# Top 10 CRM Software Alternatives & Competitors **Average Rating:** 5.0/5 **Total Number of Reviews:** 1 The CRM Software solutions below are the most common alternatives that users and reviewers compare with CRM Software. CRM Software is a widely used technology, and many people are seeking productive, secure software solutions with social collaboration features, ai text generation, and social network integration. Other important factors to consider when researching alternatives to CRM Software include ease of use and reliability. The best overall CRM Software alternative is Agentforce Sales (formerly Salesforce Sales Cloud). Other similar apps like CRM Software are ActiveCampaign, HubSpot Sales Hub, NetSuite, and Instantly. CRM Software alternatives can be found in [CRM Software](https://www.g2.com/categories/crm) but may also be in [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) or [ERP Systems](https://www.g2.com/categories/erp-systems). ## Best Paid & Free Alternatives to CRM Software - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Instantly](https://www.g2.com/products/instantly/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - [Close](https://www.g2.com/products/close/reviews) - [Thryv](https://www.g2.com/products/thryv/reviews) ## Top 10 Alternatives to CRM Software Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how CRM Software stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, and find the best product for your business. ### 1. [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) By Salesforce **Average Rating:** 4.4/5 **Total Reviews:** 25,841 Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud. Categories in common with CRM Software: [CRM](https://www.g2.com/categories/crm) **Compare:** [CRM Software vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-powercrm-crm-software) **Compare Agentforce Sales (formerly Salesforce Sales Cloud) with other alternatives:** - [Agentforce Sales (formerly Salesforce Sales Cloud) vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-agentforce-sales-formerly-salesforce-sales-cloud) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs HubSpot Sales Hub](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-hubspot-sales-hub) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs NetSuite](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-oracle-netsuite) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Instantly](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-instantly) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Pipedrive](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-pipedrive) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Zoho CRM](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-zoho-crm) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Brevo Marketing Platform](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-brevo-marketing-platform) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Close](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-close) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Thryv](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-thryv) ### 2. [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) By ActiveCampaign **Average Rating:** 4.4/5 **Total Reviews:** 14,702 ActiveCampaign offers effortless email and marketing automation. Grow your business with AI-powered automations that suggest, personalize, and validate your marketing campaigns. With hundreds of automation triggers and actions, conditional routing, and an AI-powered drag-and-drop builder, you can create deeper automations than the competition, faster. Categories in common with CRM Software: [CRM](https://www.g2.com/categories/crm) **Compare:** [CRM Software vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-powercrm-crm-software) **Compare ActiveCampaign with other alternatives:** - [ActiveCampaign vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/activecampaign-vs-agentforce-sales-formerly-salesforce-sales-cloud) - [ActiveCampaign vs HubSpot Sales Hub](https://www.g2.com/compare/activecampaign-vs-hubspot-sales-hub) - [ActiveCampaign vs NetSuite](https://www.g2.com/compare/activecampaign-vs-oracle-netsuite) - [ActiveCampaign vs Instantly](https://www.g2.com/compare/activecampaign-vs-instantly) - [ActiveCampaign vs Pipedrive](https://www.g2.com/compare/activecampaign-vs-pipedrive) - [ActiveCampaign vs Zoho CRM](https://www.g2.com/compare/activecampaign-vs-zoho-crm) - [ActiveCampaign vs Brevo Marketing Platform](https://www.g2.com/compare/activecampaign-vs-brevo-marketing-platform) - [ActiveCampaign vs Close](https://www.g2.com/compare/activecampaign-vs-close) - [ActiveCampaign vs Thryv](https://www.g2.com/compare/activecampaign-vs-thryv) ### 3. [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) By HubSpot **Average Rating:** 4.4/5 **Total Reviews:** 13,850 Sales Hub is a modern sales software that helps teams build pipeline, accelerate deal velocity, and create stronger customer connections. Powered by HubSpot’s Smart CRM, it combines AI, automation, and insights in one