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Queue

By Queue

4.9 out of 5 stars
3 star
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Queue Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the streamlined client management capabilities of Queue, enhancing communication and efficiency in projects. (4 mentions)
Users appreciate the effective communication features of Queue, streamlining client interactions and keeping project details organized. (4 mentions)
Users value the enhanced team collaboration features of Queue, simplifying communication and feedback throughout projects. (4 mentions)
Users praise Queue’s seamless integrations, enhancing collaboration and efficiency through powerful tools and responsive support. (3 mentions)
Users value the centralization of Queue, enhancing efficiency by managing all agency tasks in one platform. (2 mentions)
Users love Queue for its built-in review system, streamlining client feedback and project management on a single platform. (2 mentions)
Users find Queue's missing features disappointing, specifically in analytics, mobile app, and AI capabilities. (3 mentions)
Users find the learning curve challenging in both admin and client-facing interfaces, though improvements are ongoing. (1 mentions)
Users find the learning difficulty in Queue's UX challenging, but ongoing improvements are being made. (1 mentions)
Users find the limited features of Queue less useful compared to more mature tools like Notion or Clickup. (1 mentions)
Users feel that the mobile app lacks features compared to the web version, limiting its overall effectiveness. (1 mentions)
Users feel that mobile compatibility is lacking, as many features are missing compared to the web version. (1 mentions)

Top Pros or Advantages of Queue

1. Client Management
Users value the streamlined client management capabilities of Queue, enhancing communication and efficiency in projects.
See 4 mentions

See Related User Reviews

Romeo P.
RP

Romeo P.

Small-Business (50 or fewer emp.)

5.0/5

"Our marketing company's operating system"

What do you like about Queue?

I've used a lot of tools like this but the one thing that is different about Queue is that it has a built-in review system so that our project manager

Megan G.
MG

Megan G.

Small-Business (50 or fewer emp.)

5.0/5

"get your project communication organized!"

What do you like about Queue?

The dev team is constantly making improvements. They take feedback seriously and have implemented almost all of my suggestions. As a graphic designers

2. Communication
Users appreciate the effective communication features of Queue, streamlining client interactions and keeping project details organized.
See 4 mentions

See Related User Reviews

Romeo P.
RP

Romeo P.

Small-Business (50 or fewer emp.)

5.0/5

"Our marketing company's operating system"

What do you like about Queue?

I've used a lot of tools like this but the one thing that is different about Queue is that it has a built-in review system so that our project manager

Megan G.
MG

Megan G.

Small-Business (50 or fewer emp.)

5.0/5

"get your project communication organized!"

What do you like about Queue?

The dev team is constantly making improvements. They take feedback seriously and have implemented almost all of my suggestions. As a graphic designers

3. Team Collaboration
Users value the enhanced team collaboration features of Queue, simplifying communication and feedback throughout projects.
See 4 mentions

See Related User Reviews

Romeo P.
RP

Romeo P.

Small-Business (50 or fewer emp.)

5.0/5

"Our marketing company's operating system"

What do you like about Queue?

I've used a lot of tools like this but the one thing that is different about Queue is that it has a built-in review system so that our project manager

Megan G.
MG

Megan G.

Small-Business (50 or fewer emp.)

5.0/5

"get your project communication organized!"

What do you like about Queue?

The dev team is constantly making improvements. They take feedback seriously and have implemented almost all of my suggestions. As a graphic designers

4. Integrations
Users praise Queue’s seamless integrations, enhancing collaboration and efficiency through powerful tools and responsive support.
See 3 mentions

See Related User Reviews

Adrian T.
AT

Adrian T.

Small-Business (50 or fewer emp.)

5.0/5

"Unprecedented Support and Specialized Features Outshine Competitors"

What do you like about Queue?

I absolutely love the unparalleled support from Queue, where the founder himself often helps resolve issues and improve the software rapidly. This lev

AA

Aguilar A.

Enterprise (> 1000 emp.)

