Peerbound Pricing Overview

One of the best parts of Peerbound is how it quickly flags positive customer sentiment, competitive intelligence, and ROI insights and brings it to you in Slack, on their app, and other places. It streamlines our review strategy and saves us a ton of time. It also helps us find many advocates we never would have known about before. Review collected by and hosted on G2.com.

There is occasionally too much good stuff that comes through. Some settings around controlling the volume of moments and advocates would be helpful, but the team is receptive to feedback and super fast at building new features. Review collected by and hosted on G2.com.

Peerbound is a big time-saver. Its transcript and case study generation features cut down on hours of manual work and make it so much easier to create customer stories. I love how it automatically pulls key quotes and drafts an outline and the initial framework really helps me hit the ground running. Plus, viewing transcripts alongside stories is a huge boost to my workflow. The Slackbot’s search function is also a game-changer for our sales team.

Another standout is the support. The Peerbound team truly listens to feedback and keeps rolling out new features that make our jobs easier. From adding generating customer slides to working with us to add Google docs, they’re always listening to us and improving the platform. It feels like a genuine partnership.

Last, but certainly not least, we've been a customer since they were in beta, and I am absolutely thrilled with the way they've evolved and the direction they are going in — being able to surface account data to our sales teams with both moments of advocacy and relevant use cases will be a game-changer for us and every other marketing organization in the world!! Review collected by and hosted on G2.com.

I’m really looking forward to their Fireflies or Zoom integration, since we don’t use the main call recorders they currently support. Having direct call data would streamline things even more. Given how fast they update features, I’m sure this will happen soon. Review collected by and hosted on G2.com.