easy-to-use platform, so reps can sell smarter and scale without added complexity. Categories in common with CRM Software: [CRM](https://www.g2.com/categories/crm) **Compare:** [CRM Software vs HubSpot Sales Hub](https://www.g2.com/compare/powercrm-crm-software-vs-hubspot-sales-hub) **Compare HubSpot Sales Hub with other alternatives:** - [HubSpot Sales Hub vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs NetSuite](https://www.g2.com/compare/hubspot-sales-hub-vs-oracle-netsuite) - [HubSpot Sales Hub vs Instantly](https://www.g2.com/compare/hubspot-sales-hub-vs-instantly) - [HubSpot Sales Hub vs Pipedrive](https://www.g2.com/compare/hubspot-sales-hub-vs-pipedrive) - [HubSpot Sales Hub vs Zoho CRM](https://www.g2.com/compare/hubspot-sales-hub-vs-zoho-crm) - [HubSpot Sales Hub vs Brevo Marketing Platform](https://www.g2.com/compare/brevo-marketing-platform-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs Close](https://www.g2.com/compare/close-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs Thryv](https://www.g2.com/compare/hubspot-sales-hub-vs-thryv) ### 4. [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) By Oracle **Average Rating:** 4.1/5 **Total Reviews:** 4,842 NetSuite is a cloud ERP solution, providing a suite of applications, from accounting and financial planning, to warehouse management, ecommerce, inventory management and beyond. Categories in common with CRM Software: [CRM](https://www.g2.com/categories/crm) **Compare:** [CRM Software vs NetSuite](https://www.g2.com/compare/powercrm-crm-software-vs-oracle-netsuite) **Compare NetSuite with other alternatives:** - [NetSuite vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-oracle-netsuite) - [NetSuite vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-oracle-netsuite) - [NetSuite vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-oracle-netsuite) - [NetSuite vs Instantly](https://www.g2.com/compare/instantly-vs-oracle-netsuite) - [NetSuite vs Pipedrive](https://www.g2.com/compare/oracle-netsuite-vs-pipedrive) - [NetSuite vs Zoho CRM](https://www.g2.com/compare/oracle-netsuite-vs-zoho-crm) - [NetSuite vs Brevo Marketing Platform](https://www.g2.com/compare/brevo-marketing-platform-vs-oracle-netsuite) - [NetSuite vs Close](https://www.g2.com/compare/close-vs-oracle-netsuite) - [NetSuite vs Thryv](https://www.g2.com/compare/oracle-netsuite-vs-thryv) ### 5. [Instantly](https://www.g2.com/products/instantly/reviews) By Instantly **Average Rating:** 4.8/5 **Total Reviews:** 4,123 Instantly Helps Automate Your B2B Email Outreach Forever. Categories in common with CRM Software: [CRM](https://www.g2.com/categories/crm) **Compare:** [CRM Software vs Instantly](https://www.g2.com/compare/powercrm-crm-software-vs-instantly) **Compare Instantly with other alternatives:** - [Instantly vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-instantly) - [Instantly vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-instantly) - [Instantly vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-instantly) - [Instantly vs NetSuite](https://www.g2.com/compare/instantly-vs-oracle-netsuite) - [Instantly vs Pipedrive](https://www.g2.com/compare/instantly-vs-pipedrive) - [Instantly vs Zoho CRM](https://www.g2.com/compare/instantly-vs-zoho-crm) - [Instantly vs Brevo Marketing Platform](https://www.g2.com/compare/brevo-marketing-platform-vs-instantly) - [Instantly vs Close](https://www.g2.com/compare/close-vs-instantly) - [Instantly vs Thryv](https://www.g2.com/compare/instantly-vs-thryv) ### 6. [Pipedrive](https://www.g2.com/products/pipedrive/reviews) By Pipedrive **Average Rating:** 4.3/5 **Total Reviews:** 3,079 Pipedrive is a web-based sales CRM software that lets sales teams track pipelines, optimize leads, manage deals and automate their entire sales process so they can focus on selling. Pipedrive’s simple interface empowers salespeople to streamline workflows and unite their sales tasks in one workspace. And with AI-powered features that offer personalized tips, winning and renewing deals has never been easier. Categories in common with CRM Software: [CRM](https://www.g2.com/categories/crm) **Compare:** [CRM Software vs Pipedrive](https://www.g2.com/compare/powercrm-crm-software-vs-pipedrive) **Compare Pipedrive with other alternatives:** - [Pipedrive vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-pipedrive) - [Pipedrive vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-pipedrive) - [Pipedrive vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-pipedrive) - [Pipedrive vs NetSuite](https://www.g2.com/compare/oracle-netsuite-vs-pipedrive) - [Pipedrive vs Instantly](https://www.g2.com/compare/instantly-vs-pipedrive) - [Pipedrive vs Zoho CRM](https://www.g2.com/compare/pipedrive-vs-zoho-crm) - [Pipedrive vs Brevo Marketing Platform](https://www.g2.com/compare/brevo-marketing-platform-vs-pipedrive) - [Pipedrive vs Close](https://www.g2.com/compare/close-vs-pipedrive) - [Pipedrive vs Thryv](https://www.g2.com/compare/pipedrive-vs-thryv) ### 7. [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) By Zoho **Average Rating:** 4.1/5 **Total