--- title: PaySimple Reviews meta_title: 'PaySimple Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 79 reviews by the users' company size, role or industry to find out how PaySimple works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 79 scale: '5' date_modified: '2026-07-12' parent_category: name: Payment url: https://www.g2.com/categories/payment --- # PaySimple Reviews **Vendor:** PaySimple **Category:** [Payment Gateways](https://www.g2.com/categories/payment-gateways) **Average Rating:** 4.3/5.0 **Total Reviews:** 79 ## About PaySimple Businesses come to PaySimple with a simple, but important need – a better way to accept payments. Developed for the unique needs of service-based businesses, PaySimple delivers flexible payment and billing solutions that are preferred by over 20,000 businesses each day. Unlike our competitors, PaySimple is committed to personalized service. Our customers receive unmatched, personal support with our dedicated customer success and care teams. With a robust API, PaySimple is a trusted technology partner for payment integrations; natively handling cashflow within SaaS products and mobile applications. Learn more or inquire about PaySimple at 800.466.0992 Specialties: Online Payments, Mobile Payments, POS, Recurring Billing, Customer Management, Online Payment Forms, E-Invoicing, Cashflow Reporting, eCheck processing, Dedicated Merchant Accounts, Payment Integration ## PaySimple Reviews ### 1. Best customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Ollie H. | Mrs, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2017 **What do you like best about PaySimple?** That they are always available to me the small business owner. Doesn't matter how big the issue is they readily get it done. **What do you dislike about PaySimple?** Really haven't found any in over 10 years now. They weren't my first but have been the last. **What problems is PaySimple solving and how is that benefiting you?** Love being able to look customers up reuse their cards. I run a midwifery supply business and many of my customers are busy friends and will just send a text, email or Facebook messenger with a need and I can readily do it and make an order and bill it out. ### 2. Their customer service is the best! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2017 **What do you like best about PaySimple?** Our account executive, Synthia, is beyond helpful. If ever we have a question or need help navigating the site, she is there to help us through. **What do you dislike about PaySimple?** There isn't much that we are dissatisfied with. There are a couple things we would like to see on the e-commerce side of it, like locked store sites. We can only utilize this sparingly because we do not want to advertise our products and prices to the entire world wide web. **Recommendations to others considering PaySimple:** Utilize their customer service! It's the best. **What problems is PaySimple solving and how is that benefiting you?** Using PaySimple, save our administrators time collecting payments. Previously we had to take orders over the phone and worry about CC numbers. Now the client pays via Paysimple, making our filing non-existent, and saving time. ### 3. Great, but limited. **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony B. | Network Business Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2017 **What do you like best about PaySimple?** I like PaySimple for the easy forms that they allow us to build. **What do you dislike about PaySimple?** I dislike PaySimple because it's not as robust as other systems like Square and does not have all those features. It also costs way more than them. **What problems is PaySimple solving and how is that benefiting you?** I use PaySimple to send invoices and to process credit cards. ### 4. PaySimple - The Greatest ACH software known to manking **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon W. | VP, Restaurants, Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2017 **What do you like best about PaySimple?** The software is very easy to manage and they pay you within 3 business days **What do you dislike about PaySimple?** Nothing, it does exactly what I signed up for **Recommendations to others considering PaySimple:** Do not consider it....Just sign up now before you make a mistake with another company. **What problems is PaySimple solving and how is that benefiting you?** I easily get funds from clients that owe us money ### 5. Simple **Rating:** 4.0/5.0 stars **Reviewed by:** Kelly L. | Financial Planner, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2017 **What do you like best about PaySimple?** Ease of getting paid is the part I like best **What do you dislike about PaySimple?** System is a little clunky and not intuitive **What problems is PaySimple solving and how is that benefiting you?** Getting paid on time by using automatic payments. It's made my cash flow much more predictable. ### 6. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** June 27, 2017 **What do you like best about PaySimple?** I like that all reports that I use frequently are accessible all from the home screen **What do you dislike about PaySimple?** There are some things about Paysimple that are more confusing for new users, such as setting up payment schedules. I also think it would be helpful if you could use a bank account for payments rather than just using credit cards. **Recommendations to others considering PaySimple:** I would recommend when introducing this software to new employees to have some type of training program in place before introducing it **What problems is PaySimple solving and how is that benefiting you?** Monthly Payments from patients ### 7. Very easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Conrad K. | Owner, Law Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2017 **What do you like best about PaySimple?** Recurring payments is the best feature on PaySimple because you just "set" and "forget." Money flows in later without worrying about billing dates. **What do you dislike about PaySimple?