Rackspace Technology Reviews & Product Details

Rackspace Technology Overview

What is Rackspace Technology?

Rackspace Technology is the multicloud solutions expert. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. As a global, multicloud technology services pioneer, we deliver innovative capabilities of the cloud to help customers build new revenue streams, increase efficiency and create incredible experiences. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent to deliver the best expertise to our customers. Everything we do is wrapped in our obsession with our customers’ success — our Fanatical Experience™ — so they can work faster, smarter and stay ahead of what’s next.

Rackspace Technology Details
Languages Supported
German, English, Dutch, Portuguese, Spanish
Product Description

Rackspace Managed Cloud Computing. All the tools you need to build scalable websites, and applications.

How do you position yourself against your competitors?

In a nutshell, our Fanatical Support® promise.

Lots of companies will rent you access to their raw computing infrastructure. But your cloud doesn't operate on infrastructure alone. It takes a wide variety of specialized engineering skills to architect and manage not only the infrastructure, but also the many complex tools and applications that run on top of it, including the latest data engines and ecommerce platforms. With other providers, that's your responsibility. But we do things differently at Rackspace.


Seller Details
Seller
Rackspace
Company Website
Year Founded
1998
HQ Location
San Antonio, TX
Twitter
@Rackspace
109,841 Twitter followers
LinkedIn® Page
www.linkedin.com
7,640 employees on LinkedIn®
Description

Rackspace, is a managed cloud company, helps businesses tap the power of cloud computing without the challenge and expense of managing complex IT infrastructure and application platforms on their own.


Overview Provided by:
Show More

Rackspace Technology Screenshots

Rackspace Technology Reviews

Write a Review
Filter reviews
LinkedIn®
Connections
Popular Mentions
Showing 37 Rackspace Technology reviews
Popular Mentions
Showing 37 reviews
Filter Reviews
Filter Reviews
Sort by
Ratings
Company Size
User Role
For Category
All Industries
Region
Already have Rackspace Technology?
Write a Review
System Administrator
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The thing that i likes the most about it that it is ideal for heavy and unpredictable traffic and it works as pay as you go scalability. This helps us to connect to public clouds, private clouds for an individual application. It delivers unbiased guidance on best-fit managed cloud solutions to organizations around the globe.We can get full support of the world’s leading cloud platforms, which saves the pain and complexity of doing it ourself. Review collected by and hosted on G2.com.

What do you dislike?

The thing which i dislike, in our win/loss research is the cost associated with the infrastructure.Elastic IP set still not available on Rackspace. No default firewall provided as is provided by AWS. Depending on the size of your cloud server, there are different bandwidth ports speeds Review collected by and hosted on G2.com.

Recommendations to others considering the product:

My recomand to those who wants consider about this is that they can go go for it as it provides best solutions and support seeing the current market demands. But it have few drawbacks as well. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It offers offer an essential differentiator. It empowers with an idea to get the business up and running quickly with minimal up-front costs.It offers a platform for delivering new services and accelerating our time-to-market. Review collected by and hosted on G2.com.

Show More
Show Less
UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

That it is easy to navigate and keep track of emails coming through! Review collected by and hosted on G2.com.

What do you dislike?

I think that the layout design could use a refresher! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is one of the simplest tools we use in the store! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I mostly use it to communicate to other co-workers and resolve issues/ plan events. Review collected by and hosted on G2.com.

Show More
Show Less
UM
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Easy to archives the documents and handy for sharing within the group. This also facilitates the access the data remotely. Review collected by and hosted on G2.com.

What do you dislike?

Offline data access becomes difficult. If data is made offline then more the data storing space is occupied. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Sharing the information became very easy.

It helps in maintaining the effective communication. Review collected by and hosted on G2.com.

Show More
Show Less
UA
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I often use rackspace managed cloud to upload buisness document and files and also uses it to share it with other users Review collected by and hosted on G2.com.

What do you dislike?

It takes too much time to upload documents and data, there must be another way of uploading documents and retrieving them Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Uploading of buisness document drawing and files Review collected by and hosted on G2.com.

Show More
Show Less
UA
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Its good place to keep your important files and documents because it saves a lot of space in your laptop Review collected by and hosted on G2.com.

What do you dislike?

