--- title: Petboost Business Reviews meta\_title: 'Petboost Business Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 10 reviews by the users' company size, role or industry to find out how Petboost Business works for a business like yours. aggregate\_rating: rating\_value: 5.0 review\_count: 10 scale: '5' date\_modified: '2026-08-14' parent\_category: name: Pet Care url: https://www.g2.com/categories/pet-care ---

# Petboost Business Reviews & Product Details

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Petboost is an Australian-owned, all-in-one business management platform designed specifically for pet service businesses. Whether you run a dog grooming salon, pet boarding facility, dog daycare, pet training business, or dog walking service, Petboost helps you streamline operations, manage customer relationships, and grow your business-all from one integrated system. \*\*Built for Pets, Not Retrofitted\*\* Unlike generic booking systems designed for human-to-human appointments, Petboost is architecturally built around the Human → Pet(s) → Service relationship that defines every pet business. This pet-centric approach enables per-pet service history, vaccination tracking with expiry alerts, package credits per pet, and care preferences-capabilities that generic systems simply cannot provide. \*\*What Petboost Does\*\* The platform handles everything a pet business needs: - \*\*Appointment Scheduling\*\* with dual booking modes (Magic Schedule for availability-checked bookings, Quick Force for direct control) and drag-and-drop calendar management - \*\*Integrated Stripe Payments\*\* including card on file, SMS payment links, in-person terminal support, and pre-authorisation to reduce no-shows - \*\*Customer & Pet CRM\*\* with comprehensive pet profiles, medical records, vaccination tracking, and multi-pet household management - \*\*Resource Capacity Management\*\* for grooming stations, kennels, play areas, and vehicles-with real-time tracking and automatic overbooking prevention - \*\*Native Course Management\*\* purpose-built for puppy schools and group training, not retrofitted recurring appointments - \*\*Team Scheduling\*\* with role-based permissions, working hours, leave management, and capacity limits - \*\*Automated Communications\*\* via SMS and email for confirmations, reminders, and payment notifications \*\*Who It's For\*\* Petboost serves pet businesses of all sizes across Australia, from solo groomers to multi-location facilities. Primary verticals include dog grooming salons, dog daycare centres, pet boarding facilities, dog training and puppy schools, dog walking services, and multi-service pet care businesses. \*\*Key Benefits\*\* Businesses using Petboost typically experience: - Significant time saved weekly on administrative tasks through automation - Reduced no-shows via card pre-authorisation - Many bookings occurring after-hours through self-service - Simplified operations by consolidating multiple tools into one platform \*\*Australian-Owned, Australian-Focused\*\* Built by and for Australian pet businesses, Petboost offers same-timezone support, Australian data sovereignty, and Stripe integration with local rates. No lock-in contracts, no per-user fees, and a 14-day free trial to get started.

* * *

Product Website
 Petboost Business
Seller
 [Petboost](https://www.g2.com/sellers/petboost)
Discussions
 [Petboost Business Community](https://www.g2.com/products/petboost-business/discuss)
Languages Supported
 

English

Overview by
 Frazer McLeod (Co-Founder &amp; CEO at Petboost)

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## Pricing

Pricing provided by Petboost Business.

### Business Pro

$65.00

Per Month

[
View More Pricing Information
](https://www.g2.com/products/petboost-business/pricing)

## Petboost Business Integrations
(4)

What do users say about integrations?

Verified by Petboost Business

  

 ![Suzi P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suzi P.")
SP

Suzi P.

Facility Manager

Small-Business (50 or fewer emp.)

8/10/2026

"Petboost Made Our Busy Doggy Daycare Run Smoothly—Online Booking & Cards on File"

5/5

What do you like best about Petboost Business?

For us it’s probably just how much easier it’s made the everyday running of the business.

We’re a doggy daycare and grooming salon on the Gold Coast and can have up to 80 dogs booked in on our busiest days with a team of around 10, so there’s obviously a lot happening at once.

We changed over from Gingr to Petboost in April and were definitely nervous about moving everything across, but it ended up being pretty straightforward. They moved all of our customers, dogs, photos and information across and we were using the new system within about two weeks.

