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Quality Driven Software allows us to survey our clients immediately after a clean. This enables us to catch issues before they blow up and lets people vent before posting on Google or Yelp. It also helped with our morale because we found that we were getting more 5 star reviews than we thought. When you only hear from the complainers, you feel like you are doing nothing right. This helped us confirm we are making the majority of our clients happy. Review collected by and hosted on G2.com.
It is easy to forget to send the surveys if you don't make it part of your routine. But they have a concierge service to take care of this for you! Review collected by and hosted on G2.com.
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