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Qmarkets Innovation Management Reviews & Product Details

Managing innovation at a large company is never easy. With endless stakeholders to align, data to process, and pressure to deliver results, it’s easy to fall into the trap of innovation theatre -initiatives that look good but fail to deliver real value. At Qmarkets, we help you break that cycle. We give you the tools, methodology, and expert support to build a next-gen innovation funnel that delivers continuous scalable impact. Whether you’re unlocking strategic challenges, scouting startups, enhancing ideas, or tracking impact, our platform helps you manage every stage of the journey - and prove ROI all along the way. This is what we call Impact-Driven Innovation - and it’s how we help leading enterprises make every innovation count. With clients like Ford, Starbucks, Coca-Cola, and Nestle, we bring decades of experience building innovation programs that thrive on disruption, embrace efficiency, and strengthen resilience at every turn.

Seller

Qmarkets

Discussions

Qmarkets Innovation Management Community

Languages Supported

Arabic, Bulgarian, Czech, German, English, Estonian, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Georgian, Korean, Latvian, Lithuanian, Burmese, Nepali, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Chinese (Traditional)

Product Description

Managing innovation at a large company is never easy. You have an endless list of stakeholders to engage, countless data points to consider, and plenty of landmines to avoid. But it doesn’t have to be so difficult. With the right tools, you can bring all of these elements together to find clear insights that help you make the decisions that matter. That’s where we come in. With the AI-enhanced Qmarkets platform you can easily define and manage intelligent crowdsourcing processes to identify, review, and implement the most relevant ideas, trends, or insights, and deliver immediate ROI for your organization. With renowned clients like Ford, Intel, Coca-Cola, and UBS, we have a wealth of best-practices to help you achieve your goals. Whichever path you choose, we are obsessed with your success, and will be with you at every step of your innovation journey.

Overview by

Elliott Wilkins (Marketing Manager at Qmarkets - Corporate Innovation Idea Management)

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

21 months

View More Pricing Information

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Qmarkets Innovation Management Media

Qmarkets Innovation Management Demo - Q-ideate: Challenge

Launch an ideation challenge to gather ideas around a strategic opportunity, question, or pain point

Qmarkets Innovation Management Demo - Q-ideate: Brainstorm

Your users submit their ideas, refine them through collaboration, and vote for the ones they think are best

Qmarkets Innovation Management Demo - Q-ideate: Evaluate

Develop a business plan for your ideas by gathering insights and data from all relevant stakeholders

Qmarkets Innovation Management Demo - Q-ideate: Implement

Review the final shortlist of ideas, and use the data and insights at your fingertips to decide which ones to commercialize

Qmarkets Innovation Management Demo - Q-ideate: Track

Use our powerful reporting functionality to understand and optimize the performance of your innovation program

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Adam K.

Mid-Market (51-1000 emp.)

3/26/2023

"QMarkets - Instant innovation and engagement"

5/5

What do you like best about Qmarkets Innovation Management?

I have used and implemented several different idea management platforms and QMarkets has impressed me with how easy it has been to integrate, launch and use. I really like the level of Customer care that is available throughout go-live preparation and ongoing post-go-live. Our Customer Success Manager is always on hand to share best practices, help us navigate new admin tasks and help us get the best out of the platform - this is something that I have not experienced with other platforms.

The platform is fully customisable and allows our idea to execution process to be mirrored in the platform. The platform can also be branded heavily so it reflects our organisation branding closely - it looks like our platform and not a third party app. The level of customisation does require time and effort to learn and navigate, but the rewards are worth it. Our customer success manager is always on hand to help us with anything new.

Our employees have been able to dive straight in and ideate and engage - we're very happy with the outcomes so far. Review collected by and hosted on G2.com.

What do you dislike about Qmarkets Innovation Management?

It is hard so early on to identify any shortcomings. The level of customisation is both a pro and a con, but its one I'm prepared to live with. We have required support to customise and configure some elements of the platform, and this has required time to make sure we do it right, but the results are worth it. Review collected by and hosted on G2.com.

What problems is Qmarkets Innovation Management solving and how is that benefiting you?

