Petboost Business Pricing Overview

Entry-level plan for pet businesses that only need a simple calendar and client records. $18/month flat. No payments, no online self-service bookings, no SMS reminders - upgrade to Business Pro, Flex or Max for those. Includes pet and appointment calendar with drag-and-drop scheduling, day/week/month/timeline views, customer and pet profiles with unlimited pet records, service and package management, team member management with role-based permissions, resource tracking (kennels, grooming stations, rooms), working hours and leave, recurring and multi-day stay (boarding) appointments, vaccination tracking, email notifications and reminders, Australian state-aware public holidays, and unlimited team members. All prices in AUD. Cancel anytime with no lock-in.

Unlimited Team Members - No per-seat fees on any plan
Pet & Appointment Calendar - Day/week/month/timeline views with drag-and-drop
Customer & Pet Profiles - Unlimited pet records with notes, photos and history
Service & Package Management - Variable pricing with custom service categories
Resource Management - Track kennels, grooming stations, rooms and equipment
Staff Scheduling & Leave - Working hours, availability and role-based permissions
Recurring Appointments - Automated rebooking for regular clients
Stay Appointments (Boarding) - Multi-day boarding and overnight stay management
Vaccination Tracking - Expiry alerts and compliance management
Email Notifications & Reminders - Automated customer email communications
Australian Public Holidays - State and territory aware scheduling built-in
Pet Grooming & Service History - Visual timeline of past visits with photos and notes
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All-in-one plan for established pet businesses that already have their own EFTPOS terminal. $135/month subscription + 1.4% Petboost fee + Stripe 1.7% + $0.30 per card transaction. Zero fees on cash, bank transfer and own-terminal EFTPOS payments - keep every dollar of offline revenue. Same powerful feature set as Business Pro: 24/7 self-service online booking portal, no-show protection via pre-authorisation holds, cancellation fees, and no-show charges, card-on-file with auto-pay, Pro Automations (save 5-20+ hours/week), SMS + email reminders with smart Google review requests, bulk SMS announcements, packages and prepaid bundles, group courses for training schools, digital agreements and vaccination tracking, Grazi AI business assistant (beta), abandoned booking recovery, Stripe Bank Feed integration for automatic Xero reconciliation, CSV export for QuickBooks and MYOB. Unlimited team members (no per-seat fees). Local Stripe processing at Australian domestic rates (1.7% + $0.30) - not US-based 3-5%. Cancel anytime with no lock-in.

Zero Fees on Own EFTPOS + Cash - Keep 100% of offline revenue, no Petboost transaction fee
Self-Service Online Booking Portal - 24/7 customer booking with automated confirmations
No-Show Protection - Pre-auth holds, cancellation fees and no-show charges (60-80% no-show reduction)
SMS + Email Reminders - Automated appointment reminders, confirmations and updates
Pro Automations - Auto-pay, auto-complete, instant confirmations (save 5-20+ hours/week)
Smart Google Review Requests - Personalised SMS/email review campaigns to happy clients
Bulk SMS Announcements - Send closures, promotions and updates to all clients instantly
Abandoned Booking Recovery - Auto-email customers who drop off mid-booking to win back revenue
Packages & Prepaid Bundles - Sell prepaid service credits online with self-service purchase
Group Courses & Training - Multi-session classes with enrolment, attendance and waitlist
Grazi AI Business Assistant (Beta) - Ask questions about your data and get instant answers
Stripe Bank Feed + Xero - Auto-reconcile payments; CSV export for QuickBooks and MYOB
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Growth-focused pricing for scaling businesses. $65/month subscription + 1.4% Petboost fee + Stripe 1.7% + $0.30 per card transaction. Subscription waived at $7,500+/month card volume (most reach this within 90 days). Key capabilities: 24/7 self-service booking portal. No-show protection via pre-authorisation holds, cancellation fees, and no-show charges. Card-on-file with auto-pay. Pro Automations save 5-20+ hours/week. 500 SMS/month for reminders and notifications. Revenue growth: Prepaid packages with customer self-service. Group courses for puppy schools. Digital agreements, waivers, vaccination tracking. 300 appointments/month included ($0.40/extra). $0.60/appointment for cash/bank transfer. Unlimited team members (no per-seat fees). Local Stripe processing: Australian businesses pay 1.7% + $0.30 for domestic cards. Other software providers using US-based Stripe Implementation have processing charges of 3-5%+.

