Petboost Business Pricing Overview

For pet businesses running two or more locations. Run every site from a single Enterprise HQ with centralised control, cross-location reporting, and consolidated organisation-level billing - one bill for the whole group. No per-seat fees, no module unlocks. Custom pricing tailored to your number of locations, volume, and requirements. Every Enterprise customer gets a dedicated account manager, priority support with a sub-4-hour response SLA, a 99.9% uptime SLA, and Australian data residency (onshore hosting, Privacy Act compliant, same-timezone Sydney support). White-glove onboarding: a structured six-stage implementation with hands-on data migration from your existing system. Includes one-click location switching, role-based permissions across sites (Owner, Admin, Provider, Supporter), a branded booking portal per location, unlimited team members, Stripe payments, and external payment-terminal support. Contact us for a tailored quote.

Multi-Location HQ Dashboard - Run every location from one Enterprise HQ view
Cross-Location Reporting - Performance rolled up across all your sites
Consolidated Organisation Billing - One bill for the whole group, not per site
One-Click Location Switching - Jump between sites from the sidebar or command palette
Role-Based Permissions Across Sites - Owner, Admin, Provider and Supporter roles per location
Dedicated Account Manager - Named contact, quarterly business reviews, founder access
Priority Support SLA - Sub-4-hour response and a 99.9% uptime SLA
Australian Data Residency - Onshore hosting, Privacy Act compliant, no offshore transfers
Custom White-Glove Onboarding - Six-stage implementation with hands-on data migration
Unlimited Team Members - No per-seat fees, no module unlocks
Custom Pricing Per Organisation - Tailored to your locations, volume and requirements
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Growth-focused pricing for scaling businesses. $65/month subscription + 1.4% booking fee + Stripe 1.65% + $0.30 per card transaction. Subscription waived at $7,500+/month card volume (most reach this within 90 days). Key capabilities: 24/7 self-service booking portal. No-show protection via pre-authorisation holds, cancellation fees, and no-show charges. Card-on-file with auto-pay. Automatic Actions. 500 SMS/month for reminders and notifications. Revenue growth: Memberships and subscriptions with recurring billing. Prepaid packages with customer self-service. Group courses for puppy schools. Custom fields and digital intake forms with e-signatures. Personalised report cards. Digital agreements, waivers, vaccination tracking. 450 appointments/month included ($0.40/extra). $0.40/appointment for cash/bank transfer. Unlimited team members (no per-seat fees). Local Stripe processing: Australian businesses pay 1.65% + $0.30 for domestic cards. Other software providers using US-based Stripe implementations have processing charges of 3-5%+.

$0 Subscription at $7,500+/month Card Volume - Process $7,500+ in card payments per month and your $65 subscription is waived entirely
Pet & Appointment Calendar - Drag-and-drop scheduling interface with smart availability management
Calendar Views (Day/Week/Month/Timeline) - Multiple calendar perspectives for different workflows
Recurring Appointments - Automated rebooking for regular clients
Stay Appointments (Boarding) - Multi-day boarding and overnight stay management
Drag-and-Drop Rescheduling - Instantly reschedule with visual calendar controls
Customer & Pet Profiles - Complete records with photos, notes, and preferences per pet
Unlimited Pets - No limits on pet records in the system
Vaccination Tracking - Expiry alerts and compliance management for pet vaccinations
Team Member Management - Staff scheduling, availability, and role-based permissions
Resource Management - Track capacity for grooming stations, kennels, play areas
Working Hours & Leave - Manage staff availability and time off
Self-Service Online Booking Portal - 24/7 customer booking with automated confirmations
Integrated Payment Processing - Stripe payments with card on file, SMS links, and terminals
Pre-authorisation & No-show Protection - Verify funds with a payment hold before the appointment
SMS Notifications & Reminders - Automated SMS for confirmations, reminders, and updates
Email Notifications & Reminders - Automated email communications
Automatic Actions - Auto-pay, auto-complete, and end-to-end workflow automation
Packages & Prepaid Bundles - Sell prepaid service bundles with self-service purchase
Group Courses Management - Multi-session programs with enrolment, attendance and temporarily reserved places
Agreements & Waivers - Digital agreements, waivers, and legal documentation
Xero & Stripe Integration - Connect bank feeds for automatic accounting reconciliation
Grazi AI Business Assistant - Ask questions about your business data and get instant answers
Abandoned Booking Recovery - Auto-email customers who drop off mid-booking to win back revenue
Smart Google Review Requests - Personalised SMS/email review campaigns to happy clients
Bulk SMS Announcements - Send closures, promotions and updates to all clients instantly
Custom Fields (6 types, 3 visibility levels) - Custom data fields on pet and owner profiles (Text, Textarea, Number, Dropdown, Yes/No, Date) with Staff Only, Client Visible, and Client Editable visibility
Digital Intake Forms with E-Signatures - Drag-and-drop form builder with 9 field types, electronic signatures, per-service assignment, and auto-send on booking via SMS and email
Memberships & Subscriptions - Recurring membership plans with configurable benefits, usage tracking, overage handling, and automatic Stripe billing
Tags for Pets & Pet Owners - Custom labels visible on appointment cards, profiles, and Mission Control, searchable and filterable
Pet Activity Timeline - Chronological per-pet timeline of notes, appointment history, grooming records, and photos
Report Cards - Personalised post-appointment report cards with notes, photos, and service summaries, viewable by pet owners in their portal
Business Showcase Page - Public business profile page with services, pricing, team, booking, and Google Reviews integration
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All-in-one plan for established pet businesses that already have their own EFTPOS terminal. $135/month subscription + 1.4% booking fee + Stripe 1.65% + $0.30 per card transaction. Zero fees on cash, bank transfer and own-terminal EFTPOS payments - keep every dollar of offline revenue. Subscription waived at $13,500+/month card volume. Same powerful feature set as Business Pro: 24/7 self-service online booking portal, no-show protection via pre-authorisation holds, cancellation fees, and no-show charges, card-on-file with auto-pay, Automatic Actions, SMS + email reminders with smart Google review requests, bulk SMS announcements, packages and prepaid bundles, memberships and subscriptions with recurring billing, custom fields and digital intake forms with e-signatures, personalised report cards, group courses with temporarily reserved places, digital agreements and vaccination tracking, Grazi AI business assistant, abandoned booking recovery, Stripe Bank Feed integration for automatic Xero reconciliation, CSV export for QuickBooks and MYOB. Unlimited team members (no per-seat fees). Local Stripe processing at Australian domestic rates (1.65% + $0.30) - not US-based 3-5%. Cancel anytime with no lock-in