Uploading need to be enhanced, you should try another way of uploading documents and files as it takes so much time Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Uploading buisness document and files to save space Review collected by and hosted on G2.com.

Show More
Show Less
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Uptime is great, support actually wants to help you and they've put an easy-to-use front-end on the cloud services. Review collected by and hosted on G2.com.

What do you dislike?

Bandwidth prices get costly fast. If you're running a server for hosting websites that receive decent traffic, you will likely want to use a dedicated box. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Carefully calculate your projected bandwidth needs, you may be able to save money by going with a dedicated box. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Website, email asset and API hosting. Review collected by and hosted on G2.com.

Show More
Show Less
AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It is easy to create images and spin servers Review collected by and hosted on G2.com.

What do you dislike?

I haven't found a way to make it auto scalable spinning additional servers on demand. I believe it is really expensive compare to other solutions available. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you need a reliable and auto scalable solution look into another solution Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Hosting an e-commerce website that serves 300K page views in average per month and produces over 10M in revenue per year. Maintenance and Migration of the website has been efficient and relatively easy. Review collected by and hosted on G2.com.

Show More
Show Less
UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like the email platform. Easy to manage mail. Review collected by and hosted on G2.com.

What do you dislike?

It is hard to find what you are searching for in the email. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Managing emails of employees Review collected by and hosted on G2.com.

Show More
Show Less
UV
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Rackspace email interface is very similar to Ms Outlook. It allows for file structure, and search capabilities. Review collected by and hosted on G2.com.

What do you dislike?

There really is nothing to dislike about this product. There have been no Tech issues requiring support. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Rackspace allows for large volumes of email to be received and stored for easy access later. Review collected by and hosted on G2.com.

Show More
Show Less
CEO
Entertainment
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

We have tried a number of cloud services before hearing about Rackspace. Honestly, after trying their and using their private cloud service, we're sold. I could go on and on about how much we like the service but I'll outline the most important points for us. Rackspace's cloud is very reliable and flexible. You can get stuff done very quickly without infrastructure constraints. Next, they have wonderful team of experts. They helped us design our environment and they also maintain it for us. Whenever there's a problem or we need to help with something, they're a great support (and fast!). During our time with the service, we have never experienced an outage. They even made a plan for our needs so we do not pay more for something we don't need. And so on. Review collected by and hosted on G2.com.

What do you dislike?

As I wrote in the part with positives, we love this service so there's nothing we dislike, really. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you're looking for a managed cloud service, this is the right choice for you! You even get a free trial period so there's really nothing to think about. You give nothing to try something amazing which will definitely suit your needs. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We needed to create complex workloads using VMware technology and self-service portals. We were looking for a 100% reliability and help with setting the service up which we found with Rackspace. Benefits are really in everything as I wrote in the positives. Review collected by and hosted on G2.com.

Show More
Show Less
AA
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

rackspace is okay but need more to do to compete with aws.Our servers go into read only mode sometimes and we have been facing this issue since long time.we are cordinating with rackspace about it but their response time and availability is very average. Review collected by and hosted on G2.com.

What do you dislike?

Customer service , escpecially about their availability and response time. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

AWS is better Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

their servers go into read only mode Review collected by and hosted on G2.com.

Show More
Show Less
President / CEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The Rackspace Managed Cloud platform allowed us to eliminate dedicated hardware servers and start using a robust, flexible platform for our (and our client's) web services delivery needs. We can almost instantly spin up the configuration we need, easily change configurations as needed, and never be paying for more "servers" than we need. Review collected by and hosted on G2.com.

What do you dislike?

To date we have had no issues with the service, its availability, its performance, or its features. If there is something we can't do on Rackspace's cloud platform we have not found it yet. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Rackspace is a great company to do business with and they provide cutting edge services. Their support is beyond comparison.... both extremely responsive and proactive. We have been a Rackspace client for over 10 years and we recommend their services without hesitation. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Instead of buying dedicated servers and putting them in a colo space, Rackspace's Managed Cloud has given us the flexibility and online tools we need to access the server infrastructure we require just in time. They offer cloud servers in a huge variety of configurations, support all operating systems, include CDN services with their Cloud Files service, and in general have made our lives that much easier. Cost savings are clearly realized by creating just the right amount or server horsepower we need, and not overbuying. Configurations can easily be changed (increased or decreased) so if we need more resources for a particular event, they are quickly brought online. When the event is over, we can easily roll back to where we were. Review collected by and hosted on G2.com.

