# Qualtrics Strategy & Research Reviews **Vendor:** Qualtrics **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.4/5.0 **Total Reviews:** 3,015 ## About Qualtrics Strategy & Research Used by more than 13,000 brands and 75% of the Fortune 500, Qualtrics CoreXM is the most trusted, intelligent, and scalable all-in-one platform for experience management. Qualtrics CoreXM is the foundational research tool for building, launching, and analyzing survey research. With CoreXM, you can bring siloed or outsourced operations into a holistic, end-to-end platform for all insights that you are looking to gather and act upon. Featuring capabilities and solutions for every department, CoreXM helps you to reach your audiences wherever they are, ensuring you get insights faster than ever before. You can even create your own projects, or use projects designed by Qualtrics experts — for brand, customer insights, product research or employee experience — so you can take action where it’s needed most. With Qualtrics CoreXM, you enable everyone to capture, analyze and share actionable insights and use them to identify or improve existing products, services and experiences. It’s time to increase your experience data efficiency with the world’s most flexible solution for modern-day research and feedback. 1) Focus on the right outcomes Empower every decision with predictive insights and AI-powered recommendations to take the right actions and improve experiences. This includes AI-driven text analytics to understand open-ended feedback at scale, reporting for each stakeholder, and plenty more. 2) Sophisticated research made simple Create, customize, and modify any research project in minutes with a point-and-click UI, PhD-backed methodologies, and a robust library of more than 100 question types and templates designed by survey scientists. All ready to use, with no coding required, ever. 3) Drive speed and agility Scale access to experience insights across the organization with purpose-built solutions, workflows, and easy collaboration. Add to that a flexible platform with unmatched integrations into the systems your organization already uses. 4) Save time and money Standardize your research on a single platform to build out a comprehensive system of record for all your respondent data. Become a research expert with AI that does the heavy lifting for you, offering recommendations to improve survey quality and compatibility. 5) Consolidate and streamline research Through one unified system that connects and centralizes everyone’s ability to listen, understand and act on feedback and experience opportunities, delve deeper into data, design personal experiences at scale, and drastically increase research efficiency. 6) Reduce risk exposure Featuring unbeatable enterprise-grade security, compliance and governance functionality, Qualtrics CoreXM is GDPR, HITRUST, ISO 27001 certified and FedRAMP compliant. 7) Expand your bandwidth with experts on demand Make your data work harder for you. Enlist our Research Services and network of partners for support with design, analytics, reporting and respondent sourcing. Plus, thanks to a fully flexible engagement model, use us as much, or as little, as you need. \* Key Qualtrics CoreXM product features - Expert designed templates - Drag-and-drop survey builder - Automated XM Solutions - Customizable survey themes - Full collaboration tools - Advanced survey logic - Quota management - Built-in, AI-driven methodology and question quality analysis (ExpertReview) - AI-powered analytics and intelligence (Stats iQ & Text iQ) - Crosstabs - REST API access for system integration - SMS distribution - WCAG 2.0 compliant - Email and chat support \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ - ABOUT QUALTRICS Qualtrics is the technology platform that organizations use to collect, manage and act on experience data, also called X-data. The Qualtrics XM Platform is a system of action, used by teams, departments, and entire organizations to manage the four core experiences of business — customer, product, employee, and brand — on one platform. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ - Qualtrics CustomerXM Hear every customer’s voice, fix every broken experience, and increase customer loyalty and spend. Featuring the ultimate listening engine, as well as predictive intelligence and analytics, and full closed-loop actioning capabilities, Qualtrics CustomerXM enables you to go beyond measurement and drive action throughout the organization. https://www.g2.com/products/qualtrics-customer-experience/reviews \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ - Qualtrics ProductXM Bring your customers into product development with Qualtrics ProductXM. Seek out and solve broken product experiences, all with one system of action for everything from market assessment and concept testing to pricing and packaging. https://www.qualtrics.com/product-experience/ \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ - Qualtrics EmployeeXM Gather continuous feedback from every employee experience to take the right actions to impact engagement, talent planning, productivity and innovation. With Qualtrics EmployeeXM, empower everyone in your organization to take actions that put your people first. This includes AI-driven analytics and IO psychology-based decision tools, guided manager action planning, real-time automated workflows and much more. https://www.g2.com/products/qualtrics-employee-experience/reviews \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ - Qualtrics BrandXM Don’t just track your brand’s past — get the keys to increase market share and acquire customers faster than ever before. With Qualtrics Brand Experience Management (BrandXM), empower your organization with world-class technology and trusted methodologies and expert guidance so you can stay ahead of the competition, both now and in the future. Featuring both holistic brand performance tools, real-time market insights, automated alerts, and adaptable surveys, you can quickly craft data-driven brand strategies based on proven approaches. https://www.qualtrics.com/brand-experience/ \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ - Qualtrics DesignXM Uncover market trends, changing behaviors, and unmet needs, and then take the right actions to design the experiences people want next. Qualtrics DesignXM is an advanced market research solution that combines experience feedback, sophisticated research methodologies, and analytics in a single platform. With real-time insights, and automated actions embedded into every business workflow, DesignXM gives everyone the tools to create experiences that power breakthrough products and services. https://www.qualtrics.com/design-xm/ ## Qualtrics Strategy & Research Pros & Cons **What users like:** - Users find **Qualtrics easy to use** , thanks to its intuitive features for creating sophisticated surveys and automated workflows. (296 reviews) - Users appreciate the **ease of creating sophisticated surveys** with Qualtrics, thanks to its versatile features and seamless workflows. (246 reviews) - Users appreciate the **sophisticated survey-building features** of Qualtrics, enabling effortless data management and insightful reporting. (109 reviews) - Users value the **intuitive design** of Qualtrics, making survey creation and updates seamless and efficient. (99 reviews) - Users appreciate the **ease of creation** with Qualtrics, enabling quick survey development and customization for diverse needs. (82 reviews) - User Interface (70 reviews) - Insights (69 reviews) - Templates (60 reviews) - Helpful (59 reviews) - Data Analysis (58 reviews) **What users dislike:** - Users find the **survey sharing limitations** frustrating, as recent updates restrict access to only Qualtrics account holders. (79 reviews) - Users find **survey limitations** frustrating, mentioning a lack of interactivity and customization options affecting engagement. (62 reviews) - Users note a **steep learning curve** in survey design, finding the platform unintuitive and challenging to navigate. (53 reviews) - Users express frustration with the **limited customization** in Qualtrics, making it challenging to tailor surveys to specific needs. (47 reviews) - Users find **pricing issues** with Qualtrics Strategy & Research, noting it is expensive with limited payment flexibility. (47 reviews) - Expensive (46 reviews) - Steep Learning Curve (46 reviews) - Complexity (36 reviews) - UX Improvement (35 reviews) - Not Intuitive (34 reviews) ## Qualtrics Strategy & Research Reviews ### 1. Elevate and Improve the Research and analytics Through Qualtrics CoreXM **Rating:** 4.5/5.0 stars **Reviewed by:** Arun Kumar D. