Quest Software Reviews & Product Details


What is Quest Software?

We are more than just a name we are on a quest to make your information technology work harder for you. Our solutions simplify the IT operations at more than 100,000 organizations worldwide.

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Quest Software Profile Details

Quest Software Profile Details

Vendor
Quest Software
Company Website
Year Founded
1987
HQ Location
Aliso Viejo, CA
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
3,893
Twitter
@Quest
Twitter Followers
18,216
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Quest Software Reviews

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1-6 of 6 total Quest Software reviews

Quest Software Reviews

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1-6 of 6 total Quest Software reviews
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Systems Administrator
Mid-Market
(201-500 employees)
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"Love Archive Manager"

What do you like best?

I like doing business with Quest--the software is dependable and solid, their support is accurate, responsive and the followup excellent. Their a good company to do business with (plus we also use TOAD)

What do you dislike?

There isn't much to dislike, other than a bug in the version 5.3 of the software causing our older attachments to not show properly. However, once patched, everything was back to normal.

Recommendations to others considering the product:

Don't skimp on your hardware--give it the horsepower to do the job you're asking it to do! We're running it on a dual-processor 2U server with 12TB of internal storage and 32GB of RAM--and it will use it! We like it on a physical box in lieu of virtual mostly because of maintenance and the ability to keep it separate from our Exchange server. The only thing I'd like to see is maybe a more robust relationship with a DB vendor.

What problems are you solving with the product? What benefits have you realized?

We use Archive Manager to archive our Exchange server and attachments. Because we're a public institution, we have long retention times for our email archives--and Quest Archive Manager has done a great job fulfilling those requirements.

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IT Technician
Information Technology and Services
Mid-Market
(201-500 employees)
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"Simple to use, elegant design, stellar customer service!"

What do you like best?

Quest software is incredibly powerful and offers a wide variety of tools for large databases! Also, when I had a question their customer service team quickly resolved it for me!

What do you dislike?

The user interface is a little challenging at first, but gets easier with practice and training.

What problems are you solving with the product? What benefits have you realized?

We have large databases that need to be manually manipulated on a daily basis. This software helps us modify the data and presents it cleanly instead of “wall-of-text” jargon.

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Mid-Market
(51-200 employees)
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"Monitoring at its best"

What do you like best?

The Quest Spotlight for SQL Server product provides excellent visualization of how data is flowing through systems and alerts when thresholds have been exceeded. It is completely user-friendly and requires little to no setup to get going.

What do you dislike?

All products have their less-strong features. Spotlight's replication monitoring is a little lacking in robustness. However, this shortcoming is more then made up for in other areas.

Recommendations to others considering the product:

I would recommend try the trials of their software. You will like it and thus feel more comfortable about your eventual purchase.

What problems are you solving with the product? What benefits have you realized?

We are able to leverage Quest's software products to increase efficiency in our SQL Server operations

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"On A Quest"

What do you like best?

I love the easy to navigate system that Quest KBox service provides.

What do you dislike?

I dislike the updates that tend to break systems and constantly needing patches.

What problems are you solving with the product? What benefits have you realized?

I use case for Help Desk ticketing, Inventory, Asset Management, Knowledge Base and Management.

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Mid-Market
(51-200 employees)
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"Repository is out of disk space."

What do you like best?

To the fact that it is easy to use and it's flexible with regards to the backup procedure whether it is for onsite or offsite really works smoothly.

What do you dislike?

What I don't like is that sometimes tech support takes for a while to call back while the issue still fresh in my mind and needs immediate attention.

Recommendations to others considering the product:

Easy to use and flexible.

What problems are you solving with the product? What benefits have you realized?

Retention and repository issue

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(51-200 employees)
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"Can't beat this service!"

What do you like best?

It's an amazing piece of software that gives us an excellent work order and deployment system.

What do you dislike?

I literally have no complaints about this service.

What problems are you solving with the product? What benefits have you realized?

We're able to manage our school districts computers in regards to work orders and deployments.

Quest Software User Ratings

9.3
Ease of Use
Average: 9.4*
8.3
Quality of Support
Average: 9.0*
8.3
Ease of Setup
Average: 9.1*
* File Migration Category
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