Having cards on file has probably been one of our favourite changes because we’re not constantly following up payments anymore. Online booking has also been great and around 4 in 10 of our bookings are now made online, which takes a lot of pressure off the phone when we’re busy with the dogs.

We also really like that they’re Australian. Being able to ask a question and actually get help from someone in our timezone makes a huge difference. Review collected by and hosted on G2.com.

What do you dislike about Petboost Business?

It probably took us a little while at the beginning to work out the best way to set everything up for our business.

We’re not just daycare or just grooming, we’re doing both every day and a lot of our dogs will come for daycare and also have a groom while they’re here. So getting the schedules, capacities and different booking options working exactly how we wanted took a bit of playing around.

In saying that, whenever we’ve gotten stuck we’ve been able to ask the Petboost team and they’ve helped us change things around. We’re still finding little things we can do differently as we use it more. Review collected by and hosted on G2.com.

What problems is Petboost Business solving and how is that benefiting you?

Probably just cutting out a lot of unnecessary admin.

Before Petboost we had a lot more bookings coming through the phone, payments to follow up and things that needed to be manually entered or checked.

Now our regular daycare dogs can already be sitting in the diary as recurring bookings, around 4 in 10 bookings come through online and having cards on file means payment is much simpler as well.

We’ve been on Petboost for around four months now and have had almost no no-shows. There’s also nowhere near as much double handling with our daycare bookings.

When you’ve got up to 80 dogs in a day, even saving a couple of minutes here and there adds up pretty quickly. It means we’re spending less time behind the computer and more time actually running the daycare. Review collected by and hosted on G2.com.

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Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through Google using a business email account)Source: Organic (Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.)

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 ![Craig H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Craig H.")
CH

Craig H.

Owner / Administrator

Small-Business (50 or fewer emp.)

8/11/2026

"Built by people who actually walk into salons."

5/5

What do you like best about Petboost Business?

I bought this salon in Brisbane at the start of the year with my wife Andi. I've run businesses for 35 years but never a grooming salon, so I inherited a team of groomers, a full client book & software I hadn't chosen. This salon had been through several systems over the years & nobody here had any appetite for doing it again. I was extremely reluctant. I'm very glad we did.

What stands out is that Petboost is built by people who actually understand this industry. Part of that is that they run a pet business of their own. The bigger part is that they listen, they get into salons & look at how the work really happens, & they think about the whole picture rather than the ticket in front of them.

I asked them once how to handle a price rise & instead of just answering me they went & wrote a proper guide on it for the industry. When I showed them the whiteboard my team writes out & rubs off every day, they'd already seen the same board taped up in salons interstate, & they treated it as a problem worth solving properly rather than a request from one customer.

The practical side is just as good.

They moved our data properly, which is the part I dreaded most.

Reception takes payment on the card reader at the counter against the booking, so nothing gets written down twice.

As an owner who isn't on the floor every day, I can finally see what's actually happening in my salon rather than being told about it afterwards.

I've used a lot of software over 35 years. This is the best in its field in Australia, & I'd expect that to hold up anywhere once they expand. Review collected by and hosted on G2.com.

What do you dislike about Petboost Business?

Our salon doesn't run like a normal appointment book. Dogs come in on three drop-off waves a day, each groomer has several dogs on the go at once, & the price band depends on the size & coat of the dog.

Getting the schedules & capacity to match that took a few conversations at the start. Their team sat down with us & built it around how our days actually run rather than telling us to change how we work, & it's been solid since.

Two things I'd still like:

When we put our prices up, the appointments already sitting in the diary kept the old price, so I had to go back through them by hand.

I'd like proper per-groomer reporting so I can see productivity by person rather than by the schedule the booking sat on.

I've raised both & they're on the list. Review collected by and hosted on G2.com.

What problems is Petboost Business solving and how is that benefiting you?

We bought a business that ran on a phone, a paper board & someone else's software. The dog's grooming history lived in a free text box, bookings came in by phone all day while the team was on the floor, & I had no way of knowing what a Tuesday actually looked like until it had already happened.

Now:

The dog's record carries its own history, so a groomer who's never seen that dog before knows exactly how it's clipped & what it's like on the table.