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2023 **What do you like best about Qualtrics Strategy & Research?** It provides the survey logic features Like randomization advanced branching and skip logic. It also offers multi-distribution channels like email invitations and website intercepts. It provides a monitoring feature to get customer feedback. **What do you dislike about Qualtrics Strategy & Research?** It required a high-frequency internet connection and its pricing structure is not suitable for small businesses as they are too costly. **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** It provides a centralized platform that helps the members to design and analyze the complete survey data accurately. It also provides a real-time monitoring feature which benefits in getting up-to-date data from the surveys and helps to communicate with stakeholders. ### 2. Good survey platform, limited features for experiments and conjoint experiments **Rating:** 3.5/5.0 stars **Reviewed by:** Niharika G. | Change Management Theme Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about Qualtrics Strategy & Research?** Good survey platform with many survey question options, options for survey scales, randomization features. Limited features for experiments and conjoint experiments. It also has a block based design, which inserts too many page breaks by default. **What do you dislike about Qualtrics Strategy & Research?** Limited features for experiments and conjoint experiments. It also has a block based design, which inserts too many page breaks by default. It limits the design of experiments with limited options to display videos, photos, randomized texts. **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** Good survey platform with many survey question options, options for survey scales, randomization features. Allows survey based research with data collection on pre-defined samples. Good options to insert names/texts from contact list. ### 3. User-friendly and intuitive **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Qualtrics Strategy & Research?** I found using Qualtrics to be user-friendly and intuitive. Whenever I've needed to create a survey or add a special feature to one, it has been fairly easy to do or find the information I need. **What do you dislike about Qualtrics Strategy & Research?** There isn't much I dislike about Qualtrics Customer Experience. I think with advances in AI there will be more automated fill or assistance with survey creation, but for right now, its very user-friendly. **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** Qualtrics CoreXM assists me with surveys designed to develop a deeper understanding of people's psychological processes. It is easy to use and I like the interface. ### 4. it has its quirks **Rating:** 4.0/5.0 stars **Reviewed by:** Tomo S. | Senior UX Researcher, Enterprise (> 1000 emp.) **Reviewed Date:** December 28, 2021 **What do you like best about Qualtrics Strategy & Research?** It is fairly user-friendly (interface-wise) and by far one of the most robust survey solutions out there. You can design any kind of survey on Qualtrics, whether it is more of a free-text input type or a more traditional multiple-choice one. **What do you dislike about Qualtrics Strategy & Research?** It has its quirks - some of the Qualtrics/survey science terminology is not fully unpacked to users. You eventually get used to it, but when you are beginning to use it, you need some time to understand what each word (like intercept) means. **Recommendations to others considering Qualtrics Strategy & Research:** If you want a robust survey solution, this is it. If you want something simpler, something like SurveyMonkey should suffice. **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** Conducting in-product and customer-oriented surveys ### 5. Survey Revolution **Rating:** 5.0/5.0 stars **Reviewed by:** Tyrone G. | Academic Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2021 **What do you like best about Qualtrics Strategy & Research?** I like the innovative ways you can take surveys with this tool. I also like that you have so many options to build and create surveys and export the data of your survey. **What do you dislike about Qualtrics Strategy & Research?** I do think that some of the data could be a little straight forward when you export. Sometimes it seems like that it can go a little over people's heads from time to time. It just needs to be a little more simplified. **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** I beleive we are solving ways to see what the consumer needs from us as an institution. We have a lot of events and it is essential that we cater to that need for our students and us. ### 6. Qualtrics is a great survey tool **Rating:** 4.0/5.0 stars **Reviewed by:** Richard C. | Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** July 19, 2022 **What do you like best about Qualtrics Strategy & Research?** Creating a smart survey is quick and easy. Organizing my questions is simple to do, and the interface is very user-friendly. I jumped right in without any training or prior experience. **What do you dislike about Qualtrics Strategy & Research?** The Data and Analysis tab is a little frustrating. It takes a minute to load and tabulate survey responses each time you open it. Then you have to refresh the screen to see the results. Seems like this could be faster, but hardly anything to complain about. Just an inconvenience. I'd also like to see canned reports in the Reports tab. I can create my own, but it would be helpful to have some examples of what I can do with my results. **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** We need feedback on a myriad of topics, such as internal programs, pilot initiatives, evaluations for current and new software, etc. It was especially helpful gauging our internal employees during the pandemic when we felt we didn't have a good sense of what our employees were feeling about coming back to work in the office. ### 7. survey for research **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Qualtrics Strategy & Research?** The ease of completing for participants on mobile devices. I appreciate the online feedback I receive when I am creating the survey. I appreciate the different formats for results. **What do you dislike about Qualtrics Strategy & Research?** How to set up the survey correctly to avoid issues after it is published is still a little confusing for me. If there were links that I could select on how to avoid any problems that would help. **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** I am not sure about business problems, since I am using qualtrics for educational research. Qualtrics does help me to obtain data from students and nurse educators. ### 8. Great data gathering tool **Rating:** 4.5/5.0 stars **Reviewed by:** Juan G. | Director of Assessment and Accreditation, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Qualtrics Strategy & Research?** I like its ease of use, the depth of features, and the excellent customer service. **What do you dislike about Qualtrics Strategy & Research?