4.0/5

"Establishing better communication and timely response"

What do you like about Queue?

We have found Queue’s online review platform necessary for integration in collaboration with the creative team. Real time context is given by using c

5. Centralization
Users value the centralization of Queue, enhancing efficiency by managing all agency tasks in one platform.
See 2 mentions

See Related User Reviews

Naiara H.
NH

Naiara H.

Small-Business (50 or fewer emp.)

5.0/5

"It’s the only software we use now"

What do you like about Queue?

Queue made it simple to run our agency using one platform. We use it to manage our clients requests, send designs for review, and also bill them. The

Adrian T.
AT

Adrian T.

Small-Business (50 or fewer emp.)

5.0/5

"Unprecedented Support and Specialized Features Outshine Competitors"

What do you like about Queue?

I absolutely love the unparalleled support from Queue, where the founder himself often helps resolve issues and improve the software rapidly. This lev

6. Project Management
Users love Queue for its built-in review system, streamlining client feedback and project management on a single platform.
See 2 mentions

See Related User Reviews

Romeo P.
RP

Romeo P.

Small-Business (50 or fewer emp.)

5.0/5

"Our marketing company's operating system"

What do you like about Queue?

I've used a lot of tools like this but the one thing that is different about Queue is that it has a built-in review system so that our project manager

Naiara H.
NH

Naiara H.

Small-Business (50 or fewer emp.)

5.0/5

"It’s the only software we use now"

What do you like about Queue?

Queue made it simple to run our agency using one platform. We use it to manage our clients requests, send designs for review, and also bill them. The

Top Cons or Disadvantages of Queue

1. Missing Features
Users find Queue's missing features disappointing, specifically in analytics, mobile app, and AI capabilities.
See 3 mentions

See Related User Reviews

Romeo P.
RP

Romeo P.

Small-Business (50 or fewer emp.)

5.0/5

"Our marketing company's operating system"

What do you dislike about Queue?

There are still some small improvements that I would like to see added to the platform but that's only because I'm so used to other platforms and I ne

Naiara H.
NH

Naiara H.

Small-Business (50 or fewer emp.)

5.0/5

"It’s the only software we use now"

What do you dislike about Queue?

We wish Queue worked on their mobile app a bit more as it's missing a ton of features that the web version currently has. Also, more Ai features would

2. Learning Curve
Users find the learning curve challenging in both admin and client-facing interfaces, though improvements are ongoing.
See 1 mentions

See Related User Reviews

Jadeon A.
JA

Jadeon A.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing software and amazing founder!"

What do you dislike about Queue?

The UX can be a bit difficult in the admin and client-facing aspects. But the founder has been continuing to patch these holes one by one.

3. Learning Difficulty
Users find the learning difficulty in Queue's UX challenging, but ongoing improvements are being made.
See 1 mentions

See Related User Reviews

Jadeon A.
JA

Jadeon A.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing software and amazing founder!"

What do you dislike about Queue?

The UX can be a bit difficult in the admin and client-facing aspects. But the founder has been continuing to patch these holes one by one.

4. Limited Features
Users find the limited features of Queue less useful compared to more mature tools like Notion or Clickup.
See 1 mentions

See Related User Reviews

Adrian T.
AT

Adrian T.

Small-Business (50 or fewer emp.)

5.0/5

"Unprecedented Support and Specialized Features Outshine Competitors"

What do you dislike about Queue?

I would update the Project Management user interface to make it more polished, and I would update the task interface to make it more useful, currently

5. Mobile App Issues
Users feel that the mobile app lacks features compared to the web version, limiting its overall effectiveness.
See 1 mentions

See Related User Reviews

Naiara H.
NH

Naiara H.

Small-Business (50 or fewer emp.)

5.0/5

"It’s the only software we use now"

What do you dislike about Queue?