Reviews:** 2,937 Zoho CRM helps you to attract, retain, delight customers and grow your company into a customer-focused organization. Categories in common with CRM Software: [CRM](https://www.g2.com/categories/crm) **Compare:** [CRM Software vs Zoho CRM](https://www.g2.com/compare/powercrm-crm-software-vs-zoho-crm) **Compare Zoho CRM with other alternatives:** - [Zoho CRM vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-zoho-crm) - [Zoho CRM vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-zoho-crm) - [Zoho CRM vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-zoho-crm) - [Zoho CRM vs NetSuite](https://www.g2.com/compare/oracle-netsuite-vs-zoho-crm) - [Zoho CRM vs Instantly](https://www.g2.com/compare/instantly-vs-zoho-crm) - [Zoho CRM vs Pipedrive](https://www.g2.com/compare/pipedrive-vs-zoho-crm) - [Zoho CRM vs Brevo Marketing Platform](https://www.g2.com/compare/brevo-marketing-platform-vs-zoho-crm) - [Zoho CRM vs Close](https://www.g2.com/compare/close-vs-zoho-crm) - [Zoho CRM vs Thryv](https://www.g2.com/compare/thryv-vs-zoho-crm) ### 8. [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) By Brevo **Average Rating:** 4.5/5 **Total Reviews:** 2,573 Easily manage your marketing campaigns, transactional emails, and SMS messages all in one simple and powerful platform. Categories in common with CRM Software: [CRM](https://www.g2.com/categories/crm) **Compare:** [CRM Software vs Brevo Marketing Platform](https://www.g2.com/compare/brevo-marketing-platform-vs-powercrm-crm-software) **Compare Brevo Marketing Platform with other alternatives:** - [Brevo Marketing Platform vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-brevo-marketing-platform) - [Brevo Marketing Platform vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-brevo-marketing-platform) - [Brevo Marketing Platform vs HubSpot Sales Hub](https://www.g2.com/compare/brevo-marketing-platform-vs-hubspot-sales-hub) - [Brevo Marketing Platform vs NetSuite](https://www.g2.com/compare/brevo-marketing-platform-vs-oracle-netsuite) - [Brevo Marketing Platform vs Instantly](https://www.g2.com/compare/brevo-marketing-platform-vs-instantly) - [Brevo Marketing Platform vs Pipedrive](https://www.g2.com/compare/brevo-marketing-platform-vs-pipedrive) - [Brevo Marketing Platform vs Zoho CRM](https://www.g2.com/compare/brevo-marketing-platform-vs-zoho-crm) - [Brevo Marketing Platform vs Close](https://www.g2.com/compare/brevo-marketing-platform-vs-close) - [Brevo Marketing Platform vs Thryv](https://www.g2.com/compare/brevo-marketing-platform-vs-thryv) ### 9. [Close](https://www.g2.com/products/close/reviews) By Close **Average Rating:** 4.7/5 **Total Reviews:** 2,045 Close is an all-in-one sales CRM designed to increase sales productivity for sales teams. With built-in calling, email, SMS, and more, sales teams are able to close more deals and make more sales—all without manual data entry! Categories in common with CRM Software: [CRM](https://www.g2.com/categories/crm) **Compare:** [CRM Software vs Close](https://www.g2.com/compare/powercrm-crm-software-vs-close) **Compare Close with other alternatives:** - [Close vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-close) - [Close vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-close) - [Close vs HubSpot Sales Hub](https://www.g2.com/compare/close-vs-hubspot-sales-hub) - [Close vs NetSuite](https://www.g2.com/compare/close-vs-oracle-netsuite) - [Close vs Instantly](https://www.g2.com/compare/close-vs-instantly) - [Close vs Pipedrive](https://www.g2.com/compare/close-vs-pipedrive) - [Close vs Zoho CRM](https://www.g2.com/compare/close-vs-zoho-crm) - [Close vs Brevo Marketing Platform](https://www.g2.com/compare/brevo-marketing-platform-vs-close) - [Close vs Thryv](https://www.g2.com/compare/close-vs-thryv) ### 10. [Thryv](https://www.g2.com/products/thryv/reviews) By Thryv **Average Rating:** 4.3/5 **Total Reviews:** 2,011 Thryv’s AI-powered sales and marketing platform gives you the tools you need to market smarter, sell more, and grow your business faster. Built on a powerful growth framework, Thryv helps you get found online, capture and convert new leads, and turn happy customers into repeat business. Categories in common with CRM Software: [CRM](https://www.g2.com/categories/crm) **Compare:** [CRM Software vs Thryv](https://www.g2.com/compare/powercrm-crm-software-vs-thryv) **Compare Thryv with other alternatives:** - [Thryv vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-thryv) - [Thryv vs ActiveCampaign](https://www.g2.com/compare/activecampaign-vs-thryv) - [Thryv vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-thryv) - [Thryv vs NetSuite](https://www.g2.com/compare/oracle-netsuite-vs-thryv) - [Thryv vs Instantly](https://www.g2.com/compare/instantly-vs-thryv) - [Thryv vs Pipedrive](https://www.g2.com/compare/pipedrive-vs-thryv) - [Thryv vs Zoho CRM](https://www.g2.com/compare/thryv-vs-zoho-crm) - [Thryv vs Brevo Marketing Platform](https://www.g2.com/compare/brevo-marketing-platform-vs-thryv) - [Thryv vs Close](https://www.g2.com/compare/close-vs-thryv) --- ## CRM Software