** The user interface will regularly go through changes and improvement so getting use to the new UI can be a learning curve that requires time and patience. **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** Identifying the success of our educational programs by surveying our graduates and collecting data. ### 9. I have enjoyed using Qualtrics. **Rating:** 4.5/5.0 stars **Reviewed by:** Shane B. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Qualtrics Strategy & Research?** Qualtrics is very intuitive to use. I assign students to use for their research projects and they pick it up right away. Depth of features very good. **What do you dislike about Qualtrics Strategy & Research?** Graphic output is okay. Could be better. Could do a better job with qualitatative data. **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** Easy to send links or QR code to reach a larger number of people. ### 10. Steep learning curve, needs better templates, good user support **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Qualtrics Strategy & Research?** If you have the time, patience and skills, you can create surveys that do exactly what you envision. Getting there is another matter. Fortunately, support is very good. Some reps are more patient than others. **What do you dislike about Qualtrics Strategy & Research?** Surprised there aren't more templates that would be relevant to our work. The learning curve is also relatively steep; I find the platform largely unintuitive and hard to troubleshoot when things aren't working as you expected. **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** We use Qualtrics for surveys of all kinds, sometimes for scientific research purposes, other times for more internal tracking and feedback. ### 11. Qualtrics is a trusted, reliable source for online survey software and participant panels **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Qualtrics Strategy & Research?** Qualtrics is a trusted, reliable source for online survey software and participant panels. The survey software is advanced and meets my needs. The Qualtrics staff is phenomenal for technical support with survey programming and responsive to participant panel requests. **What do you dislike about Qualtrics Strategy & Research?** Would love some additional support with the look and feel of the surveys. Would like some additional, more advanced templates for questions, survey look and feel, etc. **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** My go-to source for online survey software. Very reliable/top-notch software programming software. Makes my life easier knowing I have such high quality software to rely on. ### 12. Powerful Research Tool **Rating:** 3.5/5.0 stars **Reviewed by:** Kimberly P. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2023 **What do you like best about Qualtrics Strategy & Research?** Qualtrics is very easy to use and user friendly plus it has significant analytics tool which amazed me. **What do you dislike about Qualtrics Strategy & Research?** It is quite hard to migrate to Qualtrics from other research tools and its statistical tool has limitations. **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** The branding of our research surveys has become way more boosted and data gathering has been easier. ### 13. user friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Qualtrics Strategy & Research?** In general, I think Qualtrics CoreXM is quite user-friendly and intuitive. It has the flexibility to incorporate various features when I design my survey on the CoreXM platform. **What do you dislike about Qualtrics Strategy & Research?** The feature of "customized validation" is still a bit challenging, while most of the features are user-friendly and intuitive. Online help is not much help when it comes to more advanced features such as "customized validation." **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** Qualtrics CoreXM allows me to build in randomized block and incorporate "what if" type of features by using "display logic" and/or "skip logic" that fits my need. ### 14. Great for a variety of uses **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Qualtrics Strategy & Research?** The user interface is easy to navigate. Features are self-explanatory. The XM support is also easy to navigate; I've used support to search for features on several occasions and always found what I needed. **What do you dislike about Qualtrics Strategy & Research?** Because I use Qualtrics through an institution, we have preset branded templates. I never use those and prefer to start new projects from scratch. **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** Qualtrics helps us collect data from our constituents in an easy and efficient way. Before Qualtrics, our organization used word documents or emails to collect this data; Qualtrics surveys is a huge improvement. ### 15. Accessible and convenient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Qualtrics Strategy & Research?** I love to use Qualtrics because it is user-friendly and allows you to generate data from multiple sources. I am able to analyze data within seconds of collecting data **What do you dislike about Qualtrics Strategy & Research?** I would suggest adding more scenario tutorials for people comparing various variables within one framework. For example, finding the relationship between age and vaccination status **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** I am able to collect data within seconds; however, something I have a hard time selecting the appropriate feature to compare variables. It would be helpful to make it as simple for someone who is just starting ### 16. Qualtrics CoreXM is a great data mining tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Qualtrics Strategy & Research?** The ability to pull various types of reports, query specific questions, and the customizable features of the dashboard are beneficial in making decisions and recording input. **What do you dislike about Qualtrics Strategy & Research?** There are frequent updates to the system that create some confusion in navigating. The software is fairly user friendly, but regular updates would be helpful to understand what changes, if any, have been made to the interface. **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** We use Qualtrics CoreXM to survey students to better understand their perspective, needs, and expectations from us. We use the data to make decisions about offerings and services. ### 17. An essential tool for my work **Rating:** 5.0/5.0 stars **Reviewed by:** Sally B. | Enterprise (> 1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Qualtrics Strategy & Research?** Very easy to build, has an intuitive design and great customization options. **What do you dislike about Qualtrics Strategy & Research?** I wish it were easier to route responses from one survey to another. I also wish the reporting tool was a bit easier to use. **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** Allows us to collect responses easily from students and visitors on our university campus. ### 18. Best_Analytical tool **Rating:** 5.0/5.0 stars **Reviewed by:** Shukla N. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2023 **What do you like best about Qualtrics Strategy & Research?** Qualtrics CoreXM is very easy to learn, it's Dashboard features to show data in graph format, Report and result section. **What do you dislike about Qualtrics Strategy & Research?** Customer Support, Need to be more function for custom validation, need to be more features for mobile setup. Mobile view. **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** To show data in graph format and it is very easy way to show data in different look and fill, It report features are also more attractive. We have used all these features and it is growth for our company. ### 19. Robust customer experience and analysis platform **Rating:** 5.0/5.0 stars **Reviewed by:** Adam K. | Adjunct Faculty, Data Analytics and Visualization, Enterprise (> 1000 emp.) **Reviewed Date:** March 15, 2023 **What do you like best about Qualtrics Strategy & Research?