an excellent foundation for our customized app. We are a Nonprofit and do not have the staff to build the entire CRM on our own. RapidStart has been a great way to kick-start the process for us without starting at ground zero. **What do you dislike about RapidStart CRM?** Some customizations have been challenging to work with because there is no explanation of the setup of the app available to customers who are developing on top of RapidStart CRM **What problems is RapidStart CRM solving and how is that benefiting you?** Without RapidStart CRM, my team would have had to develop our CRM from the ground up. As a Nonprofit, we do not have the funds for Dynamics 365 or the staff to create our own app independently. ### 2. Ideal CRM solution for Microsoft Dataverse Deployment **Rating:** 5.0/5.0 stars **Reviewed by:** John D. | Founder, Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2022 **What do you like best about RapidStart CRM?** Rapid Start CRM is an incredible product offering from Forceworks. It is built entirely on the Microsoft Dynamics environment and is ready to go "out of the box with all the CRM features a growing business requires. You can set up Rapid Start CRM in a Microsoft environment and customize all sorts of functionality, including outlook integration, customer email and phone tracking, email templates, etc. We found we could easily customize almost everything in Rapid Start CRM as it is standard-built on Microsoft. The dataverse tables all follow Microsoft, allowing us to extend functionality with Microsoft Graph API. If you are looking to deploy a CRM solution and are a Microsoft customer, call or email Forceworks today. If you find that you are outgrowing Rapid Start CRM or are worried about how you can evolve to Microsoft Dynamics Sales/Service, fear not; with Rapid Start CRM you are building your customer solutions on the same Microsoft Dynamics platform. Think of Rapid Start as the perfect solution for building your Microsoft integrated business backend, with unlimited expansion and integration from Microsoft as you need it. **What do you dislike about RapidStart CRM?** There are a few functions that are specific to Rapid Start that can cause minor issues when trying to implement complex customizations. These are very unlikely to affect the vast majority of business customers. For example, we needed a more traditional relational database approach to linking family accounts and contacts. We also did not need the contact "prospect" architecture. Also, we find the whole "user" and "teams" structure confusing. **What problems is RapidStart CRM solving and how is that benefiting you?** Integrating your customer relationship management challenges, especially for sales and service, solves the challenge of integrating one easy-to-use solution. Through straightforward software customization, we could extend customer service tasks specific to an educational institution, such as tracking student registration, attendance, and performance reporting. **Official Response from Steve Mordue MVP:** > Thanks John! We have added more information to our Documentation about Users and Teams. - [View RapidStart CRM pricing details and edition comparison](https://www.g2.com/products/rapidstart-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-17+07%3A28%3A49+-0500&secure%5Bsession_id%5D=a8c690c6-41a8-457e-bd06-31bfc08c56cc&secure%5Btoken%5D=0e40fccdc7634df5344fdd78622e4949415031d8172df94101ff1e60fa907706&format=llm_user) ## RapidStart CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Generative AI** - AI Text Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top RapidStart CRM Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,583 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,137 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,165 reviews)