** Waiting periods to setup an ACH account linked to account. **What problems is PaySimple solving and how is that benefiting you?** recurring payments and ease of use. ### 8. Easy Way to Get Paid! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2017 **What do you like best about PaySimple?** We are able to send our clients a link to make direct ACH payments to us. This makes is very seamless for them AND us. **What do you dislike about PaySimple?** I wish there were lower fees for credit cards. If the charges were lower, we would use PaySimple for these types of payments. **Recommendations to others considering PaySimple:** Definitely use this product to collect money from your clients! **What problems is PaySimple solving and how is that benefiting you?** We've saved admin time because we don't need to go to the post office to get our checks from our clients! ### 9. So easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan C. | Owner/Founder/Head Coach, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2017 **What do you like best about PaySimple?** Easiest program to use of any I have tried and Very helpful customer service! **What do you dislike about PaySimple?** Only had minor issues. Mainly user error so As of now. Nothing! **What problems is PaySimple solving and how is that benefiting you?** Convenient, easy to setup recurring billing. ### 10. A Very Robust Merchant Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2017 **What do you like best about PaySimple?** The multiple forms of payments you can collect. Also, the added value of creating a store front. **What do you dislike about PaySimple?** The percentage rates on their credit cards should be lower, and consistently the same for all type cards. **What problems is PaySimple solving and how is that benefiting you?** By using a payment form by email. I was able to quickly receive a payment. The other benefit that I received is the ability to receive payments by ACH. ### 11. Decent experience, helpful customer support **Rating:** 4.0/5.0 stars **Reviewed by:** Amanda H. | Office Manager, Medical Practice, Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2017 **What do you like best about PaySimple?** I like the automated drafts and ability to set up different levels of administrative accounts. **What do you dislike about PaySimple?** The liability. I've had differing information from customer service reps in response to issues. **What problems is PaySimple solving and how is that benefiting you?** We are saving time by not having to manually draw money out of patients' accounts. It is simplified. We have expanded our in-house payment plans. ### 12. Client satifcation **Rating:** 5.0/5.0 stars **Reviewed by:** Lorraine I. J. | Founder & CEO, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2017 **What do you like best about PaySimple?** PaySimple team is proactive in answering account setup and resolving discrepancies in billing with 3rd party vendors. **What do you dislike about PaySimple?** Pay Simple would send 5 emails exactly the same for 1 response to a question. Somewhat redundant maybe software glitch. **What problems is PaySimple solving and how is that benefiting you?** Pay Simple is handling my invoices and donation processing. The benefits of ease to use and implement on my website. ### 13. My experience has been good so far **Rating:** 4.5/5.0 stars **Reviewed by:** Elaine T. | Office Manager, Consumer Services, Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2017 **What do you like best about PaySimple?** I like that they will go out of there way to solve any concern that you may have **What do you dislike about PaySimple?** I have no dislike with this product. This the only one that could service my needs **Recommendations to others considering PaySimple:** At least give it a try **What problems is PaySimple solving and how is that benefiting you?** Being able to take American Express credit card ### 14. EXACTLY what I needed! Excellent all around! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2017 **What do you like best about PaySimple?** Robust options to build out payment forms and specific fields. Easy implementation and integration into e-commerce site. **What do you dislike about PaySimple?** Nothing. It's great so far - exactly what I needed! **Recommendations to others considering PaySimple:** Do it. You will be grateful (instead of trying out several different payment processors). **What problems is PaySimple solving and how is that benefiting you?** Easy integration into e-commerce so the checkout and payment process is a quick and painless transaction. Since it has recurring feature, I don't need to go back to the customer each month. ### 15. Good but could be better **Rating:** 4.0/5.0 stars **Reviewed by:** Stan A. | Veterinarian, Veterinary, Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2017 **What do you like best about PaySimple?** automatic re-current charges - like that the system automatically charges my clients **What do you dislike about PaySimple?** annual security reviews are painful - would like to get an easier service set up and reminders. **Recommendations to others considering PaySimple:** consider a full approach like paypal -- mobile credit card business **What problems is PaySimple solving and how is that benefiting you?** recurrent charges ### 16. We have used the service in our 20 practices for around 5 months **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2017 **What do you like best about PaySimple?** The easy access and viewing capabilities **What do you dislike about PaySimple?** I wish we could change the payment draw date after the billing schedule is created **What problems is PaySimple solving and how is that benefiting you?** we are solving having to run payment plan payments monthly, which takes a lot of weight off of 20 dental practices. ### 17. bill paying system **Rating:** 5.0/5.0 stars **Reviewed by:** Sally R. | Owner/ Sales Manager, Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2017 **What do you like best about PaySimple?