** What really distinguishes CoreXM is the inclusion of a strong statistical analysis tool which reduces the need to move data into SPSS. The survey tool is also intuitive. **What do you dislike about Qualtrics Strategy & Research?** The only thing that could be improved is the dashboard, which is hard to share with NLM-Qualtrics users fonts and font sizes cannot be edited. This means that visualizations need to be recreated for leadership presentations. **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** How are NLM's audiences experiencing our digital projects, and how can we use customer experience research to identify improvement opportunities? ### 20. The best option for running surveys **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Qualtrics Strategy & Research?** Qualtrics makes it really easy to build sophisticated surveys. I really like the workflow options to automatically send emails/responses to Excel sheets. Microsoft Forms pales in comparison. **What do you dislike about Qualtrics Strategy & Research?** I liked the old interface/UI better than the current one. Sometimes it feels like things that should be front and center are hidden in menus (like Collaborate). **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** Communicating with students in a survey or form format. It also works really well as a targeted communication tool. Students have gotten used to the Qualtrics format too, so they fill out the surveys. ### 21. Qualtrics Core XM Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2023 **What do you like best about Qualtrics Strategy & Research?** The Survey building platform is very user-friendly and easy to use. We are able to manage complex surveys with the help of branch logics. Also, Core XM is easy to learn, so anyone with minimum knowledge of the platform is able to use it properly. **What do you dislike about Qualtrics Strategy & Research?** Having a Dashboard would have been really helpul in Core XM license. Although we have access to reports, but that doesn't help as much as having a Dashboard would help. **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** Building complex surveys - It has always been a task to build surveys which cobtains multiple logics. We previously used google forms, but we were not able to implement those logics there. In qualtrics, we were able to implement it with ease. ### 22. Robust analysis tools and detailed reports **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew K. | Marketing Data Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2023 **What do you like best about Qualtrics Strategy & Research?** I really like logic questions. The ready-to-use templates are extremely helpful in getting your survey up and running. Provides a wide variety of question type options. I also love how I can use it for multiple clients at the same time. It is one of the easiest and most straightforward programs I have ever used. **What do you dislike about Qualtrics Strategy & Research?** It is quite expensive for small businesses. It would be beneficial if you could insert your surveys into a wider variety. I also wish there were additional template designs. Sometimes allows the creation of surveys that are too long. **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** It is a platform that solves the problem of collecting and analyzing data. The results can be easily shared with other people. It gives us the ability to use feedback left by customers. It is one of the easiest survey platforms to use. ### 23. Really easy tool to develop questions and send them in bulk **Rating:** 5.0/5.0 stars **Reviewed by:** Margaret V. | Marketing Research Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2023 **What do you like best about Qualtrics Strategy & Research?** I like that you can keep track of respondents. It is a very useful tool for companies. I like the fact that this service has different offers. Provide a boost to make smart decisions. I love how easy it is to design a survey. **What do you dislike about Qualtrics Strategy & Research?** It's harder to use on a phone than it is on a computer. I would love to see more customization at the entry point. I would also like to be able to see the results after sending out surveys. **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** It is easy to use and you can send the link to many people. There are so many different survey questions to choose from. This tool makes it easy for us to create surveys. Charts and graphs are a great way to see the results. There is a great system for conducting surveys. ### 24. I like this program because I can modify and customize it for a specific area. **Rating:** 5.0/5.0 stars **Reviewed by:** Alejandro David R. | Technical Support Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2022 **What do you like best about Qualtrics Strategy & Research?** I like this program because I can modify and customize it for a specific area. In this case, each of the projects that we create with this software is directed solely to our company with the objective that the contribution of each of these slopes is of great support and notably help the productivity of our work, one of the tasks of this platform is to strengthen our team, Qualtrics CoreXM is one of the platforms that respect the security of each of the users who participate and respond to each one of the questions that is raised. Therefore we will collect the strongest answers to add them to multiple functions within the company, the truth is we are quite comfortable with our development with this program and with the variety of purposes that we can give it in our work. **What do you dislike about Qualtrics Strategy & Research?** once I want to use the same format or type of survey again, this is very tedious when editing it, this is the only aspect that is a bit complicated and annoying, since we waste a lot of time for the program to allow us copy once again as we wish, there are many options that are not preset and we have to do them manually, its technology is a bit limited in this case. **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** With the time that you run this program, you can notice how easy and organic it becomes to create surveys and implement them in your work area, the Qualtrics CoreXM interface makes the experience of each of its users more pleasant; on the other hand, a great The contribution of this program that we like very much is the versatility it offers us to customize the questions and forms so that they focus entirely on our work and the mission of our company and with many more options that feed the benefits that each of the users by installing this great program, this program has complemented our work very well in each of the surveys that we carry out with our colleagues in the company. ### 25. Excellent tool for survey scheduling **Rating:** 4.5/5.0 stars **Reviewed by:** Margaret H. | Data Research Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2022 **What do you like best about Qualtrics Strategy & Research?** I like the variety of question types available. I also like the efficiency of the platform and all the customization options. It has several question types so you can create very complicated surveys. I also like how easy it is to set up and create intuitive polls that can be attached to any list with a simple URL. It has all the features I need to complete projects successfully. One of the best survey creation platforms I've ever used. **What do you dislike about Qualtrics Strategy & Research?