Show More
Show Less
Owner
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like how polished and usable Rackspace made their user interface. Anyone can provide managed cloud services, but Rackspace does it particularly well. Additionally, their customer service is excellent. Review collected by and hosted on G2.com.

What do you dislike?

I'm hard-pressed to find something I dislike with Rackspace Managed Cloud. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It would be good to have a look at Rackspace's other service offerings to determine which best suits your needs. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Rackspace Managed Cloud provides a great place for my client's web sites and applications to live, with little concern for lack of server resources. It is all quite easy to set up. Review collected by and hosted on G2.com.

Show More
Show Less
UL
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Easy to bring up new VM and have backups and submit tickets to support Review collected by and hosted on G2.com.

What do you dislike?

Is expensive compared to other offerings Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Good product but was more expensive than other offerings Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

application hosting and development Review collected by and hosted on G2.com.

Show More
Show Less
Software Consultant
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Rackspace are known for their fanatical support, and we found no exception to this rule. Their employees were friendly, helpful, and fast. Review collected by and hosted on G2.com.

What do you dislike?

The only downside of Rackspace Managed Cloud is the price, but you are getting a managed service from them. If you don't need managed services, then don't get a managed cloud :). Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you need a managed cloud then Rackspace is a very good option to consider. If you don't have the in-house capability for it then they could be a great fit. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We wanted reliable and solid hosting for our servers and storage in a secure environment. Rackspace provides solid uptime and network connectivity and we don't have any concerns about their security, unlike previous hosts we've been with. Review collected by and hosted on G2.com.

Show More
Show Less
Delegado de Alumnos ETSI Informáticos
Higher Education
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It is a service focused on support and simplicity. You don't have to deal with the complexity the competitors can offer. You can move to a single cloud server and scale when your website go viral. Keep paying affordable bills until you really need more resources. Review collected by and hosted on G2.com.

What do you dislike?

Maybe a better documentation could be great, but don't worry about it because the support is awesome. It's not the first time I receive a call just to hear about my needs and improve the service. They really care about your problems and experience, not your money. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Use it when you are ready, don't waste time and money just testing it. You are not going to need hours to deploy your solutions because the service is ready to use without specific a specific installation procedure. Don't hesitate about contacting support, you are paying for it and they are waiting for you to help. It's a different company focused on getting a better experience based on a good support. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are using Rackspace Managed Cloud services to solve scalability problems without having any expert in our team. The managed service "is" our scalability expert (for any kind of web applications). We are also moving to CDN in order to deliver a better experience to our customers. Review collected by and hosted on G2.com.

Show More
Show Less
Solutions Architect
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

We have been using Rackspace since about 5 years now and we are very pleased with its services. We used PowerVPS in the past, but then we got a lot of issues. We moved to Rackspace and since then we do not get mush security issues. Rackspace Managed Cloud, lets us manage the servers and its services very easily.

We have the admin power of rebooting the servers and fixing the issues as they arrive. It provides the secure ports and SSH panel to manage any activity on the server. Support team is really helpful and available when we need them! Review collected by and hosted on G2.com.

What do you dislike?

Sometime we need a little more consultancy when it comes to manage the bandwidth and limits of users. Rackspace team provides the details and the recommendations to improve the servers time to time but it can be improved. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Rackspace is one of best cloud server. It is great service for business owners who has a number of websites to be hosted. In case you want to give best security to your websites, just go for Rackspace Cloud Servers. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We host the business websites and want to keep the websites with no downtime. We need to make sure the sites are secure and accessible to users all the time!

We have seen great benefits form Rackspace as our sites are always accessible to users and we do not have much security concerns. Review collected by and hosted on G2.com.

Show More
Show Less
Infrastructure Engineer
Computer Software
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The managed cloud has just enough features to test, deploy and maintain development, uat/stage and production servers/environments reliable and fast via web or using API and cloud tools. It is much easier to manage your cloud because you are not puzzled by hundreds of thousands of menus and other tools you might never use. The support team in managed cloud is awesome, they always responded quickly and provided the exact expected answers and help! Review collected by and hosted on G2.com.

What do you dislike?

