# Queue Reviews **Vendor:** Queue **Category:** [Markup Software](https://www.g2.com/categories/markup-software) **Average Rating:** 4.9/5.0 **Total Reviews:** 11 ## About Queue Queue is the operating system for agencies. Queue is an all-in-one client management platform designed for agencies to streamline their workflows, manage client requests, and handle billing seamlessly. With Queue, agencies can create customizable subscription plans, send invoices, and offer client portals where clients can submit service requests and collaborate on projects. The platform integrates with popular tools, provides feedback on digital assets, and helps agencies scale by automating administrative tasks. Whether you need to track client interactions, manage team roles and permissions, or optimize your service delivery, Queue simplifies the process, allowing agencies to focus on growth and client satisfaction. ## Queue Pros & Cons **What users like:** - Users appreciate the **unparalleled client management** of Queue, enhancing support and streamlining communication with clients effectively. (5 reviews) - Users appreciate the **effective communication tools** in Queue, enhancing collaboration and reducing the need for meetings. (4 reviews) - Users highlight the **effective team collaboration** in Queue, enhancing communication and streamlining project feedback seamlessly. (4 reviews) - Users value the **seamless integrations** in Queue, enhancing collaboration and efficiency across various platforms and tools. (3 reviews) - Users value the **centralized management** of client interactions in Queue, enhancing efficiency and ease of use. (2 reviews) - Customer Support (2 reviews) - Customizability (2 reviews) - Customization (2 reviews) - Ease of Use (2 reviews) - Easy Setup (2 reviews) **What users dislike:** - Users feel that Queue has **missing features** in its mobile app compared to the web version, hindering usability. (3 reviews) - Users note a **steep learning curve** initially due to extensive customization possibilities, but find it worthwhile in the end. (2 reviews) - Users find the **learning difficulty** in Queue's UX challenging, although improvements are being made by the founder. (1 reviews) - Users find the **limited features** of Queue compared to tools like Notion or Clickup less satisfying for project management. (1 reviews) - Users feel the **mobile app lacks features** compared to the web version, hindering their overall experience. (1 reviews) - Users feel that **mobile compatibility** is lacking, as many features are missing compared to the web version. (1 reviews) - Outdated Interface (1 reviews) - Project Management (1 reviews) - Recurring Tasks (1 reviews) - Subitem Management (1 reviews) ## Queue Reviews ### 1. All-in-One Client Portal & Project Management and Markup Software Done Right Versatile, Polished. **Rating:** 5.0/5.0 stars **Reviewed by:** Serge N. | Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Queue?** The versatility is what really stands out. Queue handles everything I need in one place... client management, payments, task boards, approvals, the lot. The ability to customise it to fit my exact workflow is brilliant, and despite having so many features it's incredibly easy to use. The overall quality and polish of the product is exceptional, you can tell it's been crafted with real care. It just gets the job done brilliantly. A genuinely solid product that makes running my business so much smoother. **What do you dislike about Queue?** Honestly, nothing significant. There's a bit of a learning curve when you first dive in because there's so much you can customise, but that's hardly a negative. Once you're set up, it's absolutely brilliant. And Mas, the founder, is absolutely amazing. He's so responsive and genuinely cares about making Queue the best it can be. Can't fault it. **What problems is Queue solving and how is that benefiting you?** Queue has completely eliminated the chaos of using multiple platforms. Before, I was jumping between different tools for client management, project tracking, payments, and getting client approvals. It was messy and time consuming. Now everything lives in one place. The kanban boards keep my projects organised and moving forward, the client portal means clients can review work and documents without endless email chains, and I can manage payments without third party integrations. It's saved me hours every week and made my business look so much more professional. My clients love how easy it is to use on their end too. They can see exactly what's happening, approve changes, and communicate all in one spot. It's made collaboration seamless and honestly just taken so much stress out of running my agency. Game changer. ### 2. Unprecedented Support and Specialized Features Outshine Competitors **Rating:** 5.0/5.0 stars **Reviewed by:** Adrian T. | Founder, Developer, Design, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Queue?** I absolutely love the unparalleled support from Queue, where the founder himself often helps resolve issues and improve the software rapidly. This level of personal attention is remarkable. The robust billing framework, which offers clients a single place to manage their entire relationship, is a massive advantage. The platform's specialized focus allows me to start with most of the setup already completed, unlike other tools where I spent months configuring. The whitelabeling feature reduces brand confusion, and the effective Stripe integration for client billing is beneficial. It allows me to service and manage clients efficiently in one central location. The developer's responsiveness and adaptability to user feedback make Queue an incredible choice, and I believe these strengths will help them surpass major players over time. **What do you dislike about Queue?