The front desk checks dogs in & takes payment in the same place as the booking, so the day reconciles itself.

Clients book online without the phone ringing.

The reporting is what changed how I run it.

I can see which days are running over capacity & which aren't, & which parts of the menu are earning. That turned a decision about taking on another groomer from a gut feel into something I could actually look at.

For an owner who isn't standing on the floor every day, that's the whole difference. Review collected by and hosted on G2.com.

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Validated Reviewer (Validated through a business email account added to their profile)Source: Organic (Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.)

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 ![Liz D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Liz D.")
LD

Liz D.

Dog Trainer

Small-Business (50 or fewer emp.)

3/2/2026

"Clear, Client-Friendly Booking Tool with Responsive Support"

4.5/5

What do you like best about Petboost Business?

As a dog trainer it is difficult to find software that does all of the things that you need it to do. Petboost is tailored specifically to the animal industry having features that no other booking system I have used previously has. I have worked in the industry for a number of years in grooming, daycare & training & have always had to use a mish mash of a number of systems & trackers to book & collect money etc. For my training business this software does everything I need it to do so I don't have to keep track of a number of different aspects across various platforms. It has simplified my life immensely. I like the speed of response from the team if there is an issue or you have a question. The user interface is succinct & very clear making it exceptionally easy for my clients, new & old to book with ease. The calendar has intelligence worked into it so clients can book & with the buffer that I have created at the end of each appointment it allows me sufficient time to move from one client to the next. I can also easily override the calendar if needed without any drama. Review collected by and hosted on G2.com.

What do you dislike about Petboost Business?

As it is a relatively new tool there are still a few things that need tweaking however the team are always available to help & tweak as you need it for your business. The user manuals are a little bit lacking & as someone who likes to really get into the weeds of what is happening I found this frustrating at first, but the new improved help tool "Grazi" has made a huge difference to this gap. Review collected by and hosted on G2.com.

What problems is Petboost Business solving and how is that benefiting you?

The many features that Petboost has that other software options don't has solved a multitude of problems for me - I can request vaccination certificates be uploaded, if relevant for specific classes (eg puppy school). I can geo restrict my client areas to specific days, or just generally. It allows me to create packages with ease & tracks them seamlessly in the system so both myself & the client can see at a glance how many packs they have left vs how many they have used & exactly when they have used them. It allows for allergies & medical conditions specific to dogs to be entered against the dogs profile. It also allows for info such as breed/weight/age to be added to the dogs profile which you can then use to filter certain things, eg, dog cannot be older than 6 months to enrol in puppy school & with this restriction in place the system simply does not give the client the option to book puppy school. Review collected by and hosted on G2.com.

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Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through a business email account added to their profile)Incentivized (This reviewer was offered a nominal incentive as thanks for completing this review.)Source: Seller invite (Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.)

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 ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services")
UC

Verified User in Consumer Services
 (This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture.)

Small-Business (50 or fewer emp.)

2/20/2026

"Petboost: Foolproof, Easy-to-Use Booking with All the Accessories I Needed"

5/5

What do you like best about Petboost Business?

Petboost is fool proof, easy to use, access and has all the accessories that I was seeking in an online booking platform

great number of features

I genuinely love the AI Grazi, the talking dog, every time I need help locating or using a feature, Grazi the AI dog bot helps me. She is really smart and I always want to give her a little chin scratch and a treat at the end for being so helpful. I have used her to find invoices, change my reminder schedule and to locate appointments I have lost. Review collected by and hosted on G2.com.

What do you dislike about Petboost Business?

Id like to see an auto deposit feature - booking cannot be made online without a deposit (or in person can turn the feature off for abc reason)

Marketing tools, text message option. eg 'its been 3 months since your full scale clean, book your complimentary follow up by clicking link

or 'Grazi had their full scale oral hygiene appointment last week, we would love to hear how she is going, click the link below to tell Toof' Review collected by and hosted on G2.com.

What problems is Petboost Business solving and how is that benefiting you?