We wish Queue worked on their mobile app a bit more as it's missing a ton of features that the web version currently has. Also, more Ai features would

6. Mobile Compatibility
Users feel that mobile compatibility is lacking, as many features are missing compared to the web version.
See 1 mentions

See Related User Reviews

Naiara H.
NH

Naiara H.

Small-Business (50 or fewer emp.)

5.0/5

"It’s the only software we use now"

What do you dislike about Queue?

We wish Queue worked on their mobile app a bit more as it's missing a ton of features that the web version currently has. Also, more Ai features would

Queue Reviews (11)

Reviews

Queue Reviews (11)

4.9
11 reviews
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G2 reviews are authentic and verified.
Serge N.
SN
Designer
Small-Business (50 or fewer emp.)
"All-in-One Client Portal & Project Management and Markup Software Done Right Versatile, Polished."
What do you like best about Queue?

The versatility is what really stands out. Queue handles everything I need in one place... client management, payments, task boards, approvals, the lot. The ability to customise it to fit my exact workflow is brilliant, and despite having so many features it's incredibly easy to use. The overall quality and polish of the product is exceptional, you can tell it's been crafted with real care. It just gets the job done brilliantly. A genuinely solid product that makes running my business so much smoother. Review collected by and hosted on G2.com.

What do you dislike about Queue?

Honestly, nothing significant. There's a bit of a learning curve when you first dive in because there's so much you can customise, but that's hardly a negative. Once you're set up, it's absolutely brilliant. And Mas, the founder, is absolutely amazing. He's so responsive and genuinely cares about making Queue the best it can be. Can't fault it. Review collected by and hosted on G2.com.

Adrian T.
AT
Founder, Developer
Design
Small-Business (50 or fewer emp.)
"Unprecedented Support and Specialized Features Outshine Competitors"
What do you like best about Queue?

I absolutely love the unparalleled support from Queue, where the founder himself often helps resolve issues and improve the software rapidly. This level of personal attention is remarkable. The robust billing framework, which offers clients a single place to manage their entire relationship, is a massive advantage. The platform's specialized focus allows me to start with most of the setup already completed, unlike other tools where I spent months configuring. The whitelabeling feature reduces brand confusion, and the effective Stripe integration for client billing is beneficial. It allows me to service and manage clients efficiently in one central location. The developer's responsiveness and adaptability to user feedback make Queue an incredible choice, and I believe these strengths will help them surpass major players over time. Review collected by and hosted on G2.com.

What do you dislike about Queue?

I would update the Project Management user interface to make it more polished, and I would update the task interface to make it more useful, currently I find that limited compared to more mature tools like notion or Clickup. Review collected by and hosted on G2.com.

Alton P.
AP
CEO
Small-Business (50 or fewer emp.)
"Queue transformed how we onboard, manage, and scale our client work"
What do you like best about Queue?

Queue feels like it was designed specifically for agency owners. The ability to import Stripe subscriptions saved us hours and made onboarding seamless. We love how clean and branded the interface is for clients, the ability to share feedback across formats (images, PDFs, video links), and track revisions. Subtasks, labels, start/end dates, and threaded comments help our team stay aligned. The overall UX makes project delivery smooth and scalable. It's truly helped us grow faster while improving client satisfaction. Review collected by and hosted on G2.com.

What do you dislike about Queue?

We wish Queue had a more open API or native Make.com integration—Zapier support is helpful but limited in terms of data access, which restricts our ability to build external automations. Another challenge is the lack of flexible pricing or access tiers for project-based collaborators. As a small agency that often brings on freelancers for specific projects, paying full price for each new user with limited access needs isn't scalable. It would be ideal to have limited-scope accounts for contractors or to create team-based logins that don’t require full authentication or full pricing. A more flexible structure for part-time collaborators would go a long way for lean teams like ours. Review collected by and hosted on G2.com.

Naiara H.
NH
Private Banking Account Officer
Small-Business (50 or fewer emp.)
"It’s the only software we use now"
What do you like best about Queue?