Alternatives FAQs ### Which CRM tools do reviewers recommend instead of CRM Software? Reviewers highly recommend [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) for its comprehensive AI-powered sales automation, customizable dashboards, and seamless integrations, which significantly improve pipeline visibility and sales productivity. [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) is favored for its powerful marketing automation, ease of use, and omnichannel communication capabilities including email, SMS, and WhatsApp. [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) is praised for its intuitive interface, strong automation features, and integrated sales and marketing tools that streamline workflows. [NetSuite](https://www.g2.com/products/netsuite/reviews) is recommended for its all-in-one cloud ERP solution that unifies financials, CRM, and operations with strong customization and reporting capabilities. ### Why do users choose Agentforce Sales over CRM Software? Users choose [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) over [CRM Software](https://www.g2.com/products/powercrm-crm-software/reviews) primarily for its advanced AI-driven automation and comprehensive sales management capabilities. With over 25,800 reviews, Agentforce Sales is recognized for significantly reducing manual administrative tasks by automating lead qualification, follow-ups, and pipeline updates, saving sales representatives approximately 3–4 hours per week. Its AI-powered lead scoring and real-time insights enable prioritization of high-value opportunities, improving sales cycle efficiency and forecasting accuracy. Additionally, Agentforce Sales offers extensive customization, seamless integration with a broad ecosystem including Slack, Gmail, Jira, and Google Workspace, and a modern, highly configurable user interface. The platform’s scalability supports mid-sized to large organizations effectively, with users reporting improved pipeline visibility, centralized customer data, and enhanced team collaboration. Despite a steep learning curve and higher pricing, users appreciate the clear ROI driven by increased deal closures and productivity gains. The decision to switch to Agentforce Sales is often motivated by the need for a scalable, AI-enhanced CRM that outperforms competitors in automation and analytics. Users migrating from platforms like HubSpot and Zoho CRM cite Agentforce Sales’ superior AI capabilities, robust reporting, and integration flexibility as decisive factors. Its ability to transform CRM from a passive database into an active, autonomous sales team member is a key differentiator driving user preference according to G2 data. ### What are the best alternatives to CRM Software? The best alternatives to CRM Software include [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) (4.4/5 with 25,825 reviews), [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) (4.4/5 with 14,699 reviews), [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) (4.4/5 with 13,838 reviews), and [NetSuite](https://www.g2.com/products/netsuite/reviews) (4.1/5 with 4,803 reviews). These platforms provide robust CRM capabilities combined with AI, automation, and integration features that enhance sales and marketing workflows. ### What features do alternatives offer that CRM Software does not? Alternatives to CRM Software offer more advanced AI-driven automation and marketing automation features that CRM Software lacks, such as autonomous AI agents for lead qualification and multi-channel marketing automation including SMS and WhatsApp. ### How does CRM Software compare to Agentforce Sales? According to G2 data, [CRM Software](https://www.g2.com/products/powercrm-crm-software/reviews) holds an average rating of 5.0/5 based on 1 review, while [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) has a 4.4/5 rating from 25,825 reviews. Agentforce Sales demonstrates strong performance across key dimensions with scores of 8.8 in meeting requirements, 8.2 in usability, 7.8 in ease of setup, 7.9 in ease of administration, 8.1 in support, and 8.4 in ease of doing business with. User feedback highlights that [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) excels in lead management, automation, integration, customization, and sales pipeline visibility, supported by over 3,100 mentions of features and 2,000 mentions of ease of use. It offers AI-driven automation that reduces manual tasks, improves forecasting accuracy, and enhances sales productivity. However, it has a steep learning curve, complex setup, and higher pricing, with over 1,000 mentions of learning difficulty and 600 mentions of expense. In contrast, [CRM Software](https://www.g2.com/products/powercrm-crm-software/reviews) is praised for its automation engine, custom dashboards, and integrations with Twilio, Telnyx, and Stripe, improving efficiency and reducing manual errors. Its primary drawback is the need for training to leverage advanced features and configuration complexity for non-technical users. 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