QMarkets is helping us engage our people in the innovation process and develop innovation mindsets and skills. It is helping is make our innovation process transparent - its not everyones job to innovate but everyone can now engage in the process and see what is happening. The platform is helping us foster collaboration across the Group. Review collected by and hosted on G2.com.

Verified User in Machinery

Enterprise (> 1000 emp.)

4/26/2023

"QMarkets is a powerful and flexible tool for open innovation and business process improvement."

4/5

What do you like best about Qmarkets Innovation Management?

The QMarkets platform has a very powerful backend that enables us to customize and configure campaigns as needed. I haven't come across a use case yet that we haven't been able to support. Review collected by and hosted on G2.com.

What do you dislike about Qmarkets Innovation Management?

The UI could be more intuitive and enable more formatting for clients that want it. Their modes for team formation and idea collaboration could also be stronger. Review collected by and hosted on G2.com.

Tobias M.

Mid-Market (51-1000 emp.)

11/20/2020

"Dynamic tool with lots of options for automatisation"

4.5/5

What do you like best about Qmarkets Innovation Management?

Unlike other innovations management tools you can automate all reoccuring tasks like sending E-Mail reminders, changes of an idea from one phase to another or communication with a jury.

This way it is possible to prepare several campaigns in advance and have the peace of mind that the stage-gate process is followed automatically. As an innovation manager you can then concentrate on the task of generating engagement within the innovators which tends to get neglected if too much effort goes into keeping the process going. The automation therefore improves the quality of the campaigns signficantly. Review collected by and hosted on G2.com.

What do you dislike about Qmarkets Innovation Management?

With a dynamic tool and automation comes complexity during setup. It takes therefore quite a bit of time in the beginning until everything is working as intended. During this setup time I got a lot of help from my account manager to get all parameters set to my liking. Review collected by and hosted on G2.com.

Recommendations to others considering Qmarkets Innovation Management:

Before deciding for a Innovation Management Tool you need to have defined an innovation process otherwise the setup might be difficult if you don't know in advance what kind of process you want. Review collected by and hosted on G2.com.

What problems is Qmarkets Innovation Management solving and how is that benefiting you?

The tool offers an automated login (single sign on) which lowers the barrier for making contributions and handing in ideas.

Within the past year we were able to launch two new products for our customers which started as ideas. We were also able to optimse several internal processes.

We also use the tool as some kind of database for ideas, so that similar ideas get clustered and conclusions from one idea can be applied to similar other ideas. Review collected by and hosted on G2.com.

Response from Qmarkets Innovation of Qmarkets

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Hi Tobias,

Thanks so much for taking the time to submit a review.

Firstly, it’s wonderful to hear that our solutions have helped you launch two products, and optimize internal processes, this is fantastic work!

We are also glad to hear that the automation functionality is giving you peace of mind and helping you to deliver your tasks efficiently. As well as how the single sign-on function is making it easier for your users to contribute ideas!

Occasionally initial set up can become complex due to the amount of functionality our self-admin features allow, but our customer success team is always on hand to support you whenever necessary, especially during the setup period in which regular catch ups with your CSM are scheduled. Our self-admin features should be introduced slowly into your innovation programme so that full basic understanding of the tool can be reached before adding this layer of complexity.

As ever, our wonderful customer success team is here to help you define your innovation process and customize it to your exact needs should you need their support.

Thanks again for the review and take care.

Alberto C.

Enterprise (> 1000 emp.)

3/12/2020

"The perfect tool for idea management!"

5/5

What do you like best about Qmarkets Innovation Management?

The customer-centricity of Qmarkets, since they are really helping their customer to find a solutions to their problems, providing fast and meaningful replies. Furthermore, the management of the tickets when finding bugs are excellently managed and fastly solved. Review collected by and hosted on G2.com.

What do you dislike about Qmarkets Innovation Management?

Sometimes the platform is too rigid, therefore a customized solution needs to be found. Besides, in the beginning, the setup at admin level might be challenging, but after some adjustment time, the process will ease. Lastly, the IT implementation might have been handled slightly better, with a clear framework from the beginning, from both the parts involved, Philip Morris included. Review collected by and hosted on G2.com.