** I don't like how this tool organizes the spreadsheets after the survey is closed. Also the search function could be a bit better. Also sometimes it is difficult to access customer service. **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** The app is intuitive for survey creators and users. We can complete all kinds of questions on this platform. It's a fantastically flexible tool that allows me to do pretty much anything I want. It has all the types of survey questions that you can use. It's also easy to configure and customize. There are many sequence options, various types of options like multiple choice, grids, etc. It saves me a lot of time that I would have to spend reformatting the results before sharing. It is the most comprehensive survey tool compared to its competitors. ### 26. There are many purposes that we can have for this program. **Rating:** 5.0/5.0 stars **Reviewed by:** Fernando C. | Senior Software Engineer (C++), Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2022 **What do you like best about Qualtrics Strategy & Research?** There are many purposes that we can have for this program, with the help of the creation of these surveys we find solutions to different and future scenarios, since it is here in this space where the work staff can express their knowledge and other types of contributions for the expansion and exposure of their work, this budget maintaining the reliability and security of each of the people who participate in these forms, Qualtrics CoreXM allows us to create these totally pleasant spaces to ask questions and other types of surveys for compare results and study the highest percentages where the answers are inclined, this program is pleasant because it fully meets its objective and facilitates many aspects. **What do you dislike about Qualtrics Strategy & Research?** The truth to be such a basic program, we believe that the cost of this program is somewhat high, generally with programs of this type you can get to have a better payment plan to enjoy their services as soon as possible, and therefore On the other hand, the technical service department is a disaster, it is never up to our needs and does not help us at all. **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** These surveys are presented to our co-workers regularly to train as soon as possible the assholes that may lack, the good thing about having Qualtrics CoreXM at our fingertips is how easy and simple it is to work with this program, as well as each one of the participants feel comfortable and at ease to answer the sheets that we present to them, the truth is that we do not know of another program that offers us the same or better results than this one, in addition to the fact that the manipulation of this software is not complicated, quite the opposite is very gratifying and pleasant the creation of these surveys in the shortest time possible to collect the benefits they can bring to the company. ### 27. Easy Surveys With Qualtrics **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2023 **What do you like best about Qualtrics Strategy & Research?** I have used Qualtrics over the years for multiple companies/projects and have found it to be very easy to not only produce the surveys, but also to send them out and view data. **What do you dislike about Qualtrics Strategy & Research?** The free version is quite limited but still offers many useful features and allows for flexibility. The paid version looks to have very extensive features for those who send out surveys often. **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** We have wanted to gather data from general groups of people to know about their interest and knowledge of our industry and services and have found setting up qualtrics surveys to be a good way to reach out and get that information. ### 28. Surveys are so easy to make and get results **Rating:** 5.0/5.0 stars **Reviewed by:** Heather S. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Qualtrics Strategy & Research?** I can update and change any created saved survey to get new results. **What do you dislike about Qualtrics Strategy & Research?** The numbering system when doing a survey does not stay in numerical order **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** I can reach large groups of people and get the answers and results I need for my scheduling and research ### 29. There are many purposes that we have with the help of this program **Rating:** 5.0/5.0 stars **Reviewed by:** Richard Z. | IT Technical Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2022 **What do you like best about Qualtrics Strategy & Research?** The experience I have had with this program has been excellent since every time I want to open a new survey where all new and regular co-workers can participate with the mission of collecting the best knowledge that is of great help to the company, each of the questions that are formulated by this means are appropriate for the type of staff that we have, Qualtrics CoreXM is by far one of the best platforms for the creation of these forms, since it is very easy and simple to access each one of the functions of this program, this makes the experience of each of the users much more enriching for the reason that we can perform completely with this program and expose all its functions to the maximum, I like it very striking and creative that it is in each of the surveys. **What do you dislike about Qualtrics Strategy & Research?** One of the main problems that we see with this program is undoubtedly the size of its software, it requires a lot of space on my system to be able to play and run entirely. Unfortunately this affects other programs or applications that are also a priority and of great use in my work, this is a problem that has to be analyzed as soon as possible, since it is an opposing point of the program. **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** There are many purposes that we have with the help of this program, mainly the training of new personnel who enter the different departments that we offer, the advantage of having Qualtrics CoreXM with us is that we can present different surveys where we analyze the results that each one exposed of the participants, we expertly installed this program because of its organic and simple interface, it is intuitive enough to interact harmoniously with each of the users of this program, the forms that we create with this program are of great help for the idea of ​​the company, the human resources staff is responsible for evaluating and putting together the following surveys within the company, I love having the support of this great program. ### 30. Amazing, except when I make a mistake when editing a survey and I can't undo the mistake **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Qualtrics Strategy & Research?** The platform is great, many features are really easy to use and understand and you can customize the survey in so many ways. **What do you dislike about Qualtrics Strategy & Research?** That once I make a mistake, I can't undo it. Many times I've lost a lot of time because I delete or change something I didn't want to but I can't undo it. **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** I've done all my social science research with Qualtrics and I love it! I've been able to successfully do my job and I'm really happy with it. ### 31. Effective and powerful survey tool, but only accessible for organizations with large budgets **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2023 **What do you like best about Qualtrics Strategy & Research?** I like how I can make complicated surveys with Qualtrics, including logic, pathways, etc. I also enjoy how easy it is to export the data in various formats such as XLS, SPSS, and CSV. **What do you dislike about Qualtrics Strategy & Research?** I do not think the topline report/summary is very user-friendly. Sometimes it takes forever to load, depending on the survey length. I also think it's not intuitive where the "export the survey into Word doc" is. I always have to check my notes and remind myself where to export the survey. It's currently under "tools," when I think it should be under "export" with the survey results. **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** It helps us with market research and with conducting quantitative data analyses. ### 32. Discovering the power of Qualtrics CoreXM for enhanced productivity **Rating:** 4.5/5.0 stars **Reviewed by:** Matt P. | Enterprise Services Manager - Michigan, Enterprise (> 1000 emp.) **Reviewed Date:** January 04, 2023 **What do you like best about Qualtrics Strategy & Research?