Queue made it simple to run our agency using one platform. We use it to manage our clients requests, send designs for review, and also bill them. The fact they're an all-in-one platform made it a lot easier to create SOPs that helps us run our agency. Review collected by and hosted on G2.com.

What do you dislike about Queue?

We wish Queue worked on their mobile app a bit more as it's missing a ton of features that the web version currently has. Also, more Ai features would be super great. They have an AI Subtask generator which is amazing, but that's about it so far. Review collected by and hosted on G2.com.

Bojan S.
BS
CEO
Small-Business (50 or fewer emp.)
"Great tool for monthly sub agency!"
What do you like best about Queue?

The interface is clean, intuitive, and designed with agencies in mind. It helped us cut down on scattered tools and manual follow-ups, allowing our team to focus more on delivering value and less on admin. If you're running a productized service agency and want to scale without chaos, this is a no-brainer. Review collected by and hosted on G2.com.

What do you dislike about Queue?

I wish if there are more payment plans in offer Review collected by and hosted on G2.com.

Christiaan J.
CJ
Managing Director
Small-Business (50 or fewer emp.)
"The ideal solution for service agencies"
What do you like best about Queue?

I was looking for an all-in-one Agency Tool for the lead generation services that I am running. Something that includes basically everything, Trello-like tasksboards so I can share progress on tasks, file management, documentation, invoicing, subscriptions, but also dashboard options where I can show direct results to my clients.

Currently using the embed feature with both Google Docs/Sheets and Airtable. Also integrating my interface APP from airtable straight into the Queue environment, love it! Also the support is first class and the founder and support team are picking up suggestions quickly. Review collected by and hosted on G2.com.

What do you dislike about Queue?

Using it now for three months and still discovering what I don't like yet. Really looking forward to the new Desktop App for windows and the android application they have just launched. Review collected by and hosted on G2.com.

Romeo P.
RP
President
Small-Business (50 or fewer emp.)
"Our marketing company's operating system"
What do you like best about Queue?

I've used a lot of tools like this but the one thing that is different about Queue is that it has a built-in review system so that our project managers and our clients don't have to be on as many Zoom calls because you can visually leave feedback on files inside of Queue Review collected by and hosted on G2.com.

What do you dislike about Queue?

There are still some small improvements that I would like to see added to the platform but that's only because I'm so used to other platforms and I need to just get used to the Queue platform and then maybe I won't notice as much Review collected by and hosted on G2.com.

Megan G.
MG
Owner / Designer
Small-Business (50 or fewer emp.)
"get your project communication organized!"
What do you like best about Queue?

The dev team is constantly making improvements. They take feedback seriously and have implemented almost all of my suggestions. As a graphic designers juggling multiple projects at once, Queue has streamlined communication with clients. My inbox stays clear of project info so no more lost revision requests! Review collected by and hosted on G2.com.

What do you dislike about Queue?

The way invoices are listed within the app is kinda funny. I have to go to Stripe to really understand billing history. Review collected by and hosted on G2.com.

Nicole F.
NF
Founder and Account Manager
Small-Business (50 or fewer emp.)
"Queue has been the perfect solution for us!"
What do you like best about Queue?

Love that Queue allows us to whitelabel their dashboard Review collected by and hosted on G2.com.

What do you dislike about Queue?

Nothing! It just continues to keep getting better and better with constant features regularly being added Review collected by and hosted on G2.com.

AA
Project Procurement Manager
Government Administration
Enterprise (> 1000 emp.)
"Establishing better communication and timely response"
What do you like best about Queue?

We have found Queue’s online review platform necessary for integration in collaboration with the creative team. Real time context is given by using click-to-comment feedback while sharing live websites along with different types of files and the entire revision process becomes easier. Review collected by and hosted on G2.com.

What do you dislike about Queue?

Queue does lack somewhat in terms of analytics. There are no additional tools for monitoring, for instance, specific identifiers of active reviewers or constructing trends within the provided feedback. Review collected by and hosted on G2.com.

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