Qwary Reviews & Product Details

Qwary is a versatile experience management platform that equips teams to enhance user engagement, streamline retention efforts, and elevate satisfaction levels across the board. Our solution facilitates holistic improvements throughout processes, products, and digital interfaces, significantly boosting the value delivered to customers over their lifetime. We enable you to thoroughly analyze customer journeys, allowing timely interventions to smooth out obstacles and guide users toward a superior experience. Dive deep into digital customer behavior with tools like session replays, heat maps, funnels, and frustration detection features, including identifying rage clicks and erratic mouse movements. 1. Converse AI: Facilitate real-time, AI-driven conversations to collect and interpret customer feedback effortlessly. 2. Feedback: Conduct traditional surveys to collect structured user responses, providing valuable insights for product improvements. 3. In-Product Surveys: Effortlessly gather targeted insights from users directly within your product to enhance their experience. 4. Replays: Capture and analyze user session clips alongside their feedback to comprehensively view user interactions. 5. Funnels: Map out user journeys to identify and address drop-off points, optimizing pathways for better conversion rates. 6. Analysis: Utilize advanced AI to turn user feedback into actionable insights and product enhancements.

Seller

Qwary

Discussions

Qwary Community

Languages Supported

Afrikaans, Amharic, Arabic, Bashkir, Belarusian, Catalan, German, English, French, Irish, Gujarati, Hindi, Italian, Marathi, Spanish

Solution Type

Best-of-Breed

Overview by

Manoj Rana (Founder at Qwary)

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Perceived Cost

$$$$$

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Top-Rated Alternatives

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User Insights

Average based on 72 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Verified User in Computer Software

Small-Business (50 or fewer emp.)

7/18/2023

"Rarely works and when it breaks there's 0 support"

0/5

What do you like best about Qwary?

When it works, it's solid. But that's seldom Review collected by and hosted on G2.com.

What do you dislike about Qwary?

The product breaks basically every time we try to use it. And it's always very core functionality. Things like creating and sending surveys to recipients consistently don't work. The support is also awful and it usually takes 2-3 days before you can get a response. Don't recommend. Use Zonka or something else. Review collected by and hosted on G2.com.

Ian H.

Founder

Small-Business (50 or fewer emp.)

11/22/2022

"Excellent experience, very smooth"

5/5

What do you like best about Qwary?

I've been astonished at how excellent Qwary is. The user interface, the smoothness, and the overall feel and functionality have way exceeded my expectations. You can customise the colours and the layout to a really granular level. There aren't any annoying bugs like (sorry!) VideoAsk. Review collected by and hosted on G2.com.

What do you dislike about Qwary?

There's nothing I've discovered yet that I would improve. Review collected by and hosted on G2.com.

Pedro C.

Linkedin Book Author, Speaker, Consultant ||| Helping others on Social Selling | Social Recruiting |

Professional Training & Coaching

Small-Business (50 or fewer emp.)

10/31/2022

"My Customer experience feedback solution"

4/5

What do you like best about Qwary?

Helps my business gain insights from customer feedback.

Video feedback, net promoter score (NPS), customer effort score (CES), and customer satisfaction scores. Review collected by and hosted on G2.com.

What do you dislike about Qwary?

There is nothing I found to be missing from the software from my usage and experience. Review collected by and hosted on G2.com.

Dr. Lynyetta W.

CEO

Small-Business (50 or fewer emp.)

4/13/2022

"This thing is INSANE!"

5/5

What do you like best about Qwary?

This software is SO flexible. I was paying someone to create PowerPoint slides for my course. Then I realized that I can use Qwary to create presentations! I can upload images, and videos, move the images around, and change the theme. SO simple but not as labor-intensive as PowerPoint. Also, this is the first software that I've found that truly rivals VideoAsk. I can ask my participants to leave text or video responses on their assignments. I also love the fact that I can embed these surveys anywhere I need to (e.g. LMS). I'm also impressed by the support. I reached out one evening and they got right back to me! They even helped me create and insert some basic CSS code I needed AND sent me a Loom so I'd know how to alter the code in the future. A tool can be amazing, but if the support is nonexistent, it's worthless. This is NOT the case with Qwary. Powerful tool with top-notch support. Review collected by and hosted on G2.com.

What do you dislike about Qwary?

I would love to be able to change the font size and color of slides independently. Right now, the color you choose is what's applied to the entire survey and you have to use code to change one slide. I also would love to be able to change the font size on slides without code. If that ability is there, I've not found it. Review collected by and hosted on G2.com.

Rahul G.

Founder

Small-Business (50 or fewer emp.)

12/22/2021

"Insanely Powerful Tool to Gather and Analyse Feedbacks!"

4.5/5

What do you like best about Qwary?

It got a clean, modern but professional UI interface that makes it so easy to use and pleasing to the eye. It has all sorts of pre-built templates for gathering almost all kinda customer feedback. Plus, the audio and video answering feature is a totally game-changer when it comes to surveying customers, yep customers can choose whether they want to answer with text, voice, or video reply. But probably the most important one is word cloud features, which make frequently used words throughout the campaign. bigger, that is a crucial feature to have quick glance at most requested feature by our customer. Review collected by and hosted on G2.com.

What do you dislike about Qwary?

