Pulse Commerce Reviews & Product Details

Exceptional customer support – fast, knowledgeable, and solution-oriented

Custom-tailored implementations – Pulse provided personalized solutions that aligned with our specific workflows

Smooth onboarding – hands-on assistance during setup and replatforming made the transition seamless

Highly responsive team – quick to address and resolve issues as they arise

Strong API support – flexible enough to integrate effectively with our systems Review collected by and hosted on G2.com.

Some features required custom development due to limitations on our end (not Pulse’s fault), but their team worked with us closely to address those needs promptly. Also expect to pay more for training during your initial onboarding period as things will come up that will need their teams help with for training. Review collected by and hosted on G2.com.

Pulse Commerce has been beneficial for our organization which is running multiple channel retail business. The ability to integrate easily with our current e-commerce platforms as well as market places has enhanced operations maturity. Review collected by and hosted on G2.com.

I think that one of the aspects which are slightly developed here are the levels of detail in the reports. For instance, it is somewhat difficult to analyze the detailed performance of individual product lines or various groups of customers. Review collected by and hosted on G2.com.

Pulse Commerce has been beneficial to me in my capacity as a retail inventory manager. This also offers an up-to-date view of our inventory status from different distribution points, leading to effective inventory estimates and demand projection. Review collected by and hosted on G2.com.

Reports cannot be customized to enable examinations of specific product segments or sales by geographic area. This limits me to work further and derive more refined analyses in order to inform better strategic decisions. Review collected by and hosted on G2.com.

Reliable uptime and support for over 17 years. We've been using Pulse Commerce for over 17 years. During this time, we've never had a severe outage. Our website has been up for customers to browse, configure and order our products 99.9% of the time.

Along with this uptime has been Pulse' outstanding support, quickly addressing any issues that we may experience and providing outstanding developer support.

As a business owner, I tell our suppliers and support peripherals, "if you don't take care of us, we cannot take care of our customers".

Pulse Commerce has always taken care of us so we can provide the best experience to our online e-commerce cusotmers. Review collected by and hosted on G2.com.

Would like to get customizations faster but who doesn't? This is a give-and-take situations. There have been times when we had an idea for functionality on our website and have presented it to Pulse Commerce for collaboration and review. Sometimes it's an easy request. Other times, it's not as easy as it seems. When those time arise, Pulse Commerce has always explained the challenges and they will never compromise the integrity and security of the Pulse Commerce e-commerce platform. Sometimes you have to sacrifice bells and whistles for security and peace of mind. Review collected by and hosted on G2.com.

Our company, Tippytoad.com has been using Pulse Commerce since 2015. What we like best about Pulse Commerce is the reliable support team. Review collected by and hosted on G2.com.

Not anything, really that we dislike about Pulse Commerce. Review collected by and hosted on G2.com.

Now that we’ve moved to Pulse Commerce, the website no longer goes down and we are seeing much faster load speeds across the board. The site is much more SEO friendly. Inventory and sales are now under one roof. Checking inventory counts and knowing when to order inventory is easy, accurate and smooth.

Drop ship orders and POs now just flow through the software seamlessly. Being able to assign Vendors and cost to a product is a huge life saver.

Pulse Commerce uses a very easy-to-setup but powerful Google shopping data feed, so not only have we seen a big increase in Google activity in just a month since going live, and we were able to stop paying GoData Feed for this service!

Our sales are already increasing now that we can focus on growing our product line without having to worry about keeping everything running.

Even when we do have questions or any small issues, we know have a great support team that we can reach out to with an actual “support ticket” program.

These are just a few of the examples where Pulse Commerce moved our business forward. Now that the road blocks are cleared out we are seeing great growth at ZZ Review collected by and hosted on G2.com.

Sometimes getting things custom made for the software can be a struggle. BUT the reason why is Pulse wants to maintain a stable software platform. Most the time keeping the software stable outweighs out custom "wants". But if it is something we have to have happen, Pulse usually works with use to find the best solution. Review collected by and hosted on G2.com.

Very easy to use, great support, customizable, easy to manage a professional e-commerce site. Review collected by and hosted on G2.com.

Gift card system doesn't work well. Steep learning curve to get it set up for use Review collected by and hosted on G2.com.