Managed cloud to Public cloud firewall and networking setup could be hard to understand for non-technical people, it is also complicated to manage those rules.

API sometimes returns errors without a clear reason, so you have to re-do the last step (and kill semi-provisioned machines, etc). This is probably a client-side issue, but this is also one of the things I didn't like. RackSpace doesn't pay much attention to open-source tools and libraries (like 'fog', for example), most of them do not support all the features, or are not working at all.

When you have a cloud, you expect to provision it using automated tools/scripts, and open-source tools are very useful here. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This is an awesome, easy to implement cloud solution. If you need a managed cloud, you won't get it wrong with Rackspace Managed Cloud! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I design, install, provision, support and improve infrastructures for various clients, including e-commerce, blogging, and forums platforms. Review collected by and hosted on G2.com.

Show More
Show Less
Data on the Web Best Practices Working Group Member
Internet
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

On a number of occasions I've spoken with Rackspace support. All of my issues have been resolved in a number of minutes whilst on the phone to one of the systems administrators. It's a real nice experience to be able to run complex, infrastructure-intensive integration tests on Rackspace with barely a hitch. Review collected by and hosted on G2.com.

What do you dislike?

... in all honesty, not much. I am struggling to think of any issues I've had which I could describe as me having a dislike for. Everything I have asked of Rackspace Managed Cloud has met my expectations and requirements. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Rackspace has met all of our business requirements as we strive to continue with development and provisioning of our open source middleware solution. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are interested in undertaking large scale, continuous integration testing of various NoSQL database solutions in order to validate our middleware software solution. Being able to replicate highly concurrent, active environments across a cluster of machines is critical to us further validating our product. We use JClouds to undertake all of the Rackspace services orchestration then Chef to undertake software provisioning.

We've realized that with some carefully crafted code we can utilize the power and flexibility of Rackspace to satisfy our business and software requirements. Review collected by and hosted on G2.com.

Show More
Show Less
AH
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It is so easy to use and allows you to have the dedicated hosting Review collected by and hosted on G2.com.

What do you dislike?

I haven't come across anything that I dislike as of this moment Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Database management tool has been extremely helpful and made databases fun again. Review collected by and hosted on G2.com.

Show More
Show Less
Chief Technology Officer
Marketing and Advertising
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

One of the best things about Rackspace, and probably the one thing that they champion internally is their support. Getting someone on the phone is super easy. Each time I've called, I've gotten someone that is US based, has a personality, and is intelligent about what you need help with. Their product offering is geared towards advanced power users (sys admins, engineering types) and they provide support with people who are competent in that area.

Not only are they responsive via phone, but also via chat, and their ticket system. If you need support, Rackspace will provide it. Their pricing isn't the cheapest, but it's not the most expensive either. It's a great value, and if support is important to you, you needn't bother looking any further for a cloud infrastructure provider.

Their stability is great, even when the hypervisor scares in late 2014/early 2015 came about with bugs that allowed attackers to break out of their virtual machine, they were responsive and orchestrated a huge upgrade across all their infrastructure. They achieved it in such a way that allowed us to avoid down time, despite our host machines needing to be rebooted. When they applied a second patch that required reboot later that year, they were able to achieve it without us having to do anything because they automatically migrated our virtual machines to different hosts.

I can't say enough about how great Rackspace is. They treat their customers with respect, and it's evident in the amount of effort they put into supporting them. I would definitely recommend utilizing them if you're in the market for cloud based server infrastructure.

Review collected by and hosted on G2.com.

What do you dislike?

Personally, I dislike having to log in to the web interface to do anything related to reading or creating support tickets. This is a minor annoyance, but being in the Rackspace interface isn't part of my day to day routine, so when I get ticket notifications (they create tickets for all communications), I can't read it in my e-mail. This is definitely a minor issue and certainly not a show stopper.

Probably the biggest annoyance is that their automated backup service is rather limited. With the Rackspace offering, they allow you to schedule automatic backup image creation of servers and storage volumes attached to those servers. However, these backups are limited in size. At last check, it was something around 80GB. This is certainly large enough to clone your machine configuration and it must've been designed for that. If you need/want to backup your data, you'll have to roll your own backup solution (either using a 3rd party, or your own tools).