It didn't have lead magnet download options after customers successfully completed the survey, which means we can't incentivize our customers for giving us feedback. A feature like that would be a game-changer for this tool. Review collected by and hosted on G2.com.

Pedro G.

Customer Experience

Small-Business (50 or fewer emp.)

11/11/2021

"Excellent for creating quizzes"

5/5

What do you like best about Qwary?

We were hired to take care only of NPS, but the program showed itself capable of doing more things. Little by little, we created more forms capable of collecting other information. It can measure user interaction; we can know who is engaged with our projects and see the satisfaction of our customers. It is not a complete program, but it has met our expectations. Review collected by and hosted on G2.com.

What do you dislike about Qwary?

It doesn't have many integrations and minor layout formatting. We managed to leave the surveys to ourselves, but not quite in the way, we'd like. I believe this doesn't bother us too much because we can do teamwork, where everyone can play with the creations. It cannot be done simultaneously, but it is still beneficial. Review collected by and hosted on G2.com.

Recommendations to others considering Qwary:

Great App Review collected by and hosted on G2.com.

What problems is Qwary solving and how is that benefiting you?

It can't be treated as the best program globally, but it's beneficial and practical. It has helped us test ways to measure satisfaction and collect data from our customers. With this tool and at the stage we are at the company, we understand that Qwary will be very good to measure the quality of our services when the company is big Review collected by and hosted on G2.com.

Muzammil A.

Marketing Consultant

Mid-Market (51-1000 emp.)

6/28/2022

"Great tool to analyze feedbacks"

5/5

What do you like best about Qwary?

This tool is so user friendly, It's easy to upload images and video and move them around. Review collected by and hosted on G2.com.

What do you dislike about Qwary?

If I could change the color without using codes Review collected by and hosted on G2.com.

Qwabena A.

Cheerleader New Economy Opportunities

Small-Business (50 or fewer emp.)

7/28/2021

"Feels Good to Use"

5/5

What do you like best about Qwary?

The vast options of survey types. I also like that for each type I can preview an example and get a feel for how my finished survey will look like, which helps in choosing the type to use (even if you are not super experienced in crafting surveys). Oh, also the multiple distribution options are delightful. There is even an option to distribute via SMS, of course I haven't used that yet, but it feels good to know the option exists. Review collected by and hosted on G2.com.

What do you dislike about Qwary?

Never really disliked much. Maybe I haven't thought about it or maybe there isn't much to dislike. I suppose overall navigation could be improved. When I started using it, I kind of looked out for a save button, which doesn't exist but isn't a problem because your work gets saved automatically, anyway. The good thing is the founders are constantly gathering user feedback and updating features, so that is assuring that any real issues will be addressed if reported. Review collected by and hosted on G2.com.

What problems is Qwary solving and how is that benefiting you?

I typically survey training participant's level of satisfaction with my sessions, engagement and content. And the analytics for reports generated by Qwary are quite resourceful. I reports on even the type of devices responders used, which kind of informs on how they may have joined the sessions. This informs my content design and delivery of few sessions knowing what devices most participants are joining the sessions by. It also saves me a lot of manual analysis and reporting time. Of course during the survey build, I can review how it will display on different devices so I make necessary adjustments to pictures (branding elements) I add to some surveys.

I also intend to use Qwary for reflective workbooks where online participants can answer workbook probes that help them ponder issues that the training helps them overcome or resolve. This is because by using this approach I won't have to send fillable workbooks (e.g. pdfs) to participants (which will prevent workbook duplications), but at the same time I can share participant's responses with them so they have copies of their answers for revision when they need to revisit the activities. Review collected by and hosted on G2.com.

Robbie F.

Director

Small-Business (50 or fewer emp.)

10/6/2021

"So far so good"

5/5

What do you like best about Qwary?

I used Marquiz previously, which had a very attractive front-end UI, but the reporting and analytics were non-existent. Qwary has brought the best of both. The logic is really useful to personalise, and I love the variety of question and answer types. The newly added Google sheet integration is extremely useful too. Review collected by and hosted on G2.com.

What do you dislike about Qwary?

The URLs are quite clunky. The shorter version loses the branding, so right now, I have to use a third party URL redirection service to keep them well branded and attractive. That's the only drawback I've come across so far. Review collected by and hosted on G2.com.

What problems is Qwary solving and how is that benefiting you?

Even though it is advertised as 'for surveys', I've been using it for lead generation and voting polls (for example, an awards ceremony when people had to choose a winner in each category). I am using it for internal and external surveys too, which is its bread and butter, but I think it underplays its versatility. At the end of the day it's an attractive form component with lots of flexibility, so there are plenty of additional use cases. Review collected by and hosted on G2.com.

Damien E.

CEO

Small-Business (50 or fewer emp.)

3/9/2022

"Great, but could improve customer support and documentation"

4.5/5

What do you like best about Qwary?

There are some good features such as being able to make video surveys similar to VideoAsk. The surveys also look nice and can be hosted on your own CNAME. Review collected by and hosted on G2.com.

What do you dislike about Qwary?

Customer support is a bit slow to respond. I needed help because their help docs are not very very detailed. When support did come back they were very helpful, making a Loom video on how to solve the issue. Review collected by and hosted on G2.com.