** I like how simple it is and how the customer service is so prompt and effecient **What do you dislike about PaySimple?** no being able to particial give back an amt to a client **Recommendations to others considering PaySimple:** It is very simple to learn and the fees are reasonable. **What problems is PaySimple solving and how is that benefiting you?** Having to wait to get paid! ### 18. Paysimple is easy and affordable **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2017 **What do you like best about PaySimple?** Paysimple is very easy to use and inexpensive. **What do you dislike about PaySimple?** Sometimes it is confusing when we have a missed payment and have to stop a payment plan to correct it. **What problems is PaySimple solving and how is that benefiting you?** All of our business is over the phone - it makes everything simple. ### 19. Pay Simple for Health Care **Rating:** 3.5/5.0 stars **Reviewed by:** Nicole S. | Physical Therapist, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2017 **What do you like best about PaySimple?** The ease of inputing patient information **What do you dislike about PaySimple?** Requires lots of customization for health care. **What problems is PaySimple solving and how is that benefiting you?** I am able to create invoices for my patients to submit to their insurance company for reimbursement ### 20. Love PaySimple! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2017 **What do you like best about PaySimple?** I love the automation of Pay Simple and reasonable billing. It also looks very professional for my tenants who pay their rent using my Pay Simple payment online option. **What do you dislike about PaySimple?** Initially, the monthly cost was a bit high for my smaller number of users, but my billing was adjusted for my company's unique needs. **What problems is PaySimple solving and how is that benefiting you?** Automation. I don't have to do a thing after the users make a first transaction! ### 21. Great **Rating:** 4.5/5.0 stars **Reviewed by:** Ann S. | New Job, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2017 **What do you like best about PaySimple?** The website is very easy to navigate.I haven't any issues learning how to use it. **What do you dislike about PaySimple?** There is nothing that I dislike about the software. **What problems is PaySimple solving and how is that benefiting you?** None ### 22. first-time business owner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2017 **What do you like best about PaySimple?** PaySimple provided local, accessible, friendly service, and even a "denver discount" for being local! **What do you dislike about PaySimple?** Pay SImple is a bit more expensive than i'd like, but having the first two months free are a great help! **What problems is PaySimple solving and how is that benefiting you?** online payment portal to receive new customers & process payments ### 23. Needs to process payments faster **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2017 **What do you like best about PaySimple?** I like the set up, reasonable processing fees, and convenience. **What do you dislike about PaySimple?** I don't like the length of time it takes to get the funds. 5 days is beyond ridiculous. Is there a way to speed this up? **What problems is PaySimple solving and how is that benefiting you?** Automating rent bills and payments is a huge benefit. ### 24. Great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Cherrelyn N. | Business Owner, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2017 **What do you like best about PaySimple?** The follow up and customer service has been great. The billing system is fairly easy to navigate. **What do you dislike about PaySimple?** Reports can be a challenge. Not being able to put a clients in an inactive status. **Recommendations to others considering PaySimple:** Direct input into QuickBooks **What problems is PaySimple solving and how is that benefiting you?** Billing ### 25. True to its form PaySimple is so easy to use whether you are paying or collecting your invoice **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2017 **What do you like best about PaySimple?** Doing my invoices thru paysimple is easy and user friendly **What do you dislike about PaySimple?** All the features and programs with Paysimple is good and I do not see anything to dislike. **What problems is PaySimple solving and how is that benefiting you?** Collections of Accounts Receivable is time consuming and hard but with Paysimple collection is a breeze ### 26. Partner **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2017 **What do you like best about PaySimple?** customer service--recurring payments--easy to get questions answered **What do you dislike about PaySimple?** monthly cost--the percentage is high for my type of business I need ACh **What problems is PaySimple solving and how is that benefiting you?** recurring billing, payments on time, knowledge if credit card is invalid ### 27. Getting payments on time is amazing. **Rating:** 4.0/5.0 stars **Reviewed by:** Sarah S. | Writer, Writing and Editing, Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2016 **What do you like best about PaySimple?** First off, I love that I get my payments on time. I love that I don't have to use a phone, or some other device to run square. I love that I don't have to keep a calendar of payments and that I don't have to remember anyone's payments. I also don't have to keep their credit card numbers, which minimizes chances of problems with losing someone's card number. **What do you dislike about PaySimple?