--- title: Qwary Reviews meta_title: 'Qwary Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 72 reviews by the users' company size, role or industry to find out how Qwary works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 72 scale: '5' date_modified: '2026-08-04' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Qwary Reviews **Vendor:** Qwary **Category:** [Experience Management Software](https://www.g2.com/categories/experience-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 72 ## About Qwary Qwary is a versatile experience management platform that equips teams to enhance user engagement, streamline retention efforts, and elevate satisfaction levels across the board. Our solution facilitates holistic improvements throughout processes, products, and digital interfaces, significantly boosting the value delivered to customers over their lifetime. We enable you to thoroughly analyze customer journeys, allowing timely interventions to smooth out obstacles and guide users toward a superior experience. Dive deep into digital customer behavior with tools like session replays, heat maps, funnels, and frustration detection features, including identifying rage clicks and erratic mouse movements. 1. Converse AI: Facilitate real-time, AI-driven conversations to collect and interpret customer feedback effortlessly. 2. Feedback: Conduct traditional surveys to collect structured user responses, providing valuable insights for product improvements. 3. In-Product Surveys: Effortlessly gather targeted insights from users directly within your product to enhance their experience. 4. Replays: Capture and analyze user session clips alongside their feedback to comprehensively view user interactions. 5. Funnels: Map out user journeys to identify and address drop-off points, optimizing pathways for better conversion rates. 6. Analysis: Utilize advanced AI to turn user feedback into actionable insights and product enhancements. ## Qwary Reviews ### 1. Qwary Is A Game Changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Bonita E. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2021 **What do you like best about Qwary?** It's super easy to learn and the customer service is outstanding. **What do you dislike about Qwary?** Not much to say. I wish it had a built-in bit,ly-style custom-branded URL shortener. **What problems is Qwary solving and how is that benefiting you?** Creating surveys for customer relations and assessments. ### 2. Typeform alternative **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2021 **What do you like best about Qwary?** I like Qwary because it has a very easy-to-use interface, and is wonderful for collecting surveys from clients. I also use it for lead generation. **What do you dislike about Qwary?** I do not have anything to dislike so far, but I would appreciate a reward option to encourage people to take surveys like Marquiz. **What problems is Qwary solving and how is that benefiting you?** Typeform can be very expensive. Lucky for me, I was able to grab the deal when it was in the lifetime plan, but the main problem I was able to solve is replacing typeform. ### 3. Ease of use + clean interface! **Rating:** 4.5/5.0 stars **Reviewed by:** Aditya S. | Proprietor, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2021 **What do you like best about Qwary?** Easy to set up quick surveys. Interface is clean and smooth. Sentimental analysis is another one that I really like, as it allows me to understand my data better. Data without context is not a lot useful, however, if there is context with the data, it makes much more sense and Qwary allows me to do that. **What do you dislike about Qwary?** Not many integrations. a form without integrations is no good. Please get some integrations in... especially GoogleSheets! **What problems is Qwary solving and how is that benefiting you?** Surveys and forms. Collecting crucial business/client information to improve. ### 4. Really Good Survey Tool (Switched from Typeform) **Rating:** 5.0/5.0 stars **Reviewed by:** Oliver B. | Geschäftsführer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2021 **What do you like best about Qwary?** The easy to use interface the good workflow the design of the survey the analysis is the best in the survey universe **What do you dislike about Qwary?** I had some problems in the first try to set a survey up, but after I get the workflow it was easy **What problems is Qwary solving and how is that benefiting you?** I get user feedback and convert leads ### 5. Great Product **Rating:** 5.0/5.0 stars **Reviewed by:** Ameya A. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2021 **What do you like best about Qwary?** Qwary is a comprehensive solution for all your online survey needs. Whether you want to create surveys, analyze data or convert your surveys into reports, Qwary allows you to do it all in a single location. Its easy-to-use interface and powerful analytic tools helps businesses gather quick feedback from their customers and makes data analysis a cinch! **What do you dislike about Qwary?** Custom domain is not yet released. It is very important **What problems is Qwary solving and how is that benefiting you?** Making survey interesting Increasing response rates Making it easier to generate reports Sentiment Analysis ### 6. Great potential - simple UUX - Excellent Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Mohamad Y. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2021 **What do you like best about Qwary?** The user interface is awesome and slick. The data analysis module is good! Customer support is on fire! **What do you dislike about Qwary?** Nothing major. Probably some enhancements in question types and properties, as well as conditional flow builder **What problems is Qwary solving and how is that benefiting you?