One more dislike, the Cloud Files offering is incredibly slow. I/O on Cloud Files, when we were evaluating it, was so slow that it made it unusable for us. They may have rectified this in recent history, so if this is a sticking point for you - I'd advise you to do some more research. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Be realistic about your requirements. When looking at cloud providers, it's easy to get big eyes and launch huge virtual machines with 60+GB of memory just because you can. These servers are expensive (relatively), and because of the nature of virtual machines, you don't need to start off with the biggest hardware you can. You can easily step up to the next level when the one you're at becomes a bottleneck. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We started using Rackspace's Cloud offering in 2010 to host our MySQL database servers, after suffering 2 catastrophic crashes, and service unavailability, with dataloss on another provider within 30 days.

Since switching our database servers have been rock solid on Rackspace, and we continue to use them for other services as well. Our backups have only needed to be pulled out a couple times, but not for anything infrastructure related - just restoration of data that was accidentally changed (user error) Review collected by and hosted on G2.com.

Show More
Show Less
IT Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

I used Rackspace with my previous organization. We used rackspace to manage our Linux based websites for our customers. It is really easy to manage the files and the data on the rackspace managed cloud. Rackspace provides the interface to organize the files and permissions and using rackspace account interface, one can easily install and update new scripts (like LAMP based tools etc.).

With the managed cloud service, rackspace support is also available to help out all the time and there is no issue managing the server and services. I would also say, that rackspace is very secure and does not let hackers attack into the server easily. Review collected by and hosted on G2.com.

What do you dislike?

The only thing that they can provide a good training to manage services via SSH. As I am not string on linux so sometime running commands is not easy for me. But the webs interface helped me really well. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I have seen a lot of benefits using Rackspace managed cloud. Most times people are worried about keeping the servers updated and safe. Rackspace managed cloud makes these very easy as their team is available to help out as needed.

I would recommend using this server for sure. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

In my previous organization, we used rackspace to help out the customers with their online websites and online file storage. Rackspace has helped us meeting the objective and we were able to satisfy our customers with their online cloud storage needs. Review collected by and hosted on G2.com.

Show More
Show Less
Creative Lead
Marketing and Advertising
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

When we were RackSpace users we had a lot of questions about certain setup processes so we spent a lot of time working with the support team. I can say they've got one of the top support teams in any software. They're all super knowledgeable and every single issue or question we've had has been resolved.

On top of their support team I really trusted them when it came to reliability and stability. We never experienced downtime and never ran into bug issues. The documentation is also spot on, we were able to easily navigate the documentation and find exactly what they need. It's super clear even for a beginner. Overall we enjoyed our experience with the company. Review collected by and hosted on G2.com.

What do you dislike?

There's not much I really disliked about them. In the end the pricing was a little high for us and we ended up not using the cloud enough to get our money's worth. Other than that I do wish they had more options for automated backups.

Really overall though you can go wrong with RackSpace. The price tag is on the higher end but what you get from their awesome support team and reliability makes it worth it. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Just make sure you know what you need before you sign up. We ended up not needing everything that signed up for. Also make sure to read through their setup documentation and what goes into getting things up and running. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We just needed a cloud storage solution that was incredibly easy to setup and reliable. We got just that with Rackspace. They're servers are all rock solid. Review collected by and hosted on G2.com.

Show More
Show Less
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It's good to know there's someone who's ready to taking care of your platform when you use their services, it's not you, your colleague, you do not have to spend additional money for what you should pay. Review collected by and hosted on G2.com.

What do you dislike?

I am living in Viet Nam and RackSpace do not have Data center here. This leads to low speed network between us the servers. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's easy to start working on Rackspace cloud, just like other leading cloud service: aws, digital ocean...

It's reliable, easy to learn and excellent support service. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

My business relies on many small group of servers, it does not need to have a really powerful one but it must be reliable. That's what Rackspace manage cloud's strong point. Review collected by and hosted on G2.com.

Show More
Show Less
AP
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Very easy to use, and setup. Customer service is always available and very helpful. Review collected by and hosted on G2.com.

What do you dislike?

We have been completely satisfied with every aspect of this product. So far we don't have any complaints. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our employees can use exchange with several devices. Our spam has significantly gone down. Review collected by and hosted on G2.com.

Show More
Show Less
Do you work for Rackspace Technology?