** I appreciate Qualtrics CoreXM's user-friendly design. Its intuitive interface and navigation make it easy to create surveys quickly without sacrificing quality or professional appearance. The tool provides plenty of customization options which enable me to ensure that my survey accurately reflects the information I'm trying to collect with a polished look that users will find appealing. This program is an excellent choice for anyone who wants their surveying experience streamlined as much as possible! **What do you dislike about Qualtrics Strategy & Research?** I have encountered a few difficulties with Qualtrics CoreXM. It would be beneficial if an export option allowed surveys to be saved in .pdf or .docx formats, which could then integrate easily into other documents. Additionally, the lack of certain functions, such as incorporating a "cancel" button, makes it difficult for respondents to leave before completion. **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** Qualtrics CoreXM is a practical data analysis and pattern identification tool. It enables users to quickly create complex surveys, with a solid selection of questions tailored to their needs organized in an easy-to-follow structure. ### 33. Qualtrics CoreXM Extremely Useful & Confusing **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2023 **What do you like best about Qualtrics Strategy & Research?** Qualtrics CoreXM is highly useful for allowing the public to complete surveys from their phone or PC. The surveys look professional and efficient. **What do you dislike about Qualtrics Strategy & Research?** This program needs to offer additional features for data analysis and survey formats. **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** Thanks to this program, I am able to design survey platforms and distribute them online for the public to fill out. ### 34. """"" Qualtrics CoreXM.....incredible web based platform for building surveys"""". **Rating:** 5.0/5.0 stars **Reviewed by:** Felicity J. | Business Data Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** January 09, 2023 **What do you like best about Qualtrics Strategy & Research?** Qualtrics CoreXM has has a good number of featured categories. Has a very nice theme and the interface. Great automation features. It supports multiple languages. Easy to navigate thus making it easy to create surveys faster. The answers provided are very easy to read. **What do you dislike about Qualtrics Strategy & Research?** I don't like how sometimes it lags when you are in the middle of creating a template. Nothing much that needs improvement. **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** Provides a good number of different types of questions and offers enough features for many applications. It is extremely easy and quick to create surveys. Has a very smooth, intuitive and user-friendly dashboard. Clean UI and UX. It supports multiple languages thus making it easy for different people from different regions to use it. I like the ability to create surveys and engage with clients through easy set up questions. ### 35. Used for tracking of Covid 19 documentation survey and response **Rating:** 2.5/5.0 stars **Reviewed by:** Krystle A. | Freelance Writer, Enterprise (> 1000 emp.) **Reviewed Date:** December 28, 2022 **What do you like best about Qualtrics Strategy & Research?** I liked that we used this system to have a one stop shop for all new hires and their vaccination status. We previously used HireRight in order to keep tabs as part of the background check. Qualtrics became a separate link tied into the onboarding experience and it was a place to hold every new hire and staff's information in one place. **What do you dislike about Qualtrics Strategy & Research?** I did not like the interface of the Qualtrics website. Finding and searching for new hires was a very difficult process. There was no easy tracking system or way to look up each new hire by name, and we often needed to use the employee Id number to find the new hire. It was also unclear at times whether or not the new hire actually completed the survey or if the just clicked on the links. **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** It is solving the issue of having vaccination documentation held in one place instead of in each individual background check. A separate link provided the health support team with just using one platform for vaccination review. ### 36. Powerful research tool **Rating:** 4.5/5.0 stars **Reviewed by:** Tanya T. | Professor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Qualtrics Strategy & Research?** Flexibility to ask questions in ways that answer important research questions. **What do you dislike about Qualtrics Strategy & Research?** Some of the more nuanced survey flow questions aren't adequately addressed in the community support **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** Research questions and the capacity for incorporating both survey methods and experimental design is unparalleled ### 37. Solid tool for managing manufacturing data **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Paper & Forest Products | Enterprise (> 1000 emp.) **Reviewed Date:** May 26, 2023 **What do you like best about Qualtrics Strategy & Research?** Qualtrics CoreXM has an extensive knowledge center and technical support interface. The templates are also very useful to provide examples for when we need to set up a survey from scratch. **What do you dislike about Qualtrics Strategy & Research?** I found CoreXM much more expensive than it should be. Also, there isn't a monthly option which meant that we had to pay upfront for a whole year without really knowing if we needed it that much. **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** Qualtrics CoreXM has been a useful for data analysis and pattern identification. It helped us quickly design complicated surveys with a solid range of questions tailored to our use. From what we've seen it looks like it's the most professional feedback/data management tool out there. ### 38. Very Powerful with Room to Grow **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2023 **What do you like best about Qualtrics Strategy & Research?** The capabilities to collect insights are powerful. There are a lot of tools at your disposal.When it comes to insight tools on the market, it's the best I have used, though there is always room for improvement. **What do you dislike about Qualtrics Strategy & Research?** It's not the most intuitive software, especially in getting into more intricate designs. The reporting across the platform is absolutely difficult to use (well), and that makes it a challenge. I wish there was more opportunity for the automation of distributions. **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** It helps us get insights that otherwise we would be missing. The build and design capabilities are the strongest I have used. ### 39. Qualtrics is a great platform for measuring changed in brand health **Rating:** 3.0/5.0 stars **Reviewed by:** Cora L. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Qualtrics Strategy & Research?** I love that it's a self-service platform that allows you to build, test, and measure results of the surveys you create. **What do you dislike about Qualtrics Strategy & Research?** I think cost is a barrier to entry. It was quite expensive to use the tool for one of our larger clients. We only needed it for a month, but had to pay for a full year of service. **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** It helps me create my own brand surveys and measure the impact of our initiatives. ### 40. Very efficient! **Rating:** 5.0/5.0 stars **Reviewed by:** Carolina D. | Enfermeira assistencial, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2022 **What do you like best about Qualtrics Strategy & Research?