--- title: PaySimple Reviews meta_title: 'PaySimple Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 79 reviews by the users' company size, role or industry to find out how PaySimple works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 79 scale: '5' date_modified: '2026-08-07' parent_category: name: Payment url: https://www.g2.com/categories/payment --- # PaySimple Reviews **Vendor:** PaySimple **Category:** [Payment Gateways](https://www.g2.com/categories/payment-gateways) **Average Rating:** 4.3/5.0 **Total Reviews:** 79 ## About PaySimple Businesses come to PaySimple with a simple, but important need – a better way to accept payments. Developed for the unique needs of service-based businesses, PaySimple delivers flexible payment and billing solutions that are preferred by over 20,000 businesses each day. Unlike our competitors, PaySimple is committed to personalized service. Our customers receive unmatched, personal support with our dedicated customer success and care teams. With a robust API, PaySimple is a trusted technology partner for payment integrations; natively handling cashflow within SaaS products and mobile applications. Learn more or inquire about PaySimple at 800.466.0992 Specialties: Online Payments, Mobile Payments, POS, Recurring Billing, Customer Management, Online Payment Forms, E-Invoicing, Cashflow Reporting, eCheck processing, Dedicated Merchant Accounts, Payment Integration ## PaySimple Reviews ### 1. Easy to outgrow **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2018 **What do you like best about PaySimple?** I like that it is fairly simple to handle ACH and CC clients in the same program. As long as there are no changes to the schedules, its fairly smooth sailing. **What do you dislike about PaySimple?** I started from scratch and now have about 200 active customers, on pay simple. 1.) Customer service is available only during limited hours. I often have important questions before 10am or evenings or weekends, and they are closed... 2._ Common things like changing a customers billing/invoice date or amount are extremely confusing and you generally have to start from scratch everytime. Changing where the invoice/receipt gets sent are extremely confusing to navigate. 3.)When setting up an account, there is no space to put a clients phone number extension.. 4.) I was told at a certain benchmark I would be entitled to reduced billing fees. Now that I have qualified, I have inquired about this before and am getting the runaround for months. That is a bait and switch and I feel slighted. 5.) The fees are numerous and tough to understand. Ive done the math and when its al said and done, I'm paying 4%+ on my total CC/DB transactions..(even though the majority of my clients use VISA). There are many other monthly fees, costs, charges, and it adds up to a lot. . Ive complained about these things before and I get a canned response that its in the works. Of course nothing ever changes. I have no other choice but to start comparing options. **What problems is PaySimple solving and how is that benefiting you?** The customer service people are nice and helpful when they are available ## PaySimple Discussions - [Do I need training? How long does it take?](https://www.g2.com/discussions/training-10fdc5f7-d477-4e5a-966e-73b5d832d6ac) - 1 upvote - [Can I use PaySimple for card-present transactions?](https://www.g2.com/discussions/card-present-transactions) - 1 upvote - [Can I save money by using PaySimple?](https://www.g2.com/discussions/save-money) - 1 upvote - [What kind of businesses are best suited to PaySimple?](https://www.g2.com/discussions/who-s-a-fit-for-paysimple) - 1 upvote - [What are the main differences between PaySimple and other payment processors?](https://www.g2.com/discussions/differentiating-factors) - 1 upvote - [View PaySimple pricing details and edition comparison](https://www.g2.com/products/paysimple/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+04%3A45%3A47+-0500&secure%5Bsession_id%5D=85e5b019-27bc-492e-b133-00cfceee2115&secure%5Btoken%5D=1565a957e42abbadaef8980f93feff2a892743ba1b0032805ba5bc23e42f1209&format=llm_user) ## PaySimple Features **Payment Options** - Recurring Billing - Instant