$0 Subscription at $7,500+/month Card Volume - Process $7,500+ in card payments per month and your $65 subscription is waived entirely
Pet & Appointment Calendar - Drag-and-drop scheduling interface with smart availability management
Calendar Views (Day/Week/Month/Timeline) - Multiple calendar perspectives for different workflows
Recurring Appointments - Automated rebooking for regular clients
Stay Appointments (Boarding) - Multi-day boarding and overnight stay management
Drag-and-Drop Rescheduling - Instantly reschedule with visual calendar controls
Customer & Pet Profiles - Complete records with photos, notes, and preferences per pet
Unlimited Pets - No limits on pet records in the system
Vaccination Tracking - Expiry alerts and compliance management for pet vaccinations
Team Member Management - Staff scheduling, availability, and role-based permissions
Resource Management - Track capacity for grooming stations, kennels, play areas
Working Hours & Leave - Manage staff availability and time off
Self-Service Online Booking Portal - 24/7 customer booking with automated confirmations
Integrated Payment Processing - Stripe payments with card on file, SMS links, and terminals
Pre-authorisation & No-show Protection - Reduce no-shows by 99.9% with payment holds
SMS Notifications & Reminders - Automated SMS for confirmations, reminders, and updates
Email Notifications & Reminders - Automated email communications
Pro Automations - Auto-pay, auto-complete, and end-to-end workflow automation
Packages & Prepaid Bundles - Sell prepaid service bundles with self-service purchase
Group Courses Management - Multi-session training programs with enrolment and attendance
Agreements & Waivers - Digital agreements, waivers, and legal documentation
Xero & Stripe Integration - Connect bank feeds for automatic accounting reconciliation
Grazi AI Business Assistant (Beta) - Ask questions about your business data and get instant answers
Abandoned Booking Recovery - Auto-email customers who drop off mid-booking to win back revenue
Smart Google Review Requests - Personalised SMS/email review campaigns to happy clients
Bulk SMS Announcements - Send closures, promotions and updates to all clients instantly
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All-inclusive pricing for high-volume pet businesses. $240/month + 1.2% Petboost fee + Stripe processing (1.7% + $0.30 AU). Subscription waived at $20,000+/month card volume. Core capabilities: 24/7 self-service online booking portal. No-show protection via pre-authorisation holds, cancellation fees, and no-show charges. Card-on-file with auto-pay. Pro Automations save 5-20+ hours/week. 1,000 SMS/month included. Revenue growth tools: Prepaid packages with customer self-service purchase. Group courses for puppy schools and training. Digital agreements, waivers, vaccination compliance tracking. Accounting integration: Automatic Xero reconciliation via Stripe Bank Feeds (no manual exports). CSV export for QuickBooks, MYOB and other software. All-inclusive limits: Unlimited appointments (no caps, no overage fees). No cash/bank transfer fees ($0.60/appt on Pro). Unlimited team members (no per-seat fees). Priority support. Local payment processing: Australian businesses pay domestic Stripe rates (1.7% + $0.30). Competitors using US-based processing charge 3-5%+ with foreign transaction fees.

1.2% Petboost Fee (lowest rate)
Unlimited Appointments - No limits on bookings, no overage fees, scale with your business
SMS Notifications & Reminders (1,000/month) - Double the SMS allocation of Pro (1,000 vs 500)
No Cash/Bank Transfer Fees - Process cash and bank transfer payments with no additional fees ($0.40/appt on Pro)
Priority Support - Dedicated account manager and priority response times
Higher Subscription Waiver Threshold - Waived at $20,000+/month card volume (vs $7,500 for Pro)
Grazi AI Business Assistant (Beta) - Ask questions about your business data
Abandoned Booking Recovery - Auto-email flow wins back mid-booking drop-offs
Smart Google Review Requests + Bulk SMS Announcements - Review campaigns and bulk SMS to all clients
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