PMaps Features
Platform Basics - Talent Assessment (3)
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Analytics
Provides analytics tools that reveal important business metrics and track progress.
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Interoperability
Connects to external systems and applications as needed to complete team workflows.
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Automation
Automates some or all operation related tasks.
Platform Content - Talent Assessment (13)
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Candidate Screening
Tools that screen candidates for aptitude, personality, and essential work and job-related skills.
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Content Library
Provides users with a useable content customizable based on industry, position, and company culture, and more.
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Assessment
Provides detailed reports with filter options to sort, compare, and analyze candidate results.
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Portal
Portal lets employers and candidates log into the system and view assessment results.
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Emotional Intelligence
Uses emotional intelligence to inform questions and asses how well a candidate fits within a team or role.
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Logical Reasoning
Contains questions designed to test logical reasoning or problem-solving skills.
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Big Five
Bases questions on the "Big Five" personality traits to see how well a candidate fits into a role.
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Psychometric
Contains tests with psychometric questions that evaluate candidates based on how a candidate's personality and aptitude allows them to perform the role.
Skills Assessment
Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks
Question Library
Pre-written repository of questions that can be reused within a course or for assessment or interviews
Tests/Assessments
Create tools to measure student retention of learning material and lessons
Background Screening
Researching and validating a person's criminal, educational, job or financial records
Pre-made Test Library
A set of pre-made tests offered by a third party
Platform Performance - Talent Assessment (4)
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Uptime
Is consistently available (uptime) and allows users to complete tasks reliably.
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Analytics
Provides analytics tools that reveal important business metrics and track progress.
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Monitoring
Contains application performance monitoring capabilities.
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Platform Additional Functionality - Talent Assessment (8)
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Mobility
Is accessible from a mobile device and by users on the go.
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Messaging
Contains in-application messaging abilities.
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Payment
Contains built-in payment processing capabilities or integrates with payment processing software.
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Integrations
Provides integrations with applicant tracking system (ATS) software.
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Video Interview
Contains a video assessment/recording feature for users to answer questions candidly.
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Simulation
Provides a simulation using digital or VR methods to assess how a potential employee performs tasks in real time.
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Two-Way Audio & Video
Presenter can see and hear participants and vice versa
Platform Basics (4)
Reporting
Provides analytics tools that reveal important business metrics and track progress.
Interoperability
Connects to external systems and applications as needed to complete team workflows.
Performance
Is consistently available (uptime) and allows users to complete tasks reliably.
User, Role, and Access Management
Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.
Platform Content (3)
Technology
Provides pre-recorded and/or live interviewing technology.
File Sharing
Provides robust sharing options for communication with both internal and external stakeholders.
Customization
Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.
Platform Additional Functionality (11)
Mobility
Is accessible from a mobile device and by users on the go.
Messaging
Contains in-application messaging abilities.
Task Management
Provides task prioritization and management abilities.
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Interview Management
Create and track interviews with a reminder system
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Assessment Management
Creation, administration, and evaluation of assessments or tests
Recruitment Management
Tools to find, assess, and hire suitable candidates for a job within an organization
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
Application Management
Track, manage and store the applications of potential future members, customers or candidates
Email Management
Manage, store and organize emails within the system or via third-party apps
Responses (4)
Personalization
Provides personalized responses to interlocator based on segmentation or past responses.
Route To Human
Has tools (e.g. dashboards and reports) to better understand conversations Intelligent Virtual Assistants have had.
Natural Language Understanding (NLU)
Can have a natural, human-like conversation with an interlocator.
Multi-Language
Manage and support multiple languages
Platform (5)
Conversation Editor
Allows business to edit conversations to meet the unique needs of one's business.
Integration
Gives users the ability to update systems, like CRM, based on conversations.
Human-In-The-Loop
Allows users to maintain and observe the accuracy and viability of Intelligent Virtual Assistants.
Drag & Drop Editor
Editing tool that allows users to drag and drop images, icons, widgets, or other components
Human-in-the-loop (HITL)
Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority.
Preparation (2)
Identity verification
Provides functionality to verify the identity of each test taker.
Browser lockdown
Locks down test takers’ browser during testing sessions to prevent accessing other applications or browser windows.
Monitoring (5)
Video recording
Enables recording of webcam video during a test takers’ session for later review by a testing administrator.
Violation Tracking
Identify and flag system, guidelines, or branding violations/suspicious behavior by users, customers, vendors, or partners.
Live proctors
Provides option to have a live remote human proctor for an exam session.