Petboost provides a multi purpose booking site for my small business in the pet industry, I needed a booking site that was accessible to clients and could allow me to load multiple locations for different days (I travel a lot for my job). The system provides reminders, taking that responsibility out of my hands, and uses both sms and email as the contact the dog parents. And has a "card on file" feature that holds the funds securely to guarantee the booking and remove the chance of last minute no shows or cancellations without penalties.

I have access to add notes to the file cards per dog, that stores these notes for both myself and the pet parents to refer to, as well as giving the pet parents access to download their own invoice. Essentially Petboost is making my job easier by doing the hard admin work for me Review collected by and hosted on G2.com.

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2/24/2026 (At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.)
Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through Google using a business email account)Incentivized (This reviewer was offered a nominal incentive as thanks for completing this review.)Source: Seller invite (Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.)

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SB

Sacha B.

Owner

Small-Business (50 or fewer emp.)

2/19/2026

"You won’t regret joining…it’s the best"

5/5

What do you like best about Petboost Business?

I own a dog daycare, grooming and training. I was using an American company for 6 years, which was ok but expensive, not a great system (difficult to use) and to get any support took days, so I looked for a long time for a suitable system. When I came to PetBoost which is Ozzy owned I knew they were a small business but wanted to give them a go.

I have been extremely impressed, the customer service is out of this world, they focus on what animal businesses actually need and listen to their clients. You get a response to any question quickly and I was even given one-on-one in person help for two days. Frazer and his crew are very ambitious, friendly, capable and dedicated.

I am very excited and glad I went with them, the pricing structure makes sense and is very affordable, it is very easy to use and navigate, it has everything you need for any pet business.

They are so forward thinking and adding new features all the time, the way they have built the business reports/analytics is so impressive, easy to understand and personalised its amazing.

I am looking forward to continuing on this enlightening journey with them.

Thank you very much guys. 🥰🥰🥰🐾🐾🐾🐾 Review collected by and hosted on G2.com.

What do you dislike about Petboost Business?

Nothing it’s the best, there is nothing I would have bad to say about it. Review collected by and hosted on G2.com.

What problems is Petboost Business solving and how is that benefiting you?

Easy to use, financially affordable, very informative. Review collected by and hosted on G2.com.

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Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (This review contains authentic analysis and has been reviewed by our team)Source: Organic (Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.)

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AL

Annie L.

Owner of Houndz Paradise Doggy Daycare &amp; Grooming

Small-Business (50 or fewer emp.)

3/25/2026

"Fantastic Switch to Petboost—Easy, All-in-One Booking with Great Support"

5/5

What do you like best about Petboost Business?

Our whole process of switching from our old software to Petboost has been fantastic. Frazer has been incredibly supportive from day one, which made the changeover feel smooth and well guided.

Now we can manage all our services easily in one place, and the ability to combine both daycare and grooming bookings has been especially helpful. Petboost is not only easy to use and logical, but the pricing is very competitive. It’s also a big plus that it’s Australian owned and operated. Review collected by and hosted on G2.com.

What do you dislike about Petboost Business?

I honestly can’t think of anything to dislike about Petboost. Review collected by and hosted on G2.com.

What problems is Petboost Business solving and how is that benefiting you?

Streamlining communication between clients and the business, while also reducing admin time, has been amazing. It’s made things feel much more organised and easier to manage day to day. Review collected by and hosted on G2.com.

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Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through a business email account)Incentivized (This reviewer was offered a nominal incentive as thanks for completing this review.)Source: Seller invite (Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.)

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 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User
 (This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture.)

Small-Business (50 or fewer emp.)

3/30/2026

"Streamlined Booking with Exceptional Support"

5/5

What do you like best about Petboost Business?

I really appreciate that Petboost Business is Australian, and the owners are very hands-on, striving to make the product the best possible for my business. It has drastically reduced my admin time compared to previous systems. I love the new two-way SMS feature and the live availability calendar. The system is intuitive and easy for both my clients and staff to use without the need for extensive training. If any issues arise, I can contact the help service for instructions, or the owner, Frazer, and it will usually be fixed the same day. They’re constantly rolling out new features, and they can even watch how clients use the system to identify whether there’s a system issue or user error. Petboost Business also connects to Stripe and Xero, which is a big plus. Initial setup was incredibly easy since Frazer came to our business and set it up with me. Review collected by and hosted on G2.com.