** I would update the Project Management user interface to make it more polished, and I would update the task interface to make it more useful, currently I find that limited compared to more mature tools like notion or Clickup. **What problems is Queue solving and how is that benefiting you?** Queue solves subscription and communication challenges, centralizing client activities and onboarding, enhancing client satisfaction with immediate access. It integrates billing and whitelabeling, boosting brand recognition and reducing churn while simplifying management for increased trust. ### 3. Queue transformed how we onboard, manage, and scale our client work **Rating:** 5.0/5.0 stars **Reviewed by:** Alton P. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2025 **What do you like best about Queue?** Queue feels like it was designed specifically for agency owners. The ability to import Stripe subscriptions saved us hours and made onboarding seamless. We love how clean and branded the interface is for clients, the ability to share feedback across formats (images, PDFs, video links), and track revisions. Subtasks, labels, start/end dates, and threaded comments help our team stay aligned. The overall UX makes project delivery smooth and scalable. It's truly helped us grow faster while improving client satisfaction. **What do you dislike about Queue?** We wish Queue had a more open API or native Make.com integration—Zapier support is helpful but limited in terms of data access, which restricts our ability to build external automations. Another challenge is the lack of flexible pricing or access tiers for project-based collaborators. As a small agency that often brings on freelancers for specific projects, paying full price for each new user with limited access needs isn't scalable. It would be ideal to have limited-scope accounts for contractors or to create team-based logins that don’t require full authentication or full pricing. A more flexible structure for part-time collaborators would go a long way for lean teams like ours. **What problems is Queue solving and how is that benefiting you?** Queue is solving the problem of fragmented client delivery systems. Before, we juggled tasks across multiple tools—Stripe, Notion, Slack, and email—which created delays, inconsistent experiences, and operational overhead. With Queue, we now onboard clients, manage tasks, collect feedback, and handle subscriptions all in one branded platform. It has streamlined our workflow, improved client satisfaction, and saved us hours every week. As a result, we're scaling faster with fewer resources while delivering a more professional and organized service. ### 4. It’s the only software we use now **Rating:** 5.0/5.0 stars **Reviewed by:** Naiara H. | Private Banking Account Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2025 **What do you like best about Queue?** Queue made it simple to run our agency using one platform. We use it to manage our clients requests, send designs for review, and also bill them. The fact they're an all-in-one platform made it a lot easier to create SOPs that helps us run our agency. **What do you dislike about Queue?** We wish Queue worked on their mobile app a bit more as it's missing a ton of features that the web version currently has. Also, more Ai features would be super great. They have an AI Subtask generator which is amazing, but that's about it so far. **What problems is Queue solving and how is that benefiting you?** Prior to this we were using Clickup for project management, hellobonsai for client requests, stripe for billing, Markup for feedback, and slack for comms. Using a bunch of tools made it hard to scale. Employees constantly searching for information instead of just working. So since queue built all of those tools for us, it help us keep everything in one place so we're not running around searching for things. ### 5. Great tool for monthly sub agency! **Rating:** 5.0/5.0 stars **Reviewed by:** Bojan S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2025 **What do you like best about Queue?** The interface is clean, intuitive, and designed with agencies in mind. It helped us cut down on scattered tools and manual follow-ups, allowing our team to focus more on delivering value and less on admin. If you're running a productized service agency and want to scale without chaos, this is a no-brainer. **What do you dislike about Queue?** I wish if there are more payment plans in offer **What problems is Queue solving and how is that benefiting you?** Trello was too expensive, also we were not able to whitelabel trello so this is best solution we found ### 6. The ideal solution for service agencies **Rating:** 5.0/5.0 stars **Reviewed by:** Christiaan J. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2025 **What do you like best about Queue?** I was looking for an all-in-one Agency Tool for the lead generation services that I am running. Something that includes basically everything, Trello-like tasksboards so I can share progress on tasks, file management, documentation, invoicing, subscriptions, but also dashboard options where I can show direct results to my clients. Currently using the embed feature with both Google Docs/Sheets and Airtable. Also integrating my interface APP from airtable straight into the Queue environment, love it! Also the support is first class and the founder and support team are picking up suggestions quickly. **What do you dislike about Queue?** Using it now for three months and still discovering what I don't like yet. Really looking forward to the new Desktop App for windows and the android application they have just launched. **What problems is Queue solving and how is that benefiting you?