Screen Recording
Record and save a video file of what is happening on a computer screen
Multi-Screen Recording
Simultaneously record webcam and screen
Administration (4)
Test session reports
Generates detailed reports on test takers’ behavior and potentially suspicious activity.
Dashboard
Includes a dashboard for administrators to view the status of any exam or test-taker.
LMS integrations
Integrates with Learning Management Systems.
Online Tests
Exams administered online via computers or other electronic devices
Reports (5)
Score Cards
Score cards visually track key performance indicators (KPIs)
Customizability
Reports can be customized based on the intended audience, available data, length, and depth
Graphs and Charts
The outputs of reports are customizable in using graphs and charts
Dashboards
Real-time up to date outputs can be created to provide information to decision makers and leadership
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Cleaning (3)
Filtering
Raw data is able to be filtered into outputs with only the data useful for the analysis
Levels of Measurement
Data structured as ratio, interval, ordinal, or nominal can be interpreted with the appropriate outputs
Transformation
Change the data format into csv., html, xml, etc.
Generative AI (6)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text-to-Image
Provides the ability to generate images from a text prompt.
AI Text Generation
Allows users to generate text based on a text prompt.
AI Image-to-Text
Converts images into a textual description, identifying key elements.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Automation - AI Agents (7)
Sales Follow-Up
Allows users to automate responses to customer inquiries across various channels.
Customer Interaction Automation
Allows users to automate responses to customer inquiries across various channels.
Lead Generation
Allows users to automate the process of generating and qualifying sales leads.
Document Processing
Allows users to automate the handling, processing, and management of documents.
Feedback Collection
Provides users the ability to automate the collection and analysis of feedback from customers, employees, or other stakeholders.
Natural Language Processing
Process and analyze human language in text or audio form
Simulation and Scenario Generation
Generative AI can generate synthetic data and simulate scenarios for training and testing purposes.
Autonomy - AI Agents (4)
Independent Decision Making
Allows the AI agent to learn from interactions and adapt its responses accordingly.
Adaptive Responses
Allows the AI agent to learn from interactions and adapt its responses accordingly.
Task Execution
Provides the AI agent the ability to execute tasks without requiring constant user input.
Problem Solving
Allows the AI agent to identify and resolve issues without user intervention.
AI Capabilities - Talent Assessment (6)
AI Personalization
Customizes or personalizes assessment questions to individual candidates with AI.
AI Predictive Insights
Analyzes candidate assessment results with AI to provide predictive insights on future performance, culture fit, or other elements.
AI Scoring
Automatically scores the talent assessment with the use of AI.
Assessment Generation
Uses generative AI to create psychometric, behavioral, or personality assessments.
AI Bias Detection
Detects and reduces bias with AI capabilities in assessment design, scoring, or recommendations.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Additional Functionality (210)
Customizable Reports
Alter the layout and content of reports
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Single Sign On
Allow users to access multiple services after entering their login credentials once
Email Distribution
Live Results Sharing
Present live poll results to audience
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Test/Quiz Creation
Create or build customized tests and quizzes
Progress Reports
Document and report the progress of ongoing projects
Content Sharing
Digitally share pre-made materials and self-created content with others
Multi-User Collaboration
Two-way actions and communication between multiple users in real time
360 Degree Feedback
Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Certification & Licensing
Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders
Email Reminders
Reminders sent via email
Payment Processing
Accept, record, and reconcile financial transactions
Recruitment Management
Tools to find, assess, and hire suitable candidates for a job within an organization
Skill Testing
Activity Tracking
Track and document all activities across devices, networks, and other systems
Text to Speech
Turns text into natural sounding speech
Pre-Employment Testing
Assessing skills & knowledge of job candidates
Skills Tracking
Track employee skills, competencies, training & qualifications
API
Application programming interface that allows for integration with other systems/databases
Proctoring
Customizable Branding
Add customized logos and colors to align with company branding
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Secure Data Storage
Securely stores data to prevent data loss or breaches
Assessment Management
Creation, administration, and evaluation of assessments or tests
Progress Tracking
Reporting on how each user, task or process has advanced since its initiation
Version Control
Track revisions and updates made to files and navigate between different versions
Pulse Surveys
Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group
Summary Reports
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Data Import/Export
Import and export data to and from software applications
Customizable Tests
Create tailored assessments that test for specific relevant skills
Training Management
Track employee/learner's progression through training programs
Candidate Management
Build, track, and maintain relationships with candidates
Real-Time Reporting
Active reporting of data and metrics
Interview Scheduling
Plan, organize and set up the date, time and location of a candidate's individualized interview
Templates
Sample files or documents that could be customized as needed or used as is
Candidate Comparison
Compare candidate¿s testing results against each other and against set benchmarks
Applicant Tracking
Find and manage potential candidates and their applications and resumes through the recruiting life cycle
Talent Acquisition
Recruiting, tracking, and interviewing candidates and onboarding/training new employees
Job Application Management
Job Management
Manage and track all job information and associated tasks
Video Support
Supports various video file formats
Online Tests
Exams administered online via computers or other electronic devices
Workflow Management
Create, design and manage workflows for repetitive tasks
Automatic Grading
Automatically score assessment results
Multi-Language
Manage and support multiple languages
Onboarding
Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