Payment - Accepted Credit Cards and Debit Cards - ACH Payments and eCheck Processing - Real-Time Payments - Multi-Currency - Self Service Portal **Billing** - Automation - Adjustments **Bill Generation** - Templates - Digital Billing - Recurring Billing - Hourly Billing - Contingency Billing - Project Billing - Multi-Period Recurring Billing - Recurring/Subscription Billing - Deferred Billing **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Administration** - Reporting/Dashboards - User, Role, and Access Management - Payout Time - Manual Payment Entry - Dispute Resolution - Omnichannel - Levels 1 & 2 - Level 3 **Dunning** - Collections **Bill Processing** - Consolidation - Batch Invoicing - Management - Compliance Management - Purchase Order Management - Document Management - Email Management - Client Management - Dunning Management - Master Data Management - Refund Management - Discount Management - Sales Tax Management - Subscription Management - Recurring Invoicing - Billing & Invoicing **Security** - PCI Compliance - Fraud Protection Tools - Data Tokenization - Two-Factor Authentication - POS Verification **Performance** - Packages - Discounts **Integration** - Accounting - Payments - ERP - Mobile Payments - CRM **Development** - Customization (Fields, Objects, and Layouts) - APIs - Accounting Software Integration - E-Commerce Software Integration **Reporting** - Dimensions - Deferred Revenue - Revenue Recognition **Agentic AI - Billing** - Autonomous Task Execution **Additional Functionality** - File Encryption - Reporting & Statistics - Alerts/Notifications - Contact Database - Third-Party Integrations - AI Copilot - File Sharing - Purchasing & Receiving - Multi-Language - Activity Dashboard - Customizable Invoices - Real-Time Reporting - Credit Card Processing - Quotes/Estimates - Fraud Detection - Real-Time Data - Generative AI - Dynamic Pricing - Credit Note - Duplicate Detection - Invoice History - Reminders - Billing Portal - Accounting Integration - Backup and Recovery - Customizable Branding - Bulk Send - Invoice Creation - Time & Expense Tracking - API - Customizable Reports - Projections - Multi-Currency - Event Logs - Invoice Processing - Automated Receipt Matching - Tax Calculation - Payment Processing - Data Import/Export - Real-Time Analytics - Client Portal - Email Reminders - Mobile Access - Bank Reconciliation - Transaction History - Customer Accounts - Customizable Fields - PCI Compliance - Audit Trail - Multiple Payment Options - Self Service Portal - ACH Payment Processing - Third-Party Integration - Payment Tracking - Batch Processing - Approval Workflow - For Small Businesses - Tax Compliance - Workflow Automation **Platform** - Performance and Reliability - API / Integrations - PCI Regulation Compliance - Supplemental Technology - Accounting integration - E-commerce Integration **Agentic AI - Subscription Billing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Third-Party Integrations - Accounting Integration **Additional Functionality** - For Telecommunications Industry - Reporting & Statistics - Customer History - Activity Dashboard - Alerts/Notifications - Service Provisioning - Multi-Currency - Self Service Portal - Pre-Paid Service - Product Catalog - Generative AI - Configurable Workflow - Payment Processing - Call Data Records(CDR) - API - Flexible Rate Tables - Audit Trail - Customer Accounts - CRM - AI Copilot - For Internet Service Providers (ISP) - Post-Paid Service - ACH Payment Processing - Data Import/Export - Real-Time Analytics - Client Portal - Email Reminders - Customizable Branding - Mobile Access - Tax Calculation - Bank Reconciliation - Transaction History - Contact Database - Credit Card Processing - Customizable Fields - Real-Time Data - Invoice Processing - PCI Compliance - Multiple Payment Options **Agentic AI - Payment Gateways** - Autonomous Task Execution - Cross-system Integration - Decision Making ## Top PaySimple Alternatives - [Stripe Billing](https://www.g2.com/products/stripe-billing/reviews) - 4.4/5.0 (134 reviews) - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - 4.4/5.0 (2,693 reviews) - [Chargebee](https://www.g2.com/products/chargebee/reviews) - 4.4/5.0 (967 reviews)