** For those who seek and need feedback through surveys and produce important data about their customer base, this tool is very efficient. Its simple interface and customizable features make it possible to build and organize your survey in just a few steps and the way you want, either by producing and choosing your own content such as the title, number of questions and answers or through the pre-established and segmented models where it is possible to implement and trigger your search in a structure formatted by the tool. Due to its simple and intuitive interface, novice users are able to carry out their research and the entire distribution process without having to hire an intermediary, which provides savings when using it, in addition to being able to take advantage of the data intelligence that the tool has. by processing the responses and interactions with the content, producing centralized, structured reports and insights with analytical capacity to bring more intelligence to decision making and a more correct strategic definition for your project according to the impressions of the target audience. **What do you dislike about Qualtrics Strategy & Research?** Right now I have nothing negative to say about this tool, the usage meets the needs in work tasks. **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** Having a tool that could help us better understand our customers' opinions through surveys, in addition to collecting data from other audiences to reach new markets. A highlight of this tool is that it allows the novice user to master the resources quickly and simply, in addition to providing autonomy and a lower cost in producing and triggering surveys, as it eliminates having to hire external people for this purpose. ### 41. Unlock insights with Qualtrics CoreXM: The ideal tool for structural analysis **Rating:** 4.5/5.0 stars **Reviewed by:** Sandra M. | Event Staff, Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2022 **What do you like best about Qualtrics Strategy & Research?** I like that Qualtrics CoreXM is a versatile and easy-to-use solution. I've found this tool extremely helpful for monitoring each client's account health from one place! It allowed me to start my Net Promoter Score project quickly and supported the Salesforce integration. My team was able to take advantage of their service to keep our board members and executives up-to-date with customer feedback, NPS scores, and any potential trends or issues impacting customers' experiences. **What do you dislike about Qualtrics Strategy & Research?** The individual survey results from Qualtrics CoreXM do not appear credible when viewed by a broader audience. Additionally, I am having trouble updating and collaboratively sharing projects - this is dysfunctional as it stands currently. Furthermore, although I recognize its potential utility, skip logic does seem limited, thus requiring me to come up with various ways of accounting for each response consistently. **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** Using Qualtrics CoreXM, my company has surveyed tens of thousands of adult Internet users. Through further understanding and mastering its embedded data fields, I am confident utilizing all Qualtrics CoreXM offers effectively. ### 42. User-friendly but powerful survey software **Rating:** 4.0/5.0 stars **Reviewed by:** Jessica M. | Professor, Enterprise (> 1000 emp.) **Reviewed Date:** October 04, 2022 **What do you like best about Qualtrics Strategy & Research?** I have been using Qualtrics since 2010 and was a little nervous when it updated to CoreXM, but now that I'm comfortable with it I really like all the built-in features and automatic suggestions. I can make use of pre-written demographic questions instead of wasting time re-writing them or finding my old ones and adding them in. I like their suggestions for making the survey more user-friendly prior to publishing, too. **What do you dislike about Qualtrics Strategy & Research?** It takes a while to load data and get results sometimes, but if I am patient or can do another task in the meantime, than it is not too bad. Otherwise, I think it is a pretty useful platform. **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** Qualtrics Core XM helps me ask questions of a variety of audiences in a way that is easy to tailor and distribute to others. I have shared links via email, but also texted surveys to participants. Other companies also are familiar with Qualtrics, and so it is easy for me to collaborate with people from a variety of industries. ### 43. Excellent for surveys **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Qualtrics Strategy & Research?** I loved the guide and tips to be able to create a good survey as well as the mobile view function to see how the survey would appear on a mobile device **What do you dislike about Qualtrics Strategy & Research?** It would be nice to be able to filter responses based on certain criteria and previous responses, for example, being able to filter responses from people from a specific location based on their responses. **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** I used it to administer research survey ### 44. Great for sending surveys quickly **Rating:** 5.0/5.0 stars **Reviewed by:** Martha M. | Data Management Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2023 **What do you like best about Qualtrics Strategy & Research?** I like the fact that it is easy to access. It provided the best way to conduct surveys. I also love the ability to customize surveys. You have a wide variety of options for structuring. I really like how easy it is to answer questions. I also like the wide variety of question types available. **What do you dislike about Qualtrics Strategy & Research?** I wish there was a way to choose what options you need. Sometimes questions don't give a comment option after a question. I also wish that I could customize the fonts. **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** It is a simple piece of software. It works on any device and in any browser. It provides an easy to use survey method. It is a high-level tool for generating surveys. They have many different options for how you can choose the surveys. ### 45. Useful for academic research **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Qualtrics Strategy & Research?** The interface is user friendly, and the options generally cover most of my research needs. Not needing any programming knowledge has been a plus when training research assistants to use Qualtrics. **What do you dislike about Qualtrics Strategy & Research?** Some options are less customizable than others, and require a bit of tweaking and troubleshooting. The naming of questions and variables is also unintuitive sometimes which can hinder data analysis. **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** Qualtrics gives me a simple platform to create surveys for academic research. ### 46. Qualtrics CoreXM: Surveying solutions for excellence **Rating:** 4.5/5.0 stars **Reviewed by:** Evan J. | Group Account Director, Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2022 **What do you like best about Qualtrics Strategy & Research?** I particularly appreciate the CoreXM dashboard from Qualtrics, which provides an easy-to-navigate overview of my survey projects. It summarizes project progress in simple graphs and creates a comprehensive log for each task executed on any given account. Additionally, it offers incredibly detailed reports with precise metrics that allow me to compare various aspects between different programs or conditions within one research effort (e.g., responsiveness rate over time). With quick readouts like these, I can promptly recognize possible complications inside vast data sets without spending too much energy interpreting scattered raw numbers alone — an asset when hundreds of questions court you! **What do you dislike about Qualtrics Strategy & Research?