What do you dislike about Petboost Business?

Literally nothing, if there is ever any issues, it’s usually fixed the same day. They’re rolling out new features all the time, so sometimes there might be a bug or something that doesn’t suit my business, but Frazer has always been so helpful at getting this changed to allow Petboost to work with my business as best as possible. Review collected by and hosted on G2.com.

What problems is Petboost Business solving and how is that benefiting you?

Petboost Business simplifies booking with instant bookings, reduces admin, and offers client self-service. It drastically cuts my admin time, has a live availability calendar, and is easy for clients and staff to use without extensive training. Review collected by and hosted on G2.com.

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Validated Reviewer (Validated through Google using a business email account)Incentivized (This reviewer was offered a nominal incentive as thanks for completing this review.)Source: Seller invite (Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.)

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 ![Melissa M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melissa M.")
MM

Melissa M.

Owner

Small-Business (50 or fewer emp.)

3/16/2026

"The smart way to run your business"

5/5

What do you like best about Petboost Business?

All services are available easily, it provides so much information about how our business is running, the support is above and beyond. Everything we need to run our business in 1 place. Review collected by and hosted on G2.com.

What do you dislike about Petboost Business?

Nothing. Any issues we did have were a resistance to change, and now we have moved past it, its been fantastic Review collected by and hosted on G2.com.

What problems is Petboost Business solving and how is that benefiting you?

We expanded from grooming to add full services behavioural training boarding daycare etc. Its everything in one olace that other systems either didnt offer or cost an exorbitant fee Review collected by and hosted on G2.com.

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Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (Validated through Google using a business email account)Incentivized (This reviewer was offered a nominal incentive as thanks for completing this review.)Source: Seller invite (Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.)

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 ![Jonathon C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonathon C.")
JC

Jonathon C.

Pack Leader of Client Experience

Small-Business (50 or fewer emp.)

1/21/2026

"Best in market software for Pet Care industries"

5/5

What do you like best about Petboost Business?

Support is amazing and the software is the best on market for pet industries. I’ve worked in software and marketing prior to owning my own pet care business, and could tell immediately that Petboost was something unique. Review collected by and hosted on G2.com.

What do you dislike about Petboost Business?

There is nothing I “dislike” about petboost. It seems the owner and developer, Frazer, is making constant improvements to his software, so I’m sure any small areas of opportunity are being addressed. Review collected by and hosted on G2.com.

What problems is Petboost Business solving and how is that benefiting you?

We needed a system to improve efficiency with scheduling, notifications, communication and customer experience Review collected by and hosted on G2.com.

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Current User (The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.)Validated Reviewer (This review contains authentic analysis and has been reviewed by our team)Source: Organic (Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.)

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 ![Fion C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fion C.")
FC

Fion C.

Head Dog Trainer &amp; Owner

Small-Business (50 or fewer emp.)

2/19/2026

"Streamlined Invoicing and Booking for Small Teams"

5/5

What do you like best about Petboost Business?

I really like how much quicker and easier Petboost Business has become after the upgrades. The automatic payments feature is a blessing as it helps me not to stress, and the self-booking option for clients is amazing for my business! These features ease the mental load and reduce manual admin tasks, allowing me to focus on what I do best. Review collected by and hosted on G2.com.

What do you dislike about Petboost Business?

No complaints! Review collected by and hosted on G2.com.

What problems is Petboost Business solving and how is that benefiting you?

Petboost Business streamlines invoicing, scheduling, and client management, reducing manual tasks. The upgrades make it quicker and easier, and the automatic payments and self-booking ease my mental load, allowing me to focus on my strengths. Review collected by and hosted on G2.com.

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Validated Reviewer (Validated through LinkedIn)Incentivized (This reviewer was offered a nominal incentive as thanks for completing this review.)Source: Seller invite (Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.)

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## Pricing Options

Pricing provided by Petboost Business.

### Business Pro

$65.00

Per Month

### Business Flex

$135.00

Per Month

### Business Max

$240.00

Per Month

[
View More Pricing Information
](https://www.g2.com/products/petboost-business/pricing)

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