** Collect, analyze, and qualify leads simultaneously through a survey. We were able to collect more than 100+ leads per day in a face-to-face roadshow event through QR code. Qwary is perfect! ### 7. Great platform **Rating:** 5.0/5.0 stars **Reviewed by:** Sebastian N. | Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2021 **What do you like best about Qwary?** Is a very friendly and intuitive platform to use. **What do you dislike about Qwary?** You can't customize the url, so it looks to large. **What problems is Qwary solving and how is that benefiting you?** Knowing what my leads need to serve them better. ### 8. NEXT LEVEL CUSTOMER FEEDBACK **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2021 **What do you like best about Qwary?** The UI is top-notch and the platform is packed full of features. Where they excel is the ability to utilise video. Far more engaging and intuitive for customers. **What do you dislike about Qwary?** Nothing so far. In testing, it has exceeded expectations. **Recommendations to others considering Qwary:** For anyone wishing to get meaningful and more important, usable customer feedback, get this. For full benefit, we suggest the option to implement with-in your site to create a seamless experience. **What problems is Qwary solving and how is that benefiting you?** Being able to get users to 'take action' is massive. Attention spans are shorter these days. So, having a platform that is easy to use and visually appealing is a winner. ### 9. Amazing Survey Tool with multiple use case **Rating:** 5.0/5.0 stars **Reviewed by:** CA Vinod P. | Committee Member, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2021 **What do you like best about Qwary?** Easy to use with possibility of multiple use, you can use video to make it conversational and further I am excited about video review functionality of the app. **What do you dislike about Qwary?** I would request custom domain functionality and user wise survey reports **What problems is Qwary solving and how is that benefiting you?** I am using it to onboard client in my accounting firm and I am planning to use it to validate ideal customers for my consulting work ### 10. An All in One customer and Employee experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2021 **What do you like best about Qwary?** Facebook surveys, video surveys, ready templates, Text analysis, sentimental analysis from open questions, key drivers and the Audience panel **What do you dislike about Qwary?** the UI of the surveys can be better, more modern **Recommendations to others considering Qwary:** if you are looking for a full market research, brand, customer and employee experience, then qwary will be a good fit for you **What problems is Qwary solving and how is that benefiting you?** research, feedback, Brand Sentiment. ### 11. The only survey that provides AI sentiment analysis! **Rating:** 5.0/5.0 stars **Reviewed by:** Emad A. | Technology Capex & Opex Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 31, 2020 **What do you like best about Qwary?** I have never found any consumer or even medium business surveying tool that offers sentiment analysis in surveys to understand your audience. Qwary does in details with a very beautiful reporting dashboard. **What do you dislike about Qwary?** I have been using them for over a month now and I have not found a single thing to dislike. The only thing missing only is CNAME support however, immediately added it to their roadmap to be implemented in the next update. **What problems is Qwary solving and how is that benefiting you?** Understanding my audience even after filling the survey. ### 12. Exceptional Survey Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2021 **What do you like best about Qwary?** Qwary is very user-friendly with an excellent UI. Customer support is first-class. **What do you dislike about Qwary?** There is very little to dislike; simply improvements and additional features over time would be beneficial. **What problems is Qwary solving and how is that benefiting you?** I am utilizing Qwary for lead generation and feedback. The uses are numerous for my business, and it integrates seamlessly with my other software via webhooks. ### 13. Advanced survey software that actually works! **Rating:** 5.0/5.0 stars **Reviewed by:** Kenley L. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2021 **What do you like best about Qwary?** Ability to customize and personalize surveys. **What do you dislike about Qwary?** The only nitpick I have is that when developing the survey my own test were counted as responses. This inflated the response count a little bit. I would prefer that those test responses not be counted until survey is actually live. **Recommendations to others considering Qwary:** its worth it **What problems is Qwary solving and how is that benefiting you?** Surveying customers ### 14. Enterprise Grade Survey Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2021 **What do you like best about Qwary?** Turn your business data into actionable insights. **What do you dislike about Qwary?** There are a few features I'm looking forward to that are on the roadmap. **Recommendations to others considering Qwary:** Qwary has a strong leadership team and a very exciting roadmap. Over the past six months, they have delivered many improvements new features. The future is bright and we are glad we found Qwary. **What problems is Qwary solving and how is that benefiting you?** Ask the most important people in/to your organization for their feedback. Turn qualitative responses into quantitative data. Find new ways to analyze your survey results, spot trends, and take action. ### 15. Easy survey tool - with very friendly developers :-) **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2021 **What do you like best about Qwary?