Individual Development Plans
Document completed by employee to assist with career and personal development to reach short term and long term goals
Career Development
Process of enhancing skills & experiences for continuous professional growth & advancement
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Employee Profiles
Centralized storage for employee data, records, and performance metrics
Employee Engagement
Tools to improve and measure employee satisfaction and involvement
Learning & Development
Facilitate training materials that help employees grow and progress in their positions
Customizable Branding
Add customized logos and colors to align with company branding
Workflow Management
Create, design and manage workflows for repetitive tasks
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Document Storage
Store and organize documents in a centralized system
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Benefits Management
Record employee's benefit plans and selections throughout career progression
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Payroll Management
Manage employee salary processes, data, taxes, and records administration efficiently
Compensation Plan Modeling
Performs calculations and analyzes how salary and equity should be awarded to employees across locations, performance levels
360 Degree Feedback
Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager
Email Templates
Pre-made examples and templates for emails
Employee Profiles
Centralized storage for employee data, records, and performance metrics
Attendance Tracking
Track the attendance of specific individuals or groups
Real-Time Analytics
Analyze and gain insights into data in real-time
Performance Management
Organize and manage the accomplishments and development of employees or performance of applications or systems
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Employee Database
Electronic storage of staff/employee contact information and job status in a centralized repository
Real-Time Reporting
Active reporting of data and metrics
Turnover Tracking
Document Management
Store, manage, and track all electronic documents in a centralized location
Organizational Charting
Diagram that shows the structure of an organization and the relationships between parts
Trend Analysis
Review data from past periods to reveal recurring tendencies and predict future performance
Employee Management
Track employee schedules, availability, and performance across projects and tasks
Talent Management
Integrate with Talent Managment software to better track learners progress and training sessions
Employee Self Service
Gateway through which employees can access the system
Employee Portal
Online portal where employees can access and track their own information
Employee Onboarding
Process of familiarizing new employees with the company, their position, and responsibilities
Compensation Management
Manages compensation such as salary, bonus, and benefits processes, aligning with policies
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Data Visualization
Graphical representation of data
Performance Appraisal
Evaluation process that provides feedback on an employee's job performance
Task Management
Create, manage and track all task activities and progression
Ad hoc Reporting
Generate one-off reports that meet information requirements
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Data Import/Export
Import and export data to and from software applications
Secure Data Storage
Securely stores data to prevent data loss or breaches
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
Recruitment Management
Tools to find, assess, and hire suitable candidates for a job within an organization
API
Application programming interface that allows for integration with other systems/databases
HR Metrics Library
Vacation/Leave Tracking
Request, track, and manage time off requests and vacation time
Succession Planning
Planning, tracking and developing internal talent for future key position filling
Predictive Modeling
Analyzing historical and current data and generating a model to help predict future outcomes.
Customizable Reports
Alter the layout and content of reports
Applicant Tracking
Find and manage potential candidates and their applications and resumes through the recruiting life cycle
Training Management
Track employee/learner's progression through training programs
Survey/Poll Management
Create and administer polls and surveys
Leave Tracking
Manage and track employee attendance
Resume Search
Search through the software for stored resumes
Two-Way Audio & Video
Presenter can see and hear participants and vice versa
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Skill Assessment & Scoring
Evaluate the candidate's performance and score them for further assessment
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Live Video Interview
Remote interview conducted between an interviewer and a candidate using video conferencing technology
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Resume Database
A searchable repository of candidate profiles
Question Library
Pre-written repository of questions that can be reused within a course or for assessment or interviews
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Customizable Branding
Add customized logos and colors to align with company branding
Session Recording
Record active support and chat sessions for auditing and training
Applicant Tracking
Find and manage potential candidates and their applications and resumes through the recruiting life cycle
Panel Interviews
Type of interview in which a candidate faces multiple stakeholders simultaneously
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Commenting/Notes
Leave comments and notes on documents for others to view
Interview Practice Session
A test/dummy window where candidates can go and practice their video and verbal skills before appearing for the actual interview
Pre-recorded Messages
Set of pre-recorded messages for candidates that can be shared before, during and after the video interview
Video Conferencing
Connect with meeting participants remotely over video
Video Call Recording
Record and playback video calls
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Test/Quiz Creation
Create or build customized tests and quizzes
Time Limits
Set time limits with respect to the entire exam or as per the questions
Multi-Language
Manage and support multiple languages
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Data Import/Export
Import and export data to and from software applications
Video Conferencing
Connect with meeting participants remotely over video
Corporate/Business
Software specialized for corporate use
Lock Down
Lock down student devices once an exam is downloaded and opened
Test Scheduling
Schedule students for online testing
Live Proctoring
Test-takers are monitored in real-time by a human proctor via web camera, session recording, etc.