Recommendations to others considering Qmarkets Innovation Management:

The added value we experienced with Qmarkets Innovation Management is their customer-centricity and their customer care: even if the platform might be rigid sometimes, the team is available to help us to find solutions and to create customized setups. The availability of different systems (Q-Ideate, Q-Optimize and so on) allows almost a full cover of the challenges a multinational company like ours might face in the daily activities, but they can be perfectly implemented also in small and medium enterprises. Review collected by and hosted on G2.com.

What problems is Qmarkets Innovation Management solving and how is that benefiting you?

Qmarkets Innovation Management allowed us to implement continuous improvements in our factories, on top of the idea management platform we already used before. The systems have been implemented a few weeks ago but we are already seeing results, either on financial terms or on processes' improvements. Review collected by and hosted on G2.com.

Response from Qmarkets Innovation of Qmarkets

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Hi Alberto.

We appreciate you taking the time to leave your review! It’s great to read that you are already seeing results from your continuous improvement initiatives and that our customer centricity added value to your experience.

You will be pleased to learn that we have launched our community portal where you can access our video tutorials, to make it even easier for admins to set up the system to your specific requirements. Additionally, our Customer Success team is always on hand to ensure your platform, as well as its associated IT components, is geared to continually generate results.

Thanks again and happy innovating!

Liam Z.

Graduate Digital Lab (D-Lab)

Mid-Market (51-1000 emp.)

2/27/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"QMarkets is the most customizable innovation platform solution with excellent customer support"

5/5

What do you like best about Qmarkets Innovation Management?

The Qmarkets suite is extremely customizable, everything from the colors and layout of the home page to the entire idea management pipeline can be changed.

The entire idea review process can be tailored to the needs of the customer organisation, including putting in any number of review stages, creating custom email notifications, creating multiple levels of categorization (on the platform-level, on the campaign-level, based on user data like the department a user belongs to, etc.).

Having an idea management process that is tailored to the specific organisation's corporate hierarchy is really important because it ensures that ideas will actually get seen and reviewed. The system adapts to the existing organisational hierarchy, rather than the organisation having to adapt to the system. This is essential because it means that the process is mostly automated, so ideas will always be funneled to the right people who need to review them (team leaders, HR, Marketing, etc.) at every stage of the process. Review collected by and hosted on G2.com.

What do you dislike about Qmarkets Innovation Management?

The downside of everything being very customizable is that you will likely require some tutorials to learn how to navigate all of the menus and options. Luckily, the Qmarkets team is very supportive with extensive training during the onboarding process, and they'll teach you how to customize the platform through an online video chat. Review collected by and hosted on G2.com.

Recommendations to others considering Qmarkets Innovation Management:

If you need to heavily tailor your innovation platform to your company's existing organisational structure, Qmarkets is probably the best product available to suit your needs. It is far more customizable than any of the existing off-the-shelf products while also being far more affordable than creating your own app/website from scratch. Review collected by and hosted on G2.com.

What problems is Qmarkets Innovation Management solving and how is that benefiting you?

We are using Qmarkets as a white-label product that we offer to our clients, which consist of various utility companies. Because we have our own Qmarkets platform which we also run internally, we can offer temporary hosting or 'tenancy' on our existing platform or single one-off campaigns to our clients who are just dipping their toes into the idea of corporate innovation.

Doing it this way means that clients avoid the overhead cost of setting up their own platform on their own domain and we can provide support in terms of both running the platform as well as our own suite of face-to-face innovation workshops and facilitation. Review collected by and hosted on G2.com.

Response from Qmarkets Innovation of Qmarkets

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Hi, Liam.

Thanks very much for your feedback. We’re glad to read that our platform’s features are meeting your innovation needs, and our customer success team is doing a great job in supporting you!

You will be happy to learn that we now have an online community portal where you can access our video tutorials, allowing you to gain even more knowledge on navigating the various features of the system, and configuring them to your needs.

Thanks again for your feedback and happy innovating!

Verified User in Automotive

Enterprise (> 1000 emp.)

2/27/2020

"Qmarket Portal"

4.5/5

What do you like best about Qmarkets Innovation Management?