** Super easy to use. Flat learning curve. Impressed by the hand hold intro tour. Many features can be formatted very easy. Its fast - both to you and to your customers. Its well thought through. Quit powerfull. **What do you dislike about Qwary?** I miss the possibility to let customers use filters. For the moment its is not possible. So you have to do the work for them. That means that you have to make several filter options to your customers and then give the customer acces to these presentations in the sky by separate links. I would absolutely prefer to give the customers acces to filters so they could do it exactly as they want. **What problems is Qwary solving and how is that benefiting you?** I do surveys. Fast and easy to set up. ### 16. Great Site! No complaints from this girl! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2021 **What do you like best about Qwary?** What a great site. Helpful people and thoughtful product! I love it when I can start using a new program with an easy transition. **What do you dislike about Qwary?** Not being able to share a survey in Slack. Everything else is problem-free. **Recommendations to others considering Qwary:** Stop looking! This is the survey solution you have been looking for! **What problems is Qwary solving and how is that benefiting you?** Honest communication from employees. Employees love being able to share their opinions anonymously. This site allows us to make that happen without tilting the budget in the wrong direction. ### 17. Good survey system for small business **Rating:** 4.0/5.0 stars **Reviewed by:** Steven C. | Co-Founder | Managed Service, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2021 **What do you like best about Qwary?** It has templates that allows user to quickly create a survey for specific use cases **What do you dislike about Qwary?** hope to use it in custom domain in future **What problems is Qwary solving and how is that benefiting you?** we need a good feedback and survey system to capture end clients feedbacks ### 18. Great tool **Rating:** 5.0/5.0 stars **Reviewed by:** Paul G. | Co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2021 **What do you like best about Qwary?** Beautiful surveys with great design Smart surveys with the possibility to have different flows and logic jumps Amazing support team: Qwary really answer my request and I can participate in the roadmap. **What do you dislike about Qwary?** There is some bugs sometimes but the Qwary support team is very reactive. **What problems is Qwary solving and how is that benefiting you?** It allows me to provide a great experience for my users when they have to create their profiles on my website. ### 19. Great tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2021 **What do you like best about Qwary?** Very flexible to design and put flows of logic into a survey **What do you dislike about Qwary?** Some limitations in editor but most are available **What problems is Qwary solving and how is that benefiting you?** Customer feedback and sales lost deal feedback ### 20. Easy to use and best customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2021 **What do you like best about Qwary?** Effective but easy to use. There is almost no learning curve for using it. Love its customer support. **What do you dislike about Qwary?** I am waiting to see video survey which is being developed. **Recommendations to others considering Qwary:** If you want to get customer feedback, Qwary is the one to consider. **What problems is Qwary solving and how is that benefiting you?** Evaluation and survey of online courses and feedback to help us improve our service ### 21. NPS Scores and Awesome templates **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2020 **What do you like best about Qwary?** Easy to set up. Ample options for distribution. Text Analytics is great. Reports for NPS is the key **What do you dislike about Qwary?** Cname and SMTP is not complete. This will help with branding and will increase intake. **What problems is Qwary solving and how is that benefiting you?** Collect feedback and NPS tracking. Analyze text sentiments. ### 22. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2021 **What do you like best about Qwary?** signing up was easy but what found easier was getting up to speed and finding information. If we had issues the customer service was on hand **What do you dislike about Qwary?** it has met all our requirements, price is good **What problems is Qwary solving and how is that benefiting you?** main problem is using with nps, but also with surveys about cyber security ## Qwary Discussions - [What is Qwary used for?](https://www.g2.com/discussions/what-is-qwary-used-for) - 1 comment - [View Qwary pricing details and edition comparison](https://www.g2.com/products/qwary/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+06%3A31%3A17+-0500&secure%5Bsession_id%5D=afb2949b-45e1-416e-ba83-8e7ca6dadc28&secure%5Btoken%5D=eccc2b49b9e61f9459a2d05357979d2c003bc03fb00de4d95c9f6d908a398f9c&format=llm_user) ## Qwary Features **Analytics** - Net Promoter Score (NPS) - Customer Satisfaction (CSAT) Score - Customer Effort Score (CES) **Customization** - Stakeholder Management - Multilanguage Support - Multiple Branding Support - Vertical-specific Solutions **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Experience Management** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance ## Top Qwary Alternatives - [Reputation](https://www.g2.com/products/reputation/reviews) - 4.5/5.0 (2,405 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,069 reviews) - [Totango](https://www.g2.com/products/totango/reviews) - 4.3/5.0 (1,140 reviews)