Customizable Branding
Add customized logos and colors to align with company branding
Auditing
Examine established processes and records to ensure accuracy, compliance, and policy adherence
Academic/Education
Software specialized for schools (K-12 & Post-Secondary)
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Biometric Recognition
Facial or other physical recognition to confirm identity
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
AI/Machine Learning
Software program that continuously adjusts its behavior based on observed data
Live Chat
Ability to chat online in real time
Website Accessibility Tools
Tools that fix/remediate issues or optimize site elements to improve accessibility for visitors with disabilities or unique needs
Multiple Authentication Methods
Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics
Automatic Grading
Automatically score assessment results
Data Security
Protect sensitive data for digital privacy
Text Similarity Detection
Detection of text similarities within a document, file, or online content when compared to other existing sources
Mobile Access
Access software remotely via mobile devices
Agent Collaboration
Multiple agents work together, share tasks, and coordinate to achieve common goals.
Data Governance
Collection of processes, policies, and standards to manage the storage & usability of enterprise data
Prompt Engineering
Process of carefully designing and constructing prompts or input instructions to achieve desired behaviors or outputs from AI models
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
For No-Code Development
Build applications without the use of code
Version Control
Track revisions and updates made to files and navigate between different versions
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Dynamic Modeling
Model the varying behavior of a system over time through diagrams
API
Application programming interface that allows for integration with other systems/databases
Memory Management
Store and save retrievable data
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Scalability
Manage a growing amount of work to meet increased demand without compromising performance
Cost Management
Manage budgets, track and optimize spending and align capacity to workload demand
Scheduling
Plan availability and assign specific time slots for tasks and resources
Natural Language Interface
Interact with agents using conversational language
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Multiple LLM Models
Ability to interact with various large language models, such as GPT-4, Claude 3, Gemini, Llama 3, and more
Integration Management
Identify which applications need to exchange data and enable these data connections
Customizable Frameworks
Flexible architecture allowing tailored configurations
Pre-built Templates
Pre-defined templates within a library for common cases such as contracts, websites, emails, and more
Analytics
Tools for the systematic analysis of various types of data or statistics
Intent Recognition
Helps understand a user's intentions/actions
Contextual Guidance
Interprets what a user is doing based on context and helps guide them through the process.
Rules-Based Workflow
Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work
Attended Automation
Bots that work alongside humans on tasks that cannot be fully automated
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
For Sales/Marketing
Used as a promotional or demonstration tool in sales and marketing presentations
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Business Process Automation
Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Multi-Channel Communication
Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
Sentiment Analysis
Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral
Deep Learning
Artificial neural networks using multiple layers of processing are used to extract progressively higher level features from data.
Code-free Development
Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Automated Responses
Automatic reply functionality for incoming messages
Knowledge Management
Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills
Transfers/Routing
Transfer queries and organize messages between agents
Personalization
Adjust communications based on previous interactions or personal preferences
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Customer Experience Management
Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.
Virtual Personal Assistant (VPA)
Program systems that assist users with their daily administrative responsibilities
Chatbot
AI-based platform which conducts a conversation via auditory or textual methods
Speech Recognition
Train your system to interpret and transcribe voice messages
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Task Management
Create, manage and track all task activities and progression
Customer Engagement
Initiate interactions with customers by proactively starting conversations or providing informational content
AI/Machine Learning
Software program that continuously adjusts its behavior based on observed data
Configurable Workflow
Configure existing workflows to meet your organization's needs
Unattended Automation
Automate processes from start to finish without human assistance
Conversation Intelligence
Recording, transcription, and analysis of sales calls for the purpose of training and generating insights
Workflow Automation
Streamlining repetitive tasks and activities through automated and predefined workflows
Proactive Error Detection
Managing and resolving errors that occur during program execution to maintain stability