Qmarkets’ products can be implemented stand-alone or integrated together as subsystems within a unified platform. It covers almost all the possible scenarios which can happen in the cycle of ideation to innovation to its commercialization. Qmarket portal provides a lot of features and flexibility to customize it to organisation requirements.

The response time of Qmarket team for resolving the issues is commendable. Almost all the time team was able to resolve the problem within short duration of time.

New features like having two-tier of review committee have made the product more user-friendly and robust. Review collected by and hosted on G2.com.

What do you dislike about Qmarkets Innovation Management?

Personally faced many issues after the system up-gradation took place.

I am sure there will be a dedicated testing team assigned to test the product but my suggestion is to please test the new version completely considering all the possible scenarios user will face before launching or upgrading the old version.

The feature for attaching similar ideas should be improved it is limited by the fact that you can only attach the idea as a parent. Also, multiple relation hierarchy feature while attaching is not visible: If I make child idea as parent idea for some another idea then ideally in the grandparent idea child and grandchild idea should be visible. Similarly, child idea should show all 1st and 2nd level relation with other ideas. Review collected by and hosted on G2.com.

Recommendations to others considering Qmarkets Innovation Management:

It is a great tool for managing the idea contests for a large audience. Review collected by and hosted on G2.com.

What problems is Qmarkets Innovation Management solving and how is that benefiting you?

We are using Qmarket Innovation Management platform to conduct annual idea contest within the organisation. It makes the whole process very organized, efficient and quick. Review collected by and hosted on G2.com.

Response from Qmarkets Innovation of Qmarkets

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Hello,

Thank you for your review!

Please be assured that each of our product versions are rigorously tested before release - factoring in as many use-case scenarios as possible.

Qmarkets releases hotfixes on a weekly or biweekly basis. Our QA procedures include fully automated testing scenarios, as well as dozens of different manual testings in each update. In its agile product and release management, in each fix we also include major and minor improvements. Additionally Qmarkets launches 3-4 major version updates every year. If our users do come across any issues regarding an update, we endeavour to fix these as fast as possible!

It’s good to read however you’ve had success using our platform to facilitate your idea contests. Our Customer Success team is always on hand to work with you to ensure the continued success of your contests and to always meet the needs of your audiences going forward.

All the best,

Anthony M.

Enterprise (> 1000 emp.)

12/15/2019

"Excellent platform. Easy to use."

4.5/5

What do you like best about Qmarkets Innovation Management?

Superbly technological aspects as well as wise production. Qmarkets are dedicated to customers, versatile and sensitive with regard to complicated changes. Review collected by and hosted on G2.com.

What do you dislike about Qmarkets Innovation Management?

Without the support service, certain settings can not be changed. Certain sections are included in the website and can be changed. The news section is not readable to external users. Too much of its capacity is growing. Review collected by and hosted on G2.com.

Recommendations to others considering Qmarkets Innovation Management:

Very professional, profound understanding of innovative processes and a very responsive and committed support team to customer needs. Review collected by and hosted on G2.com.

What problems is Qmarkets Innovation Management solving and how is that benefiting you?

We also undertaken cycles of ideation involving hundreds of employees, from structural change to efficiency and technology breakthroughs, with proposals on a whole range of innovation. Valuable innovations have been found and applied in all systems to save money to organizations, to develop internal and external operations and new markets and products and services. Review collected by and hosted on G2.com.

Response from Qmarkets Innovation of Qmarkets

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Hi Anthony,

Thanks so much for taking the time to send us your review!

You’ll be pleased to learn that we are currently working on extending our platform’s self-admin capabilities even further. Currently, our self admin capabilities allow you to customize your workflow allowing you to optimize the path an idea takes through your system to suit the needs of the needs of each campaign. Intelligent definitions of business rules can be applied at each stage so that you have more control over what kind of ideas continue through your workflow. You can also considerably tweak your homepage’s layout and branding, and use our engaging content widgets to customize what your users ideas and campaigns your users see. Our dynamic system admin also includes user control, data capture, customized translation and more!

Of course, our customer success team is always on hand to provide assistance, product tips and best practice advice!

Happy Innovating!

Verified User in Automotive

Mid-Market (51-1000 emp.)