Zero Fees on Own EFTPOS + Cash - Keep 100% of offline revenue, no booking fee
Self-Service Online Booking Portal - 24/7 customer booking with automated confirmations
No-Show Protection - Pre-auth holds, cancellation fees and automatic no-show charges
SMS + Email Reminders - Automated appointment reminders, confirmations and updates
Automatic Actions - Auto-pay, auto-complete, instant confirmations
Smart Google Review Requests - Personalised SMS/email review campaigns to happy clients
Bulk SMS Announcements - Send closures, promotions and updates to all clients instantly
Abandoned Booking Recovery - Auto-email customers who drop off mid-booking to win back revenue
Packages & Prepaid Bundles - Sell prepaid service credits online with self-service purchase
Group Courses & Training - Enrolment, capacity limits, per-lesson attendance, temporarily reserved places
Grazi AI Business Assistant - Ask questions about your data and get instant answers
Stripe Bank Feed + Xero - Auto-reconcile payments; CSV export for QuickBooks and MYOB
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All-inclusive pricing for high-volume pet businesses. $240/month + 1.2% booking fee + Stripe processing (1.65% + $0.30 AU). Subscription waived at $20,000+/month card volume. Core capabilities: 24/7 self-service online booking portal. No-show protection via pre-authorisation holds, cancellation fees, and no-show charges. Card-on-file with auto-pay. Automatic Actions. 1,000 SMS/month included. Revenue growth tools: Memberships and subscriptions with recurring billing. Prepaid packages with customer self-service purchase. Group courses for puppy schools and training. Custom fields and digital intake forms with e-signatures. Personalised report cards. Digital agreements, waivers, vaccination compliance tracking. Accounting integration: Automatic Xero reconciliation via Stripe Bank Feeds (no manual exports). CSV export for QuickBooks, MYOB and other software. All-inclusive limits: Unlimited appointments (no caps, no overage fees). No cash/bank transfer fees ($0.40/appt on Pro). Unlimited team members (no per-seat fees). Priority support. Local payment processing: Australian businesses pay domestic Stripe rates (1.65% + $0.30). Competitors using US-based processing charge 3-5%+ with foreign transaction fees

1.2% Booking Fee (lowest rate)
Unlimited Appointments - No limits on bookings, no overage fees, scale with your business
SMS Notifications & Reminders (1,000/month) - Double the SMS allocation of Pro (1,000 vs 500)
No Cash/Bank Transfer Fees - Process cash and bank transfer payments with no additional fees ($0.40/appt on Pro)
Priority Support - Dedicated account manager and priority response times
Higher Subscription Waiver Threshold - Waived at $20,000+/month card volume (vs $7,500 for Pro)
Grazi AI Business Assistant - Ask questions about your business data
Abandoned Booking Recovery - Auto-email flow wins back mid-booking drop-offs
Smart Google Review Requests + Bulk SMS Announcements - Review campaigns and bulk SMS to all clients
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