** It's hard to do simple things, like change the amount of an upcoming debit. It's hard to find out how to change a card and if you add a card and make it default, it doesn't carry over to the already made transactions and as I pointed out earlier, that's hard to fix then. You pretty much have to delete the old card and only have the new one on file. One time, I charged a woman $86,000 for no apparent reason. It just changed her $86 payment into thousands. Luckily, the card stopped it, so we didn't have some kind of epic kerfuffle on our hands. **Recommendations to others considering PaySimple:** The program is much more useful than it seems like it will be. You will be surprised at how many more payments you get when you have an auto-debit coming out of their bank. We have had a number of clients pay off their accounts because they didn't forget to pay us. We don't have a large enough staff to spend every day doing billing, it's just not reasonable with the number of clients we have. **What problems is PaySimple solving and how is that benefiting you?** Prior to using PaySimple, we were running each payment on the date it was due. We had a woman complain and indicate that we stole her money because when her payment date fell on a Sunday, I ran it on the Monday. It was disastrous, especially since a law office can't have accusations of illegal activities floating around. ### 28. Love PaySimple! **Rating:** 5.0/5.0 stars **Reviewed by:** Shelly P. | Representative, Financial Services, Enterprise (> 1000 emp.) **Reviewed Date:** March 09, 2016 **What do you like best about PaySimple?** PaySimple makes it really easy for us to set up our recurring payment schedule with our Members. We are Chiropractic office that office a Membership Practice. We have our Members set up on an auto-debit (or automatically taken out of their bank account) for their Chiropractic visits. Really easy to set up, and really easy to manage. **What do you dislike about PaySimple?** There are not really any negatives that I have noticed while using PaySimple. The one issue we had early on, was quickly resolved. I do not believe we have had any issues since. **Recommendations to others considering PaySimple:** There are many great features that you are able to use with PaySimple. Be sure to speak with a Representative of PaySimple. We absolutely love the feature of setting up auto monthly drafts for our Memberships. All the Member's information is safe and secure. **What problems is PaySimple solving and how is that benefiting you?** Auto-debit for the payments is MUCH smoother. Also, we take all our credit/debit card payments through PaySimple with the use of a USB Card Reader. This takes away the need for another credit card machine - doesn't take up space on the counter, and better fees than our previous Credit Card machine. ### 29. Awesome Company! **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2016 **What do you like best about PaySimple?** The ability be able to set up recurring payments and to change them if necessary, Another great part is the ability to invoice members and having them pay through the link in the email. **What do you dislike about PaySimple?** Not much that I dislike, any issues that I had were resolved in a quick phone call **Recommendations to others considering PaySimple:** Paysimple has alot of great features , and they keep on getting better **What problems is PaySimple solving and how is that benefiting you?** Recurring Billing, It's easier than our last company that we used, we can also take one time payments which is a huge plus for me. ## PaySimple Discussions - [Do I need training? How long does it take?](https://www.g2.com/discussions/training-10fdc5f7-d477-4e5a-966e-73b5d832d6ac) - 1 upvote - [Can I use PaySimple for card-present transactions?](https://www.g2.com/discussions/card-present-transactions) - 1 upvote - [Can I save money by using PaySimple?](https://www.g2.com/discussions/save-money) - 1 upvote - [What kind of businesses are best suited to PaySimple?](https://www.g2.com/discussions/who-s-a-fit-for-paysimple) - 1 upvote - [What are the main differences between PaySimple and other payment processors?](https://www.g2.com/discussions/differentiating-factors) - 1 upvote - [View PaySimple pricing details and edition comparison](https://www.g2.com/products/paysimple/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-02+10%3A33%3A55+-0500&secure%5Bsession_id%5D=72fa4ca0-c063-438d-ac9c-13a017bba19c&secure%5Btoken%5D=f423c0241bd0617e7a923b0e542d857f3249e65b7513c9aedd5f7608f9b28894&format=llm_user) ## PaySimple Features **Payment Options** - Recurring Billing - Instant Payment - Accepted Credit Cards and Debit Cards - ACH Payments and eCheck Processing - Real-Time Payments - Multi-Currency - Online payment portal **Billing** - Automation - Adjustments **Bill Generation** - Templates - Digital Billing - Recurring Billing **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Administration** - Reporting/Dashboards - User, Role, and Access Management - Payout Time - Manual Payment Entry - Dispute Resolution - Omnichannel - Levels 1 & 2 - Level 3 **Dunning** - Collections **Bill Processing** - Consolidation - Batch Invoicing - Management **Security** - PCI Compliance - Fraud Protection Tools - Data Tokenization - Two-Factor Authentication - POS Verification **Performance** - Packages - Discounts **Integration** - Accounting - Payments - ERP **Development** - Customization (Fields, Objects, and Layouts) - APIs - Accounting Software Integration - E-Commerce Software Integration **Reporting** - Dimensions - Deferred Revenue - Revenue Recognition **Agentic AI - Billing** - Autonomous Task Execution **Platform** - Performance and Reliability - API / Integrations - PCI Regulation Compliance - Supplemental Technology - Accounting integration - E-commerce Integration **Agentic AI - Subscription Billing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning **Agentic AI - Payment Gateways** - Autonomous Task Execution - Cross-system Integration - Decision Making ## Top PaySimple Alternatives - [Stripe Billing](https://www.g2.com/products/stripe-billing/reviews) - 4.4/5.0 (134 reviews) - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - 4.4/5.0 (2,688 reviews) - [Chargebee](https://www.g2.com/products/chargebee/reviews) - 4.4/5.0 (966 reviews)