** To have an all-in-one solutions where I can manage my clients, but also display directly all the results for my Lead Generation agency - from invoicing, to project management and actual data sharing.. ### 7. Our marketing company's operating system **Rating:** 5.0/5.0 stars **Reviewed by:** Romeo P. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2025 **What do you like best about Queue?** I've used a lot of tools like this but the one thing that is different about Queue is that it has a built-in review system so that our project managers and our clients don't have to be on as many Zoom calls because you can visually leave feedback on files inside of Queue **What do you dislike about Queue?** There are still some small improvements that I would like to see added to the platform but that's only because I'm so used to other platforms and I need to just get used to the Queue platform and then maybe I won't notice as much **What problems is Queue solving and how is that benefiting you?** Queue is making it a lot easier for us to collect feedback from clients so that our revisions and turnaround time is faster as a marketing company ### 8. get your project communication organized! **Rating:** 5.0/5.0 stars **Reviewed by:** Megan G. | Owner / Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2025 **What do you like best about Queue?** The dev team is constantly making improvements. They take feedback seriously and have implemented almost all of my suggestions. As a graphic designers juggling multiple projects at once, Queue has streamlined communication with clients. My inbox stays clear of project info so no more lost revision requests! **What do you dislike about Queue?** The way invoices are listed within the app is kinda funny. I have to go to Stripe to really understand billing history. **What problems is Queue solving and how is that benefiting you?** It's keeping communication organized. ### 9. Queue has been the perfect solution for us! **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole F. | Founder and Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2025 **What do you like best about Queue?** Love that Queue allows us to whitelabel their dashboard **What do you dislike about Queue?** Nothing! It just continues to keep getting better and better with constant features regularly being added **What problems is Queue solving and how is that benefiting you?** Productizing our agency model through a whitelabeled platform solution ### 10. Establishing better communication and timely response **Rating:** 4.0/5.0 stars **Reviewed by:** Aguilar A. | Project Procurement Manager, Government Administration, Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2024 **What do you like best about Queue?** We have found Queue’s online review platform necessary for integration in collaboration with the creative team. Real time context is given by using click-to-comment feedback while sharing live websites along with different types of files and the entire revision process becomes easier. **What do you dislike about Queue?** Queue does lack somewhat in terms of analytics. There are no additional tools for monitoring, for instance, specific identifiers of active reviewers or constructing trends within the provided feedback. **What problems is Queue solving and how is that benefiting you?** Queue replaces email chains, associated file attachments which are often time-consuming when it comes to collecting feedback. Sharing online, interactive sites and linked documents with real context ensures that feedback received is more accurate and constructive. ### 11. Amazing software and amazing founder! **Rating:** 5.0/5.0 stars **Reviewed by:** Jadeon A. | Creative Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2025 **What do you like best about Queue?** It has every macro feature necessary to run a successful productized business. **What do you dislike about Queue?** The UX can be a bit difficult in the admin and client-facing aspects. But the founder has been continuing to patch these holes one by one. **What problems is Queue solving and how is that benefiting you?** Invoicing, project management, and reviews. - [View Queue pricing details and edition comparison](https://www.g2.com/products/queue-queue/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+15%3A41%3A47+-0500&secure%5Bsession_id%5D=844b3497-e91c-4ff3-9bd2-e655f33d4e4f&secure%5Btoken%5D=fa5dcc5646102d57280dd6aedf0b62d8f25a57e20d3eaf1f69eba5721280cbe9&format=llm_user) ## Queue Integrations - [Notion](https://www.g2.com/products/notion/reviews) ## Queue Features **Tasks** - Tasks - Details - Priority **Content** - Document Collaboration - Versioning - E-Signature - File Request - Feedback **Annotation Tools - Markup Software** - Text Annotations - Video Annotations - Text Editing - Image Annotations **Agentic AI - Kanban Project Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Kanban Boards** - Kanban Cards - Drag and Drop - Visibility **Collaboration** - Billing and Invoicing - Instant Messaging - Project Management - Analytics - Time Tracking - Mobile Application **Collaboration - Markup Software** - Real-Time Editing - Permissions - Commenting - Tagging **Planning** - Workflow - Backlog - Optimization **Security - Markup Software** - Password Protection - Version Control ## Top Queue Alternatives - [ClickUp](https://www.g2.com/products/clickup/reviews) - 4.6/5.0 (12,038 reviews) - [Workfront](https://www.g2.com/products/workfront/reviews) - 4.1/5.0 (1,142 reviews) - [monday Work Management](https://www.g2.com/products/monday-com/reviews) - 4.7/5.0 (14,996 reviews)