G2 reviewers report that ShareGate excels in user support, offering weekly meetings for both beginners and advanced users. This commitment to customer service is highlighted by users who appreciate the quick connection to real technicians when issues arise, making it a reliable choice for organizations needing assistance.
Users say that ShareGate's functionality for managing and migrating data from SharePoint and OneDrive is particularly beneficial, especially during significant updates or cleanups. Reviewers have noted how this capability has streamlined their processes, especially in light of recent changes by Microsoft.
According to verified reviews, Quest Software provides a user-friendly dashboard that visually indicates system health, with color-coded tiles for easy identification of issues. This feature has been praised for its clarity and ease of use, making it accessible for users who may not be as technically inclined.
Reviewers mention that while ShareGate has a higher overall satisfaction score, Quest Software still holds its ground with a solid ease of use rating. Users appreciate the simplicity of Quest's software, particularly in tasks like scrubbing data, which they find straightforward and efficient.
G2 reviewers highlight that ShareGate's implementation process is notably quick and intuitive, which is a significant advantage for organizations looking to minimize downtime during transitions. This is contrasted with Quest Software, which, while functional, has received mixed feedback regarding its setup process.
Users express that ShareGate's product direction and ongoing updates are well-received, with many feeling confident in the software's future. In comparison, Quest Software has faced some criticism regarding its pace of innovation, with users noting a desire for more frequent updates to keep up with industry standards.
Pricing
Entry-Level Pricing
Quest Software
No pricing available
ShareGate
Migrate Essentials
Starting at $5,995.00
1 machine activation Per Year
ShareGate’s migration engine combined with migration planning and validation functionality
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