2/27/2020

"Intuitive Innovation Tool"

4.5/5

What do you like best about Qmarkets Innovation Management?

The platform is easy to customize, and Qmarkets is able to support items beyond sysadmin control. Review collected by and hosted on G2.com.

What do you dislike about Qmarkets Innovation Management?

The most difficult challenge for us has been cultural integration of system use for our teammates, but Qmarkets has provided support in this area as well. Review collected by and hosted on G2.com.

Recommendations to others considering Qmarkets Innovation Management:

Be sure to gain support of leadership and communications functions up front to ensure the system is designed for maximum impact. Review collected by and hosted on G2.com.

What problems is Qmarkets Innovation Management solving and how is that benefiting you?

We are in the very early stages of using the platform for collecting bottom-up innovation insights. Review collected by and hosted on G2.com.

Response from Qmarkets Innovation of Qmarkets

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Hello and thanks for your review.

Helping our clients implement our platform in a way that meets their cultural and technical requirements is a priority for us. We are continuously building upon our extensive user engagement features to make it all the more easy and rewarding for employees to take part in innovation initiatives. In addition, we are expanding our integration capabilities - enabling enterprises to implement and onboard users to their platforms quickly and efficiently.

We are happy that you found the system easy to customize and that you are satisfied with the support we’ve provided. If you have any questions or concerns going forward, please don’t hesitate to let us know.

We wish you all the best with your projects!

Verified User in Oil & Energy

Enterprise (> 1000 emp.)

3/2/2020

"Helpfull staff, good product, however needs some refinement"

3.5/5

What do you like best about Qmarkets Innovation Management?

We had contact with Erez. He was very helpfull with helping us.

The platform has a lot of specifications and options to configure your own proces Review collected by and hosted on G2.com.

What do you dislike about Qmarkets Innovation Management?

We needed to configure everything, it takes a lot of time to get to know the system and adjust it to your own processes.

The translations were bad, we could not trust on the translations, so took a lot of time to get the platform totally in Dutch. Review collected by and hosted on G2.com.

Recommendations to others considering Qmarkets Innovation Management:

The product is good, but takes time to fully get the system and configure it the way it fits your own organization. Review collected by and hosted on G2.com.

What problems is Qmarkets Innovation Management solving and how is that benefiting you?

Our employees are able to share their ideas for improvements with the whole organization. Review collected by and hosted on G2.com.

Response from Samuel Medley of Qmarkets

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Thanks very much for your feedback.

We value your insights regarding configuration and translations. Currently, the system supports the following languages: English, German, Spanish, French, Chinese, Dutch, Italian, Portuguese, Norwegian, Russian, Turkish, Bulgarian, Hebrew, Japanese, Thai, Polish, Serbian, Czech, Greek, Swedish, and Swiss.

We are aware of the translation issues in Dutch and are currently having our Dutch translation service reviewed by fluent speakers. Qmarkets has also implemented new translation management software to organize all strings and translations.

If needed, new languages can be added on request. The languages can also be updated and managed by the system administrator. Each label, help text, mail etc. is customizable per language. Additionally, notifications are sent in the relevant user language.

In regards to making it easier to ‘get to know’ and adjust the system, we are building upon our ‘walk-me’ tutorials so that admins have a more intuitive means to configure the platform for their use cases.

We are glad to read you were happy with the support you received. Rest assured, our Customer Success team is committed to helping you gain continuous results from your platform.

All the best!

Verified User in Automotive

Enterprise (> 1000 emp.)

11/26/2019

"Very robust platform. Makes life simple for innovation manager"

4/5

What do you like best about Qmarkets Innovation Management?

Qmarket portal gives the liberty to design or configure the system as per the need of the corporation. It has all the required features to manage the campaigns. Features like report generation (assisted with required filters), selection of the target audience makes it user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Qmarkets Innovation Management?

Qmarket portal has all the necessary features but the user interface especially colour used for indication of radio buttons is not user-friendly or do not follow the colour coding used in standard IT systems. Too many features make many users confused: Instead of providing guide interactive videos or animation explaining functionality if Q Market portal will help. Review collected by and hosted on G2.com.