Quartzy Reviews & Product Details

Because our lab is so small, we've been hobbled to ancient excel sheets and outdated methods for inventory and order management. So many competitors to Quartzy are overbuilt and overpriced for our needs. Quartzy was the incredible compromise between the two. I especially enjoy the top tier customer service and apparent willingness for continual improvement as suggested by their users. Most of the Quartzy employees I've spoke with are previous lab managers and have an innate understanding of how everything works "on the ground" so to speak. Our accounting department likes that we're able to leverage Quartzy's large purchasing power to garner better prices on our regular consumables, usually 15% or more cheaper. In times of supply chain weakness, I've been relieved to find Quartzy has available stock, not picked clean from the majority of consumers. I often use the requests tab to price shop, often finding better deals than we've been habituated to. I use Quartzy almost every day and encourage lab members to submit for seats if they want to. Review collected by and hosted on G2.com.

Quartzy could have a better categorization and filtering mechanism in the shop search results function. I wish Quartzy was able to ship and deliver a little faster in general. I'm aware I can pay for expediation if I need to, but just generally faster overall. If I were in charge, the UI would be more customizable and view settings could be saved to profiles. For me, I would want a much more condensed ledger of inventory items, seeing both more rows and columns. Landing me on the requests page at login probably works great for most people, but I find myself wanting a kind of dashboard answering questions like; "How many active orders do I have out? How many are backordered? Any new request activity? What's the low stock list looking like? " Review collected by and hosted on G2.com.

We like using Quartzy beacuse it is quick and simple to create requests! It is great that many products are available directly through Quartzy shop often at a better price than directly through the vendor an or are quoted very quickly to match pricing. Customer service has always been very helpful and nice as well. We love the app for receiving too. Review collected by and hosted on G2.com.

Perhaps it is the version of Quartzy we use, but receiving packing slips can take a long time when things are drop shipped from the vendors... It would be amazing if everything came with a Quartzy barcode that could be scanned! Also sometimes there is a glitch in the app when chosing an inventory location and perhaps it could show who received an item. Review collected by and hosted on G2.com.

They make it easy to manage most orders, have appropriate controls, and more features than we need as a small startup. Review collected by and hosted on G2.com.

The platform is clunky and unintuitive. Our less technical employees required a lot of training to be able to perform basic functions. Also, they run a credit limit on things that are requested independent of when they ship and they accepted only 1 of the 6 references we tried to send, so essentially we can't increase our credit limit and can only buy $3k at a time, which is not a lot for reagents. Review collected by and hosted on G2.com.

We like the real time order status updates we get in Quartzy as well as their product availability information and timeline estimates (ETA). The alternate buying/price options offered by the Quartzy interface is very important and by far the greatest software's feature alowing our laboratory to save hundreds and thousands of dollars on most purchased lab supplies. Importantly, this automated Quartzy's "Quotation " system creates a strong price competition to the major vendors like Fisher Scientific or ThermoScientific that have contract agreement with our university. In my observation, this emerging competition may even affect the University-specific (discount) prices we get from those contract vendors by lowering prices even more in their attempt to win us back as customets. Besides, the process of order placement for the Quartzy-offeres products through this software is very fast and easy. The system of instant order confirmation through email with the accompanying itemized transaction receipts is a very convenient feature for account management purposes and P-card payments. The ability to calculate spendings for a given period of time and numerous filters to sort those spendings by user, vendor, funding source etc and export date to Excel provided by this interface is highly valuable for accounting, general spending control or money management purposes. We are very happy with the customer support services too. Review collected by and hosted on G2.com.

The obvious downsides of the Quartzy software that are clearly improvable are occasional webpage loading delays and system glitches in the process of moving products from one category to another (from "New" to "Ordered" and

"Received".This automated transiton sometimes does not always happen instantly and sometimes requires page reloading to occur properly. Review collected by and hosted on G2.com.

I like the user interface and how the status of orders were tracked. The approval systems works well while there are some problems as well. We like how it is connect to the Sigma, Fisher etc database. Review collected by and hosted on G2.com.

It is ok to have an option that items can be purchased from quartzy but some university will not allow this options. If possible, there could be a way to hide this option or let it not interupt the regular use.

The fee for quartzy is high and that is why we are leaving quartzy. There should be some better, affordable option, for example, one time purchase for the unlimited use. Or even with Ad in the software.

The approval system is good but it is too simple - all admin can approve the orders - we hope to specify the funding source and corresponding approver. Review collected by and hosted on G2.com.

The ease of having all of our inventory and ordering in one place is extremely useful in our fast-paced workspace. We utilize ordering from our inventory, which is an easy way to update inventory counts. Qbot is also very convenient for us since we put in frequent orders throughout the week. The use of barcodes helped the whole team use Quartzy easily while still being organized. The Quartzy team itself is very speedy and available for questions about ordering, optimizing Quartzy, and any small hickups that may occur. Review collected by and hosted on G2.com.

Sometimes it is hard to switch between ordering by case and transfering to individual units for in-lab barcodes. Our lab typically unpacks large cases of items for our lab (therefore ordering by case), but the counts for min/max in the lab are by unit, so requesting via Quartzy with barcodes can have extra work to ensure the unit size when ordering. Review collected by and hosted on G2.com.

It's great for lab management. We like to use Quartzy to bridge the communication between our lab members and our purchasing department. Customer support is very responsive and quick to respond. New lab members are quick to learn how to use it to request supplies. We use it daily to place orders for items. Review collected by and hosted on G2.com.

I wish that Quartzy's user interface was slightly better. The browser "remembers" things too often when I am trying to navigate the site. For example, when trying to navigate different labs, it will remember that I once logged into an inactive lab, and try to use that lab for rest of my session. I wish there was a way to hide this inactive lab, so I can only use it when I am trying to dig through the archive. Other times, when I want to search for an order, it will not search for it in the current lab unless I select it a couple times. Sometimes search functions are not responsive, or even navigating at the top ribbon. You have to click it a couple times for the site to load. Review collected by and hosted on G2.com.

I have used Quartzy since 2012. It has gone through multiple iterations since then, but each one has only enhanced the user experience. It has been by far the most efficient system we have used for ordering and maintaining inventory of our labs. I recommend it to all scientist that I have talked to with similar concerns. Review collected by and hosted on G2.com.

I do wish it were easier to link accounts so that I could see the inventory of another lab within the same organization. They may have that essential ethyl-methyl-X that I need for my experiment that I just dropped on the floor. Review collected by and hosted on G2.com.

Quartzy is a one-stop shop for lab consumables, reagents, and even small tools. The Quartzy shop makes purchasing easy and fast. Grouping every requests in one order and just a click away. The inventory system is very helpful. The system provides tracking information on orders and makes everything transparent and clear. Review collected by and hosted on G2.com.

I wish quartzy would make it earier to put in a request that's not available from Quartzy shop, such as outside venders. When requests are fullfiled from an alternative source, ourside venders, I wish quartzy would allow the user make the entry easily than mannually fill in everything box by box. Review collected by and hosted on G2.com.

The support staff is very helpful. Whenever I need to cancel an order, I get a rapid response. There have been times when I was informed by the support team about the status of orders, and they offered to find replacement items for me. This gesture was very much appreciated and saved me time trying to find a replacement. Review collected by and hosted on G2.com.

The time it takes to receive items is long. I can order directly from the vendor and receive the items faster. I don't know the benefits as the end user to use Quartzy. Their prices are not always cheaper. I work with a lot of vendors and they offer better pricing. Review collected by and hosted on G2.com.