** I wouldn't say I like that when using Qualtrics CoreXM, it is impossible to link anonymous respondents' responses if provided with an unknown link. Even if the respondent authenticates their information via a Shibboleth session, it does not enable them to connect those prior answers. This can make further surveys difficult and create confusion for both the researchers and potential participants who have already taken part in related studies conducted on this research group id platform. **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** I am using Qualtrics CoreXM to administer a test that will evaluate my staff's staffs of their emotional and psychological health. By utilizing quadratics, I have developed survey questions to identify problem areas and create training plans tailored to each team member's individual needs. ### 47. Mostly wonderful **Rating:** 4.0/5.0 stars **Reviewed by:** Michele S. | Enterprise (> 1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Qualtrics Strategy & Research?** Surveys are easy to read and data is easy to review. **What do you dislike about Qualtrics Strategy & Research?** The search function sometimes doesn't work correctly. **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** We need to collect large amounts of date from out students and it works well for that. ### 48. Review of pre-built survey templates **Rating:** 4.0/5.0 stars **Reviewed by:** Brian P. | Enterprise (> 1000 emp.) **Reviewed Date:** June 01, 2023 **What do you like best about Qualtrics Strategy & Research?** The pre-built templates that are proven valid and reliable enable quick research design and application. **What do you dislike about Qualtrics Strategy & Research?** Somewhat limited templates available to use. **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** Employee pulse barometers to address morale and satisfaction issues. ### 49. Greatest survey tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Maggie B. | Operations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 22, 2022 **What do you like best about Qualtrics Strategy & Research?** We use Qualtrics CoreXM as our official survey tool and for data collection and thus gives us insights into our progress.it helps us gather information on customer preferences so that we better understand what most works for them and what doesn't and what would make them to continue shipping with us. It is robus, scalable and feature rich thus helping us improve on customer experience. Its also compatible with many devices mobile app or desktop. **What do you dislike about Qualtrics Strategy & Research?** It can get overwhelming for new users who have never created any surveys.it quite rigid on customisation which is a downright pain It does not do well with large amounts of data an take a lot of time to upload Data. **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** Qualtrics CoreXM has been of much help to us since the surveys we gather have given us insights on converting our potential customers to consume more of our products and services. ### 50. Making ground with automating forms **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2023 **What do you like best about Qualtrics Strategy & Research?** I like the real-time monitoring that shows current progress. The tech support team is also extremely courteous and go above and beyond. **What do you dislike about Qualtrics Strategy & Research?** The learning curve may be a little steep for new users who are not tekkies by nature. **What problems is Qualtrics Strategy & Research solving and how is that benefiting you?** I need to improve manual forms that must be accessed through different channels by the end-users. Automated processes will provide increased security by using one platform and improve tracking. ## Qualtrics Strategy & Research Discussions - [What is Qualtrics CoreXM used for?](https://www.g2.com/discussions/what-is-qualtrics-corexm-used-for) - 2 comments, 2 upvotes - [How we can delete mass bad respondents while scrubing data?](https://www.g2.com/discussions/24318-how-we-can-delete-mass-bad-respondents-while-scrubing-data) - 1 comment, 2 upvotes - [Is qualtrics better than SurveyMonkey?](https://www.g2.com/discussions/is-qualtrics-better-than-surveymonkey) - 3 comments, 1 upvote - [What are some ways to ensure that surveys are not linked to participant emails?](https://www.g2.com/discussions/what-are-some-ways-to-ensure-that-surveys-are-not-linked-to-participant-emails) - 1 comment, 1 upvote - [Is there a possibility of adding customer support in IST time?](https://www.g2.com/discussions/49676-is-there-a-possibility-of-adding-customer-support-in-ist-time) - 3 comments, 1 upvote - [View Qualtrics Strategy & Research pricing details and edition comparison](https://www.g2.com/products/qualtrics-strategy-research/reviews?page=7&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-05-24+03%3A23%3A55+-0500&secure%5Bsession_id%5D=97e53a32-7ffa-4508-9194-88c10242bbd5&secure%5Btoken%5D=faccf9be2d4fb8fe4fbf84b01c1a878689d29c4914ae7d74286ad1f2dcb9c31c&format=llm_user) ## Qualtrics Strategy & Research Integrations - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Fuel Cycle](https://www.g2.com/products/fuel-cycle/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) ## Qualtrics Strategy & Research Features **User Response Methods** - Survey - Video Snippets - Video Interview - Photo Submission - Text/Notes **Administration** - Quality Control - Data Sampling - Collaboration **Analytics** - Net Promoter Score (NPS) - Customer Satisfaction (CSAT) Score - Customer Effort Score (CES) - Gamification **Data collection** - Natural Language Processing (NLP) - Data Sources - Custom Research Sources - Lead Enrichment - Advanced Data Collection **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Brand Signals** - Comparison - AI - Brand Health **Survey Design - Consumer Insights Platforms** - Multi-Use Methodologies - Industry & Locale Adaptability - Behavioral & Adaptive Logic Guidance - Self-Serve Survey Builder - AI Smart Probes **Participant Selection** - In-App - In-Store - On-Site - Recruitment Pool **Capabilities** - Data Visualization - Survival Analysis - Risk Data Attributes - Cost Analysis **Customization** - Stakeholder Management - Multilanguage Support - Multiple Branding Support - Vertical-specific Solutions **Segment Trending** - Web - Social - Benchmarks - Finance **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Brand Analytics** - Trend Analysis - Tracking **Audience Access - Consumer Insights Platforms** - Flexible Audience Options - Customer Data Upload - Consumer Panels **Insights** - Analytics - Collaboration - Sorting **Methodology** - ANOVA Support - Regression - Time Series Analysis **Analysis** - Custom Dashboards - Reports - Integrations **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Generative AI** - AI Text Generation - AI Text Summarization **Data Collection - Consumer Insights Platforms** - Rapid Research - Quality Assurance - Mobile / Mixed Mode **Platform** - Search - User, Role, And Access Management - Mobile User Support - Alerts - Collaboration - Compliance **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Experience Management** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making **Analytics - Consumer Insights Platforms** - AI-Powered Insights - Qualitative Research Support - Benchmarking & Norms **Agentic AI - Market Intelligence** - Cross-system Integration - Proactive Assistance **Collaboration - Consumer Insights Platforms** - Dashboards & Embedded Integrations - Embeddable Reports - Shared Workspaces ## Top Qualtrics Strategy & Research Alternatives - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) - 4.4/5.0 (2,018 reviews) - [QuestionPro](https://www.g2.com/products/questionpro/reviews) - 4.5/5.0 (1,127 reviews) - [UserTesting](https://www.g2.com/products/usertesting/reviews) - 4.4/5.0 (732 reviews)